Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Marketing: Stop Chasing Apps & Find Where Your Clients Dey
Transcript
- 0:01Today on the podcast, we're going to be looking at the best
- 0:04marketing platform to use. Again today on the podcast, what
- 0:08is the best marketing platform to use?
- 0:11Is there actually one platform that outperforms all the other
- 0:15platforms? And should we even be thinking
- 0:18about this thing like purely online?
- 0:21I mean, are they offline channels that could work?
- 0:24So these are the kind of questions that we're going to be
- 0:26tackling today on the podcast. Now, if you like listening to
- 0:30these sorts of things, then this podcast is your jam.
- 0:34And make sure you subscribe on Spotify, Apple iTunes, any
- 0:38platform of your choice. And yeah, welcome to the show.
- 0:42My name is Tabishma Ayedi. I am your host.
- 0:45And this is what I do. I answer all these kinds of
- 0:47questions. All right, so let's head
- 0:49straight into it today. Oh, I forgot my phone number
- 0:52because I give my phone number at the beginning and the end of
- 0:55every single podcast episode. So if you'd love to connect,
- 0:58then call, send me a text message or WhatsApp message on
- 1:0108064662140. So let's get straight into it.
- 1:08What is the best marketing platform to use?
- 1:11Before we do that, I'd like to define marketing because it's
- 1:16the most important thing you can do in your business and you will
- 1:19see why. So marketing is that business
- 1:23function that tells people who you are, how you can help, what
- 1:29you do, and what they can do to get started.
- 1:33So I repeat the function of the business that tells the whole
- 1:36world that this is me, I am here, this is what I do, This is
- 1:41why I'm the best, This is why I should work with me, and this is
- 1:44how we can get started. So the marketing function that
- 1:47answers all those questions, that is the marketing function.
- 1:51Now, the reason why that is the most important business function
- 1:53is because if you don't have any customers, you don't have a
- 1:57business. Let me repeat, if you don't have
- 2:00any customers, you don't have a business.
- 2:02The reason why I'm stressing this is because a lot of people
- 2:05that get things twisted, especially people whose
- 2:07businesses have a technical component.
- 2:09Some people assume that the technical component is the best.
- 2:12So if you're an architect, you assume that the drawings, the
- 2:16architecture, the whatever is the most important thing.
- 2:19If you're a lawyer, you assume it is your degree and your
- 2:23school and your whatever. That is the most important
- 2:25thing. If you're a photographer, you
- 2:27assume that it is the camera or is you're editing software or
- 2:30whatever. That is the most important
- 2:32thing. But I'm here to tell you today
- 2:35that yes, all those things are important, but those things are
- 2:38just entry stakes. Everybody is expected to have a
- 2:42good camera. Everybody is expected to have
- 2:44good editing software. Everybody is expected to have
- 2:48passed their bar exams to become a good lawyer and everybody is
- 2:51expected to be a talented architect.
- 2:54What is going to set you apart from other people is the
- 2:58marketing function. How well can you reach out to
- 3:01people or how well can you draw people to you so that you guys
- 3:06can start doing business together?
- 3:08That is what is going to set you apart.
- 3:10So if you're listening to this podcast today, you are brand
- 3:13new, you're fresh baby lawyer, you just graduated or you just
- 3:17finished your master's degree in architecture.
- 3:21You know, I'm here to give you the bad news.
- 3:23The fact that you graduated first class does not mean that
- 3:26you are going to be the best. You're going to be the
- 3:28brightest, you're going to be the shiniest, and the people are
- 3:30going to be rushing to come and do business with you.
- 3:33So please do not get heartbroken when you look back and you see
- 3:37that day your guy or that girl who was not serious with her
- 3:40studies and who graduated with a pass, not even third class.
- 3:44When you see that she's getting most of the business and you're
- 3:47not, even though you graduated first class, please do not be
- 3:51angry. She is just good or much more
- 3:55better than you are at the marketing function.
- 3:58So we should always strive, well, you know, of course, we
- 4:02should always know the the fundamentals, the basics,
- 4:06because like Brian Tracy says, subject matter expertise is the
- 4:09beginning. So yes, be the best lawyer, be
- 4:12the best architect that you can be, be the best photographer
- 4:14that you can be, be the best engineer that you can be.
- 4:17But we should always be trying to improve on the marketing
- 4:21functions in the business. I repeat, we should always be
- 4:25trying to improve on the marketing function in the
- 4:27business. That is what is going to
- 4:29separate the wheat from the chaff.
- 4:32Now for those of you who reach out to me and keep asking me
- 4:35these questions, you know what is the best marketing platform
- 4:37to use? You guys have a couple of
- 4:40assumptions and not all of them are correct.
- 4:43Number one, you guys happen to believe that there is a single
- 4:46platform that is like the main thing.
- 4:50Now, for some reason, you guys seem to assume that the
- 4:54marketing platform that is going to be Obongi, that is going to
- 4:57be the main thing happens to be an online platform.
- 5:00That is also an assumption. And then you guys also seem to
- 5:04assume that once you find that platform that is the best or
- 5:09that is, you know the whatever, that it will solve all your
- 5:11problems. I repeat, for those of you
- 5:14who've been reaching out to me to ask me what's the best
- 5:16marketing, best marketing platform to use, you guys have a
- 5:19couple of assumptions #1 you know you're putting all your
- 5:23faith in a single platform. Who said it cannot be a mixture
- 5:27of two? All of you are assuming that is
- 5:30in Gatsby online. Who said that I think cannot be
- 5:33offline? And then you also assume that
- 5:36the platform will solve your problems.
- 5:40I can tell you that you can find the best platform in the world
- 5:45for your industry, for your context, for your whatever, but
- 5:49it still won't solve your problems.
- 5:50Now let's take these assumptions one at a time.
- 5:53Now all these things about single platform, look, look,
- 5:58it's it's contextual. What is your product?
- 6:02What is your service? The best platform for selling
- 6:06cars might not be the same plat, the best platform for selling
- 6:11fashion or for selling computer gadgets.
- 6:15So it's contextual. What is your product?
- 6:16What is your service? What is your industry?
- 6:19What are the what are the traditions that you guys have in
- 6:23your industry? I mean, I've spoken a lot about
- 6:26what was this company called? John Deere, Yes, John Deere who
- 6:30makes tractors. You know, they're an American
- 6:32company, if I remember correctly, can't remember if
- 6:34they're American or Australian. Well, shall the tractor company,
- 6:37you know, so the, the traditions, you know, the, the
- 6:42buying behavior of people in that industry, it's kind of
- 6:45different, kind of different. So you want to buy fashion, you
- 6:50know, fashion buyers behave a certain way.
- 6:52People who buy tractors, tractor buyers, they kind of behave in a
- 6:56different way. So all these things depends what
- 7:00is your price point. There's also nothing we have to
- 7:02consider. But ultimately, especially when
- 7:06we're talking about whether online or offline self,
- 7:09ultimately the biggest thing that I want us to be able to
- 7:12imbibe is that no matter your business, we should always start
- 7:17with the primary question. Our primary concern should be
- 7:20where do our customers hang out? That is what will determine the
- 7:27best place to market. So if our customers hang out
- 7:33online, then stop stressing yourself with offline activity
- 7:37the other way. Looking at it the other way, if
- 7:40all your customers hang out in offline places, if they're in
- 7:45Abuja Chamber of Commerce, Lagos Chamber of Commerce, Abuja
- 7:49International Trade Fair, you know, if they hang out in those
- 7:51sorts of places, if that's where we find them, then please stop
- 7:56stressing yourself with all this online activity.
- 8:00Ask yourself where do your customers hang out?
- 8:05So it would involve some research, it'll involve some
- 8:07experimentation, of course, you know, during whatever
- 8:11professional associations you're supposed to join, you know, So
- 8:14join the MBA. That's for those of you who are
- 8:16lawyers. I don't know if there's any
- 8:18architects association for, you know, Nigerian architects.
- 8:23Then there are different, you know, mushroom associations
- 8:27coming up here and there. Like, I know that, well, at
- 8:30least back when I was in Lagos, there was a thing about Lagos
- 8:32photographers. I don't know if there's any
- 8:35Abuja association going on, but you know, join all these things
- 8:37because from there you can be asking your peers, like what are
- 8:40you doing? What are you up to?
- 8:41You know, just from asking people all these questions that
- 8:44we can get a sense of where our customers hang out.
- 8:47So that's a good bit of bit of research, asking our
- 8:50contemporaries, asking our seniors in the trade, then of
- 8:54course, doing some experimentation by ourselves.
- 8:57You know, you try out one or two things and you kind of figure
- 9:00out you know where the sweet spot is.
- 9:03But the main thing we should be thinking is where do your
- 9:07customers hang out? Stop this thing of what is the
- 9:11best platform? Don't wake up and start thinking
- 9:14which is better Instagram or TikTok or which is better Google
- 9:18or Facebook and Meta advertisements.
- 9:23Sorry, 1 moment. OK, I thought the call was
- 9:26coming in on my phone because I make the podcast recordings on
- 9:28my phone. Well, in fact, I'm making
- 9:29today's recording in church. Kids are having catechism, so
- 9:32that's why there's noise in the background.
- 9:35So these are the questions that we should be asking ourselves.
- 9:38Where are our customers and wherever they are, that is where
- 9:44we should be. It's the same thing in
- 9:48relationships. You want to find a girlfriend.
- 9:53The first question is where are all the babes?
- 9:55And then you go to the place where all the babes are.
- 10:00Same thing in business or let's not be sexist, you're looking
- 10:04for your husband. The first question is where are
- 10:08all the good guys? And then you go to where the
- 10:11good guys are. So anyway, let me move on before
- 10:15I say something, something of colour.
- 10:20So that's the primary concern. Our customers, where can we find
- 10:24them? I know that we have to do quite
- 10:26a bit of research, quite a bit of experimentation.
- 10:29Now the assumption about this whole online thing, because it
- 10:33is online, it is easy to do online stuff, you know, just
- 10:36create an account to get a mobile phone, get a computer.
- 10:38Lots of people rush to online, online, online.
- 10:41Oh, by the way, sorry about that.
- 10:44You know, they just finished the celebration in church.
- 10:46And so because of that, you know, some people are just
- 10:48healing themselves, greeting themselves.
- 10:49So that is all the noise in the background.
- 10:54So because online is easy to do, you know, just by device, you
- 10:57know, lots of people default to online.
- 11:00But that is not the case, Excuse me, because there are situations
- 11:04where offline might be more effective.
- 11:06I mean, you never know. In fact, I'm currently doing one
- 11:09of those experiments where I'm using radio, traditional radio
- 11:15as a means of, of, of trying to drum up more business.
- 11:21In fact, apart from this podcast, I have a radio show
- 11:23that is a business booster show on Radio Marriott 91.3 FM.
- 11:27And I'm running an experiment to see if I can use that to boost
- 11:31my speaking and my consulting practice.
- 11:33So you never know the example that I gave John Deere, you
- 11:37know, so John Deere, they tried a bunch of online stuff, but
- 11:40maybe because it's tractors, I have no idea.
- 11:43But for some reason, it is the offline stuff that seems to work
- 11:46well for them. Trade show, printing magazine,
- 11:50you know, blah, blah, blah. So it depends if you keep trying
- 11:55to hit online, online, online, but you're in an industry like
- 11:59John Deere who sells tractors and it looks like the thing that
- 12:04makes the market movies offline, offline, offline, then go and do
- 12:09offline. But it all depends on what is
- 12:11most effective for your industry.
- 12:14Then there's also this thing that people assume that the
- 12:17platform is going to solve the problem.
- 12:19No, the platform is not going to solve your problem because let's
- 12:23say like John Deere, it is face to face.
- 12:27It is magazines and it is, you know, international trade fairs
- 12:32and these sorts of things that grow your business.
- 12:35The fact that you buy a booth in the international trade fair
- 12:39does not mean that you will hammer or that you will make
- 12:42plenty of money. Now let's assume that online is
- 12:46the main the main thing for your own business and let's say it's
- 12:50a Facebook meta ads that are working for your industry.
- 12:53The fact that you buy a ton of Facebook or Meta advertisements
- 12:58does not mean that you're going to make a ton of money.
- 13:03Yes, we have to be at the right platform, but the thing that
- 13:06actually solve our problem is another skill that is called
- 13:09conversion. I repeat, the thing that is
- 13:12going to solve our problems is actually a skill that is called
- 13:15conversion. Now, conversion just means when
- 13:18you're having a conversation with someone, a potential
- 13:22customer, a potential client, how good are you at getting them
- 13:26to take the next step? So let's go back to this tractor
- 13:28example. Well, by the way, I'm sticking
- 13:30on this tractor example because someone reached out to me
- 13:32earlier. What's the guy's name again?
- 13:34I think it's Abdul. Abdul from Show Trucks said he
- 13:37discovered the podcast on on Apple.
- 13:44Yeah, on Apple Podcasts. So shout out to Abdul from Show
- 13:48Trucks and those of you who are Apple listeners.
- 13:52In fact, to be honest, I've been trying my best to attract you
- 13:55guys on Apple because most of the growth that I've experienced
- 13:59on the podcast has been through Spotify.
- 14:01So currently I have 3000, almost 3500 subscribers on Spotify and
- 14:07that represents about 60 something percent of the growth.
- 14:11And Apple used to be very, very low, but now it's growing.
- 14:14So I think I have 90% of my listeners also be listening to
- 14:18the podcast. So currently those of you from
- 14:20Apple are almost like 19%. And I want to see that grow and
- 14:24grow and grow because Apple is the world's, you know, biggest
- 14:29podcasting platform. So of course, you know, I'd like
- 14:31to have a significant presence there.
- 14:33So Abdul from Show Trucks, thank you very much for listening.
- 14:37Excuse me, I hope you keep getting value from the podcast.
- 14:41Sorry about that. So I hope you keep getting value
- 14:44from the podcast and also please talk to other iPhone users as
- 14:48well and, you know, get them to subscribe to the podcast as
- 14:51well. I want more iPhone users here.
- 14:54You know, of course, I cracked that joke that, you know, iPhone
- 14:56users have more money. And you know, the guy just
- 14:58laughed. You know, boy, you never know.
- 15:00Let's try it. Let's see.
- 15:01Let's see if that's the case that iPhone users have more
- 15:04money than Spotify users. Let's see where I was like so
- 15:09conversions yes. So conversions are the skill is
- 15:11the skill that is actually going to help you to hammer to make
- 15:14more money. So the example, so John Deere,
- 15:19that's the example that I I gave now and the reason why I'm
- 15:21sticking with this example is because there have been people
- 15:24who reach out like show trucks, Abdul from show trucks who are
- 15:28in the business of selling tippers selling, tractors
- 15:31selling, you know, tankers selling, you know, things like
- 15:35that. So let's say you get your space
- 15:39now, Abuja International Trade Fair, you go and buy space, you
- 15:42get there, you have to learn how to walk the floor and be talking
- 15:46to people. Now the first conversion is when
- 15:49you're talking to people, you have to, you guys bring one or
- 15:52two people back to your stand back to your booth.
- 15:55That is a conversion. They take one step.
- 15:58Then when they hit your booth now and you guys are talking and
- 16:01looking at samples, you want to get a few of them to write down
- 16:04their phone number. That is another conversion.
- 16:07You have gotten them to take the next step.
- 16:09Then for the people who have dropped their phone number, you
- 16:12want to be able to call them later on to say what's up now,
- 16:15how you doing? You know your guy Abdul, you
- 16:17know, we spoke at Abuja 3 weeks ago, you know, blah, blah, blah,
- 16:20blah, blah. I'm going to be your part of the
- 16:22city. You know, let me come by office,
- 16:23let's let's have a meeting. And there's some people who say
- 16:27yes, some people who say no. For the people who say yes, that
- 16:30is another conversion. You're taking the next step.
- 16:33Then when you sit down in somebody else's office and you
- 16:35chat a bit, you figure out, you know what they're on about and
- 16:38you say, OK, can I send you a proposal?
- 16:40You know, you agreed with that, You agreed with the specs.
- 16:43And then, excuse me, you send them a proposal.
- 16:46You know, that is also another conversion.
- 16:49So you see how it is all one step after another step after
- 16:54another step after another step. So while you are also looking
- 16:58for the best marketing platform to use, you also should be doing
- 17:01some research about how to increase conversions in your
- 17:05industry. And now we have tools that can
- 17:09help you with that. So take your ChatGPT, take your
- 17:13Google Gemini and you can make that a prompt.
- 17:16I'm a Nigerian in the heavy equipment space.
- 17:21I sell tractors, tipper heads, dump trucks, water tankers, oil
- 17:28tankers, and I'm looking for conversion strategies that
- 17:33should work well in the Nigerian market.
- 17:35You know, what would you recommend the best conversion
- 17:38strategies are? You know, something like that?
- 17:40Make that as a prompt and then send now charge.
- 17:43EPT is going to give you a bunch of things.
- 17:44Some things will make sense, some things won't.
- 17:47For the things that make sense, you know, apply them, try them
- 17:50out. For the things that don't make
- 17:51sense, you know, just delete them, ignore them.
- 17:54But you can see that we can start researching some of the
- 17:57things that are going to help us.
- 17:59So it's not just marketing platform, marketing platform
- 18:03conversions as well. Conversions, conversions.
- 18:06How can I improve my conversions?
- 18:08What kind of skills, what kind of tactics, what kind of
- 18:10strategies do I need to improve my conversions when I am talking
- 18:15with people? So is A2 legged something?
- 18:17Marketing platform on one hand and then conversions on the
- 18:21other hand. When you marry those two
- 18:23together, that is where you will now see the best results.
- 18:29Excuse me now, frankly, here's one more thing.
- 18:34Your aptitude or your skill set or your interests or the things
- 18:39that you like to do are also important.
- 18:42There are some people who will say that for what I do, you
- 18:45know, which is consulting, that it is best for me to go online
- 18:49and you know, do marketing funnels and you know, blah,
- 18:52blah, blah, drip campaigns and all those things.
- 18:53Yes. So technically speaking here,
- 18:56yes, that is the best for now in 2025 for people who are in my
- 19:00own industry. But for me, I like audio and I
- 19:05think I do audio pretty good. So I happen to do audio whether
- 19:12it is the best or not, precisely because it is something that I
- 19:15have aptitude in, I have skills in.
- 19:18It's easy for me to do and I know that I can do it
- 19:20consistently over time because there is also the consistency
- 19:23element when it comes to marketing somebody who has the
- 19:26best platforms and who has the best conversion rate, but the
- 19:29person is doing on and off, you know, you market in January,
- 19:32February and March, you go and sleep then you market in March
- 19:36and then you sleep in, you know, you sleep on to August and then
- 19:39you come and do some small, you know, moves again in November,
- 19:43December and then go and sleep again.
- 19:45That kind of person, you know, your progress should be up and
- 19:47down, but the kind of person who might be average but is doing it
- 19:51consistently, January, February, March, April, May all the way to
- 19:54December, that kind of person can come on.
- 19:57It keeps you in progress. I'll be making more money and
- 20:00people will know his name, know her name more than they know
- 20:03yours. So because consistency is also
- 20:07important, the aptitude is also something you have to take into
- 20:09account. So for me I do audio good
- 20:13therefore. I do audio, I podcast, and I'm
- 20:16on the radio because I know I can do it consistently.
- 20:19So that's also another question that you need to ask yourself.
- 20:22So sorry, I was just checking the time.
- 20:25So these are some of the things that we should be considering.
- 20:33Don't assume it's just one platform.
- 20:35Don't just assume it all has to be online and make sure you get
- 20:38good at your conversions. Then also ask yourself what do
- 20:41you do quite well using all these factors you should be able
- 20:48to figure out what is the best thing that's for you to do in
- 20:52your business. But summary or the most
- 20:53important thing that I wanted to to cash out today is this is not
- 21:00as simple as some of you make it out to be.
- 21:04We have to look at this thing on the case by case basis.
- 21:06And yeah, if you reach out to me, we will try and figure it
- 21:08out on a case by case basis. But like many things in
- 21:13business, there is no silver bullet.
- 21:17So that's it. And that's all for today.
- 21:19I hope that whoever you are, regardless of where you found me
- 21:23from, I hope you've been able to find some useful Nuggets there
- 21:27to improve to help you along on your business journey.
- 21:31And for those of you who would like to connect with me,
- 21:33remember you can call, send me a text message or send me a
- 21:36WhatsApp message on 0806466 2140, just like Abdul from show
- 21:43Trucks did. So yeah, that's it.
- 21:46Thanks for your time and attention.
- 21:47I will catch you guys some other time.