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From Shake Shack to Building a Brazilian Pousada Around Connection - Brandy Cerne

In this episode, Brandy Cerne, owner of O Portalzinho, shares how she built a property around connection between guests after years in brand marketing at Shake Shack and Sofar Sounds. You'll hear how she funded the opening, why she works on showing guests the value instead of cutting costs, and how a small team without uniforms makes the place feel like a friend's house.

Follow Brandy and O Portalzinho:

O Portalzinho on Instagram

O Portalzinho website

Brandy Cerne on LinkedIn

Brandy's writing on building the pousada (Brand by Brandy):

3 places, 3 hospitality influences, on what she took from…

The skinny

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