Latest / Let's talk Marketplace / Temu's Next Move: Copying Amazon's Most Controversial Playbook? (China Commerce Update with Ed, Part 1) #LTM161
Transcript
- 0:00Within maybe a year, Temu is selling the same products that you are selling for 80% of the quality at 50% of the price.
- 0:13Let's Talk Marketplace.
- 0:14The Marketplace podcast with Ingrid Lomar and Vana Friedrich.
- 0:21Hello and welcome back, everyone to let's Talk Marketplace.
- 0:24I'm Ingrid, as always your host for today, not with me today is Valerie because she's off holidaying in the Toscana and hopefully eating lots of great Italian food as she wanted to.
- 0:34But you don't have to listen to me just by myself because I brought along a good old friend who has been on the show for several times.
- 0:42I think it's your fourth visit now, Ed.
- 0:44Something like that, yeah.
- 0:45Something like that, Yeah, I think so.
- 0:46This was the fourth one and everyone who has been listening to us beforehand probably came across one of the episodes with Ed because they are always the ones that are most watched after, I think.
- 0:57Oh, wow.
- 0:57Yeah, it's always.
- 0:58Yeah, I think you are.
- 1:00Your episodes are all of them inside the top five.
- 1:03It can't, can't be my face.
- 1:04It cannot be my face.
- 1:06But it's a podcast, you know, that's fine.
- 1:10Yeah.
- 1:10So wherever you are with me, we are talking about China commerce.
- 1:13And that is today again, our topic.
- 1:16So today I think I asked you back because we met at the K5 conference in June in Berlin and I listened to your talk.
- 1:25It's always nice because now that we have known each other for a while, you always come up to me and tell me beforehand if you're going to say something new or if the talk is something that I heard
- 1:34before.
- 1:34And then in that case you came to me and said like that, that's new, we have to come.
- 1:38So I did.
- 1:39And yeah, and I think it's.
- 1:41It was absolutely worth it because you were telling interesting new things about TEMU and what they are working on.
- 1:47And that is something that I would like to dive into today.
- 1:50But before we do that, maybe I don't think I need to introduce you very much, Ed.
- 1:56But I'll say this, you are special on China commerce.
- 1:59You are great at karaoke and you are a skilled travel companion for everyone who wants to go to China.
- 2:06So maybe tell us a bit about that because you're planning the next tours already.
- 2:11Yeah, so, so.
- 2:12So like you said, there's basically three things I do.
- 2:14I write these reports for China, digital, digital, retail report.
- 2:20Those normally turn into keynotes like the ones you've seen at K5.
- 2:25And then all of these keynotes that I do turn into content for the study tours that we do in October, I'm going to do two new tours with K5, the fourth tour I'm doing with them and with the
- 2:36Norwegian Virke, also a retail organization, to take them to China.
- 2:41And then we normally have.
- 2:42In the morning I give a masterclass on a certain topic and in the afternoon we go and visit companies or sites that are related to that, to that topic.
- 2:51So that could be quick commerce, that could be live commerce.
- 2:54So people get both the theory so they understand what they actually see in the afternoo.
- 3:00And then on top of that we have all kinds of cultural things so people can also get to know the culture a bit better.
- 3:05Okay, yeah, so that is.
- 3:07And it's normally a week, is it?
- 3:08Yeah, it's a full week.
- 3:10Yeah, that's still something on my bucket list.
- 3:14But not this year because I think you're full already, aren't you?
- 3:18I think that K5 has one or two seats left, but they're probably going to fill up this week.
- 3:22So I don't know when this is airing, but the closing date for sign up is September 1st.
- 3:30Yeah.
- 3:31So then maybe for the next one.
- 3:33Yeah.
- 3:33But for today now, I wanted to do two things actually with you because it is our summer episode and I always take a bit more time for topics when we do our bigger summer deep dives.
- 3:46And today I thought every time we have been talking together about China commerce, we always came to the end of the episode and was like, okay, there's so much story left, there's so much things to do that we
- 3:57could still talk about and we don't have any time anymore.
- 4:00So today I thought let's just do a two parter.
- 4:03You know, that's.
- 4:04Yeah, just give us the time that we need to really dive into the many, many topics you have.
- 4:08And for our first part, you were talking at KFIRED conference about something that really caught my interest and that was a new private label program of temu.
- 4:20I noted it down as Amazon Basics in China Commerce.
- 4:25That is probably much too simplified.
- 4:27But that is something that stuck in my mind and I thought, okay, I really need to talk with you about that in more detail.
- 4:34And in part two, I'd like to talk about more about what is actually happening in China and the great shifts in E commerce and especially quick commerce that are happening there that we might not be aware of so
- 4:47much.
- 4:47But for the first part.
- 4:49Yeah, let's get into temu.
- 4:50So yeah, what is that about?
- 4:53Let's first start.
- 4:54How did you find this?
- 4:55Is that already happening just in China or in Europe.
- 4:59So what is this new program that you were talking about?
- 5:01So it's, it's actually something that already started like one or two years ago, TEMU started noticing that, okay, it was quite easy to sell inexpensive goods to the United States in Europe, but they also started noticing that people
- 5:15were getting more critical about the quality of the goods.
- 5:19And there was also more and more movements requiring more compliance with local regulations.
- 5:26Already in 2024, they started to look at upgrading the quality of the goods they were selling on the platform.
- 5:32Now after that in 2025, you also got the de minimis in the US that was cancelled.
- 5:39Before that, you could import packages into the US for free under $800, just like we had €150 in Europe that canceled in May last year.
- 5:51So that also meant that TEMU had to scrap a lot of the very cheap goods from, from their assortment because it wouldn't make sense anymore if you would have to pay import tax on top of that.
- 6:03But they also did is they, they moved into fulfillment from local warehouses to solve that problem.
- 6:09So there's something that's also taking place in Europe now.
- 6:12So, but another thing that they did is they, they realized that there was sort of a ceiling to the strategy that I had been following.
- 6:21As I explained on a previous podcast, they started out with a fully managed model where they basically say to a factory, just put the goods in our warehouse and we'll take care of the logistics and the pricing, etc.
- 6:33Etc.
- 6:33And we'll pay you the wholesale price that we agreed on.
- 6:36But they try to also to improve their own profitability.
- 6:39They, they try to move into a semi managed model where they basically say to the factories or the merchants, you are responsible for the logistics.
- 6:47So we don't do that anymore.
- 6:48You are responsible for the logistics.
- 6:50And they primarily targeted merchants that were already selling, for instance on Amazon because they already had goods in local warehouses abroad.
- 6:58It was even possible for these merchants to sell to ship TEMU orders from a fulfillment by an Amazon warehouse.
- 7:06But they also found that there were not a lot of merchants from the fully managed model that wanted to join that semi managed model because there's a lot of risk involved.
- 7:15You need to ship goods across the sea takes about six, six weeks, six to eight weeks.
- 7:21You need to put them in a foreign warehouse and you don't have real certainty that they will actually sell.
- 7:25So a lot of the smaller merchants in China that weren't doing cross border E commerce already didn't want to join that so Temu started to get into the ceiling of what was possible with these two models.
- 7:38Then they also, of course, started the local to local business where they try to convince local brands to also join their platform.
- 7:46But just as happened with other platforms like AliExpress, not a lot of brands are willing to be among what they would sometimes call Chinese junk.
- 7:57They would find that dangerous for their own perceived quality perception.
- 8:03So all of these models were running into sort of like a ceiling.
- 8:07So what Temu then decided to do is, and I think the first mention of that was in December last year.
- 8:14They said, we're going to create a new Pinduoduo.
- 8:17So Pinduoduo being the mother company behind Temu, so the actual Chinese platform, the Chinese version of Temu, is called Pinduoduo.
- 8:25It was very unclear at the time what they actually meant.
- 8:28Now it has become clear that it doesn't mean that they are creating a third platform.
- 8:33So Pindu Pinduoduo Temu and what they then call new Pinduoduo.
- 8:38But they were going into a new strategy where they were starting to create their own private labels and that should create a new growth path for, for Pinduoduo PDD holdings, where they will create private labels that they will
- 8:51sell both primarily first on Temu, but later also on the Pinduodu domestic platform.
- 8:58So that's basically what, what is the story behind this emergence now?
- 9:03And I mentioned that they called it nu Pinduoduo in the beginning.
- 9:07Now it's called Shin Pinmu, where xin means is Chinese for nu.
- 9:12And then pin is from Pinduoduo and mu is from Temu.
- 9:15So it's like nu pindodo, nu Temu.
- 9:22What a fascinating discussion, isn't it?
- 9:24But before we continue, a very quick.
- 9:26Break because our Marketplace Universe webinar fall is about to start and we've got four free sessions lined up for you to help you sharpen your marketplace game this autumn.
- 9:35So also very, very interesting, starting on September 17th, our deep dive into TikTok Shop for Brands.
- 9:42Max Borianek, head of TikTok Shop Germany, and Florin Bayern, co founder of Bedrop, break down how to tap into a network now reaching 200 million people across Europe every month, and how to get started in time for peak
- 9:55season.
- 9:56And on September 29, we take a journey with Kaufland Global Marketplace across Europe.
- 10:02The marketplace is now active in nine countries.
- 10:05Germany, Czechia, Slovakia, Poland, Austria, Italy, France, Spain and the Netherlands.
- 10:11Dorin Schum, head of Marketplace sales at Kaufland, will walk us through the expansion numbers.
- 10:17And Etienne Sahin of FTT Distribution is also there to show us how that actually looks from a seller perspective across who is active across all of them.
- 10:27Next on October 13th, Marketplace Seller Trends with Channel Engine.
- 10:31Valerie and Joris Steins will dig the findings of the Marketplace Shopping behavior report of 2025, where and how you can best reach your Marketplace customers according to great data.
- 10:43And last but not least, on October 27th we look at the CE markets together with base.
- 10:49That's the continuation of last year's massively successful session.
- 10:53And this time we go even deeper.
- 10:55We look at how you can expand successfully into this highly interesting but also highly competitive market.
- 11:02So four sessions packed with Marketplace know how and all completely free for you.
- 11:07All you have to do is register.
- 11:09The links are in the show notes or on marketplace universe.com webinars okay, thanks.
- 11:15For listening and back to the episode.
- 11:21So I think we need to step back, take a step back here because what you said about TEMU running into sort of a ceiling where they are, where they cannot develop their existing strategy further and further the way
- 11:36they want.
- 11:36That is something that is hard to grasp from a European standpoint.
- 11:40When you look at the growth figures of TIMU around here, where they're still like in every country, they are growing by at least 20 to 30% each year.
- 11:49So that does really look like a ceiling here.
- 11:52How do you come to this conclusion that you think that they are reaching the end of their natural strategy at the moment?
- 12:01Yeah.
- 12:01So one thing that we have to keep in mind is that in Europe, they, of course, they started almost a year later than in the United States.
- 12:08So we're a bit behind.
- 12:10And that was mostly Western Europe.
- 12:12So in more recent years, they've also been launching in Eastern Europe and other countries around the world.
- 12:18They're even trying in Southeast Asia, but it's very difficult there because they don't have the same price advantage in Southeast Asia as they have in Western markets.
- 12:27They are still growing, but it's also based on adding new markets.
- 12:31But it, it also is based correctly on having higher penetration and having people buy more.
- 12:37But they also found out that retention is also, for instance, a problem for them.
- 12:41It's quite easy to get people to place their first order, but it's a whole different story to retain these people and have them buy more and more.
- 12:49And especially if people are not very satisfied about the quality, you need to fix that, that bottleneck, basically.
- 12:56Now, on top of that, the, the other thing is that since they cannot really grow the semi managed model as fast as they want to.
- 13:03They are still sort of depending on the fully managed model a lot.
- 13:08Now the fully managed model used to be run by sending packages from China by air freight to Europe.
- 13:15Now because of the cancellation of the tax exemption of €150, that is now becoming a very, very expensive method because consumers now have to pay €3 per product category in the package.
- 13:29So what Temu, just like they did in the United States has been doing is opening up warehouses either run by themselves or run by logistical service providers.
- 13:39So what they do is they ship the goods, especially goods that have already proven to be successful by air freight.
- 13:45They ship those goods to the US and European markets and then fulfill it from these warehouses.
- 13:52But there's of course there's also a limit to the number of warehouses that you can open and continuing to, to be profitable.
- 13:59So it's not like they, they completely stopped growing, but they, they realize that there's a ceiling to that.
- 14:06Now on top of that, what they also are facing in the domestic market at home is that they also are facing a ceiling to people from the first and second tier cities, like the biggest cities in China where
- 14:17you have the most affluent consumers, they have difficulty in growing with the more developed affluent consumers.
- 14:23So they also realize like, we need to have a better quality also to, to hook these consumers to our platform and not just have people from lower tier cities and rural areas that are much more price sensitive buy
- 14:37on our platform.
- 14:38So that's basically the situation that they're in.
- 14:41They see both domestically and internationally that they are sort of reaching a growth ceiling and they need a new growth path.
- 14:49Now that is something that, yeah, you really don't realize if you look at the situation from Europe here, because here we just look at them and their growth numbers and go like, oh, this is uncontrollable, this is growing
- 15:02in any way and we can't find a way to stop it.
- 15:04And what you are telling us now is that there might be a natural ceiling to this, that they are having to find ways around.
- 15:12I find that an interesting perspective.
- 15:14It's just that I wouldn't have thought that the first way around this problem is private label.
- 15:21Basically.
- 15:21How is that going to help?
- 15:23Because I mean, when we think about private label, we think about, I don't know, branded garlic presses produced in China.
- 15:31That's what private label is in our minds.
- 15:33So what is private label in for?
- 15:36For Xinping Mu?
- 15:37Yeah, so what, what Pinduoduo did is they took a look at some, several other Companies in the market, they looked at companies like Costco that have a high level of private label.
- 15:49They might have looked at at Aldi that I think has 95% private label in their SKUs in China.
- 15:55Not that they're going to do the same types of product products.
- 15:58For now they at Amazon, also with Amazon Basics as you already mentioned.
- 16:02But they also specifically have been looking at two companies.
- 16:06One is Shein.
- 16:07Now you probably know that Shein has this model where they sort of design something, make a low quantity of that and then test it and then if it's successful, they scale up.
- 16:17They've been looking at that, that model and they sort of want to do a variation on that.
- 16:22Another company that they have been watching is JD.com now something that we don't know here, but what JD is doing in China.
- 16:30JD is very well integrated into supply chain.
- 16:34And JD in China has their own private label as well.
- 16:37Jingzhou, it basically means made by Jingdong.
- 16:40Made by JD So certain product categories like laptops, but also in some clothing categories look quite broad.
- 16:47Jingdong is making their own private label products to give consumers an alternative like it's better than white label.
- 16:55And we need to keep in mind that most of the stuff that Pinduoduo and Temu have been selling are white label products.
- 17:01So the promise is that with these new private labels, they will be better in quality than the white label products, but they will be cheaper than the well known brands.
- 17:10So they want to find sort of a path in the middle which also allows them to have a higher margin but also at the same time have better control over the quality because they will be just like Shein
- 17:22does with all of their women's apparel factories, they will have a higher level of control over these companies.
- 17:29What they will also do is in a process that's called C2M, consumer to manufacturer, they will use all of the data that they are generating on the Pinduoduo platform in China and the Temu platform worldwide to distill what
- 17:43consumers actually want and to see what their preferences are.
- 17:47And they will use that data to basically tell these factories that they will be working in under the Shinpinwu division.
- 17:54Guys, this is the product that you need to make, this is the volume.
- 17:57And we can give you a certain guarantee of volume, which is a reason that some of these factories will be willing to work with Temu and Pinduoduo on this.
- 18:07Just like a lot of factories prefer to work with Shein because they can get maybe not the highest price, but they can get a certain volume during the year.
- 18:18So that's basically the reason why they are doing this.
- 18:21Having more control, having a better margin and also at the same time giving the people that are already on their platform a better alternative than those white label products, but cheaper than well known brands.
- 18:34That's an interesting point of view here because what you're saying is they are going for private label because that ensues more quality than you would have if you just, you know, let merchants from anywhere get on the platform
- 18:47and sell the white label stuff.
- 18:48There again, something that you would not normally think about because I mean, while Aldi and all the other big companies in Europe that are having their own private label brands, they have okay ish cur quality if you buy.
- 19:03I don't know your drill from the Aldi private label.
- 19:06But of course quality is not the main point here.
- 19:10The price is the main point.
- 19:12So I find that interesting.
- 19:14Wouldn't it be easier to, I don't know, control the merchants that are selling on Temu and Pindodo just a bit tighter, a bit better and to ensure quality that way?
- 19:25Yeah, that's basically what they've been doing for, for years.
- 19:28They actually have like a very tight penalty system.
- 19:33So if a consumer receives a product and complains about it, then the merchants need to pay two and a half times the consumer price as a penalty.
- 19:44And sometimes what Temu and Pindodo even do is they don't just do that for that specific order, but if there are a couple of complaints, they do that for the whole batch that has been delivered at their warehouse.
- 19:56So there's quite a lot of manufacturers that have seen all of their margin evaporate when there's too many complaints.
- 20:03So this is a way that they are trying to sort of get control over over the quality of the products being sold.
- 20:10But at the same time they also have an auction like system that the manufacturer with the lowest price gets the orders.
- 20:17Quite difficult to keep the right balance out of these two.
- 20:20Plus the fact that if a consumer complains it's okay that you can fee the manufacturer, but the complaint is already there, so.
- 20:29And the consumer is already dissatisfied so you might lose them and you might not win them back.
- 20:36It's something that they have, like I said, Since May 2024 been focusing on more, but they still think that they can do better.
- 20:44And Sinpin MU division is one of the ways that they are planning to do that.
- 20:48Interesting.
- 20:49So how fast is moving Sinpinmu though?
- 20:53Have you already seen Sinpinmu branded items in Europe as well or is that just, you know, on the move now and just being created?
- 21:03Yeah.
- 21:04So this, the SIN Pinmu division was announced in March and by that time they were already testing a couple of things.
- 21:12So basically what they do is as Pinduodu and temu they already have like a big pool of manufacturers that they work with.
- 21:21Now they select a certain number of these manufacturers, especially the ones that have already been OEMs original equipment manufacturers.
- 21:29So basically factories that have already been producing for well known brands so they have the knowledge to make quality products.
- 21:36Or they might be ODMs original design manufacturers.
- 21:40That's basically a factory that also designs their own products but then lets another brand slap their label on it.
- 21:47But those that are specifically been selling to the Chinese market and don't have a lot of experience in going abroad.
- 21:54But these two types of companies have a better quality profile basically.
- 22:01So that's what what they are looking for.
- 22:02Now on top of that they also have certain requirements from those companies.
- 22:07They basically tell these companies like you need to be willing to let us determine what the product is going to be.
- 22:13You need to link up with our systems.
- 22:16So we in return will give give you a certain like, like volume throughout the year but you basically will have to follow our leads.
- 22:24So most of the very big manufacturers or brand manufacturers will not want to do that.
- 22:29But the small and medium sized ones, they will want to do that because like I said it will give them certain volume.
- 22:35So they've been making a selection from these different companies.
- 22:39Then what they did is they have started to test some of the products still as a white label product, just putting it among the white label goods that are available on TEMU and see what the response is, see
- 22:51if there's any quality complaints.
- 22:53So they are basically moving out now from that phase and just this weekend I found out that they've launched their first private label which is called if I'm not mistaken, B Movo.
- 23:04B Moovo.
- 23:06Like I say always you can leave it up to the Chinese to come up with crazy strange brand names.
- 23:12But this is the first one, B Moovo and it's mainly bed linen bad goods but also some, some T shirts with also some IP prints on them like the Powerpuff Girls, Batman.
- 23:26That's the first brand that they have launched.
- 23:28They will probably create a couple of different brands under the Shinpinwu label.
- 23:33I don't expect them to put Shin Pinwu on the products themselves as a label but they will probably create different brands for different product categories because one Thing that they've said is they will start in apparel and stuff
- 23:46like handbags and things like that.
- 23:47But they are planning to do this for all of the major product categories.
- 23:52So a few weeks before you saw me speak at K5, I was actually speaking at the global DIY conference with all of the audience was filled with people that are making all kinds of power tools and that kind
- 24:06of stuff.
- 24:06And most of them gets produced in China I guess.
- 24:09Gets produced in China.
- 24:10And of course they've never been very worried about temu, although they've also been making some of the, or selling some of that stuff.
- 24:17But I said well you should expect that within maybe a year TEMU is selling the same products that you are selling for 80% of the quality at 50% of the price.
- 24:29Now that's an estimation.
- 24:30The same factories and yeah, quite often.
- 24:33If they are using, which they often do, if they are using OEMs, original equipment manufacturers, then the same factory might be making these TEMU Simpimu products maybe at not exactly the same quality level.
- 24:46Maybe a part that is normally in a metal casing is now in a plastic casing or whatever.
- 24:52So, but, but still at a price point where that 20% extra quality doesn't matter that much anymore for the consumer.
- 25:00And I said to the, to the, the audience and then you, you're going to have a real problem.
- 25:04So that was because they, they, they had never looked at TEMU as a big threat but, but they were completely shocked and seemingly.
- 25:13Yeah, how was the reaction?
- 25:15I mean because that is really one of the industries that should be most worried about this.
- 25:20Yeah, correct.
- 25:21Because it's going to be high value products as well and there's going to be a big price difference.
- 25:28So I've heard later from some people that I know that were in the audience that this was the talk of the day and people were completely shocked by this because like I said the, the perception of TEMU is
- 25:41like this platform for cheap Chinese junk.
- 25:44Well that, that's phase one.
- 25:46That is how they got a foot between the door and got people to buy.
- 25:50But now they're going into another phase where it's much more about becoming an all round one stop shop for higher quality than they've been selling to people.
- 25:59Still they will have to communicate this shift to the consumer as well.
- 26:05And I think that might be more difficult than they think because they are now strictly in the heads of consumers at least in Europe and I guess in US it's the same.
- 26:14They are strictly in the, in the bucket for you know, cheap and maybe junk, not that some, not something that you would go for if you look for high quality, but you know, steep and just cheap and sort
- 26:27of okayish.
- 26:28And are they, how are they moving to get out of that bucket?
- 26:33It's a very good question.
- 26:34So as far as the plans for communication are concerned, I haven't seen anything mentioned.
- 26:40Now in May I publish the first report on Xin pinmu.
- 26:43In two weeks I will publish the next report which will go much deeper in how they are setting up the supply chain.
- 26:50I haven't seen much information about how they are going to plan to communicate this and so far they keep it very like under the radar.
- 26:57They're still really in a testing phase.
- 26:59One thing that they can do and one thing that has also been described as a possible risk when they start Shinpin Mu is that they will be diverting traffic to these brands and to these.
- 27:12So just like people would buy search engine advertising, TEMU will now primarily then start promoting their own private labels.
- 27:21Now the potential problem is that those merchants that are not making Shin Pinwu products but are still selling on the fully managed model might see the traffic to their products disappear.
- 27:32And the merchants that are selling in the semi managed model that need to put these goods in foreign warehouses and quite often nowadays also need to pay for advertising on temu.
- 27:42So there is already search engineering advertising for, for the semi managed model.
- 27:46They might need to even pay more advertising money to remain visible.
- 27:52So, so that's the main thing that I've seen so far that it's.
- 27:55It's mostly going to be about making their own private label products just more visible than the white label alternatives.
- 28:03Interesting.
- 28:03But I coming back to what first came into my mind when I heard your talk like that's a Chinese Amazon Basics.
- 28:10What I find interesting is I've been following Amazon's move into private label and also move out of that strategy.
- 28:18Over the last years.
- 28:19There was a big push for Amazon Basics I think.
- 28:23What was that?
- 28:2420, 18, 19, something around that where it seemed like Amazon would be taking over nearly every category with their basic products.
- 28:34Starting out with batteries of course, which are still one of the main sellers, but slowly taking over other areas as well.
- 28:40And I remember lots of European brands were being really concerned about that.
- 28:46And after a few years Amazon sort of trickled out of this strategy.
- 28:52It was never really clear why they removed that, but they stopped pushing so much into this private labor campaign and just focusing on the products that were working really well, like the batteries and going completely off from other
- 29:06categories.
- 29:07For example, if I remember correctly, that was then they had a push for yeah, home and living products and they moved out of those as well.
- 29:14So I'm just wondering is this, is Pinduoduo taking this route into private label as a, I don't know, last resort?
- 29:26Because their main strategy of pushing TEMU is not working the way they want it to, are they?
- 29:32I don't know, is that something like the holy grail to them that they're really going for now, this private label, is that just something they're trying out and might ditch just as fast as Amazon did?
- 29:43At least in the categories that are not working out.
- 29:45Yep.
- 29:45So.
- 29:46So in the first report that I did on Shinpinwu in May, there's actually a section where it evaluates where Temu evaluated what Amazon has done.
- 29:55And one of the things that came out of that was also that risk that if they put too much traffic on their own products that they might lose the merchants automatic and if they lose other merchants then they
- 30:08don't have.
- 30:09They cannot catch up as quickly with shinpinmu.
- 30:13So it's not that Shinpinwu is completely going to replace it.
- 30:16I think the estimations that I've seen is that they aim in the short term for it to become 10% of their GMV.
- 30:23So 90% will still be from the other models that they are already operating.
- 30:29So they also won't divert all of the traffic to the their own products, but they will probably have a priority in traffic distribution.
- 30:39So I think that also what is a big difference is that of course Amazon mostly operates as a marketplace.
- 30:46So there all of the merchants will have to pay for fulfillment by Amazon, will have to pay for advertising, will have to pay commission, etc, etc.
- 30:53Whereas with Temu, of course with the fully managed and semi managed model, it's more like a consignment.
- 30:59It's not Besides those merchants that are in the semi managed model paying for search engine advertising for all of the other merchants, TEMU is basically doing all the work for them.
- 31:11So they don't need any of the knowledge for cross border commerce.
- 31:15They only have to ship it either to a foreign warehouse or to the Temu warehouse in China.
- 31:21So it's a slightly different situation that has maybe a different type of lock in.
- 31:27And then remember that when Amazon was doing Amazon Basics there was a lot of comments from other brands saying okay, you have all of the data on my sales and you're now figuring out how to copy, how to
- 31:41make copies of my products and then selling those Instead, So.
- 31:44Well, while there is the same risk also with Shinpinwu, I think it might be on a different level than.
- 31:50As far as I know, that was one of the major reasons why Amazon Basics was never really rolled out the way they might be.
- 31:57Yeah.
- 31:57Because of the pushback.
- 31:58That's really interesting because.
- 31:59Yeah, the models are different here because for Amazon a merchant is much more profitable than for temu.
- 32:06Is it because they are taking money from them at every point of their.
- 32:11Yeah.
- 32:12Their journey on the platform.
- 32:13While when a merchant is on temu, he's mostly producing costs for temu.
- 32:18Yeah, well, I mean, interesting.
- 32:21The common estimation is that about about 50 to 55% if you are selling on Amazon prime, your product needs to be in a fulfillment by Amazon warehouse and then about 50, 55% of the sales price actually ends up
- 32:35in the pockets of Amazon.
- 32:36Yeah.
- 32:37So.
- 32:37And the rest is then the gross margin for the merchants.
- 32:39So that's, that's also why you quite often see that merchants on Amazon are offloading surplus stock on Temu because.
- 32:47Yeah, it's.
- 32:48They might get even less on Tibo as a gross margin but.
- 32:51But they don't have to pay for all of those different.
- 32:54The costs.
- 32:55Yeah, that's.
- 32:56That's interesting.
- 32:58Yeah.
- 32:58Okay.
- 32:59I mean that also already brings us to the end of the first half hour, but I think that was a really interesting look on what is happening here, especially if we consider what that means for.
- 33:11Yeah.
- 33:11European brands that are producing in OEM factories because I mean they're already not having a lot of fun with temu.
- 33:17But that might be even worse as soon as that takes off, if they get the communication side.
- 33:23Right.
- 33:23I still think that is something that.
- 33:25That Chinese companies might be underestimating that you still have to get the consumer to.
- 33:31Yeah.
- 33:31To.
- 33:31To go the shift with you.
- 33:33Yeah.
- 33:34And.
- 33:34And if I might add a couple of things, I mean most of us here in Europe, we are looking at TEMU as temu.
- 33:41We a lot of people are lacking knowledge about the company behind it, Pinduoduo.
- 33:46Now Pinduoduo is the second biggest E commerce company in, in China and they've taken all of that market share from Alibaba in just maybe like six years time.
- 33:56Six, eight years time.
- 33:58Also Pinduoduo is actually the.
- 34:01They have a brand called Dudo Mai Tsai where they deliver groceries and FMCG to people at pickup points.
- 34:10You order it today, it gets delivered tomorrow.
- 34:12It's called community group buying.
- 34:14By doing that, they are the biggest grocery seller in China.
- 34:18They have more than 300 billion renminbi in GMV every year.
- 34:24So they are bigger than the biggest supermarket chain in China.
- 34:27So and then you have Temu, which is probably heading quite fast to, to become number two in, in the world.
- 34:33So and then they have several other initiatives as well.
- 34:36But there is an enormous company behind this.
- 34:39So you, you, have you ever been to Shanghai?
- 34:43No, not yet.
- 34:43No.
- 34:44You need to come the next time.
- 34:45But if you are in Shanghai, you stand, you stand on the Bund where you have all of the colonial buildings from the, the English Concession time.
- 34:53And you look across the river and you look at Pudong, the famous Pudong skyline.
- 34:58And one of the buildings that you see on the left is the DSB bank, used to be the DSB Tower.
- 35:04Pinduodu has bought that whole 19 floor tower to house their Sinpinmu division.
- 35:11So it shows you how enormously serious they are about these things.
- 35:15And I always say that they are, are so agile and they are so aggressive that when they set their mind to do something they normally succeed.
- 35:26So.
- 35:26And that's something that we always should keep in mind when we look behind Temu to the company that actually behind it.
- 35:33Yeah, absolutely.
- 35:34Now that was leading us nicely into the second part of our episode that we wanted to.
- 35:39Because in that case we want to talk about more about the things that are happening in China especially in the area of quick commerce and, and supermarket delivery.
- 35:47Commerce that is being huge and blowing up and yeah, Ed loves to talk about it and I think too many people too, too little people in Europe just listen to it because that is so out of our experience
- 36:00that yeah, we might be underestimating something there.
- 36:04So that is something that I would like to take.
- 36:06Yeah.
- 36:07Some more interest in in the next part.
- 36:09So if you have been listening to this one, this part, please make sure to tune in again next week.
- 36:14Week and we'll see you there.
- 36:20You listen to let's Talk Marketplace, the Marketplace podcast with Ingrid Lommer and Valerie Dichtel.