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Steady Hands, Strong Hearts — with Rob Marshall (ICB GM)
What keeps bookkeepers grounded when life and lodgements pile up? In this uplifting conversation with Rob Marshall— professional bookkeeper, General Manager at ICB, and a proud advocate for small business communities — we unpack the habits, boundaries, and mindset that help us build businesses we actually want to live in.
In this episode we cover:
Lessons from the community: how genuine connection builds trust, clients, and longevity.
The wake-up call: Rob’s 2017 “widow-maker” heart attack — and how it changed everything.
No more martyrdom: breaking the habit of being a slave to clients…
The skinny
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