Latest / The Road to Accountable AI
Paula Goldman: Putting Humans at the Helm
Kevin Werbach is joined by Paula Goldman, Chief Ethical and Humane Use Officer at Salesforce, to discuss the pioneering efforts of her team in building a culture of ethical technology use. Paula shares insights on aligning risk assessments and technical mitigations with business goals to bring stakeholders on board. She explains how AI governance functions in a large business with enterprise customers, who have distinctive needs and approaches. Finally, she highlights the shift from "human in the loop" to "human at the helm" as AI technology advances, stressing that today's investments in…
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