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Within the Trenches Ep 371

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 371 features Karen Carlson, PSAP Product Manager, NICE Public Safety.

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Episode topics –

Karen's 9-1-1 story

Early days in dispatch

9-1-1 tech, then and now

Becoming an Industry Partner

And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

The skinny

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