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Hillary Curran (Sr. Director, Customer Voice & Implementation Strategy at Guru) on Leveraging Customer Insights for Growth
Join us in this insightful episode with Hillary Curran, the Senior Director of Customer Voice & Implementation Strategy at Guru, as she shares her mission of integrating the customer's voice into strategic business decisions to drive growth. Discover how Guru leverages deep customer insights to prioritize their roadmap and sharpen messaging, all while empowering teams to achieve exceptional results.
In this episode, Sunny and Hillary delve into:
(00:57) Hillary's journey to Guru
(05:09) Growth at Guru over the past 5+ years
(10:14) Showcasing value and distributing insights internally
(14:43)…
The skinny
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