Latest / The Leverage Podcast with Kevin Johnson
The Relationships Inside Your Practice Are Either Making You Money or Costing You a Fortune. Which Is It?
Relationships are often described as one of the most valuable assets inside a business. But when loyalty begins replacing accountability, those same relationships can quietly become one of the most expensive liabilities inside a practice.
In this episode, Kevin Johnson explains how long-standing team relationships can affect treatment acceptance, collections, scheduling, production, and profitability. He breaks down why avoiding difficult performance conversations can cost a practice hundreds of thousands of dollars every year, and why the right response does not begin with termination.
Kevin…
The skinny
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