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Tips For Selling Secondhand · She's On The Money

0:00
Speaker 1: Hello.
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Speaker 2: My name's Santasha Nabananga Bamblet. I'm a proud yr the
0:05
Speaker 2: Order Kerni Whoalbury and a waddery woman. And before we
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Speaker 2: get started on She's on the Money podcast, I would
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Speaker 2: like to acknowledge the traditional custodians of the land of
0:14
Speaker 2: which this podcast is recorded on a wondery country, acknowledging
0:18
Speaker 2: the elders, the ancestors and the next generation coming through
0:23
Speaker 2: as this podcast is about connecting, empowering, knowledge sharing and
0:27
Speaker 2: the storytelling of you to make a difference for today
0:31
Speaker 2: and lasting impact for tomorrow.
0:33
Speaker 1: Let's get into it.
0:34
Speaker 3: She's on the Money, She's on the Money.
0:57
Speaker 4: Hello, and welcome to She's on the Money, the podcast
1:01
Speaker 4: for millennials who want financial freedom. My name is Georgia
1:05
Speaker 4: King and joining me for a very special Wednesday episode
1:08
Speaker 4: today is the lovely Miss Jessica Richie. Hey girl, how
1:12
Speaker 4: are we very excited to.
1:13
Speaker 1: Be here on a Wednesday?
1:15
Speaker 4: It is very It's random, but it's not that random.
1:18
Speaker 4: Let's explain why. Today we're talking all about our top
1:22
Speaker 4: tips for selling secondhand and there is no better expert
1:25
Speaker 4: in this space than your good self, Jay Ruth.
1:28
Speaker 1: Stop.
1:29
Speaker 5: I'm so passionate. Victoria was so kind and said to me,
1:32
Speaker 5: come in, take the stage, talk all about it, because
1:35
Speaker 5: turns out I am wildly passionate about selling thing secondhand.
1:39
Speaker 4: Wild passion is what we're all about here, all right.
1:42
Speaker 1: So let's get into it, guys.
1:43
Speaker 4: As the cost of living really begins to sting, the
1:47
Speaker 4: secondhand economy is booming, with many Australians coming to it
1:50
Speaker 4: for the very first time. And it's not just economic
1:53
Speaker 4: instability driving the secondhand market. Perhaps you're motivated by environmental
1:57
Speaker 4: factors or waste minimization, or maybe you're after a unique
2:01
Speaker 4: piece of vintage. Maybe you've loved to dress from a
2:04
Speaker 4: particular season and you didn't want to pay full price
2:06
Speaker 4: for it. Have definitely been there. You can often find
2:10
Speaker 4: these pieces in specific buy sell communities online. So today
2:14
Speaker 4: we're going to be going deep into what Australia's second
2:18
Speaker 4: hand market actually looks like. And in the second half
2:21
Speaker 4: we are going to be diving into your top tips
2:24
Speaker 4: Jessica Vicci as to how you can actually make a
2:27
Speaker 4: decent amount of money by selling second hand. Jrek, let's
2:32
Speaker 4: get into it. Tell us a little bit of your
2:34
Speaker 4: story here. Why are you such an expert in this space,
2:36
Speaker 4: and what has your experience been like.
2:38
Speaker 5: I feel like I really grew up going to second
2:41
Speaker 5: hand stores. I grew up in a single income family.
2:44
Speaker 5: We did not have a lot of money, and we
2:47
Speaker 5: very rarely got new clothes, and I think when I
2:49
Speaker 5: was younger, in the early to mid nineties, there was
2:53
Speaker 5: this big stigma around shopping secondhand and going to op shops.
2:57
Speaker 5: And I have really fond memories of my mom and
2:59
Speaker 5: I going down to Save as in Footscray and spending
3:02
Speaker 5: a few hours like sifting through everything and it was
3:05
Speaker 5: really fun, like finding cool, unique things you could find
3:08
Speaker 5: brands you knew. But I do remember at the time
3:11
Speaker 5: feeling I don't want to use the word as shame
3:14
Speaker 5: because it's not the right word, but I think I
3:15
Speaker 5: was just conscious of the situation I was in, whereas
3:18
Speaker 5: fast forward to today, it's cool to buy thing secondhand.
3:22
Speaker 5: You want to tell your girlfriends you've got a bargain.
3:24
Speaker 5: I think there is nothing better than finding something you've wanted,
3:28
Speaker 5: which you mentioned before, and you know, getting a bargain
3:31
Speaker 5: on something that you knew you wanted to purchase, and
3:34
Speaker 5: doing good for the environment. I think it's a win
3:35
Speaker 5: win win win, and there are so many platforms out
3:39
Speaker 5: there now that facilitated It's not just about going to
3:41
Speaker 5: an opshop. You can go to marketplace, you can go
3:43
Speaker 5: to deepop, you can go to all of these different
3:44
Speaker 5: websites to find and purchase or sell things that you
3:49
Speaker 5: have or things that you want.
3:52
Speaker 4: Would you say deepop is your main space, the main
3:55
Speaker 4: platform that you.
3:56
Speaker 5: Use, Yeah, I reckon. I just like the convenience of it.
3:59
Speaker 5: Being a young female, I like that I can post
4:02
Speaker 5: things out. My one qualm with Facebook is that the
4:06
Speaker 5: person is generally coming to your place or you're going
4:08
Speaker 5: to their place, and I'm very conscious of personal safety
4:11
Speaker 5: and so sometimes that gives me a little bit of anxiety.
4:15
Speaker 5: I like deepop because the fees are relatively low, but
4:17
Speaker 5: there are heaps of other platforms as Poshmark. I'm sure
4:19
Speaker 5: there are lots of other apps. Carousel is another one
4:22
Speaker 5: I think, but I personally generally use depop amazing. I'm
4:26
Speaker 5: definitely not the only person that thinks that, though. George,
4:29
Speaker 5: about eighty six percent of Australians have saved pre loved
4:32
Speaker 5: or unwanted items from ending up in landfill by on
4:34
Speaker 5: selling them. In twenty twenty one, which is crazy. And
4:38
Speaker 5: in the twenty nineteen twenty twenty eight gum Tree reported
4:41
Speaker 5: ninety million items changed hands.
4:45
Speaker 4: Is that just an Australia I think so.
4:47
Speaker 5: I'm pretty sure gum Tree is just an Australian platform.
4:48
Speaker 5: So that's a lot of stuff. Obviously people are selling
4:51
Speaker 5: multiple items and things like that. And I have a
4:53
Speaker 5: little breakdown for you the most common pre loved items,
4:57
Speaker 5: so top of the list clothes, shoes and accessories makes sense.
5:00
Speaker 5: Don't think anyone's surprised their second with books, that is surprising.
5:03
Speaker 1: I thought so true.
5:04
Speaker 5: But when you think about it, a book will run
5:05
Speaker 5: you like forty five to fifty bucks. That's true, And
5:08
Speaker 5: I mean you do reread your books, but I feel
5:11
Speaker 5: like you need a bit of a gap in between.
5:12
Speaker 5: Certainly getting them a little cheaper is definitely the way
5:15
Speaker 5: to go. Music, CD and DVDs. What's the DVD? I
5:18
Speaker 5: was really surprised so that that was up so high,
5:21
Speaker 5: but maybe people clearing out their stashes.
5:23
Speaker 2: Yep.
5:23
Speaker 5: Then we've got electronic goods, games and toys, home decorp
5:28
Speaker 5: and furniture and tools, gardening and DIY item So if
5:32
Speaker 5: you can buy it, you can sell it. Really, I
5:33
Speaker 5: think there's a market for everything if you look hard
5:35
Speaker 5: on us.
5:36
Speaker 4: Absolutely. I feel like home day core that was a
5:39
Speaker 4: really big thing during the penny d I saw everyone
5:42
Speaker 4: just going crazy making their homes more beautiful, but doing
5:45
Speaker 4: it economically via marketplace, which makes a lot of sense. Jarek,
5:50
Speaker 4: I've got some more stats for you, lay Mummy, stop
5:52
Speaker 4: scal scale. So Facebook Marketplace has seen a seventy two
5:56
Speaker 4: percent increase in secondhand listings in Australia in the first
6:00
Speaker 4: half of twenty twenty two compared to the same period
6:03
Speaker 4: last year. That's absurd.
6:05
Speaker 5: I mean it makes sense because, as you said, off
6:07
Speaker 5: the back of the pandemic, how many people sat at
6:10
Speaker 5: home with nothing to do and cleared out their homes.
6:12
Speaker 1: And got rid of it.
6:13
Speaker 4: The other thing, j Rick, is that some brands are
6:15
Speaker 4: now offering resale of their items through their own website,
6:18
Speaker 4: So that's a new thing that we've seen crop up.
6:20
Speaker 4: Resale is a major conversation in the fashion industry and
6:23
Speaker 4: one of the fastest growing consumer behaviors, which is super interesting.
6:28
Speaker 4: In the US alone, over thirty three million consumers bought
6:32
Speaker 4: secondhand apparel for the first time in twenty twenty. The
6:35
Speaker 4: resale market is projected to double in the next five years,
6:38
Speaker 4: reaching seventy seven billion.
6:40
Speaker 1: So that's massive.
6:42
Speaker 5: That is absolutely wild, and it makes a lot of
6:44
Speaker 5: sense because coming back to that economic pinch, it's affecting
6:47
Speaker 5: all of us, everyone in the shees and the money community. George,
6:50
Speaker 5: you and I, we are all feeling it, and that's
6:51
Speaker 5: why we're doing this episode today, So George. Back in May,
6:55
Speaker 5: Anglicare released an analysis of life for many Australians on
6:58
Speaker 5: minimum wage orverly on government support, and it's really harrowing.
7:02
Speaker 5: With living costs spiraling, We've all seen essentials like food
7:07
Speaker 5: and transport and petrol shooting up, and housing is more
7:10
Speaker 5: expensive than ever. According to the Anglicare study, almost one
7:14
Speaker 5: point five million people are looking for work, with record
7:17
Speaker 5: numbers of people taking up second jobs. People on the
7:20
Speaker 5: lowest incomes, even those working full time are being priced
7:23
Speaker 5: out of their own communities. Some figures to kind of
7:26
Speaker 5: back that up. A full time minimum wage worker is
7:29
Speaker 5: left with twenty nine dollars after essential weekly expenses, not
7:34
Speaker 5: including the cost of healthcare or utility bills, which is
7:38
Speaker 5: nothing really. A family of four with two full time
7:41
Speaker 5: minimum wage workers have no income left after expenses and
7:44
Speaker 5: a single parent on the minimum wage is short one
7:47
Speaker 5: hundred and ninety five dollars per week even when accessing benefits.
7:50
Speaker 4: That's just crazy to wrap your head around, isn't it.
7:53
Speaker 4: And we complain all the time about how expensive petrol is,
7:56
Speaker 4: and you know, it's thirteen dollars for a lettuce. But
7:59
Speaker 4: hearing stuff like that, like the rising cost of living,
8:02
Speaker 4: really is impacting these people in the lower socioeconomic situations
8:06
Speaker 4: and it's really heartbreaking. But I guess to switch this
8:10
Speaker 4: around to a more positive note. I guess what we're
8:12
Speaker 4: going to be talking about in the second half of
8:14
Speaker 4: the episode is all of your tips and tricks for
8:17
Speaker 4: making and saving money in the second hand space, j Rix.
8:21
Speaker 4: So hopefully it's a little bit more upbeat in the
8:23
Speaker 4: second half of the episode, guys, But we are going
8:25
Speaker 4: to take a break here, but don't go anyway. Alrighty,
8:32
Speaker 4: straight back into it, Jessica Rici, this is the moment
8:36
Speaker 4: everyone's been waiting for. Please lay on us your hottest
8:40
Speaker 4: tips for buying and selling secondhand, maybe selling secondhand.
8:44
Speaker 1: We'll start with that, okay, all right.
8:46
Speaker 5: The first and I would say, personally, the most important
8:49
Speaker 5: lighting and composition oh, okay, it's everything. Sure, yeah, I
8:54
Speaker 5: know right, you know, I'm all about the Instagram. But truly,
8:56
Speaker 5: if people can't see an item in a good light, literally,
9:00
Speaker 5: they're not going to purchase it. So when you're shooting
9:03
Speaker 5: your content or when you're shooting your items, I would
9:05
Speaker 5: say natural light is your friend. So shoot it during
9:08
Speaker 5: the day, have a window in front of you, and
9:11
Speaker 5: use that natural light to kind of make sure that
9:13
Speaker 5: the full frame is lit. So you can lie your
9:15
Speaker 5: items down on a bed, you could hang them on
9:18
Speaker 5: the back of your door, or in a clothing rack.
9:21
Speaker 5: You can get a clothing rack. It came up for
9:22
Speaker 5: like ten bucks. If you're selling clothes, try and have
9:25
Speaker 5: a background as well. That is really simple. We've probably
9:28
Speaker 5: all seen those photos on Facebook Marketplace where someone's selling
9:31
Speaker 5: a pen and you can see about five thousand other
9:34
Speaker 5: things in the background.
9:35
Speaker 1: That's very distracting.
9:37
Speaker 5: So keeping it clean and simple and well lit is
9:41
Speaker 5: really really important to make sure that people can see
9:43
Speaker 5: the product clearly. It's appealing, it's interesting, you pique their
9:47
Speaker 5: interest because we're very visual creatures as humans, and so
9:51
Speaker 5: we will tend to scroll past things if they don't
9:54
Speaker 5: grab our attention.
9:55
Speaker 1: Immediately.
9:56
Speaker 4: That's kind of a similar thing as well. Just I
9:59
Speaker 4: know when people sell houses, they're encouraged to make it
10:02
Speaker 4: as minimalistic as possible so that people can see themselves
10:05
Speaker 4: in the home with their own tastes.
10:08
Speaker 5: When they used to work in real estate, we actually
10:10
Speaker 5: used to instruct people to remove family photos, personalized items, signs,
10:15
Speaker 5: things like that, because you're absolutely right, it's trying to
10:18
Speaker 5: put the person in your shoes or your house. In
10:21
Speaker 5: this instance, yes, that they can picture themselves there.
10:23
Speaker 4: Uh huh. Interesting. What else have you got for me?
10:26
Speaker 5: This one's a little counterintuitive, but I'm going to say,
10:28
Speaker 5: price your items slightly higher than what you're happy with
10:31
Speaker 5: so people can negotiate you down because everybody.
10:35
Speaker 1: Loves a bargain. I love a bargain.
10:36
Speaker 5: Ye, I will never buy anything without seeing if I can
10:38
Speaker 5: knock five or ten bucks off. Sure, no shade for
10:41
Speaker 5: anyone trying to try and do the same thing. So
10:42
Speaker 5: if you start a little bit higher, you can kind
10:45
Speaker 5: of negotiate down to your happy space. But be careful
10:49
Speaker 5: because if you overprice it really ridiculously high, people just
10:52
Speaker 5: aren't going to be interested. They're not going to acquire,
10:54
Speaker 5: they're not going to waste their time. So I would
10:57
Speaker 5: say mark it up maybe five or ten percent, so
10:59
Speaker 5: that you've got to come down and I mean maybe
11:01
Speaker 5: you'll be lucky and someone will just take it at
11:03
Speaker 5: the price that you've listed it as yep, okay.
11:06
Speaker 4: From a buyer's perspective, in that situation, if I'm like, hello, Jess,
11:10
Speaker 4: is this item still available? And you're like, yes, George,
11:13
Speaker 4: it is, and I'm like, how about you take fifteen
11:15
Speaker 4: dollars off and then you've got a sale and then
11:17
Speaker 4: you say no, should I just buy it? Like I'd
11:20
Speaker 4: be kind of embarrassed from that point to be like, yeah, no,
11:23
Speaker 4: that's cool, I'll buy it anyway.
11:24
Speaker 5: This is like a live reading of my Facebook marketplace messages.
11:28
Speaker 5: I don't think there's anything to be ashamed of it.
11:29
Speaker 5: I think if you're selling secondhand, you know that people
11:33
Speaker 5: are going to go back and forth. You know that
11:35
Speaker 5: it's going to be a little bit sometimes of an
11:37
Speaker 5: arduous process. And I think that's the thing is like
11:39
Speaker 5: you're making money, but sometimes you've got to sift through
11:42
Speaker 5: some time wasters or some people who want to pay
11:44
Speaker 5: one dollar for something that costs one thousand.
11:46
Speaker 1: It's a bit of a negotiation.
11:48
Speaker 5: I think if you go to someone and you say, hey,
11:49
Speaker 5: can you knock ten bucks off and they go no,
11:52
Speaker 5: you go okay, you can either negotiate back and say, oh,
11:54
Speaker 5: would you do five? I can grab it today. I
11:57
Speaker 5: find that if you put a little incentive there kind
12:00
Speaker 5: of works. Yeah I can grab it, or I can
12:02
Speaker 5: transfer you so to like lock it in and then
12:04
Speaker 5: pick it up tomorrow. But also, if you are only
12:08
Speaker 5: prepared to pay a certain price and they won't meet
12:10
Speaker 5: you at that price, just walk away, like unless it's
12:13
Speaker 5: an essential item that you absolutely have to purchase, like
12:16
Speaker 5: your washing machines broken and you need and you want,
12:19
Speaker 5: I think be prepared to walk away, because sometimes you
12:21
Speaker 5: can get sucked into that instant gratification that you get
12:24
Speaker 5: with traditional shopping and you just want to buy the
12:27
Speaker 5: item and you're like, oh it's on sale, kind of
12:29
Speaker 5: someone just get it. But it's not serving you to
12:31
Speaker 5: purchase it if it's not at the price point that
12:33
Speaker 5: you kind of were.
12:34
Speaker 4: Prepared to pay.
12:35
Speaker 2: Yeah.
12:35
Speaker 4: True, I feel like there's also kind of a fear
12:38
Speaker 4: from a buyer's perspective that someone else will buy it
12:41
Speaker 4: before you, because there's you know, maybe only one of
12:44
Speaker 4: that thing on Facebook, Marketplace for you to grab, or
12:47
Speaker 4: whatever selling platform that you're using, So there is a
12:50
Speaker 4: bit of fear driven spending there as well.
12:52
Speaker 1: Yeah. Actually, that's a really good point.
12:54
Speaker 5: That's super insightful, and that's where I find that saying oh, like,
12:58
Speaker 5: can I transfer you the money ahead of time and
13:00
Speaker 5: then I'll come and pick it up, Yeah, is a
13:01
Speaker 5: good way to lock it in or letting them know
13:03
Speaker 5: that you'll come pick it up in the next twenty
13:05
Speaker 5: four hours, because a big thing on these platforms if
13:08
Speaker 5: someone's picking something up that I found is that sometimes
13:12
Speaker 5: people are a little bit time wasted and they'll say, oh,
13:14
Speaker 5: come tomorrow, and then they don't.
13:15
Speaker 1: They're like, oh, come the next day, and then they don't.
13:18
Speaker 5: So like being upfront with those conversations and letting them
13:20
Speaker 5: know that you want the item and you're you're ready
13:22
Speaker 5: to go can definitely work in your benefit.
13:24
Speaker 1: As a seller.
13:25
Speaker 5: It's nice, it's nice, Okay, what else have you got
13:27
Speaker 5: for me? If you are selling items, I would say
13:29
Speaker 5: offer a discount. If people are purchasing multiples. It's a
13:32
Speaker 5: really good way to clear some stuff out. And it
13:34
Speaker 5: kind of goes back again to that mentality of people
13:37
Speaker 5: of a bargain. So, for example, on my depop I
13:40
Speaker 5: have a thing in my bio that says discounts some
13:41
Speaker 5: modiple products like dam me to find out more and
13:44
Speaker 5: if people are buying, you know, three or four items,
13:46
Speaker 5: I'll knock like ten percent off or so it also
13:48
Speaker 5: means from your end as well, it's just a lot
13:51
Speaker 5: more convenient for someone like one person to come pick
13:53
Speaker 5: up four items rather than four people come and coordinate
13:57
Speaker 5: different things, So that's really beneficial. I would also say
14:01
Speaker 5: my last kind of thing on price is to do
14:04
Speaker 5: your research and see what other people are selling the
14:07
Speaker 5: same or similar items for because, like you said, sometimes
14:12
Speaker 5: you are the only person selling a specific piece, but
14:15
Speaker 5: you can see what the general market is saying and
14:18
Speaker 5: let that kind of inform you. Because even if you
14:21
Speaker 5: paid five hundred dollars for a dress, if everyone else
14:24
Speaker 5: is selling the same dress for two hundred dollars, even
14:27
Speaker 5: though two hundred and fifty dollars is half of what
14:28
Speaker 5: you paid, you're still not going to sell it to
14:31
Speaker 5: anybody because they can get it cheaper.
14:32
Speaker 1: So it's a bit.
14:33
Speaker 5: Of navigating what you want versus what you paid versus
14:37
Speaker 5: what the market says.
14:37
Speaker 1: It's worth.
14:38
Speaker 5: Yeah, and doing a bit of googling or a bit
14:40
Speaker 5: of researching, or a bit of perusing on Marketplace or
14:43
Speaker 5: deepop or wherever is a really good way to get
14:45
Speaker 5: a gauge of that.
14:46
Speaker 4: Sure, you're such an expert at this. I'm loving picking
14:49
Speaker 4: your brain. You have so many tips, You are so kind.
14:53
Speaker 4: What would you say is important from a description point
14:57
Speaker 4: of view? Because I feel like when I'm scrolling and
14:59
Speaker 4: it's like pink dress worn once and that's it. Whereas
15:02
Speaker 4: if it's like lovely lace detail Scanlon Theadore, there's lots
15:07
Speaker 4: of detail and they're like brand new, worn once or whatever,
15:10
Speaker 4: you're much more inclined to purchase.
15:12
Speaker 1: Is that that has a copywriter in you?
15:14
Speaker 5: I think, tell me, Sory, you're absolutely right, though, I
15:18
Speaker 5: think even more so than like an enjoyable reading experience,
15:22
Speaker 5: is SEO or search engine optimization for our friends who aren't,
15:25
Speaker 5: you know, in the social space, And that just means
15:28
Speaker 5: making your item easier to find. So thinking of it
15:31
Speaker 5: in terms of a platform like Marketplace, for example, Let's
15:34
Speaker 5: say I am looking for a particular dress that I
15:37
Speaker 5: saw in an age collection two years ago. This is
15:40
Speaker 5: very specific because it's something that I did, and I
15:43
Speaker 5: have been looking for this dress for ages. I will
15:46
Speaker 5: type in age dress size eight. I will type in
15:49
Speaker 5: age blue and White dress size eight. I will type
15:51
Speaker 5: in age Catalina dress size eight, Age MAXI dress age
15:54
Speaker 5: this asia. You will search a heap of different relative
15:58
Speaker 5: terms because everyone's kind of lists things differently. As you said,
16:01
Speaker 5: some people might be like pink dress yep, and someone
16:04
Speaker 5: else might be really descriptive. So as a seller, if
16:07
Speaker 5: you plug as many of those keywords and phrases into
16:11
Speaker 5: your description as possible, it increases the chances of your
16:14
Speaker 5: searchability significantly. And that just means that if you have
16:17
Speaker 5: a particular item that someone is looking for, hopefully you've
16:21
Speaker 5: hit one of those key phrases on the head and
16:23
Speaker 5: when they google it, you come.
16:24
Speaker 1: Up relatively close to the top.
16:26
Speaker 2: Yeah.
16:26
Speaker 4: Nice.
16:27
Speaker 5: So being really descriptive. Also, just from a administrative perspective,
16:31
Speaker 5: put as much info in as you can, so the size,
16:34
Speaker 5: the condition, if there's any fitnes I'll usually put for
16:38
Speaker 5: clothing like runs big, run ye small, and the pickup
16:41
Speaker 5: suburb as well, because otherwise you will be fielding a
16:44
Speaker 5: lot of messages from people saying, hey, what size is this?
16:47
Speaker 5: When you could save yourself a lot of trouble just
16:49
Speaker 5: by putting it into that description at the start.
16:52
Speaker 4: Okay, that's a hot tip, and I feel like using
16:53
Speaker 4: brand names as well is super helpful. I helped my
16:56
Speaker 4: mum sell a Zimmumn dress that she bought for a
16:59
Speaker 4: wedding and literally it was up for I think twenty
17:02
Speaker 4: minutes and I had like five messages amazing, crazy, And
17:06
Speaker 4: that's a really good tip. And we were actually talking
17:08
Speaker 4: about this before with our producer and a Lisa. There
17:10
Speaker 4: are specific groups on Facebook. If you're listening to She's
17:15
Speaker 4: on the Money, hopefully you're in the She's on the
17:16
Speaker 4: Money Facebook group. If not, search She's on the Money
17:18
Speaker 4: to find us.
17:19
Speaker 5: But there are a lot of groups for popular brands,
17:22
Speaker 5: so Zimmerman Mecca has a group, Dish has a group,
17:27
Speaker 5: even for things like toys. My niece's really into Squish Mellows,
17:29
Speaker 5: so I joined the Squish Mellows groups. Like there are
17:32
Speaker 5: groups for everything where people will buy, swap and sell,
17:35
Speaker 5: and so if you have a product that belongs to
17:38
Speaker 5: one of those more popular groups, and this often works
17:41
Speaker 5: for more expensive items like Zimmermon or for harder to
17:45
Speaker 5: find items or trading items like squishmallows you can join
17:48
Speaker 5: a group and there will be people in there who
17:50
Speaker 5: are specifically interested in that brand or product. So I
17:54
Speaker 5: would definitely say have a goog or have a search
17:57
Speaker 5: on Facebook and see if there are any groups that
17:59
Speaker 5: are dead catered to buy swap sell for the products
18:02
Speaker 5: that you're listing, and search if there's a buy swap
18:05
Speaker 5: cell page for your local area, because a lot of
18:08
Speaker 5: those have popped up over the last few years where
18:10
Speaker 5: it'd be like Melbourne Girls buy swap sell and it's
18:12
Speaker 5: just a bunch of people who are looking to buy
18:15
Speaker 5: and sell items secondhand, and they're close to you, which
18:18
Speaker 5: means that they're more likely to come pixtup up or
18:20
Speaker 5: it's easier for you to drop them off.
18:21
Speaker 4: That's so good, speaking of picking things up and dropping
18:25
Speaker 4: them off. From a safety perspective, how do you navigate that?
18:28
Speaker 5: Just I think it's something you definitely need to be
18:31
Speaker 5: conscious of, and like I said before, it's something that
18:33
Speaker 5: I'm hyper aware of. Personal safety is something that I'm
18:37
Speaker 5: really passionate about and it's something that makes me a
18:39
Speaker 5: little bit anxious. So definitely, where possible meeting in a
18:43
Speaker 5: neutral location, maybe you both work in the city, so
18:45
Speaker 5: you say, oh, like, let's meet you know at this
18:48
Speaker 5: coffee shop or you know on the corner of X
18:50
Speaker 5: and X near our offices, So meet them there instead
18:53
Speaker 5: of right at your house. If they do need to
18:56
Speaker 5: come to your house, make sure that you're meeting them
18:58
Speaker 5: maybe on the street. You can stand out in driveway
19:00
Speaker 5: with the items that you're not in the situation where
19:02
Speaker 5: they're right up at your doorway, and if they are
19:05
Speaker 5: coming to the door, or even if they're not, just
19:07
Speaker 5: letting someone know that someone's coming over to your house.
19:09
Speaker 5: I will always text my partner if he's not home
19:11
Speaker 5: and say, hey, like, someone's picking something up at X time,
19:14
Speaker 5: or I'm just running to someone's house to pick something
19:16
Speaker 5: up with you know the address, and I'll usually say, oh,
19:18
Speaker 5: I'll just drop you a.
19:19
Speaker 1: Text once they've grabbed it.
19:20
Speaker 5: Yeah, And it's just again that consciousness of knowing that
19:24
Speaker 5: someone knows what's going on that gives you a little
19:26
Speaker 5: bit of peace of mind. Or you can use services
19:29
Speaker 5: like sendal or sell through platforms where you are posting
19:33
Speaker 5: the product out rather than meeting with a person face
19:36
Speaker 5: to face.
19:36
Speaker 4: Yeah, brilliant. When it comes to so you've had a
19:40
Speaker 4: dress for a really long time and it's still like
19:42
Speaker 4: in very good condition, but there's a little little fake
19:45
Speaker 4: tan stain around. We've all been there. I mean, if
19:50
Speaker 4: you want to make money, surely we're lying about that.
19:52
Speaker 1: But that feels a moral How do you navigate that?
19:56
Speaker 5: I think it's really important to be upfront with people
19:59
Speaker 5: because ultimately, if I sell you a dress Georgia and
20:02
Speaker 5: you come and pick it up and you go, oh,
20:04
Speaker 5: I can see a big fat, faked hand stain on
20:06
Speaker 5: the inside, you're not going to be pleased. You know
20:09
Speaker 5: that you might not complete the transaction or you might
20:11
Speaker 5: get home and complain. So if you're selling through a platform,
20:14
Speaker 5: if you can plain, you can be booted off. There
20:16
Speaker 5: are all of those little factors to consider. I think
20:19
Speaker 5: if there is something on the inside, describe it, take
20:22
Speaker 5: a photo of it as well, because more often than not,
20:24
Speaker 5: it's I think more powerful for someone to be able
20:26
Speaker 5: to just see the problem themselves.
20:28
Speaker 1: And decide if it's an issue for them.
20:30
Speaker 5: If the fake hands on the inside of the dress,
20:31
Speaker 5: I actually don't care because you're not going to be
20:33
Speaker 5: able to see it. But if you spilled it all
20:34
Speaker 5: down the front, then we're going to have a problem.
20:36
Speaker 5: So I think being really upfront and you can kind
20:39
Speaker 5: of say, hey, like, I'm selling this dress for half
20:42
Speaker 5: of what I paid for it because of that condition issue.
20:45
Speaker 5: I don't think it's a good idea to put yourself
20:47
Speaker 5: in a situation where you're not disclosing those things because
20:50
Speaker 5: it's only going to come back and bite you in
20:52
Speaker 5: the butt.
20:53
Speaker 4: With Marketplace, are there reviews that go up there?
21:00
Speaker 5: Yeah, I don't know where they live, if I'm being honest,
21:03
Speaker 5: but when I have purchasings from people, I have definitely
21:07
Speaker 5: had a thing pop up that said, like rate your experience. Okay,
21:10
Speaker 5: so they are collecting the information, and I think there
21:12
Speaker 5: is something in the privacy policy that allows them to
21:14
Speaker 5: restrict your ability to sell. I assume if you get
21:17
Speaker 5: a heap of bad complaints. I don't really know how
21:19
Speaker 5: it works, but yeah, definitely being conscious of that. And
21:22
Speaker 5: other platforms like eBay or deepop or what have you
21:25
Speaker 5: have a rating system. So yeah, I obviously have five stars.
21:28
Speaker 5: I'm very proud of it. But yeah, those things are
21:31
Speaker 5: worth keeping in mind as well, because if people are
21:34
Speaker 5: looking to purchase from you, they're probably going to check
21:36
Speaker 5: and see if you're legit or not.
21:37
Speaker 4: Yeah, in terms of increasing the reputability of your own profile.
21:43
Speaker 4: Is there anything you do in terms of packaging the
21:46
Speaker 4: product that you're sending out, like a U tissue papering.
21:49
Speaker 1: Please, I knew you would. I do I need picks? Please?
21:53
Speaker 5: Oh my gosh. I think it's just a nice thing.
21:55
Speaker 5: I remember when I and it's totally an above and
21:58
Speaker 5: beyond and you definitely don't have to do it. But
22:01
Speaker 5: a lot of the time I'm sending out items that
22:03
Speaker 5: are a little bit pricier, So things that you know,
22:05
Speaker 5: are maybe a couple of hundred dollars, and I just
22:08
Speaker 5: think it's nice to one protect them when you ship them,
22:11
Speaker 5: because we've all seen Australia Post be a little bit
22:13
Speaker 5: rough on the products that they're handling, but also just
22:16
Speaker 5: kind of a nice experience.
22:17
Speaker 1: So I do.
22:18
Speaker 5: I bought a pack I think I got it from
22:20
Speaker 5: Office Works. It was like two hundred sheets of tissue
22:22
Speaker 5: paper for like twenty dollars or something like that, so
22:25
Speaker 5: it's like a cent a sheet that's probably not right now.
22:28
Speaker 1: But it was very affordable when you break it down.
22:31
Speaker 5: And I also save all of my little you know,
22:34
Speaker 5: when you order from Mecca, you get like a little
22:36
Speaker 5: sample sashet nice. I save those and when people if
22:39
Speaker 5: people spend a certain amount of money, I'll just chuck
22:41
Speaker 5: one in with it. I want to buy from you anytime,
22:45
Speaker 5: anytime you're welcoming my shop.
22:46
Speaker 1: Doorg to change, But I think where you can.
22:49
Speaker 5: Doing those little things are kind of nice, Especially for
22:52
Speaker 5: someone like me. I've sold like three hundred items. I
22:55
Speaker 5: think like it's definitely a bit of a sight pussle
22:57
Speaker 5: for me, and so doing that just makes the experience
23:01
Speaker 5: more enjoyable. You don't have to do it by any
23:03
Speaker 5: stretch of the imagination, but I think if people are
23:05
Speaker 5: spending a lot of money, and if you are kind
23:07
Speaker 5: of doing it regularly, it's just a nice thing to do.
23:10
Speaker 1: See yourself apart.
23:11
Speaker 4: Brilliant before we head off for the day, j Rick.
23:14
Speaker 4: For anyone who's listening and is like, yeah, I'd love
23:16
Speaker 4: to sell three hundred items, but I don't have anything
23:19
Speaker 4: to sell, Like, how have you done that over the journey?
23:22
Speaker 4: How can you be strategic about this and flip things
23:24
Speaker 4: for a profit.
23:26
Speaker 5: I think you have to be harsh. Yeah, the average
23:29
Speaker 5: person has so many items in their home that they
23:32
Speaker 5: are not using that you're holding on too for sentimental value,
23:35
Speaker 5: or you know, maybe it's something that used to fit
23:37
Speaker 5: that doesn't anymore and you're like, oh, well, I'm gonna
23:39
Speaker 5: get there again. I think you just need to kind
23:42
Speaker 5: of take a step back and go would I rather
23:44
Speaker 5: have fifty bucks or this dress? And if the answer
23:47
Speaker 5: is fifty bucks, list it, sell it, get rid of it.
23:50
Speaker 5: You will feel good when you start clearing things out.
23:53
Speaker 5: And sometimes it's nice to do like a big Marie
23:56
Speaker 5: condo style, like does it make me feel good? A
23:59
Speaker 5: little line with my values, cleanse yep, and list it
24:02
Speaker 5: all at once in a big bulk selling spree. Or
24:05
Speaker 5: it can sometimes just be oh, I tried this thing
24:07
Speaker 5: on and it doesn't fit the way it used to.
24:09
Speaker 5: I'm just going to get rid of it because there's
24:10
Speaker 5: no point in it sitting there. But I think don't
24:13
Speaker 5: hold onto things. And that's something that I found really
24:16
Speaker 5: hard originally. Was I would go, oh, but I love
24:19
Speaker 5: this dress. It's so pretty. I feel so good when
24:21
Speaker 5: I wear it. But I haven't worn it in four years. Yes,
24:24
Speaker 5: and so it's going to just sit in that closet
24:26
Speaker 5: for another year, not getting any lover or any use.
24:29
Speaker 4: Or I could have the cold, hard cash which, let's
24:31
Speaker 4: be honest, that's better baby.
24:32
Speaker 1: Yeah, we all love it on the money exactly right.
24:35
Speaker 5: So doing that, I've seen people do the hanger trick
24:38
Speaker 5: for your closet where you flip all your clothes around
24:41
Speaker 5: so the hangers are facing backwards, okay, and then when
24:44
Speaker 5: you wear an item, you flip it back the correct way,
24:46
Speaker 5: and so in three or six months you can look
24:48
Speaker 5: at your closet and go, okay, all of these backwards
24:51
Speaker 5: hangers haven't been worn. And that's an easy goodbye, goodbye goodbye.
24:55
Speaker 4: Yeah, that's a clever trick. And I swear I have
24:58
Speaker 4: a wardrobe full of clothes.
25:00
Speaker 1: Why were is this jumper? Every record?
25:02
Speaker 4: You guys are like, ge, you need some new clothes.
25:04
Speaker 4: I've got them, I just don't wear.
25:05
Speaker 1: Them, okay, j rig.
25:07
Speaker 4: I feel like that's the perfect place to finish it.
25:09
Speaker 4: I know I'm still trying to sell my year to
25:11
Speaker 4: have formal dress and now I'm like, no, mate, I
25:15
Speaker 4: need to take your tips on board.
25:16
Speaker 5: Please give me and I'll see if you can you
25:20
Speaker 5: can take.
25:23
Speaker 3: No.
25:23
Speaker 4: But thank you so much, Jarek. A pleasure having you
25:25
Speaker 4: on the Wednesday Show. It's an absolute joy. And I
25:28
Speaker 4: think the girl is will love it already. Guys, please
25:31
Speaker 4: remember that the advice shed on She's on the Money
25:33
Speaker 4: is general in nature and does not consider your individual circumstances.
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25:56
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26:11
Speaker 4: We will see you on Friday, guys, see you then,