Latest / The Relentless Pursuit of Winning Podcast / From Injustice to Inclusion: Why Community-Based Care Matters for People with Disabilities | Robert Stack
Transcript
- 0:00Moral outrage, that people with disabilities can be put in such a horrific place.
- 0:04It did not happen a long time ago.
- 0:06It's happening right now as we speak.
- 0:10I believe in invisible programs.
- 0:11I don't want you to drive by saying,
- 0:13that's where they live.
- 0:15There's a relationship between the severity of your disability and your level
- 0:15Yeah.
- 0:19of loneliness.
- 0:20Our life is better because of other people.
- 0:23When we can get people with disabilities to work with other people and talk
- 0:27to other people that really increases their quality of life.
- 0:31Silent no longer. That they need to start speaking up for people with disabilities.
- 0:37They should have the same rights as everybody else.
- 0:40They should be afforded the same opportunities as everybody else
- 0:58Hey folks, welcome to another episode of the Relentless Pursuit of Winning podcast.
- 1:01My name is Rick Meekins. I'm gonna be your host today,
- 1:03and in our studio we have Robert Stack.
- 1:05How are you today, sir?
- 1:07Great, wonderful to be here. Thank you for inviting me.
- 1:10It's good to see you. It's good to see you.
- 1:11Folks,
- 1:12if you haven't done it already,
- 1:13we would love it if you'd like,
- 1:14subscribe, hit the bell so that you can get updates every time we drop
- 1:18a new episode. Without further ado,
- 1:20let's get to it. So Robert, give us a little background,
- 1:23who you are, what you do, and why you do what you do.
- 1:26Well, thank you for asking. My name is Robert Stack.
- 1:29I am the CEO and president of Community Options.
- 1:33And I founded the organization about 35 years ago.
- 1:37My organization's mission is to develop housing and employment
- 1:41for people with significant disabilities.
- 1:43I started this in my living room a long,
- 1:47long time ago, in in a small row home in Bordentown,
- 1:50New Jersey.
- 1:52And by myself and then I got friends to become members of my board
- 1:56and eventually s and then I went to the state of New Jersey,
- 2:00Trenton, and with a $354 check,
- 2:04I incorporated community options and fast forward to today,
- 2:08we have we support about 6,000 families throughout the country.
- 2:13we're in 12 states, we're in over 60 cities.
- 2:18And we have about 7500 to eight thousand employees.
- 2:24Amazing, amazing, amazing. What what was it what was it that drove you to do that?
- 2:28I mean, I I know Borden I I'm from New Jersey.
- 2:31I know I know the Bordentown area.
- 2:33what what was it what was that thing that said,
- 2:35Hey, you know, I need to make a difference here?
- 2:37Well, you know, one of my since I was younger,
- 2:40I worked and and helped out services for people with disabilities.
- 2:44And I noticed how they were marginalized,
- 2:46they were p they were segregated.
- 2:48They were put in large institutions throughout the country.
- 2:52And in Bordentown specifically,
- 2:54now that you mention it, the Bordentown had this academy that
- 2:57was originally built for segregating black youth.
- 3:00And they kept they they they they kept
- 3:03people there. They were they were it was a very not a very good pleasant place
- 3:07to be. And it was a series of buildings and they eventually moved out
- 3:13and they had this giant facility and they opened up the Johnstone Training
- 3:17and Research Center in Bordentown.
- 3:20And that's where I first really started getting involved in in an institution
- 3:25of of that nature in New Jersey.
- 3:26I had been involved in New York but this was the first time in New Jersey.
- 3:29And there it was crazy.
- 3:32They had they did experiments on people all the time.
- 3:36It was training and research. So they had a special place called the Yepsen Unit,
- 3:42which was a prison where they kept people with disabilities who were bad,
- 3:48and as they would phrase it. And they would keep them in these these cells,
- 3:53and it was horrific. And as soon as I saw it,
- 3:56I was very young at the time. I was in I was not even 30,
- 4:00and I said,
- 4:01actually I was in my twenties and I said,
- 4:03This place has to be closed. It's horrible.
- 4:05And then they had the Hayes unit,
- 4:07which was for people that were blind and deaf.
- 4:10And that was also bad. But the worst,
- 4:12Goodness.
- 4:13the most disgusting thing they would do is they would give people
- 4:16who live there milkshakes, and the milkshakes were laced with fetus hepatitis,
- 4:22and then they would give them hepatitis and they would try different experiments.
- 4:27to see what they could do to if to s to try to cure hepatitis.
- 4:32And yeah, it was it was they were called them fecal shakes.
- 4:32my goodness.
- 4:36And the people didn't know it at all.
- 4:38And it was run by a absolutely horrific man who isn't there anymore.
- 4:42He passed away a long time ago.
- 4:44And it was it was it was just not not a good facility.
- 4:47And I was so glad to help close that institution.
- 4:51And get the folks that lived in there into into a community based programs.
- 4:55Wow, wow, wow. That's that's that's that's horrific.
- 4:58That's that's terrible. I've I'm I'm I'm glad that you did that.
- 5:03I'm glad that you were able to make a difference.
- 5:05You know, what what does it take though?
- 5:07I mean, to to have a vision to me,
- 5:10that sounds like you had a very big vision to make a very big difference.
- 5:13I mean, what what does it take you know,
- 5:15not only to kind of craft that vision,
- 5:17but also to pursue it with the assumption that,
- 5:20hey, you can get this done.
- 5:22I think right now, even to this day,
- 5:25I am struck with the same situation I was a long time ago.
- 5:28Moral outrage. Moral outrage,
- 5:31I I just became outrageously morally it was so objectionable that people with
- 5:37disabilities can be put in such a horrific place.
- 5:39You know, and you said New Jersey,
- 5:41so as long as we're in New Jersey,
- 5:42let's let's stay with New Jersey.
- 5:43I there's still there's still institutions.
- 5:46There's an institution in southern New Jersey called
- 5:48the Vineland Developmental Center.
- 5:50in Vineland, New Jersey, Southern New Jersey.
- 5:51Okay.
- 5:52It used to be called the Vineland State School for Feble-minded women
- 5:57of childbearing age. Now, seriously,
- 5:59I'm agreeing.
- 6:01and and the Vineland Developmental Center has now an East Campus and a West Campus.
- 6:06So let's stop for one second. It was all women,
- 6:08right? But the thing that's interesting is East Campus,
- 6:09Mm-hmm.
- 6:12West Campus, in the 80s, 70s,
- 6:15and 60s, it was called the main campus
- 6:19And the colony.
- 6:20Yes. Because they not only segregated you by sex,
- 6:24they segregated you by race. And I went there and I met like this superintendent
- 6:30of the institution, the head of it.
- 6:31And I write about it in my book.
- 6:33And I t he reminded me of I don't know if your audience is as old as I am,
- 6:38of W. C. Fields, you know. He had that look of the bulbous nose and
- 6:42he drank too much alcohol. And I said to him,
- 6:44They you're gonna have to get this institution closed.
- 6:47And he said,
- 6:48But the people are happy. They're happy,
- 6:51happy, happy. They they they cut the lawn,
- 6:54they take care of things, all the girls do everything we need them to do.
- 6:59And I said, Yeah, but they don't get paid.
- 7:01And and he had his own giant house on the grounds of this institution.
- 7:05Mm-hmm.
- 7:07Kind of sounds a little like a plantation,
- 7:10doesn't it? And it still exists now.
- 7:10Mm-hmm, it does.
- 7:13And the governor of New Jersey now.
- 7:16And the governors all along have always said,
- 7:19this is okay. And they let this this entire facility operate just like that
- 7:24for women. And if you go farther south,
- 7:27near Cape May, New Jersey, there's the there's the the Woodbine School.
- 7:33It was called the Woodbine Developmental Center,
- 7:35but it used to be called the Woodbine Colony for Boys.
- 7:38Yeah, so I mean, just the the the nomenclature of the words should just sum up.
- 7:38wow.
- 7:44the whole thing. I I just find it fascinating that we're s this
- 7:48is two thousand twenty six and I'm still talking about this.
- 7:51And when I talk to people about this who are younger or or or or they go like,
- 7:56well that happened a long time ago.
- 7:57It did not happen a long time ago.
- 8:00It's happening right now as we speak.
- 8:03That's ridiculous. That's absolutely that's that's horrifying.
- 8:06That's mortifying. I'm from South Jersey.
- 8:08You know, I was b I was born and raised,
- 8:09you know. I kind of heard of these things,
- 8:11but it was like there's no, you know,
- 8:13there was there was no real connection to,
- 8:15you know, exactly what it was.
- 8:16I mean, everything I guess goes around in kind of rumors,
- 8:19you know. ~ My gosh,
- 8:20Yeah. Yeah. Yeah. Yeah. Yeah.
- 8:22my gosh. Wow, so so so moral outrage drove all of this.
- 8:27So you decided there was a problem.
- 8:29And I w I wanna look at this. I wanna kinda walk through like
- 8:32an entrepreneurial journey, you know,
- 8:34with building this thing. And then I don't want to get into a little
- 8:36bit more about your book. Is that is that okay with you?
- 8:39Sure.
- 8:40Fantastic. So you you had this moral outrage.
- 8:43You said, okay, I wanna do something.
- 8:45What what would what were your steps?
- 8:47How did you, you know, mobilize is really what it comes down to.
- 8:51Well, I I knew I had to figure out a way to get people out of these institutions.
- 8:55and and I s I I went to I I went to the Johnstone place
- 8:56Mm-hmm.
- 9:01in in New Jersey, and at the time the governor was Governor Florio.
- 9:05Governor Florio was having a problem.
- 9:07His problem was he couldn't make ends meet with his budget.
- 9:10He he he was a funny governor,
- 9:13he's passed away.
- 9:14He I always laughed because he hated insurance companies.
- 9:17He made the joke. He'd say, They call themselves the good hands people.
- 9:20The question is, what part of your anatomy do they have in their hands?
- 9:23But it but in any event, I c I c went to his office and said,
- 9:27You could save twenty million dollars,
- 9:29which was a lot of money in New Jersey,
- 9:31if you closed this institution.
- 9:33So they said, How would we do it?
- 9:35So we wrote a plan on how to do it and I started taking people out.
- 9:38So it was all it was all financially driven.
- 9:40It wasn't it wasn't because
- 9:42They didn't like the fact that the people were being experimented on,
- 9:46because the people were being abused,
- 9:47because women in the violent developmental center became pregnant,
- 9:51but there were no male people with disabilities that that were there.
- 9:55It was because they said, well,
- 9:57you know, it's better if we can save money.
- 9:59That's why. So I took the people out who a lot of people said would never make
- 10:04it in the community. And I found them jobs.
- 10:04Mm-hmm. Mm-hmm.
- 10:07I found them places to live. I I developed housing.
- 10:11And I I didn't have any money at all,
- 10:13at all. And I used every kind of you want to talk about entrepreneurial.
- 10:17I had very complex funding methodologies.
- 10:20It wasn't, you know, I'm not a I'm not a trustafarian,
- 10:22you know. My parents, but my dad was a milkman,
- 10:25and I certainly didn't have any money from a bank.
- 10:25Mm-hmm.
- 10:27I didn't have any money at all.
- 10:28I my my primary funders were Visa,
- 10:32MasterCard, Diners, American Express,
- 10:36Sears, whatever I could get a hold of as a credit card.
- 10:39And then I'm and then I put took a second mortgage out on my little
- 10:42row house so that I could make payroll and said if I could take these people out,
- 10:47I could do it. Well, the state said they would they I got a contract with them,
- 10:51but the state said okay, but I had to fund it for a while because I needed
- 10:55Mm-hmm. Mm-hmm.
- 10:56to do that. And that was very complicated.
- 10:58I mean, I went to every normal insurance company you could think of for health,
- 11:02like Blue Cross, Blue Shield, Aetna,
- 11:04all of them. They're all like,
- 11:05you don't have even have a track record.
- 11:07We're not going to give you any insurance.
- 11:09My first insurance company was called Benny Med.
- 11:12I used to pray every night that none of my staff got sick because I didn't know what
- 11:16they'd be covered or what would happen because it was such a bad,
- 11:19bad but I had no no track record,
- 11:21no experience, and I had no nothing else to to to hold on to.
- 11:26Did you have experience run it running a business?
- 11:29no, not really. No. I I had I had never run anything,
- 11:32short of, you know, delivering newspapers or working,
- 11:35but I worked for places, but I never really ran anything.
- 11:38Everything I learned it was from,
- 11:40you know, reading and that was that.
- 11:43So so you decided that you have this vision,
- 11:46you go out and hire people, you're gonna give put them on payroll,
- 11:50you're gonna give them insurance,
- 11:51et cetera, et cetera. But it's that's a mighty b that's a mighty big risk.
- 11:55I mean, where did you get the guidance for this from?
- 11:58Well, it w w no one. I mean, you know,
- 12:01I just kind of figured it out how to do it.
- 12:02Well, before this, I have to say,
- 12:04years ago, the I worked for United Cerebral Palsy,
- 12:07which was a nonprofit, and I kinda learned how it worked from them.
- 12:09Okay.
- 12:11And I learned what was bad and what was good in the sense that they were a large,
- 12:16large, well-known nonprofit, but they were individually operated,
- 12:18Mm-hmm.
- 12:20so they spent a lot of money needlessly on accounting and on a lot of other things.
- 12:25I knew that if I could do it s if I could do it where it was a single entity,
- 12:29I could save money on that sort of thing and and I would do that.
- 12:33And I was the youngest I was I got my first job as in a high level executive
- 12:37director when I was in my twenties as the executive director
- 12:40of United Cerebral Palsy of New Jersey,
- 12:42which by the way was fifty thousand dollar budget,
- 12:45hundred thousand dollar deficit,
- 12:47and the board hadn't met in three years.
- 12:48So I kinda like learned from from from fire by baptism,
- 12:53you know, what what
- 12:53Yes.
- 12:54going
- 12:55on there. But I learned what they did right and what they did wrong and
- 12:58I took the best practices and I turned it into community options.
- 13:02Nice, nice. And did you start this organization as a not for profit or
- 13:05was it how did how did that come how did you make a decision about that?
- 13:10Well, you know, w I sat in my literally my little row home and I said,
- 13:13F profit, nonprofit, profit, nonprofit.
- 13:15And I thought, well, you know,
- 13:17why do why would I set it up as a for profit?
- 13:19Because I I I wasn't doing it for the money.
- 13:21And I never thought that I would actually even do anything with it.
- 13:24And then I thought, well, if I got nonprofit,
- 13:26I'd be able to to come to people like you and people in your audience and say,
- 13:30Can you contribute to helping advance this who weren't,
- 13:34you know, trying to get money back?
- 13:35And I also felt that, you know.
- 13:36Yeah.
- 13:37I could I could I could probably apply for grants from different foundations
- 13:42and and and and hopefully do it that way.
- 13:45So I called, you know, so I so I literally called,
- 13:47you know, six of my friends who I went to college with,
- 13:51grow grow grew up with and said,
- 13:53you know, I'm gonna start this company,
- 13:54Community Options. Can I put you on the board?
- 13:56And they said, sure. And they didn't give me any money,
- 13:58but they at least lent me their their name and it helped with
- 14:02the fiduciary responsibilities associated with the organization.
- 14:05Mm mm. When you when you set up your board,
- 14:08I'm I'm I'm gonna say we 'cause I've worked with not for profits before.
- 14:12So so we typically recruit friends and family.
- 14:14Did you have expectations for them when you started the board or was
- 14:18it just you know just for paperwork say?
- 14:20No, well I had a b they they had a variety of backgrounds and so I tried
- 14:25to to hone in on those backgrounds and I really tried to give them,
- 14:29you know, tasks that I wanted them to do.
- 14:31Now whether they my my one of my chairs was wa was a vice president of Hershey,
- 14:36and he was my roommate in college.
- 14:38And I kept on trying to get him to get money from the Hershey Foundation
- 14:42and he tried, but he never did.
- 14:43Yeah.
- 14:44another
- 14:44guy was head chef at a restaurant called Elaine's,
- 14:46which was, you know, f a famous Manhattan bistro and he he had
- 14:50his own restaurant and I I asked him to help me with that and he would
- 14:54he would try to get, you know,
- 14:55you know, people who were celebrities involved,
- 14:58but it never really happened. So you know,
- 15:01there were people that I tried to get involved in and th they were
- 15:03all wonderful people and they all supported me ~ mentally and they all kind
- 15:07Mm-hmm.
- 15:08of like acted like a psychologist to me,
- 15:10if you will. But
- 15:12They weren't able to financially help me at all because none of them really
- 15:14had any significant levels of of money.
- 15:18Yeah, yeah, yeah. How d how did it feel,
- 15:20you know, being executive director essentially and having to wear like multiple hats
- 15:25until this vision until you you know,
- 15:27you start getting checked from the state,
- 15:28I I guess, right?
- 15:30Yeah, it was it was extremely difficult.
- 15:32And and even w even when the w when we started getting paid,
- 15:35what the state did was we said,
- 15:37look, if you look at an institution,
- 15:39like even let's take today, real time.
- 15:41Today you could walk into El Paso,
- 15:43Texas, and there's an institution there.
- 15:46It costs four hundred thousand dollars a year to live in that institution.
- 15:50Think about that. Four hundred you could put them on the Queen Mary
- 15:51Wow. Wow.
- 15:54for for every day for the whole year,
- 15:57and they would have a bet they would get it would be cheaper.
- 16:00And they would be able to be on the Queen Mary.
- 16:01But they're being they're being they're start they're costing the state
- 16:04of Texas between three and four hundred thousand dollars a year per person.
- 16:07And I'm showing that I could place those people for sixty thousand dollars with
- 16:08Person. Wow.
- 16:12a set with staff that would work with them,
- 16:13with a small house, and they would live like you and I do.
- 16:17So they would live in a small house,
- 16:18they would be staffed, they would learn how to do basic things like cook,
- 16:19Mm-hmm.
- 16:23like you and me, they would learn how to to to you know clean the house.
- 16:24Yeah.
- 16:27They would get have a regular job or some sort of a thing that they could
- 16:31do that would be in the community.
- 16:32So they would have this and it would be great.
- 16:32Yeah.
- 16:33And it would be way, way, way less money.
- 16:35So so when I was doing that in the state of New Jersey,
- 16:38when I started, they said, okay,
- 16:40this is a great idea. I was at the point where I had what was called,
- 16:43and I know no one, you're not the audience would have heard of this,
- 16:45maybe, it was called the one-write system It was a checkbook where,
- 16:49you know, you wrote the the the name,
- 16:52Rick Smith and then
- 16:54You took out the FICA and the Sue,
- 16:56you had to do the calculations,
- 16:57and then you wrote out the payroll check and you ripped it off and you gave
- 17:00it to your employees. And you know,
- 17:02that was that was how I had to start everything in the beginning.
- 17:04Yeah.
- 17:05So yeah, I was my own bookkeeper.
- 17:07I was my own CEO. I was my own HR human resource manager.
- 17:11I was doing all my own quality assurance and I was working at night
- 17:14and during a day. And I and you know,
- 17:17I was on call and I can remember the two o'clock in the morning sleeping,
- 17:21and all of a sudden my phone ringing and me running to the phone.
- 17:24And the person that opened up the w we opened up our three first three group homes
- 17:28and the guy said, We have a problem and I said,
- 17:31Okay, what is it? And he said,
- 17:33We can't find the plunger.
- 17:35Could have been much,
- 17:39much worse. ~
- 17:39Yeah.
- 17:41But yeah, that was the kind of stuff you had to start off with.
- 17:44So I had no infrastructure, no one to help.
- 17:48And so that's what we did. But it worked out well,
- 17:50obviously.
- 17:52So so you you started Group Home,
- 17:54you know, which in my mind is is gonna be more expensive than,
- 17:57you know, some other places. How d how did you get funding for that?
- 18:00Well, again, what I did was I went to w my all my houses,
- 18:04I have s right now seven hundred and fifty homes.
- 18:07And all the homes are no more than four bedroom homes.
- 18:11They're there's small houses. and usually and like in depending on what state you're
- 18:15in, Pennsylvania, there's usually no more than two or three people that live
- 18:18in a home. If you saw any of my houses throughout the country,
- 18:22you wouldn't know that they were houses for people with disabilities because
- 18:26I believe in invisible programs.
- 18:28I don't want you to drive by saying,
- 18:30that's where they live. I would rather us be invisible.
- 18:33Our vans or our or vehicles, they don't have any logos.
- 18:36We don't want to stand out at all.
- 18:38We want to just be like a regular house.
- 18:40But what I do is I I went originally to bank and said,
- 18:43look, I'm gonna buy this house.
- 18:45How are you gonna do it? And I said,
- 18:46I can amortize the mortgage and the operating contract that I get from the state.
- 18:50I'd show them the contract with the state of New Jersey,
- 18:53and I would show them that I was getting,
- 18:53Yes.
- 18:54for example,
- 18:56In those days, the forty thousand dollars a person.
- 18:58So I was showing $160,000 a year,
- 19:00which would cover the staff, it would cover the food,
- 19:03it would cover the insurance, and a small portion of it would cover
- 19:06the mortgage and the and and the problem I had in the beginning was down payments.
- 19:11So I had no money even for a down because you need a 20% down.
- 19:15So I would really spend I spent a lot of time initially looking for homes that
- 19:20I thought were way, way, way underpriced.
- 19:23And then I would try to hammer them more.
- 19:23Yeah.
- 19:25And then in those days you could go to a bank and the bank would give
- 19:28you an app would do an appraisal.
- 19:29And if the appraisal was much higher than the actual agreed upon price,
- 19:29Mm-hmm.
- 19:33they would build in that in and so you could essentially finance
- 19:37a house with nothing down. And so for the first several houses,
- 19:40I was buying with nothing down.
- 19:42Wow, wow, wow. Back in those days,
- 19:44what what were some what were some really important operating lessons that that
- 19:48you learned?
- 19:49that well there there was there was a lot of them.
- 19:51But I I would say that one of the things was,
- 19:54you know, you have to really you have to always make sure that you're really
- 19:58in the the the the the the fundamental granular level with everything.
- 20:03You can't just take anybody's word,
- 20:05you know, the the old saying, trust but verify.
- 20:08You can't and you can't take anybody at face value.
- 20:11I mean, people are fundamentally good.
- 20:13That I believe. People are not bad people,
- 20:16but people don't know better in certain
- 20:18Regards. Example, the first few houses I opened,
- 20:18Mm-hmm.
- 20:21one house had an out just an exorbitant budget for the food.
- 20:26And I was really pulling my hair out.
- 20:29And the guy there was nice. And I said,
- 20:31What are you doing? Give me some of the ideas of what you're preparing for meals.
- 20:34And he's like, Beef stroganoff.
- 20:36And he's giving me these normal kinds of menus.
- 20:38And I'm thinking, that's great.
- 20:39Yeah.
- 20:39I don't understand, but why is it so expensive?
- 20:42So I finally said, Well, why don't I come over for dinner so I could meet everybody
- 20:46and hang out?
- 20:47And then I realized the guy was a really nice guy.
- 20:49He really cared about the people we supported.
- 20:51His sister, who passed away, had autism,
- 20:54and he was a really nice guy, but he didn't know anything about cooking at all.
- 20:58So he bought nothing but frozen dinners.
- 21:01No, do you know how expensive frozen dinners can be if you're buying?
- 21:05Yeah.
- 21:06So that was just sub like, whoa,
- 21:08dude, you you gotta buy like a whole chicken and you can,
- 21:10you know, and I I had to get down to that level.
- 21:10Yeah.
- 21:13so those are those are fundamental things that you can't take anything for granted.
- 21:16And that you know, and I think that I think that again,
- 21:20people pe if you give people a chance,
- 21:23they they can amaze you. And you know,
- 21:25to have an open mind with some of their ideas.
- 21:28I'll never one of the first people with disabilities I took out of institution,
- 21:32he was in a wheelchair. And I said,
- 21:35What do want to be? And he said,
- 21:37when I wanna be an astronaut. Now,
- 21:40you know, you might think that that's
- 21:41kind of reductive. But the truth of the matter is,
- 21:44he it pointed out to me that in space he wouldn't need a wheelchair.
- 21:49Yeah, yeah. That's smart.
- 21:52So there's yeah, there's a
- 21:53lot of interesting yeah, things you learn as as and never did you know,
- 21:57th there's a reason behind a lot of their the the comments that they make.
- 22:01Yeah, I can imagine. I can imagine.
- 22:02I can imagine. One one of the things that you didn't talk about,
- 22:05so we've got you know multiple,
- 22:07multiple homes, you know, and again,
- 22:09we'll stick in New Jersey for the moment.
- 22:10you have multiple homes all over New Jersey,
- 22:12and you have a model that basically has to be replicated.
- 22:15You know, you get the house, you staff the house,
- 22:17you bring the people in. I didn't I didn't hear you talk about
- 22:21you know really managing that and you know just making sure that each home
- 22:26was run in a way that maintained the standards that you set.
- 22:30How did you how did you work with that?
- 22:32Well, I you know, I wrote I wrote the whole I wrote everything.
- 22:36I wrote f everything from the articles of incorporation to,
- 22:39you know, the bylaws of the organization,
- 22:41but I also wrote like manuals on how to operate a small house.
- 22:44Way that I set up the paradigm was I have,
- 22:48you know, staff that are hired.
- 22:49Those there's there there might be,
- 22:51for example, there might be f three people or four people living in a house.
- 22:54That means that from seven to three,
- 22:56there's like one person on staff,
- 22:58three to eleven, there's another person,
- 23:00eleven to seven. There's if somebody awake.
- 23:02overnight to make sure that if there's a fire or there's a problem,
- 23:05they can get them out to safety.
- 23:07Those people, those people would report to a so so two or three of those houses
- 23:11or four of those houses would report to a person who was called a program manager.
- 23:15And that program managers would who at what let's say at four houses would
- 23:19eventually report to a director of residential programs.
- 23:22And that director of residential programs would report to an executive director
- 23:26who was indigenous to the area.
- 23:28So if you take New Jersey, there's 21 counties
- 23:31And of the 21 counties, we're probably in about 18 of them.
- 23:34So we have an executive director who's from Mercer County,
- 23:37who lives in West Windsor, NJ,
- 23:40and she does a phenomenal job.
- 23:41And she and we have someone in Middlesex County and Burlington County,
- 23:45and I can go on and on like that.
- 23:47So each one, and then all of those folks would report to like a regional,
- 23:51to a, to a, to a state director for for New Jersey.
- 23:54And that state director would manage all that.
- 23:57And then I have a whole side, which is the f the f now it's I have
- 24:00an entire financial operation with,
- 24:02you know, literally eighty staff who do nothing but payroll and I and
- 24:06and do nothing but finance and billing and and and that sort of thing.
- 24:09And then I have an a a human resource department,
- 24:11which you know has about twenty people who make sure everyone's hired properly,
- 24:15trained properly, the background checks are made,
- 24:17all of those sorts of things are done as well.
- 24:21Yeah, yeah. That's that's I mean,
- 24:22that's growth. I mean that's how you grow an organization.
- 24:24what what was something that was like difficult?
- 24:27You know, something that was unexpected,
- 24:29something that went really wrong.
- 24:30And how did you come back from it?
- 24:32I think the most unbelievable issue,
- 24:36the one of the and it was still I'm still recovering from this one,
- 24:39is about three years ago, we had hired this really wonderful woman,
- 24:44and she was she she had come from a from a rough family.
- 24:49She she dropped out of a of a black college.
- 24:51She was just a terrific woman,
- 24:53and she was a staff person, and she worked with these two people with disabilities,
- 24:53Yeah.
- 24:57and they were lovely and what and
- 24:59They were both severely involved.
- 25:01And she was gonna take them to one of our programs in in Hillsborough.
- 25:06And this is about three years ago.
- 25:07And so she was in one of the vehicles that we had,
- 25:11and she was gonna pull out of the road onto Route One,
- 25:14which and it was a green light.
- 25:16We have video to prove it, and she pulled out in this massive truck going,
- 25:21you know, eighty miles an hour with a big wall that was gonna be used
- 25:24for some sort of a
- 25:25warehouse projectile, like hit them,
- 25:29totally incinerated and killed all three of the people.
- 25:31yeah. And so we had to deal with that with our families.
- 25:35I went to three funerals, and that was just horrific.
- 25:39And, you know, the the the the truck driver is,
- 25:42you know, being you know in still being on trial or whatever
- 25:46and the trucking company and all this other stuff.
- 25:49And so we're just you know, to deal with that,
- 25:51it was just a tragedy that I couldn't I couldn't do anything to avoid.
- 25:56And it was just horrific. And you know,
- 25:59I always said, you know, everyone talks about these new self-driving cars,
- 26:03these Teslas. If I would have had a self driving car like a Tesla for them,
- 26:08it would have automatically stopped when it saw the truck coming.
- 26:11And I wish I would have had and you know,
- 26:13you you know, you always wish for things that could have happened.
- 26:16But I didn't. And so the three people were pass and I had to tell a father that
- 26:16Yeah.
- 26:21his daughter was incinerated. It was probably one of the most difficult things
- 26:25of my life. And as I said, I haven't you you never recover from something like that.
- 26:30I I make a point of knowing the people we support.
- 26:34I make a point of knowing the staff,
- 26:36and it was it was very difficult.
- 26:38Wow, wow, wow. I'm so sorry you had to experience that.
- 26:41That's wow. That's that's that's life changing.
- 26:44That's that's life changing. Wow.
- 26:45It is.
- 26:46you moved to so you were in New Jersey,
- 26:49you're pretty much established there.
- 26:51What's what state did you go to first from there?
- 26:54Well, we we opened up in we opened up in Pennsylvania and we s we were
- 26:57all because it was close. We all went all the way to Pittsburgh.
- 27:00We opened up all over. There's sixty seven counties in Pennsylvania and we're
- 27:05in a lot of those and and again,
- 27:07we developed relationships. We've now we have
- 27:11Penns Pennsylvania is the b the biggest state we operate in in the whole country.
- 27:14And they're very open-minded. They're very good.
- 27:17They only have two institutions left.
- 27:19The governor, his name is Governor Shapiro.
- 27:21He's a good governor. He cares about what happens.
- 27:24his wife has come to see some of our programs,
- 27:27and she's a really, really nice lady.
- 27:29And they've been giving us a lot of funding.
- 27:31And then we were in Maryland, that's been good.
- 27:33South Carolina. We're actually one of the latest places we opened
- 27:36up was Myrtle Beach.
- 27:37And we're all the way to the west in Utah and Salt Lake City and Ogden,
- 27:42we're in Albuquerque, and we're in Santa Fe and and Las Cruces and
- 27:46all through Texas and all and Tennessee and you know and I Iowa.
- 27:51Iowa was an interesting state.
- 27:52Can I can I tell you about that for a second?
- 27:54So Iowa w we just opened up there recently,
- 27:54Yeah, absolutely.
- 27:59and this is just like two years ago,
- 28:01because this Department of Justice under pr President Biden.
- 28:06was looking at the Iowa institution and they said that that it was terrible
- 28:11and they they wanted to close it down.
- 28:13And I was reading about their lawsuit online in the middle of the night because
- 28:17I read these things. And it turned out that they had that they had
- 28:21a direct care people who came up with this idea that it that
- 28:25if you overhydrate people, they won't get the flu.
- 28:29So they kept on giving these people that lived in this institution gallons of water.
- 28:33And then they were, they went to the hospital.
- 28:36So when the Department of Justice went in,
- 28:37they said, You have to do, you know,
- 28:38you have to reform this institution.
- 28:40So at the time, Governor Reynolds was the governor of she still is
- 28:44the governor of Iowa. She's not going to run anymore.
- 28:46And I said to her, I said, Look,
- 28:48you got to close this place down.
- 28:49And her staff said, okay, and they they did.
- 28:51They said, we're going to get everybody out of this institution.
- 28:53And that was another like wild experience that I saw where
- 28:57People, then this is like a ye two three years ago.
- 29:01So let's go. This is two thousand let's say not 2023,
- 29:05let's say 2000. The year 2000,
- 29:06huh.
- 29:07there's a dietitian sitting around and she said,
- 29:10you know, I'm a little concerned about the the folks living in this building.
- 29:16There's 25 men living in this building,
- 29:19and one almost choked on a peanut butter sandwich,
- 29:22and then a week later a guy almost choked on a hot dog.
- 29:26And they could get in they could get sick.
- 29:28Now all the other men never did.
- 29:30They were all eating normal food.
- 29:31So she in her infinite wisdom decreed that everyone in that building from
- 29:32Mm-hmm.
- 29:38that day forward would have to eat nothing but pureed food.
- 29:43Knew you were gonna say that. my gosh.
- 29:46So all of the p men lived in that facility and we took them out like three years
- 29:51ago. They had never had a cheeseburger.
- 29:54They had never had, you know, a piece of chicken.
- 29:56They never had, you know, anything they never had you know,
- 30:00anything that was a solid food.
- 30:01And it was very difficult because th our dietitian people had to work with them
- 30:06to try to get them where they could,
- 30:09you know, swallow food. They were thick.
- 30:11Yeah.
- 30:11And they they it's just never gonna die.
- 30:13You wanna
- 30:14And it was all sanctioned by an independent team,
- 30:18you know, a dietitian and a therapist and a speech therapist
- 30:22and a physical therapist and blah blah blah,
- 30:24and sanctioned by some doctor.
- 30:26And they just all said, Yeah, this is okay to do.
- 30:28And again, it was it's not considered abuse,
- 30:31it's not considered neglect because it was sanctioned by therapists.
- 30:34But really, I mean, this is this is criminal and it was allowed to happen.
- 30:39And I'm glad that it was called the Glenwood Center.
- 30:42And I'm glad in in Council Bluffs,
- 30:44Iowa, and I'm glad to see that it was closed down.
- 30:47And I'm glad that I could literally go and sit down with one of these guys
- 30:51and watch them, as funny as this might sound,
- 30:53eat an entire ear of corn. And the corn,
- 30:56by the way, in Iowa is very good.
- 30:57And eat this ear of corn and like be able to chew it and swallow it.
- 31:01It's just amazing. and and th those it's the little things in life that give
- 31:05us the greatest pleasures.
- 31:06Yeah, absolutely. Absolutely. So so you made an impact across the country.
- 31:10And I I I think it's absolutely phenomenal,
- 31:12you know, what you're doing. I mean,
- 31:14it's it's you know, one of one of the big things for me is,
- 31:18you know, the human side of things.
- 31:20I I feel like we lose so much of that,
- 31:22you know, with our capitalism and and everything else.
- 31:24So I'm really excited for for the work that you're doing.
- 31:28I'm curious, you know, you you've told me about,
- 31:31you know, the number of you've got over 700 homes,
- 31:33you're in, you know, 21 states.
- 31:35What are what are some stats about the people that are in the program?
- 31:40well, the first of all, you know,
- 31:42what I've learned is there's a direct res there's a direct relationship between
- 31:45the severity of your disability and your level of loneliness.
- 31:47Okay. Loneliness.
- 31:48Mm. And your level of loneliness.
- 31:51There's a relationship between the severity of your disability and your level
- 31:52wow. Yeah.
- 31:56of loneliness. That's the first thing.
- 31:59The other thing that I keep on telling parents,
- 32:01and this is important, is you will outlive your children,
- 32:04most of you, by at least 35 years.
- 32:06And you better figure out what to do now.
- 32:06Yeah.
- 32:07But the other thing I've learned is that just as you and I have so many friends
- 32:12and family, we Our life is better because of other people.
- 32:17We live a better life because everyone can can help each other,
- 32:17Yeah.
- 32:21whether they're whether they're going to talk to each other about
- 32:23the thunder they just heard, or or whether they're going to they're going
- 32:27to talk to each other about something wonderful going on in their lives
- 32:29or something terrible in their lives.
- 32:31And that, you know, we need to to to do that.
- 32:34We have a lot of statistics on employment.
- 32:37We get a lot of people with disabilities jobs.
- 32:39So, you know, we all work for money.
- 32:41There's no two ways about that.
- 32:42But we also work for relationships.
- 32:43And When we can get people with disabilities to work with other people
- 32:44Yes.
- 32:47and talk to other people and who are who are their peers,
- 32:51who are not people with disabilities,
- 32:53just people in the community in jobs,
- 32:55that really increases their quality of life.
- 32:58and it increases their longevity.
- 33:01We have so many people that have lived a much longer life,
- 33:04I believe, and I can't prove this,
- 33:06can only do it anecdotally right now,
- 33:08who live a better life relative to to a longer life because they've
- 33:12had more people involved in what they do.
- 33:14They don't they don't have as much effect of of of being,
- 33:18you know, alone or isolated. So that I think that they they they live they live
- 33:22a much better life.
- 33:24Mm-hmm. You know, we we've talked about people with disabilities in a
- 33:28on a grand scale, right? And I and I th I think one of the things that happens
- 33:33sometimes is is we have a stigma,
- 33:35we have a certain belief about you know what that looks like.
- 33:38Can you do me a favor and just kind of break some of those stigmas,
- 33:41break you know, help help us think differently about people with disabilities?
- 33:46I mean there there first of all,
- 33:48there's not a person that's listening to this or watching this this this this show
- 33:54who hasn't had a person that they know either from a family member or a friend
- 34:00of a family or a neighbor or a neighbor's friend or someone from school
- 34:04or work that doesn't have a person that doesn't know a person with a disability.
- 34:08So everybody's life is affected by disabilities.
- 34:11It's it's it's a fact.
- 34:13And th there there's an estimate of three to four percent of
- 34:16of the entire population of the of ev of the world has developmental disability.
- 34:21And you can develop you can break it up into so many different ways.
- 34:23For example, people with intellectual disabilities,
- 34:26you know, they're they're they might not be able to to to to do math as fast
- 34:31as you or I, or they may not be able to have other issues,
- 34:34but they certainly have other kinds of things that they can benefit from
- 34:37and help people with. a and and I I'll tell you a quick story.
- 34:41You know
- 34:43One of the people that I work with,
- 34:44he has Down syndrome. And, you know,
- 34:46it's a there he's a happy guy,
- 34:48and his family's wealthy. So he was able to sit in a box,
- 34:53fancy box, watching the the Washington football team play.
- 34:57And the people in the box were very prominently wealthy people.
- 35:01And he turned turned around in this giant stadium,
- 35:04and this is how people with disabilities can bring you a gift.
- 35:07He turned around this giant stadium in the same box and he turned and
- 35:10he looked at this guy and he said,
- 35:11Well, how how are you, Magic Johnson?
- 35:14My name is Jonathan. And Magic Johnson said,
- 35:17Well, it's nice to meet you, Jonathan.
- 35:18How are you? He goes, I'm fine.
- 35:20Magic, how are your AIDS?
- 35:23Do they hurt much? And he said,
- 35:25No, I'm doing fine. Now, he asked a question that everyone in that stadium probably
- 35:30wanted to know, but of course they thought that it was politically incorrect
- 35:33to bring up. But he he was totally,
- 35:36absolutely unvarnished question that had nothing to do with,
- 35:39he was genuinely concerned about Magic Johnson's health.
- 35:41And these are little things that people with disabilities can bring with them
- 35:42Mm-hmm.
- 35:46to that that we don't really think about.
- 35:48And if you look at I mean, look at
- 35:48Yeah.
- 35:50Look at somebody like Helen Keller and what she did to t look at Stevie Wonder.
- 35:55There's this guy, the music that this man brought the world every day.
- 35:56Yeah.
- 35:59I mean, it it just is amazing how many people with disabilities actually enrich
- 36:00Mm-hmm.
- 36:05the lives of so many other people.
- 36:07Mm-hmm. I love that. They enrich the lives of so many other people.
- 36:10That's that's that's beautiful.
- 36:11I've I've seen that. I've experienced that.
- 36:13and and I I'm absolutely glad that you brought that up.
- 36:16let's let's switch gears real quick.
- 36:18Let's talk about your book. What's what's tell us about your book first
- 36:21and foremost.
- 36:22Yes, Silent No Longer is the name of the book.
- 36:25And it's available in any on any line from Amazon to Barnes and Noble
- 36:29to whatever you want. it's published by Simon and Schuster.
- 36:32And the purpose of the book is to talk about people with disabilities
- 36:35who have been marginalized, much the same as I told you,
- 36:38only with a lot more more more concrete stories that are actually a
- 36:43lot more heavy than the ones that I've talked about,
- 36:46even worse than being given, you know,
- 36:48a pure diet all of their lives.
- 36:50And I cover not only that, but the plight of how people with disabilities have been,
- 36:54you know, really pert. You know,
- 36:56when Aristotle, who the started saying the deaf were not educable,
- 37:01he kind of set a bad tone, if you will,
- 37:05there and said, Wow, if he said that,
- 37:07you know, that must be must be true.
- 37:09And then I I explore ideas like when Nazi Germany,
- 37:09huh.
- 37:12and then you know, back to New Jersey,
- 37:14Woodrow Wilson, he was the
- 37:16Before he was the president of the United States,
- 37:18and before he was the the president,
- 37:21and in between being the president of the Princeton University,
- 37:24he was the governor of the state of New Jersey.
- 37:27He was the first governor in the country to sign a mandatory eugenics sterilization
- 37:33law for every woman that had a disability.
- 37:36So any woman that had a disability,
- 37:37my goodness.
- 37:39they had to be mandatorily sterilized.
- 37:41And he signed that law. He was the first one.
- 37:44And and it
- 37:45caught on to a lot of other states as well.
- 37:47So I talk a little bit about that and how,
- 37:49you know, ridiculous that was and how erroneous because you know,
- 37:52you don't, you know, that doesn't have anything to do with who what kind
- 37:55of offspring offspring you're going to produce.
- 37:57So I I talk about all those issues.
- 38:00I talk about the issues about sub minimum wage and about how in in a
- 38:04lot of states they'll say, well,
- 38:05you could produce so much. So because you have a disability,
- 38:09you will only be paid, you know,
- 38:09Mm-hmm.
- 38:11five cents an hour based on your level of productivity.
- 38:14And let's be honest here. If we paid people based on their pr level of productivity,
- 38:17there'd be a lot of people in Washington,
- 38:19DC, making twenty five cents a week,
- 38:19No kidding, no kidding, no kidding.
- 38:20right?
- 38:21so that's that's still that's still legal in this state.
- 38:24I mean in this country right now,
- 38:25in most states. as a matter of fact,
- 38:26I gave a a presentation in New York and some guy said,
- 38:29not in New York. No, that doesn't I said,
- 38:31No, it happens in New York, you know,
- 38:33and it's the same place just as everywhere else.
- 38:35So th that that's a a horrible kind of situation,
- 38:38but it's it's true. And I also talk about the fact that people
- 38:42w with disabilities are unable to to be looked at.
- 38:46the same way as everyone else in the rubs of of of of of them being marginalized
- 38:50and how we have to kind of work on,
- 38:52you know, changing perceptions and laws and and a lot of other things that
- 38:57are going on that could that could be beneficial to to them.
- 39:01Wow, wow. And you said we can get this at Amazon,
- 39:04Barnes Noble, et cetera, et cetera.
- 39:05Yep, it's on it's in bookstores.
- 39:07It's all over the place. You can order it anywhere you want.
- 39:09And it's it's I I of course I'm gonna be biased,
- 39:12but I cover a lot of the people that we supported.
- 39:14it's got a lot of, you know, I've met with several governors,
- 39:17I've met with a lot of people.
- 39:18the forward is by Araldo Rivera,
- 39:20who i you know, who was who's been very helpful.
- 39:23He helped close the Willowbrook institution.
- 39:26and he's been very supportive of us.
- 39:28And it's got a lot of other endorsements by some pretty prominent authors as well.
- 39:32Amazing, amazing. What do you want someone to do as a result of reading the book?
- 39:38well well, I give a a manifesto at the end and I I paint several things that they
- 39:43should do relative to voting, relative to you you you can't anybody
- 39:49who criticizes what's going on in this country and doesn't vote should be quiet.
- 39:53They have no right. They if you don't vote,
- 39:53Mm-hmm.
- 39:55you don't you don't that that's a that's wrong.
- 39:58You should vote. Vote for whatever you believe in.
- 39:59They should also work to educate themselves with what on the issues before they make
- 40:04a decision
- 40:05Who they're gonna vote for. They shouldn't base their vote on other ones they should
- 40:09base it on whether the beliefs match their beliefs from an ethical perspective,
- 40:12Yeah.
- 40:13They should start looking at people with disabilities.
- 40:15I'm tired of special, special education,
- 40:18special school, special, special this.
- 40:20We t taking the special bus. You know,
- 40:23treat people with disabilities don't want to be called special.
- 40:25They want to be regular, just like everybody else.
- 40:28And honestly, the c the title of the book is what I want people to be.
- 40:28Yeah.
- 40:33Silent no longer. That they need to start speaking up for people with disabilities.
- 40:38They have the rights, They should have the same rights as everybody else.
- 40:42They are born in this country,
- 40:43they're citizens of this country,
- 40:45and They should be afforded the same opportunities as everybody else
- 40:47in this country.
- 40:49absolutely. Absolutely. Absolutely.
- 40:50Fantastic. If someone wants to learn more about your work,
- 40:54you know, perhaps, you know, they want to,
- 40:55you know, be a board member or,
- 40:57you know, whatever that is. They see a problem,
- 40:59you know, that needs to be addressed.
- 41:01I mean, what's what's the best way?
- 41:02What's the best way to to connect with your organization?
- 41:05Well, you can definitely we we have a giant website,
- 41:08Community Options Inc. and and and on there,
- 41:11I am very accessible. I have an email,
- 41:14Robert Stack at C O O P dot org.
- 41:17It's on there. They can write me directly.
- 41:19They can write to their local execs.
- 41:21if if it's a person living in,
- 41:23say, Lubbock, Texas, and they want services for their son in Lubbock,
- 41:26Texas, they can look at the executive director there and contact them.
- 41:29If it's in Manhattan, they can do it there.
- 41:31If it's in Harrisburg, it's there.
- 41:32Where wherever they want to want to get services,
- 41:34we'll provide them. And if they need any information or they need
- 41:37any expertise on anything at all,
- 41:38we're available to help them with that as well.
- 41:40Wonderful. Hey, thank you so much for taking us on your entrepreneurial journey.
- 41:44I I thought that that was amazing.
- 41:46That's not a conversation, you know,
- 41:47from a nonprofit perspective that we have,
- 41:49you know, all the time, but also,
- 41:51you know, just just sharing your passion.
- 41:53I mean, this was this this was so educational for me.
- 41:56You know, it's like you know, a lot of a lot of heart moments for me.
- 41:59So thank you for that as well.
- 42:01Thank you. I really appreciate your stewardship and and your support.
- 42:05God bless.
- 42:06My pleasure,
- 42:07my pleasure. And folks, we'll have all those links on the show notes.
- 42:10So if you check it out on YouTube or wherever you go,
- 42:12you'll be able to go to his website or get the book.
- 42:15And we will catch you next time on the next episode of the Relentless Pursuit
- 42:19of Winning Podcast. We'll catch you there.