Latest / The Leverage Podcast with Kevin Johnson
Bonus Systems Don't Work. There. I Said It.
Bonus systems are one of the most misunderstood tools in practice management. Many owners treat them like a solution to culture, teamwork, accountability, or production problems, but that is not what a bonus system does.
In this episode, Kevin Johnson explains why bonus systems often fail and why throwing money at a structural problem usually creates more frustration, not better performance. He breaks down what a bonus system actually is: a reward mechanism for a team that is already doing the right things. He also walks through the five non-negotiables every practice needs before launching…
The skinny
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