Latest / Responsibly Different™ / Rumpl, a Sustainable Business with founder and CEO Wylie Robinson
Transcript
- 0:06Wylie Robinson: If you care about fostering a sustainably minded business ecosystem, definitely try to prioritize supporting those businesses with your dollars.
- 0:20Benn Marine: Welcome to Impact Chats, a responsibly different podcast sharing conversations with industry leaders, leveraging business as a force for good.
- 0:29Benn Marine: Welcome to the show, everybody.
- 0:45Benn Marine: I am so excited for today's guest.
- 0:48Benn Marine: We have Wiley Robinson, the founder of Rumpel Blankets.
- 0:53Benn Marine: I don't know about you, but I love me a cozy blanket.
- 0:57Benn Marine: What's really exciting about Rumpel is they are also a climate neutral certified B Corp and proud member of the 1% for the planet community, with a strong commitment to sustainability and environmental stewardship.
- 1:09Benn Marine: In my conversation with Wiley today, you're going to hear us talk about what it means to take a stand as a business, how to set boundaries around the stances that you take and what it means to be a responsible business.
- 1:21Benn Marine: So, without much further ado, let's dive on in.
- 1:25Benn Marine: Thank you so much, wiley.
- 1:28Benn Marine: So excited to have you here on the show Super jazz for our conversation because I've been a big fan of Rumpel for a while.
- 1:35Benn Marine: I have both the travel blanket, which is my favorite, because it's nice to be able to have that on the flight and be able to just throw in a backpack and run.
- 1:45Benn Marine: But I'm so curious how did you think to found something like this?
- 1:51Benn Marine: I'd be so curious to hear your story with getting started.
- 1:54Wylie Robinson: Sure, I'll tell sort of an abbreviated version of the founder's story and we can dive into any aspect of that if we want, but try to keep this fairly quick.
- 2:02Wylie Robinson: So in 2012, a really good buddy and I we went on a surf and ski trip down the coast of California.
- 2:08Wylie Robinson: We were both living in San Francisco at the time and we're both working at design agencies and we had about 10 days off kind of between Christmas and New Year's from our agencies.
- 2:17Wylie Robinson: So we packed up the van and headed down the coast and surfed all along the way down to about San Diego where his parents lived and we spent some holiday time there, and then the plan was to head back up to the Bay Area and head east on our way up and kind of go through the Sierra skiing on the way back.
- 2:34Wylie Robinson: So the first half of the trip was pretty successful.
- 2:36Wylie Robinson: We traveled down the coast, got some really good waves, and then when we headed east, we actually encountered like the coldest night on record in the Bishop Valley.
- 2:45Wylie Robinson: Before we got to Mammoth we were parked, several miles of dirt road, no sole service, not able to walk anywhere.
- 2:52Wylie Robinson: You know, we had to rely on the car when we woke up the next morning and the car was completely frozen, you know just nothing, when we tried to turn the key.
- 2:59Wylie Robinson: So we basically got to wait around in our sleeping bags until somebody showed up.
- 3:03Wylie Robinson: We actually got really lucky and there was a guy that showed up a few hours later and he was flying his drone to get some drone photography of the mountains with snow on them because this is like a really rare snow event and so he was able to head back and get us some help and get us towed out of there.
- 3:18Wylie Robinson: But while we were waiting around for somebody to show up, we were in our sleeping bags, obviously staying warm, and we got to talking about how we prefer the feeling of our sleeping bags so much more to the blankets on our beds back home.
- 3:29Wylie Robinson: You know, just like technical materials, we liked kind of the lightweight feeling.
- 3:34Wylie Robinson: We liked that you didn't have to wash your sleeping bags off, and so, in addition to just the hand feel and the tactile sensation, we thought that the materials were just so much more functional than the cotton comforters we had in our beds back home.
- 3:45Wylie Robinson: So that's when we came up with the idea to create this like sleeping bag blanket is what we call it at the time and we eventually got back to San Francisco, we went to a fabric store and got some, you know, off the shelf ripstop nylon and some synthetic insulation so the first ones of these up ourselves and that was basically the end of the idea.
- 4:04Wylie Robinson: There was no real ambition to you know, commercialize this idea or start a business or anything like that.
- 4:10Wylie Robinson: So gradually both of us would take these things off of our beds and bring them out to, you know, concerts in the park or bring to the beach before surfing in the morning or just like using outside of the house, more than we would have thought.
- 4:22Wylie Robinson: And gradually our friends started to notice this and said hey, you know, this is a really interesting idea.
- 4:26Wylie Robinson: You guys should start a business and that kind of put the light in our heads about maybe we could try this.
- 4:33Wylie Robinson: But we still didn't really want to dive all in.
- 4:35Wylie Robinson: We didn't know if this was like any sort of actual consumer insight or any sort of market signal or anything like that, and we decided to do a Kickstarter because that was a pretty low risk way of us testing the idea.
- 4:46Wylie Robinson: We didn't have to put forward a lot of money and if it didn't go, well, you know you just bury it and don't fulfill the Kickstarter and, you know, walk away.
- 4:53Wylie Robinson: But that Kickstarter ended up doing about a quarter million dollars of sales in 30 days and that really told us like this is a commercially viable idea.
- 5:01Wylie Robinson: People are interested in this.
- 5:02Wylie Robinson: You guys have stumbled upon something, and that's really what created the company Rumpel and what launched our first product, which is the original Puffy Blanket, which is still our number one product today, and that's how it got going.
- 5:15Benn Marine: That's amazing and I feel like too.
- 5:17Benn Marine: From the very beginning, you've really built the company around these core values.
- 5:21Benn Marine: I'm curious what motivated you to incorporate those into the fabric of the business.
- 5:28Wylie Robinson: Yeah.
- 5:29Wylie Robinson: So there's a couple of different, I guess, value sets we could talk about here.
- 5:34Wylie Robinson: There's kind of a design and an aesthetic value set, just sort of philosophy around those things that I can speak to, and then there's also just kind of like a responsible business sustainability focus.
- 5:43Wylie Robinson: I imagine you'd want to talk more kind of about the latter, and actually the intent, or rather I should say the way that we produce products now is slightly differently than we did it before.
- 5:54Wylie Robinson: You know, when we first looked at sourcing materials for the product, we looked at both the Virgin and post-consumer cycle content for the base materials and frankly did not find post-consumer versions that had the same strength ratings, that had the same hand feel and definitely not the same cost profile to the materials that we source now, which are all 100% post-consumer recycled.
- 6:18Wylie Robinson: So we actually have migrated our material palette from a mostly Virgin palette to now an entirely post-consumer cycle palette, and the reason for that is really that the demand for these post-consumer recycled materials has gone up considerably over the last 10 years, and so now you can find parity in terms of price and strength and hand feel and all that.
- 6:38Wylie Robinson: So we've evolved our material palette with the industry and done so in a way that's moved our product into a more sustainable place.
- 6:47Benn Marine: That makes sense, I mean, and I think so.
- 6:49Benn Marine: Yes, love talking about the kind of responsible business practices, but also I think that the design core principles are also important, because I think there's also this piece of having to balance profit with purpose, like if you're doing great work but you can't keep the lights on at the end of the day, well, how much good can you really do, right?
- 7:05Benn Marine: I mean, it reminds me a lot of the company MIR.
- 7:08Benn Marine: They have an incredible give back program, and so much of what makes them unique and makes them stand out in the marketplace is they're really clean design.
- 7:17Benn Marine: So, yeah, anything you'd love to share about the core principles, as it regards to either the design and also your values as a company, I think folks would love to hear Sure, yeah.
- 7:28Benn Marine: So, with regard to design.
- 7:31Wylie Robinson: We really just didn't want to overcomplicate the product.
- 7:33Wylie Robinson: It would be so easy for us to add snaps and clips and all sorts of bells and whistles and things into what is a very simple form factor.
- 7:42Wylie Robinson: It's a rectangle.
- 7:43Wylie Robinson: We have a little cape clip piece of hardware.
- 7:45Wylie Robinson: We can kind of make it into a cape so you can be hands-free, and then we've got loops on the corners so you can stake it down or connect it to other parts of your outdoor kit.
- 7:54Wylie Robinson: But that's it really.
- 7:55Wylie Robinson: Of course we could add features to the product, but we really prefer sort of a simpler design aesthetic.
- 8:01Wylie Robinson: One of our corporate values make things simple.
- 8:05Wylie Robinson: That goes for our internal processes and goes for our style of communication with consumers and it certainly goes for our product design philosophy.
- 8:14Wylie Robinson: And so keeping things simple, I think, is just a nice clean way to think when you're designing a new product.
- 8:20Wylie Robinson: We really leave a lot of the functionality and how the product is used to the consumer.
- 8:25Wylie Robinson: We don't want to be prescriptive about.
- 8:28Wylie Robinson: You need to have a snap here, you need to have a button here.
- 8:30Wylie Robinson: This is a specific way you use it.
- 8:32Wylie Robinson: It's a rectangular piece of fabric and can be used a bunch of different ways and, frankly, I think extra hardware and trims and things can get in the way of that.
- 8:40Wylie Robinson: So we've kept things really simple.
- 8:42Wylie Robinson: One kind of I guess ownable aesthetic touch that Rumpel does have is our stitch pattern, and we have a trademark stitch pattern, so it's kind of that wavy stitch pattern that you see, and that was really just to kind of differentiate.
- 8:56Wylie Robinson: When we looked around and looked at other blankets and comforters in the market at the time, it was all orthogonal diamond patterns, repeating things.
- 9:04Wylie Robinson: There were some flowing lines, but they kind of stacked on top of each other and just repeated.
- 9:09Wylie Robinson: And when we looked into the supply chain we realized that a lot of these things are actually created using what's called a Robo-Building machine, which is basically a CNC sewing head that comes down and it moves all over a, you know a layup bed where you lay up the materials and sandwich them together and then the needle comes down and you can sew whatever you want into this thing.
- 9:28Wylie Robinson: And so really the fact that there was only repeating patterns and orthogonal lines was, I think, just a byproduct of not thinking about that opportunity really creatively.
- 9:39Wylie Robinson: So really what you can do with this machine is you could, you could sew cursive.
- 9:44Wylie Robinson: You could sew a smiley face, you could sew whatever you want, any sort of irregular design and we just took that as an opportunity to do something interesting and we came up with this, with this great pattern that's now become pretty iconic in the category, and that's that's kind of how we started from day one.
- 10:00Wylie Robinson: So it wasn't necessarily I mean, it was a response to what we saw out there, but it was also a leveraging of the capabilities in our in our product creation process.
- 10:11Benn Marine: That's really cool.
- 10:11Benn Marine: It's always reminded me of, like, a topo map.
- 10:13Benn Marine: Was that intentional or just kind of?
- 10:15Wylie Robinson: It's actually it's actually mostly inspired from sandstone patterns.
- 10:20Wylie Robinson: When you see sandstone over time it sort of has that sinuous curving motion and it can be created via water or wind, but it's just a naturally occurring strata of line work that occurs in sandstone objects and that you know.
- 10:35Wylie Robinson: We found a bunch of images online and kind of look at some interesting ones and developed our own pattern that came out of that aesthetic language.
- 10:43Benn Marine: Oh, that's so cool.
- 10:44Benn Marine: It's really cool.
- 10:45Benn Marine: You're also a certified B Corp N1% for the planet member.
- 10:49Benn Marine: I'm curious, starting with the B Corp certification, how did you hear about B Corp cert and why is it something that you all maintain and feel is important?
- 10:58Benn Marine: Yeah, I mean, I heard about the B Corp certification and just B Corp in general.
- 11:04Wylie Robinson: As a participant in the outdoor industry, you know I followed Patagonia, all the kind of major outdoor brands, and they spearheaded the B Corp certification in the B Lab and so I was aware of it, you know, just as a consumer, for many years.
- 11:18Wylie Robinson: And then you know a good friend of mine runs a business called Indosoul Kyle Parsons is his name and they became B Corp certified, I don't know, probably eight or 10 years ago when Rumpel was just getting going, and that's when I, you know, the idea kind of popped in my head like, oh okay, this isn't necessarily for just big brands like Patagonia, smaller brands can do this too.
- 11:38Wylie Robinson: And I was always aware of how much work it was to do but didn't really understand how much until we got into the certification process.
- 11:48Wylie Robinson: We got really lucky in that we were approached by a master's student from Western Colorado University who part of his senior thesis project was he wanted to get an outdoor brand B Corp certified and he chose Rumpel and approached us at an outdoor retailer and I said, yeah, that sounds great.
- 12:06Wylie Robinson: So he really project managed the whole thing.
- 12:08Benn Marine: I would say to any business looking to get B Corp certified.
- 12:12Wylie Robinson: Definitely make sure that you have somebody allocated to project managing that thing, because it takes a long time and it requires a lot of work.
- 12:20Benn Marine: So somebody's got to kind of own it.
- 12:22Wylie Robinson: But you know, now that we're B Corp certified, it's still a lot easier to recertify and to track and to understand where we need to improve and how to maintain that certification year over year.
- 12:32Wylie Robinson: The hardest year for sure is that first year when you really need to get all your ducks in a row, and then why we maintain it.
- 12:37Wylie Robinson: You know like it's.
- 12:38Wylie Robinson: It's something we're super proud of.
- 12:40Wylie Robinson: It's becomes a recruiting tool, becomes a marketing tool and it's, from my perspective, the right way to conduct business and I'm really proud of it.
- 12:47Wylie Robinson: So I don't want to let it lapse for a bunch of reasons.
- 12:51Benn Marine: Absolutely.
- 12:51Benn Marine: That's awesome.
- 12:52Benn Marine: I'm curious Was there anything that you learned through the certification that maybe you wouldn't have otherwise thought of or that's really kind of strengthened the business I did?
- 13:00Wylie Robinson: learn that we were kind of conducting ourselves, you know, in line with with the B Labs expectations about businesses should be conducted.
- 13:08Wylie Robinson: We just had to document what we were doing.
- 13:10Wylie Robinson: There were a couple of things you know that we were kind of already doing but we needed to put in writing in our, in our corporate bylaws and other things like that.
- 13:19Wylie Robinson: But generally speaking, we really didn't have to change how we do business a whole lot.
- 13:23Wylie Robinson: So as far as things I learned, I learned that we built the foundation and the base of the business in a way that was aligned with what the B Lab uses best practice.
- 13:33Wylie Robinson: So there wasn't any like major surprises to me other than the fact we were already doing a lot of what they require.
- 13:39Wylie Robinson: That's awesome.
- 13:40Benn Marine: Yeah, You're also a 1% for the planet member.
- 13:42Benn Marine: I'm curious how does that commitment kind of manifest in Rumpel's daily ops and could you highlight any partnerships that have been particularly impactful?
- 13:52Wylie Robinson: Sure.
- 13:52Wylie Robinson: So I mean 1%, is it's?
- 13:56Wylie Robinson: You know you commit to contributing 1% of all revenue to environmental causes and nonprofits.
- 14:02Wylie Robinson: And that can be done in a variety of ways.
- 14:04Wylie Robinson: It can be done with just a straight up check where you read a check for 1% of your revenue.
- 14:09Wylie Robinson: You can also slice that number a little bit and you know product donation to allocate part of that commitment.
- 14:15Wylie Robinson: You can do some advertising to comprise some of that commitment.
- 14:20Wylie Robinson: So you can.
- 14:21Wylie Robinson: You can slice it up a little bit, but generally speaking it's 1% of your revenue that's going toward supporting environmental causes and nonprofits.
- 14:27Wylie Robinson: The big partnerships that we've done we've done a bunch, but I'd say the recurring ones that we continue to contribute to each year are conservation alliance, climate neutral, which is kind of part of that, save the waves foundation, protect our winners and high fives foundation.
- 14:42Wylie Robinson: There's a.
- 14:43Wylie Robinson: There's a number of other ones that we work with, but those are kind of the big ones that we've done for multiple years in a row.
- 14:48Wylie Robinson: We actually started our partnership with 1% through a partnership with Jeremy Koreski, who's a photographer based out of British Columbia I think he's like tofino area and we did a, we did an artist program with him.
- 15:00Wylie Robinson: We I'm sure we'll talk at some point about our program, but he's this great photographer and we sourced some of his art and and put it on a blanket and told a whole marketing story around him and everything.
- 15:11Wylie Robinson: And when we were asking him about, you know, compensation and how he wanted to be paid for use of his photography, one of the big components of that was he wanted us to join 1% and contribute part of that compensation to raincoast conservation, which I believe was the name, the nonprofit that we worked with on that product.
- 15:29Wylie Robinson: This is back in 2016 or something, so forgive me if I forget that name, but anyway, he he, you know said that that was sort of a requirement for him.
- 15:38Wylie Robinson: He is a 1% member as well and allocates 1% of his revenue through his photography business to environmental causes, and for the first year or two, we were just doing it on that skew and gradually.
- 15:51Wylie Robinson: I think in 2019 is when we committed to being a full 1% for the planet brand across the board, across all skews.
- 15:58Benn Marine: That's really cool.
- 15:59Benn Marine: That's super super cool.
- 16:01Benn Marine: And also and you kind of just touched on this but you're also carbon neutral certified.
- 16:05Benn Marine: I'm so curious how, what has that process been like, and has that certification helped you optimize operations in any way?
- 16:13Wylie Robinson: Yeah, so so it's actually climate neutral, but but same thing.
- 16:16Wylie Robinson: We're offsetting our carbon with that certification, but we are climate neutral certified, which basically means that we offset 100% of our scope one, two and three carbon each year.
- 16:25Wylie Robinson: And this whole thing came about through a call I got from Peter Deering, the founder and CEO of Peak Design.
- 16:32Wylie Robinson: He and Jonathan Cedar, the CEO of BioLite, are the founders of climate neutral.
- 16:38Wylie Robinson: There may be one or two more in there.
- 16:40Wylie Robinson: Forgive me if I'm missing those names, but I'm pretty close with Jonathan and Peter, and they reached out to a handful of brands early on I think this was 2020, that kind of were part of the freshman cohort of brands that got climate neutral certified.
- 16:54Wylie Robinson: And they reached out to Rumpel and I just had a lot of trust and respect for both those guys and you know they.
- 17:01Wylie Robinson: They told me they had built a way to measure and offset carbon and would Rumpel like to try to do this?
- 17:08Wylie Robinson: And I said yes, you know, frankly, not not knowing a whole lot about what they were proposing, other than I trust them and I knew that they wouldn't lay down really strict parameters around the business that would make it tough for us to compete or do business or retain earnings or anything, and, as it turns out, offsetting carbon is actually pretty cost effective.
- 17:27Wylie Robinson: At least, it certainly was in 2020 when the program launched.
- 17:30Wylie Robinson: That the cost of offsets is going up as demand is increasing, but it equates to roughly 1% of 1% of your revenue is about how much you need to spend offsetting your carbon, and that's your scopes one, two and three, and so that's the full emissions of your total business activities each year.
- 17:48Wylie Robinson: So it's actually quite cheap to do it.
- 17:50Wylie Robinson: The way that it's impacted how we think about managing the business is that every time we take an action, we need to pay for the offsets of that action.
- 17:58Wylie Robinson: So if we have to air freight products because we're late, that's going to cost us more on the back end than if we have to Oceanship.
- 18:06Wylie Robinson: So you actually kind of double pay for this right Like, air freighting is more expensive on the front end than ocean freight, and then on the back end you also have to pay more for the carbon offset.
- 18:16Wylie Robinson: So there's a real incentive to optimize your operations as much as possible.
- 18:21Wylie Robinson: Number one, so you don't incur that upfront cost, but number two, so you don't get that back end cost on the carbon emissions as well, and so that happens in a variety of different places throughout the business.
- 18:33Wylie Robinson: Definitely, the supply chain is the biggest.
- 18:35Wylie Robinson: I mean, that's where the majority of your scope three, that's where all of your scope three emissions come from is the creation and transportation of your product.
- 18:42Wylie Robinson: So really being dialed on planning, you know all your logistics contracts, your container optimization.
- 18:49Wylie Robinson: All that stuff really helps you on the back end if you are going to be signing up for this commitment to offset all of your emissions and I imagine too, as the company has grown, you've got more and more people independently making decisions on sourcing or shipping all those things.
- 19:07Benn Marine: how have you been able to communicate that value set to make sure that everyone's thinking in that same way of okay, we want to do this both cost effectively, but also carbon effectively, I guess, if that's the right term.
- 19:23Wylie Robinson: Well, the good news is that they're directly related.
- 19:26Wylie Robinson: So let's say you're using two nodes in your supply chain, right, like a fabric mill, and then a cut-so house.
- 19:32Wylie Robinson: That's very, very standard for soft goods.
- 19:34Wylie Robinson: It is both advantageous on the front end to have those two nodes close to each other so that the transport time is lower.
- 19:43Wylie Robinson: The cost is lower to get your fabrics to your cut-so house, so you will benefit on the front end with your cost of goods.
- 19:50Wylie Robinson: And then, similarly, you will also benefit on the back end if you have to pay for less carbon due to the transport of those goods.
- 19:57Wylie Robinson: So it doesn't take a whole lot of convincing or sort of like cultural shift to get people thinking in this way.
- 20:05Wylie Robinson: If they realize that having supply chain nodes that are really disparate or far apart both cost them more on the front end and also on the back end, a good ops person is going to naturally want to reduce that impact, that cost impact.
- 20:21Wylie Robinson: So it hasn't taken a whole lot of convincing or training or anything like that.
- 20:27Wylie Robinson: Once people realize what we're signing up for, it's in their best interest to optimize those things.
- 20:32Benn Marine: That makes a ton of sense.
- 20:33Benn Marine: Yeah, I'm curious speaking of that kind of environmental impact, how do you kind of track and communicate that impact out to, say, your customers?
- 20:41Wylie Robinson: Yeah.
- 20:42Wylie Robinson: So the first one is on all of our products we have a climate neutral certified badge on our packaging and we talk about this.
- 20:50Wylie Robinson: We've got a little text in the packaging that explains what climate neutral certified means.
- 20:54Wylie Robinson: It's also kind of listed in our website.
- 20:57Wylie Robinson: We also distribute an impact report every year and that's more tied to our requirements as a B Corp, but in that we certainly talk about our carbon offsetting and describe it in more detail there.
- 21:08Wylie Robinson: Overall, though it's not like a primary consumer facing message, I would say it's secondary.
- 21:14Wylie Robinson: Probably.
- 21:15Wylie Robinson: The primary message is these are the features and benefits of the product, these are the aesthetics of the product, this is the price and, by the way, this is a carbon neutral produced product.
- 21:25Wylie Robinson: This business is a B Corp, this business is a 1% for the planet member, so we actually view the product features and benefits as primary and then the sustainability messaging, at least from a marketing lens or communication to consumers, as secondary to that.
- 21:39Wylie Robinson: I actually think that in most consumers' minds, having a really durable, lasting product is far more sustainable than having one that's made out of recycled materials or the carbon is offset or whatever.
- 21:50Wylie Robinson: They want to have something that lasts, that ultimately is more sustainable.
- 21:54Wylie Robinson: So we kind of treat our messaging hierarchy as such and talk first and foremost about the product's durability and its use case and then secondarily about how we try to layer in sustainability philosophies to that.
- 22:09Benn Marine: Have you gotten any feedback directly from customers where they're like, oh wow, like I didn't.
- 22:12Benn Marine: When I learned this piece it really made me.
- 22:15Benn Marine: I'm thinking, even just like reflecting on my own experience.
- 22:18Benn Marine: I bought a rumple blanket a couple years back for the office because I had to buy a blanket for the office for the dogs.
- 22:26Benn Marine: We wouldn't get fur all over the office couch and I was like, well, if I'm going to be bringing a blanket into the office, I guess it would really be a B Corp blanket.
- 22:34Benn Marine: And so I just went into the B Corp directory and searched blanket and you all popped up and it was the first blanket I bought and it was one of your fleece ones.
- 22:40Benn Marine: I was like, oh, that's cool.
- 22:42Benn Marine: And then when it came in, on the packaging it explained that and I know I'm not going to get these numbers right, but it was something like you know, this blanket was made out of 24 plastic water bottles or something like that.
- 22:54Benn Marine: And I was like, oh, that's so cool.
- 22:55Benn Marine: And then from then on I've been like a diehard fan, like I just thought, you know, like I didn't buy it for that.
- 23:00Benn Marine: But then when I saw that I was like, oh, cool.
- 23:03Benn Marine: And I'm curious if you've heard other folks have similar experiences or if that's helped with brand loyalty in any way.
- 23:10Wylie Robinson: Yeah, we certainly have.
- 23:11Wylie Robinson: I mean, I think again.
- 23:12Wylie Robinson: I think that the main motivator for someone buying our product is the functional benefit of it.
- 23:18Wylie Robinson: You know the fact that it doesn't, that it retells pet hair, the fact that it, you know, is stain and odor resistant, the fact that it's packable and it's durable and all those things.
- 23:27Wylie Robinson: Those are sort of real primary feature set.
- 23:30Wylie Robinson: And then it's a really nice added benefit that it's made with post-consumer recycled material and that the business is a B Corp and we donate a percentage of sales to causes.
- 23:37Wylie Robinson: But you know, there certainly are also instances of consumers finding out about us through those directories, like you did.
- 23:43Wylie Robinson: But I think that you know, if I were to weight how much of an impact that has versus just the pure feature set, it's probably like 80 or 85% on the product features and the benefits, and then you know 10 to 15 or 20% maybe on the fact that we're a B Corp and the fact that we're sort of a ESG minded business.
- 24:02Wylie Robinson: That makes sense.
- 24:03Benn Marine: Yeah, I'm curious, can you take us through kind of the life cycle of a rumple blanket, talking a little bit about the sustainability at each kind of phase?
- 24:09Benn Marine: Well, first and foremost, rumble was a huge consumer of 30D recycled polyester.
- 24:15Wylie Robinson: That is the primary material that we use in most of our products.
- 24:19Wylie Robinson: There's a couple of products where we don't use polyester, but in early speaking, most of our stuff is made out of 30D recycled, 100% post-consumer recycled polyester.
- 24:28Wylie Robinson: And so whenever we're thinking about not just a blanket but like a new product, we actually are thinking more about how we can leverage that material consumption.
- 24:36Wylie Robinson: It's pretty inefficient to add new materials, new ingredients, into your palette when you're creating new products, so we always start with that base material.
- 24:46Wylie Robinson: That's the most consumed material we use.
- 24:49Wylie Robinson: So from that standpoint, we're already, you know, doing a pretty good job by leveraging material that we know is really optimized, that we know we have bulk efficiency purchasing power in that we have really reputable supply chains in, and so that, right there, I would say, is probably the biggest impact that I think about when I think of new product life cycle.
- 25:11Wylie Robinson: Outside of that, you know, we make sure that all of our sources, all the nodes in our supply chain, meet all of our standards, and there's a whole variety of standards that B Corp outlines.
- 25:20Wylie Robinson: You know you need to be X amount of miles outside of conflict zones.
- 25:24Wylie Robinson: Your workers need to be paid certain wages, there needs to be certain working conditions that all of these factories adhere to.
- 25:29Wylie Robinson: So by simply being B Corp certified, we have to make sure it's a non-starter if all those things aren't met, and so we rely on a lot of third party certifications.
- 25:39Wylie Robinson: We rely on a lot of documentation.
- 25:41Wylie Robinson: It's impossible for us to fly to every single one of these supply chain nodes and check everyone with our own eyes.
- 25:47Wylie Robinson: We'd love to do that, but logistically it's very difficult for a small company like us to do that.
- 25:52Wylie Robinson: Additionally, we'd have to be upsetting all the carbon of all these flights and everything.
- 25:56Wylie Robinson: But as a starting point, we make sure that everything is that status quo that we adhere to, and from there we just, you know, we develop products.
- 26:03Wylie Robinson: We try to make them as efficient as possible, both in terms of material usage on the 30 D side, but also in terms of consumption.
- 26:11Wylie Robinson: So the fact that we are a rectangle in most of our products, you know, like a cut to width product, we actually have really, really efficient material consumption.
- 26:21Wylie Robinson: We have very little waste in our products because they mill the fabric to the width we specify and then they just cut it into sheets.
- 26:27Wylie Robinson: So there's almost no wastage in any of the blankets as they're created.
- 26:31Wylie Robinson: So it's really like, from the beginning, just the pillars of how we do things are set in stone, and so it actually ends up being a pretty sustainable product from the ground up, just based on how we've conducted things historically.
- 26:43Benn Marine: That's really cool.
- 26:44Benn Marine: And I'm curious too, like when you're looking for maybe a new supplier, do you send out a survey, or what is kind of the most efficient way you've found to kind of do that kind of first layer of vetting?
- 26:55Wylie Robinson: Yeah.
- 26:56Wylie Robinson: So there's a couple of ways.
- 26:57Wylie Robinson: We've worked with a trading partner for much of our lifespan and they do a really good job.
- 27:02Wylie Robinson: They understand all of our specifications and they nominate supply chains, factories and mills and things that adhere to these standards.
- 27:10Wylie Robinson: Now we are beginning some discussions with some other factories and supply chains that will be able to service some of our future products that fall outside of what we currently make.
- 27:22Wylie Robinson: That we think will be better suited for some of these other groups, and in doing that we just need to make sure that we do the diligence up front to ensure that they adhere to all of these standards.
- 27:32Wylie Robinson: And usually nominations for supply chains come through kind of first or second degree connections.
- 27:37Wylie Robinson: We've got a really solid vice president of operations here that knows Asian sourcing and Asian manufacturing extremely well.
- 27:44Wylie Robinson: He's visited hundreds of factories over there, same with our head of product.
- 27:48Wylie Robinson: He's spent decades overseas working with suppliers and they just know the landscape really well, so they can kind of zero in pretty quickly on who we want to be talking to and then we just find whoever is able to deliver on pricing capacity, all those other things in addition to the sustainability commitments that we require.
- 28:07Benn Marine: That's cool, so it sounds like maybe one of the big takeaways, too, is building a good team right, building folks with that experience and that bring that to the table.
- 28:16Wylie Robinson: Yeah, absolutely, and that's beyond all the sustainability goals and everything that's kind of.
- 28:21Wylie Robinson: The key to running the business is having a good team.
- 28:24Benn Marine: Yeah, I'm curious do you have any insights there on recruitment or how you've been able to build such a Rockstar team?
- 28:29Wylie Robinson: Yeah, I mean I don't want to create the perception that Rumpel has created this great team without a bunch of hiccups.
- 28:35Wylie Robinson: I mean we've definitely had to reduce headcount, we've had to shift roles, we've had to swap people out, like it's definitely not been this linear path to just having this great All-Star team and I've made tons of errors hiring for sure.
- 28:50Wylie Robinson: So I definitely don't want to make sure I disclaim whatever I'm about to say with that, but I would say there's a couple factors.
- 28:56Wylie Robinson: So, first and foremost, you want to make sure that the personality is a good fit, because your culture, if your culture gets really eroded from some bad apples or people that have some entitlement or something like that, it doesn't matter how good the other people are on the team.
- 29:10Wylie Robinson: They can be weighed down very easily by people that are negative contributors to the culture.
- 29:16Wylie Robinson: So you really want to make sure that you kind of get a sense for somebody's work style, for their determination, for how supportive they're going to be of their other team members.
- 29:25Wylie Robinson: That's like paramount in number one.
- 29:26Wylie Robinson: Number two I would say you definitely want to look at past experience, how they speak to their role, definitely check references, make sure that everything they're claiming is legit and outside of that I would say a fairly standard recruiting exercise we go through.
- 29:42Wylie Robinson: The most important by far in my mind is finding the right people to come on the bus that are going to work well with the people that are already on the bus.
- 29:50Benn Marine: That makes sense, that makes a ton of sense.
- 29:51Benn Marine: Well, and speaking of people and cultivating community, I'm so curious.
- 29:56Benn Marine: So, in fostering the kind of community engagement, what strategies do you all employ to elevate that environmental consciousness and access?
- 30:04Benn Marine: And I'm especially interested in the Art for a Cause initiative that you're setting up to launch next year, kind of building on rad, which is also very cool.
- 30:16Benn Marine: So I would just be so curious to kind of dig in there and hear more about that.
- 30:19Wylie Robinson: Yeah, so Rumble has done two things for the last several years that I would call kind of like evergreen, always on marketing efforts.
- 30:26Wylie Robinson: The first is what we've been talking about for the majority of this conversation, just our environmental and social good commitments and how we talk about those things and how we give money and we're a B Corp certified business and climate neutral certified business.
- 30:39Wylie Robinson: That's kind of like one realm of our business's personality is being a business that conducts itself responsibly and sustainably.
- 30:46Wylie Robinson: There's another piece that's kind of ongoing in evergreen, which is our Rumble Artist Division, which is the RAD program.
- 30:51Wylie Robinson: They really have lived independently.
- 30:54Wylie Robinson: We talk about environmental causes and how we want to give back to the environment, and then we also talk about artists and their individual stories and what their art means and all that.
- 31:04Wylie Robinson: We see an opportunity to really connect those things.
- 31:07Wylie Robinson: We're launching this program called Art for a Cause next year, where Art for a Cause kind of sits on top of everything.
- 31:13Wylie Robinson: With that, we've leveraged artists through our RAD program to talk about environmental causes.
- 31:20Wylie Robinson: What we'll be doing is selecting artists that have a real point of view on sustainability or on conservation and then we'll work with them on identifying partners, nonprofits, charities, et cetera that we flow a proceed of those sales to.
- 31:35Wylie Robinson: It's really putting those things together.
- 31:37Wylie Robinson: Historically, the artists haven't really had much of a say in where our 1% contributions go to and things like that.
- 31:43Wylie Robinson: Building those two things together under one umbrella is the goal of the program.
- 31:47Wylie Robinson: It may not necessarily just be products and art that we bring into Art for a Cause.
- 31:53Wylie Robinson: It could be events, it could be galleries, it could be all these other things that are related to our community that we fostered and also getting them more involved in the contributions that come out of those sales.
- 32:05Benn Marine: That's really cool.
- 32:05Benn Marine: I'm curious if there's an artist listening or somebody who's like oh, I know a great artist.
- 32:10Benn Marine: Can people nominate artists or how do you find or select your artists?
- 32:16Wylie Robinson: People can definitely outreach us.
- 32:17Wylie Robinson: We have definitely established some relationships with artists through just cold outreaches.
- 32:22Wylie Robinson: If you have great artists, that there's a couple of things that we want to check on for an artist.
- 32:27Wylie Robinson: Number one we'd want to have some sort of proof that they commercialize well.
- 32:31Wylie Robinson: They sell their own merch or they've done partnerships with other brands that have gone well, or they just get the commercialization game.
- 32:40Wylie Robinson: That's a big part of it.
- 32:42Wylie Robinson: Number two it's really beneficial if they themselves are also selling things, because they then have an audience that is accustomed to seeing things sold by them.
- 32:53Wylie Robinson: We always like to cross promote with the artists.
- 32:55Wylie Robinson: It's kind of weird if there's an artist that really doesn't sell things and then all of a sudden they go tell someone to buy rumble products.
- 33:01Wylie Robinson: It seems inauthentic.
- 33:03Wylie Robinson: We want to make sure that those things are adhered to.
- 33:07Wylie Robinson: The third I would say is just authenticity within some sort of outdoor community.
- 33:11Wylie Robinson: That's really important to us as well.
- 33:13Wylie Robinson: We like finding artists that are climbers or skiers or mountain bikers or surfers or they're active participants in the community that we care about and the community that we serve.
- 33:22Wylie Robinson: I would say if those three things, if an artist you're thinking of any listeners checks those three boxes.
- 33:28Wylie Robinson: We'd definitely be interested in hearing from them.
- 33:30Benn Marine: That's cool, that's good to know.
- 33:31Benn Marine: That's good to know that criteria too, speaking of some of those educational pieces around the environment and those sorts of things how have you set boundaries around brand activism, particularly concerning environmental causes, and why, in your opinion, is it beneficial for brands to engage with some current issues and maybe not others?
- 33:51Wylie Robinson: Yeah, this is definitely a hot topic.
- 33:54Wylie Robinson: I'll try to answer this from the perspective of rumble and, I guess, my perspective also.
- 34:00Wylie Robinson: Rumble cares about environmental access and conservation.
- 34:04Wylie Robinson: Those are the issues we get loud about, openly to our consumers, what we talk about on social media, what we talk about right now.
- 34:10Wylie Robinson: We have positions and we posture about those things.
- 34:14Wylie Robinson: We generally don't touch all sorts of other partisan issues.
- 34:19Wylie Robinson: We don't touch a lot of gun rights, for instance.
- 34:22Wylie Robinson: We don't touch political issues.
- 34:23Wylie Robinson: We don't touch a lot of social issues that in the last few years a lot of consumers have asked brands to have a point of view on.
- 34:31Wylie Robinson: We have our points of view internally.
- 34:33Wylie Robinson: We talk about them as a team, as a group.
- 34:36Wylie Robinson: That's fine.
- 34:38Wylie Robinson: The perspective from the brand is really one of environmental conservation, access.
- 34:42Wylie Robinson: That's what we focus on.
- 34:44Wylie Robinson: It's a tough thing to do.
- 34:45Wylie Robinson: Everybody wants brands to comment on all of the social issues and all of the issues that are surrounding their daily feeds and surrounding society.
- 34:55Wylie Robinson: That's just not an area that we choose to participate in.
- 35:00Wylie Robinson: We choose to really focus our activism, if we want to call it that, on environmental conservation and access.
- 35:06Wylie Robinson: There can be other issues that matter for other brands.
- 35:10Wylie Robinson: If brands want to touch all of those issues and have a point of view, that's obviously their prerogative they can do that.
- 35:15Wylie Robinson: I just haven't found it to be a good practice for us to try to touch on all those things.
- 35:24Wylie Robinson: We have lots of different consumers that have all sorts of different political affiliations, that have all sorts of beliefs.
- 35:30Wylie Robinson: The unifying trade amongst all of them is they love the outdoors.
- 35:34Wylie Robinson: They want the outdoors to be accessible.
- 35:38Wylie Robinson: They want the outdoors to be protected.
- 35:40Wylie Robinson: That's what we care about as well.
- 35:42Wylie Robinson: That's what we want to talk about outwardly facing to consumers.
- 35:46Wylie Robinson: There's no right answer to this.
- 35:48Wylie Robinson: That's the line I've drawn with Rumpel.
- 35:50Wylie Robinson: It also provides a lot of clarity for our marketing team.
- 35:55Wylie Robinson: If a social issue happens, there is less questioning.
- 36:00Wylie Robinson: Is Rumpel going to have a position about this?
- 36:02Wylie Robinson: Are they going to say something about this?
- 36:03Wylie Robinson: If it doesn't fall under that umbrella of environmental conservation and access, then the answer is probably no.
- 36:10Wylie Robinson: That's just how we're conducting the business.
- 36:12Wylie Robinson: It can adapt.
- 36:13Wylie Robinson: Of course, we can change that perspective if we wanted a later date.
- 36:16Wylie Robinson: Given the amount of news feed every single day and the amount of things that people comment on, I think it's been a really nice guard for us to stay focused on.
- 36:30Wylie Robinson: What matters is this brand.
- 36:32Benn Marine: I think what's nice about that too, is you're able to go deeper on the issues like, obviously, environmental access and conservation that matter to the brand too, I imagine for your team and people at all levels of the company.
- 36:47Benn Marine: They can understand.
- 36:48Benn Marine: Oh, I'm not even going to bring this up because I know we're not going to talk about that, but we are going to talk about this.
- 36:53Wylie Robinson: Exactly exactly.
- 36:54Wylie Robinson: There is a divisive issue every week, it would seem.
- 37:00Wylie Robinson: It keeps the business focused on what we say matters to us and what we think matters most to our consumers.
- 37:09Wylie Robinson: That's just how we've treated it.
- 37:12Wylie Robinson: Again, that could change.
- 37:15Wylie Robinson: We could definitely adjust our position on that, depending on how important these issues are to our consumers and to the brand, but for right now we're really sticking with environmental conservation access as the topics that we do elect to weigh in on.
- 37:30Benn Marine: That makes a ton of sense.
- 37:31Benn Marine: I'm curious what advice would you offer to entrepreneurs or aspiring entrepreneurs that want to kind of Eco-Innovate, if you will kind of within their own business model?
- 37:43Benn Marine: How should they weigh that kind of profitability against environmental and social objectives?
- 37:48Wylie Robinson: Yeah.
- 37:49Wylie Robinson: So from my perspective, from a material side of things, you don't actually have to compromise a lot of profitability to build your products with sustainable materials.
- 37:59Wylie Robinson: And I'm only speaking from the soft goods side of things.
- 38:02Wylie Robinson: Right now I don't know a lot about hard goods and cost inputs for those.
- 38:05Wylie Robinson: But if you're talking about making a soft goods like a peril company or an outdoor gear company, there is a plethora of environmentally conscious materials available right now that are at the same price and testing standards as anything virgin.
- 38:21Wylie Robinson: So I don't think you really have to compromise.
- 38:25Wylie Robinson: If you want to get a bunch of certifications and things like we have, there is going to be some hit to your bottom line.
- 38:31Wylie Robinson: You can probably argue an offset on that hit with regard to the lift it gives you from a marketing and brand affinity perspective.
- 38:39Wylie Robinson: But a lot of the certifications are.
- 38:41Wylie Robinson: You're writing checks to organizations.
- 38:43Wylie Robinson: 1% for the planet that's just 1% of our revenue that would likely otherwise fall directly to our bottom line.
- 38:51Wylie Robinson: You could make the argument that fewer people would buy our products if we weren't 1% and so it wouldn't be a direct one-to-one to profit.
- 39:01Wylie Robinson: But I think that you sort of have to bifurcate your certifications you get and your material sourcing exercises.
- 39:06Wylie Robinson: And on the material sourcing side, I don't think you're going to really inhibit your ability to have a nice margin and build a really profitable business.
- 39:15Wylie Robinson: If you think about sourcing materials sustainably as you scale and as you get bigger, you can layer in these certifications and just do the math and understand.
- 39:24Wylie Robinson: If you want to build those into your cost model, I would argue that it's a good thing to do just from a moral and ethical standpoint.
- 39:30Wylie Robinson: But again, on the material side of things, you can definitely build products with sustainability at the forefront that have great margins.
- 39:38Benn Marine: I imagine too, as time goes on and there's more and more demand for sustainable products, that there's probably going to be more and more affordable sourcing available.
- 39:48Benn Marine: Yeah, that's exactly right.
- 39:50Benn Marine: I mean.
- 39:51Wylie Robinson: It's really simple supply and demand economics right.
- 39:53Wylie Robinson: The more brands that come to these suppliers requesting sustainable materials, the more likely these suppliers are to create those sustainable materials.
- 40:02Wylie Robinson: The more suppliers that create sustainable materials, the more competition there is, the more price conscious they become and you actually start reducing the price of these really great sustainable materials.
- 40:13Wylie Robinson: That allows more brands to come in and get them and allows consumer demand for those sustainable materials to be serviced.
- 40:19Wylie Robinson: So it's a really perfect flywheel where the more demand from consumers, the more likely suppliers are to produce those products.
- 40:27Wylie Robinson: The more suppliers that produce those products, the further the cost reduces on them and it just feeds itself.
- 40:32Wylie Robinson: So that would definitely be a way that anyone listening to the show here wants to have an impact.
- 40:40Wylie Robinson: It's like buy products from companies building them sustainably and that will fuel the sustainable economy for soft goods materials.
- 40:48Wylie Robinson: Yeah, it's the voting with your dollar, exactly.
- 40:52Benn Marine: Yeah, that's exactly what it is.
- 40:54Benn Marine: I'm curious speaking of that and of people innovating in that space.
- 40:58Benn Marine: I'm curious what innovative approaches has Rumpel uncovered in your effort to optimize efficiencies?
- 41:04Wylie Robinson: For us it's largely on freight and sourcing.
- 41:08Wylie Robinson: So we have a really solid operations team here at Rumpel and we put a lot of effort into optimizing our containers so that there's really limited dead space, if any, in our containers.
- 41:23Wylie Robinson: We do our shipments, we put a lot of effort into planning the business way ahead of where we used to be and so we don't have to do any air freight.
- 41:31Wylie Robinson: We can slow boat ship everything.
- 41:33Wylie Robinson: We don't have to pay that excess for air freight and then additionally the carbon offsets to offset that air freight.
- 41:40Wylie Robinson: We've done just smaller things on the sales side, where we do a digital wholesale catalog now rather than printed catalogs, and I think the biggest one actually is probably that leveraging of that 30D PCR poly material source.
- 41:55Wylie Robinson: The more products we make with that material, the more advantageous it becomes to us because you get economies of scale and you really start to develop a lot of efficiencies in the supply chain.
- 42:06Wylie Robinson: Those are probably the biggest things that we've come up with that really help us stay ahead of that, and it's largely on the ops and supply chain side of things, I would say.
- 42:20Benn Marine: So really planning ahead pays off in dividends, it sounds Planning ahead absolutely.
- 42:24Benn Marine: Yeah, that's awesome.
- 42:25Benn Marine: Now here's one I'm curious I've heard of this in a few different instances where there's a lot of talk in the business community about having to set year over year reduction targets, that you're always perpetually trying to reduce your carbon emissions and, logically, it would seem that at some point you're optimized, you would get to a point where you can't possibly optimize any further.
- 42:51Benn Marine: I'm curious how do you think, as a business community, we should be talking about reduction commitments and holding businesses accountable to improving, while also supporting companies like Rumpel who, once you've truly optimized, need to be looking into offsetting and those pieces?
- 43:09Wylie Robinson: In my opinion, the way to do this is through offsets, not through further mandates.
- 43:14Wylie Robinson: On supply chain optimization To your point, at some point you do get fully optimized.
- 43:19Wylie Robinson: You have a really dialed supply chain, you're well planned, you're not shipping half full containers, you're sourcing materials from sustainable sources, your supply chain is really consolidated.
- 43:31Wylie Robinson: At some point you get to a place where the carbon units emitted per unit of product produced are pretty well optimized and from that standpoint, you can't really reduce your carbon footprint unless your business shrinks.
- 43:49Wylie Robinson: We all want to grow our businesses.
- 43:51Wylie Robinson: We all want to do all that.
- 43:53Wylie Robinson: So the only way, in my opinion, is to continue offsetting your carbon.
- 43:59Wylie Robinson: And again, as we discussed before, if you require yourself to offset all of your carbon emissions, you will be naturally trying to reduce those emissions anyway.
- 44:12Wylie Robinson: So you'll be continuing to try to plan your business ahead, you'll be continuing to try to build really efficient supply chains, you'll be continuing to try to leverage big material efficiencies that you're able to uncover, and so I don't think it's actually a real path to say you have to reduce emissions year over year.
- 44:30Benn Marine: At some point.
- 44:30Wylie Robinson: That's just not possible, and so offsetting, paying for offsets, is the way to do it.
- 44:35Wylie Robinson: Offsets are still relatively cheap.
- 44:38Wylie Robinson: The more demand for offsets, probably the more expensive they will become, because there's a limited number of avenues that people can go down to buy these offsets, and so you will run into that where the cost of offsets goes up.
- 44:52Wylie Robinson: But I definitely think that to try to reduce emissions past a certain point, once you're fully optimized, it's just not possible for a lot of businesses.
- 45:02Benn Marine: And I imagine that for some businesses, I think like the rumpels, the mirrors, the Patagonias of the world y'all's supply chains are pretty optimized, I would think, but then there are some brands that maybe aren't as dialed in as y'all are, and so maybe they do still have that room to grow.
- 45:20Benn Marine: So maybe it's a progression.
- 45:22Benn Marine: Offsets are part of the conversation the whole way through.
- 45:25Benn Marine: I don't know.
- 45:26Wylie Robinson: Yeah, but again, the offset fee is the mechanism that forces you to optimize the supply chain, because as the supply chain gets more optimized, your offset dollars per unit go down, and so I mean, I'm just rounding these numbers, it's not nearly this high.
- 45:44Wylie Robinson: But let's say you're paying $5 for every unit produced to offset the carbon that's emitted through the creation of that product.
- 45:50Wylie Robinson: The more optimized you get that supply chain, you might bring that number down to $3 or $250 or $2 eventually.
- 45:58Wylie Robinson: But that doesn't imply that you're producing less goods.
- 46:02Wylie Robinson: You're just producing less carbon per unit of output.
- 46:07Wylie Robinson: And that once you get to a point, once you get to a floor there let's say $2 per unit, is it?
- 46:11Wylie Robinson: You know you've got everything happening in the same factory.
- 46:14Wylie Robinson: You literally walk the product across the street into your warehouse, you deliver it by bike to your customers.
- 46:21Wylie Robinson: There's like a million ways you can optimize like that.
- 46:23Wylie Robinson: But eventually you get to a fully optimized supply chain.
- 46:27Wylie Robinson: And then at that point, where do you go?
- 46:28Wylie Robinson: So the pressure to continue to reduce emissions as a total company.
- 46:34Wylie Robinson: There's a ceiling on that, and so what you need to do is you need to, you need to incent people through reducing the amount of carbon per unit produced, but again, eventually that hits a ceiling and then you just need to continue doing business as you would and, ideally, after that you're actually just offsetting all of your emissions per unit cost.
- 46:58Benn Marine: That makes a ton of sense.
- 46:59Benn Marine: So you're actually using offsetting as the incentive to reduce.
- 47:02Benn Marine: Yes, yeah, it's a financial incentive that makes a ton of sense.
- 47:06Wylie Robinson: Yeah, yeah, which is going to go way further than anything.
- 47:09Wylie Robinson: A financial incentive for a small business is the most powerful incentive.
- 47:14Benn Marine: Yeah, no for sure.
- 47:15Benn Marine: I'm so curious how has your like, when you look back on starting Rumpel and how much Rumpel has grown and been successful up to today, how has that kind of shaped your personal outlook on business, on the environment and kind of how you can use business as a force for good or all of that?
- 47:35Wylie Robinson: Yeah, I mean I guess just like taking a step out of the outdoor industry and this sustainability discussion and everything.
- 47:44Wylie Robinson: I wish more people tried starting businesses.
- 47:46Wylie Robinson: It's obviously been a huge amount of work and there have been moments of stress and anxiety around it and everything, but I really value being able to kind of control my destiny a little bit personally as a business owner, and so there's really never been a better time to start businesses.
- 48:08Wylie Robinson: There's all sorts of ways to get funding to start your business, whether it's crowd funding like we did, or just bootstrapping it and starting it really small and opening up a Etsy shop or a Shopify shop.
- 48:20Wylie Robinson: It's very, very cheap to do this, and I think that if more people just allocated a year or six months of their life to trying this, it would be a really interesting thing to see how big the startup ecosystem could get.
- 48:35Wylie Robinson: I think that it obviously takes a big leap and a lot of courage to do that, but I would just encourage anybody thinking about it to just try.
- 48:45Wylie Robinson: You'll learn so much.
- 48:46Wylie Robinson: So that's kind of like a high level thought that I have about how growing rumple has affected my outlook on this.
- 48:54Wylie Robinson: And then, with regard specifically to sustainability and conducting business responsibly, I go back to the comment I made before, which is like and this is just isolated to soft goods because, again, I don't know a whole lot about hard goods or electronics or other consumer products you can build really nice products with really nice materials that are 100% sustainable, recycled, whatever the criteria is that you set.
- 49:19Wylie Robinson: There's just an abundance of materials out there to build your product out of.
- 49:23Wylie Robinson: There's all sorts of natural-based fibers that are coming out, there's mushroom stuff, there's algae.
- 49:30Wylie Robinson: There's all sorts of amazing material science happening right now that you can leverage in the creation of your new product, and so I would just encourage people doing it to look at those areas first, it's going to give you a really interesting story that's going to differentiate you, and it's available.
- 49:47Wylie Robinson: It's out there.
- 49:47Wylie Robinson: There's hundreds of suppliers and sources for these materials, and you just need to go to one of these material fairs and you find 10, 20 of them that you might want to talk to or have prototypes developed by, and it's very easy to get it going with that as a criteria for your material source.
- 50:06Benn Marine: Speaking.
- 50:07Benn Marine: I'm just so curious, since you touched on materials and those material fairs for lack of a better term, is there material that you've seen that you're like okay, that's really cool, or something that's really blown your mind?
- 50:20Benn Marine: I mean, there's tons.
- 50:23Wylie Robinson: So let's just go on the mushroom and algae comment and I don't know a lot about this, so I'm going to probably watch some of this.
- 50:30Wylie Robinson: But I've seen videos of, rather than using Styrofoam to insulate things that are shipped, they actually grow like a mushroom protective layer around the product inside the shipping box and it grows.
- 50:47Wylie Robinson: Like you know, it's organic material and it grows in there, so you're not stuck with a bunch of Styrofoam after you open your product and you need to dispose of the Styrofoam.
- 50:56Wylie Robinson: You can just throw it in the backyard and it decomposes.
- 50:59Wylie Robinson: But there's all sorts of stuff like that.
- 51:02Wylie Robinson: I mean there's spider silk fibers that are used in really really strong, really really amazing fabrics.
- 51:11Wylie Robinson: There's fully upcycled plastic that's used to make insulations.
- 51:15Wylie Robinson: There's like algae-based packaging solutions.
- 51:20Wylie Robinson: There's just so much out there that's super inspiring.
- 51:24Wylie Robinson: I have no idea how a lot of these suppliers do it, but it's clearly been demanded by the consumer market and so they're focusing a lot of energy on developing these materials.
- 51:34Benn Marine: That's so cool.
- 51:35Benn Marine: That's really really cool.
- 51:36Benn Marine: I'm curious any final thoughts or words of wisdom you want to leave folks with.
- 51:41Wylie Robinson: I mean, we touched on this a little bit, but and this is self-serving, I will admit, but you know we're in a holiday season right now.
- 51:49Wylie Robinson: People are buying a lot of things.
- 51:51Wylie Robinson: I would say, if you care about fostering a sustainably-minded business ecosystem, brand ecosystem that makes products you love out of sustainable materials and conducts business the right way as a B Corp or otherwise, definitely try to prioritize supporting those businesses with your dollars.
- 52:11Wylie Robinson: To the point we made before about it fueling the whole economy.
- 52:15Wylie Robinson: Your dollars are an expression of demand through the brand to their people producing their products.
- 52:23Wylie Robinson: If the people producing the products are getting more inquiry and more demand for those sustainable products, that they will put more energy into supplying those products.
- 52:31Wylie Robinson: That will then bring the cost down because it creates competition and more brands are going to be able to offer sustainable solutions to their products at a better price for the consumer.
- 52:40Wylie Robinson: So this certainly serves Rumpel.
- 52:43Wylie Robinson: It serves a lot of other brands that conduct business this way, but you do have an impact as a consumer to foster this type of business and this behavior.
- 52:51Wylie Robinson: And now is a good time we're in holiday and people are buying stuff, and so I would encourage people to buy from brands that show that they're conducting business this way.
- 53:02Benn Marine: Amazing Love that, oh my goodness.
- 53:03Benn Marine: Thank you so much.
- 53:04Benn Marine: Anything else you wanted to add, or anything that we didn't touch on that you hope we would, or?
- 53:07Wylie Robinson: No, I think that's it.
- 53:08Wylie Robinson: You know the big thing.
- 53:11Wylie Robinson: I guess the big takeaway other than what I just said about using your dollars to show interest and demand is definitely encourage people to try starting their own businesses.
- 53:19Wylie Robinson: It takes courage, but it's actually not that hard to do, at least to test something.
- 53:25Wylie Robinson: If it doesn't work out, you can just pack it up and go back to what you were doing six months before.
- 53:30Wylie Robinson: So definitely take the leap and if you're going to do it, I'm happy to talk to you about what we did to try to build some sustainability goals into the business from day one, and I think the world would be better if there was more small businesses doing cool stuff.
- 53:54Benn Marine: Thanks so much for tuning into this episode.
- 53:56Benn Marine: As always, we've got quick links to some of the other brands that Wiley mentioned and, of course, directly to Rumble and any other resources that we mentioned in this episode, right in the show notes in your podcast player.
- 54:09Benn Marine: Also, if you're enjoying this episode, please take a moment to rate us on Apple podcasts.
- 54:16Benn Marine: Your support helps us grow and continue to bring you conversations that matter.
- 54:21Benn Marine: We appreciate you.
- 54:23Benn Marine: Until next time, be responsibly different.
- 54:26Benn Marine: This content is made possible by Dear Go Collective, a media consultancy on a mission to turn consumers into activists, one purchase at a time.
- 54:50Benn Marine: To learn more about Dear Go Collective, visit the link in your show notes.
- 54:54Benn Marine: This episode was produced by Brittany Angelo and yours truly, ben Marine Music was licensed from B Corp Certified Marmoset Music.
- 55:03Benn Marine: To access more resources, visit responsiblydifferentcom.