169: Why successful law firms hit the ceiling with Mike Zappone
Tom Tona is joined by Mike Zappone for a practical conversation about why growing law firms stall, what a "ceiling" actually looks like, and how EOS helps leaders build something that runs beyond the founder. Mike brings real-world operator experience, including having built and exited a business to private equity, and Tom shares how those lessons are changing the way his firm communicates, delegates, and scales.
In this episode, they unpack the difference between being a high-performing owner and building a true organization, why simplicity wins over complexity, and how accountability…
The skinny
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