Latest / The Innovation Show / Split the Pie: Barry Nalebuff on Fair Negotiation, Game Theory, and Better Deals
Transcript
- 0:00Before we start, I want to thank our sponsor Kyndryl, who runs
- 0:03and reimagines the technology systems that drive advantage for
- 0:06the world's leading businesses.
- 0:08With a unique blend of AI powered consulting, built on unmatched
- 0:12managed service capability.
- 0:14Kyndryl helps leaders harness the power of technology.
- 0:17For smarter decisions, faster innovation, and a lasting competitive edge.
- 0:21You can find Ry and the Kyndryl Institute at KYNDRYL Kyndryl.com.
- 0:28Negotiations are incredibly stressful and can bring out the worst in people.
- 0:33Wouldn't it be better if there were a principled way to negotiate?
- 0:37Wouldn't it be better if there were a way to treat people fairly and
- 0:41get treated fairly in a negotiation?
- 0:44Today's book offers a new negotiation strategy that does both these things.
- 0:49A field tested method that reframes how negotiations play out.
- 0:54Our guest helps identify what is really at stake in a
- 0:58negotiation, what he calls the pie.
- 1:01We will share how it helped reframe a high stakes negotiation when Coca-Cola
- 1:06purchased Honest Tea, a company our guest co-founded with a former student.
- 1:11We'll also introduce the PIE framework and how it works for everyday negotiations.
- 1:16It is an honor to welcome serial entrepreneur, serial author, and professor
- 1:22at Yale University, author of Split the Pie, A radical new way to negotiate.
- 1:27Barry Nalebuff, welcome to the show.
- 1:29Thanks for inviting me.
- 1:32It's great to have you, man, on the show, and I thought before we
- 1:36lose people, as you see across your statistics on a YouTube channel,
- 1:40Yeah.
- 1:41I thought we'd get the big idea of the book out first and then dive
- 1:45into a little bit about how to use the framework and what it is.
- 1:48But maybe we start with the big idea.
- 1:50As you said, I teach at Yale.
- 1:52My students at Yale are smart.
- 1:54They're empathetic, they're great problem solvers until they start negotiating.
- 2:00And then some malady takes over and they think they have to act
- 2:03like a jerk in order to succeed.
- 2:06And what I want to do is share a principled approach to negotiation that
- 2:11shows how to succeed without being a jerk.
- 2:14And so that's probably what I should have called the book,
- 2:16negotiating Without Being a Jerk.
- 2:19And the trick is, if you bring your whole self, your empathy, your problem
- 2:26solving skills, people are afraid of being taken advantage of because
- 2:30the other side might be a jerk.
- 2:34Or they might actually just be like you, but don't know a better way to negotiate.
- 2:38And so how do you bring your whole self, the tools that have allowed you to be
- 2:43successful in everything else you've done also be successful in negotiation?
- 2:49And the answer to that, in my view, is to understand what the negotiation is about
- 2:54and to insist on getting half the pie.
- 2:59It's clear that you can't have a successful negotiation if both
- 3:05sides want to get more than half.
- 3:07Because if I want 60%, you want 60%.
- 3:11That just doesn't work.
- 3:14And there's no reason for me to take less than half the pie.
- 3:17So I want you to be as ambitious as you can and still get a deal.
- 3:22And the most ambitious you can be is to say, I want to get at least half the pie.
- 3:29Now, if the negotiation were super simple, if I said, you and I have
- 3:34to figure out how to divide up.
- 3:37A dollar bill and if we can't agree on how to divide it up, we both get zero.
- 3:43I don't think the answer here is hard.
- 3:44Right.
- 3:44What would you do?
- 3:46I'd probably go for 50 50.
- 3:48Try for a moment, going for more than 50,
- 3:51I'll go 75 'cause I did more work.
- 3:54and part of the answer which we're seeing here is there aren't any good reasons
- 3:57for why you should get more than half.
- 3:59You can try and make stuff up, but at the end of the day all you're
- 4:04really doing is just wasting time.
- 4:06And essentially in the end, we're gonna get back to 50 50.
- 4:11In the meantime, I'll think you took away a couple minutes of my
- 4:13life that I can ever get back.
- 4:16I won't necessarily trust you, I won't wanna work with you the same way.
- 4:19So if life is simple in that all we're doing is negotiating over how to divide
- 4:24up a hundred dollars, we know how to do it, we're gonna split it 50 50.
- 4:28And my job is to help people see what the dollar bill is in the negotiation.
- 4:35once they can recognize that, then they know what to do, which
- 4:38is to divide it up equally.
- 4:40So let's share straight away your idea of the pie as this additional
- 4:45value that's created through an agreement to work together.
- 4:47And as you say in the book, when the stakes are correctly understood,
- 4:51it is far easier to reach an agreement in the first place.
- 4:54absolutely.
- 4:55So people are confused what the negotiation's about, a result,
- 4:59they make arguments about fairness that really don't make any sense.
- 5:04But if you can.
- 5:06Convert the negotiation into a data exercise use that to measure what
- 5:10the pie is, then actually things become a whole lot more clear.
- 5:15So I'll give you an example based on a negotiation my mother was involved in.
- 5:21She was a renter in Sarasota, Florida.
- 5:24Florida.
- 5:26And this was during the pandemic.
- 5:27And her laKyndrylord thought that would be a good time to sell the house that she
- 5:31was renting because a lot of people were moving to Florida during the pandemic.
- 5:36And he said to her Marcia, 'cause that's her name.
- 5:41I I'm putting the house up for the market for sale, and you've been a good tenant.
- 5:47I'm happy to sell it to you at a little discount.
- 5:50I think the market price is 800,000.
- 5:54But for you, I'll sell it at seven 90.
- 5:57My mom liked the house.
- 5:58She was happy to buy it at the market price.
- 6:02and so what is the pie in this negotiation?
- 6:07be my professor type and ask you questions.
- 6:09Oh man, you put me on the spot.
- 6:10So the, the pie is what he saves from going to the market and all the costs
- 6:19I love it.
- 6:20You're doing great.
- 6:22and what she saves from having to go to the market.
- 6:26How to move out,
- 6:28Exactly.
- 6:29Okay.
- 6:29So you are, you are just acing this here.
- 6:32I read the book, man.
- 6:33I read the book.
- 6:34but this example is not in the book.
- 6:37So, 'cause I think this happened after the book was written.
- 6:40Yeah.
- 6:40Well, the, the pie framework helps me understand that,
- 6:43where I wouldn't have before.
- 6:44right?
- 6:45The pie framework is in the book, but not this example.
- 6:47So this is great.
- 6:49So what are his costs associated with going to the market?
- 6:54He'd probably have to spend $10,000 putting in new carpets and new appliances.
- 6:58And he'd probably have to spend 5% on a real estate agent commission.
- 7:02So you're talking about 5% of 800,000.
- 7:06That's 40,000, plus 10.
- 7:09And my mom would have to go and move, which hiring a
- 7:15moving truck is sort of a pain.
- 7:17This cost associated with that, let's call that 10,000.
- 7:21So I would say the pie is $60,000 and all that.
- 7:2660. My mom is kind of automatically getting 10 because she doesn't pay
- 7:31the moving costs and he's getting 10 'cause he doesn't have to
- 7:37do the fix up costs.
- 7:39And so she comes back and says, look, if we work together, we can save an extra
- 7:46$40,000 beyond what we'd save individually in terms of the real estate agent.
- 7:51And I'm prepared to split that with you half and half.
- 7:54So I'm happy to pay the market price for this house.
- 7:58Minus 20,000, and he comes back and says, Marcia, I don't think you understand.
- 8:04It's a hot market and that's why I should get three quarters of the 40.
- 8:10why I'm giving you 10 and I keep 30.
- 8:13Okay.
- 8:14Should I try one more time to see how you'd respond to that?
- 8:17Yeah, so the pie, if the pie is, you said 60 K,
- 8:21Right.
- 8:21then it
- 8:22that in some sense, they have to argue over
- 8:25Yeah, the extra,
- 8:26the
- 8:26yeah.
- 8:27and 10 were already being allocated to them equally in
- 8:30Oh, gotcha, gotcha.
- 8:31Yeah.
- 8:31reallocate that amount.
- 8:34So the 40 K extra should go 20/20 because that's what they create together.
- 8:39Yes.
- 8:40But he's saying, I want to get 30 and you can have 10 because it's a hot market,
- 8:44so I should get more than half the pie.
- 8:47Which is the power play You talk about, he believes he's in the power position.
- 8:51Yeah.
- 8:51So how do you respond to that?
- 8:54Well, you'd say, well you, you have to be willing as your, you mentioned the great
- 9:00Herb Cohen who was a guest on the show.
- 9:02You have to not be emotionally involved and be willing to walk away.
- 9:05well, herb would say you have to care, really care, but not that much.
- 9:09Yeah.
- 9:11so I think not only do you have to show people what the pie framework
- 9:15is, but you also have to show them why their arguments are wrong.
- 9:20And answer here is, look, fact that it's a hot market is why the market
- 9:26price is 800,000, not 700,000.
- 9:30But it has nothing to do with how we're gonna split up this 40.
- 9:33That if you sell the house to anyone else besides my mom, are
- 9:38only gonna collect seven 60.
- 9:41And if my mom wants to buy this house, buy a similar house from anybody
- 9:45else, she's gonna have to pay 800.
- 9:48So the only way that the two of you.
- 9:51gonna be able to get this extra 40 is if my mom is the buyer and you are the seller
- 9:56As you say, there's no, extra work there is incredibly say
- 10:01you haven't even valued that.
- 10:02There's no extra work.
- 10:03There's, well that's the part of the 10,000 he's saving in terms of no
- 10:07fix up the carpets, no leaving the house empty for a month or two while
- 10:10he's trying to find another buyer.
- 10:14so that's already baked in and he gets it.
- 10:18And so we agree that my mom will buy the house for two and a half
- 10:23percent less than the market price that we'll split the 5% commission.
- 10:27And it turns out there were five different houses on that same
- 10:30street that it sold in the last six months 'cause it's a development.
- 10:34And so we did some adjustments for square footage, lot size and so on.
- 10:40And I think we came up with a number, like 786,000 and some change.
- 10:46And then split the agent fee.
- 10:49And he really got it because he said, you know, why are we hiring
- 10:52two two lawyers to do this contract?
- 10:55Why don't we just hire one lawyer, the extra lawyer fee, and split the savings?
- 11:00And we did that too.
- 11:03Amazing man, and I'm sure you were behind it.
- 11:05It wasn't your mom.
- 11:06Just read the book.
- 11:08Yeah.
- 11:08I think there's some truth to that, my friend.
- 11:12So be before we come to the brilliant examples, there's, there's such
- 11:16practical examples in this book.
- 11:17If you're a landlord, if you're renting a house, what do you do if
- 11:21you break the lease, if you're an entrepreneur and you wanna sell your
- 11:25business, if you wanna buy a business.
- 11:26All these kind of things.
- 11:27If you want to invest m and a, if you're a judge, if you're a lawyer.
- 11:31So many great things in here, but I thought we'd share the origin here
- 11:35because one of the things I thought about is sometimes you have maybe a
- 11:40narcissist and you're dealing with a narcissist, and there'll be a pyrrhic
- 11:44victory where it's like going, I don't care who wins, as long as you don't.
- 11:47Yeah.
- 11:48some, some people.
- 11:49But you mentioned the origin of the pie, which dates right back to the
- 11:532000 year old Babylonian Talmud.
- 11:56Yeah.
- 11:57So it's this notion of the principle of the divided cloth.
- 12:02I wonder if I can even come up with a cloth.
- 12:04I think I can.
- 12:05Let's see.
- 12:07Yep.
- 12:07I found a, something here will work as a cloth.
- 12:10So basically the idea is that one party here's our, our cloth, it's a little,
- 12:16maybe it's a little bit too long to put on the screen, so we'll make it half size.
- 12:21One party is asking for some amount, let's say, from here to here, and the other
- 12:26party starts at the other end, a little hard for me to do with just by myself.
- 12:31And they go from here to there.
- 12:34And the notion is that the first party has conceded from
- 12:37this amount to the end to me.
- 12:40And I've conceded from this amount to the end, to the other side.
- 12:44And what's really in dispute is the part that we're both claiming.
- 12:48And the Talmud says that's what you should divide.
- 12:52And that notion of figuring out what's in dispute really the
- 12:56insight behind what's in the pie.
- 13:00And I said right in the beginning of this cast, what's confusing to people is they
- 13:06don't know what they're negotiating over.
- 13:08And so in the case of my mom and the house, they think, oh, we're
- 13:12negotiating over the price of the house.
- 13:14Well, there's kind of a market price for that, and there's
- 13:17not a whole lot of dispute.
- 13:18I mean, maybe there's a $5,000 range in terms of what the price
- 13:23per square foot could be and how you do the right, comparable and so on.
- 13:27But the real source of this negotiation is how are we gonna save that $60,000?
- 13:31That's much bigger than anything else.
- 13:34And that's the.
- 13:37Real source of what these two parties, this is why these two parties should do
- 13:41the deal and why it makes sense for them to do the deal compared to anybody else.
- 13:46And once you see that, then it just changes everything in
- 13:49terms of how you negotiate.
- 13:52it's such a brilliant framework, and when you get it, you get it.
- 13:54It took, took me a while.
- 13:55I have to admit with the numbers because the examples you're giving
- 13:58and the variables you give and the tables in the book, but it's
- 14:01really, really highly worth reading.
- 14:03It's a brilliant skill to have and a, a new lens through which to see
- 14:07agreement, but also opportunity.
- 14:09I think that's the thing you, you see opportunity.
- 14:11Yeah,
- 14:12of the ways you saw opportunity, which was brilliantly done, was
- 14:15with bottling and you, you brought your inefficiencies to the table.
- 14:21Maybe we'll share this one.
- 14:22yeah.
- 14:22So you mentioned earlier that I started a company called Honest Tea.
- 14:27I did that with one of my former students, Seth Goldman.
- 14:31after doing this for 10 years, Coca-Cola came to us.
- 14:34And talked about how we could work together.
- 14:38And one of the opportunities we had to work together was we were paying 19
- 14:43cents a bottle for the glass bottles that we were using, and Coke could
- 14:47buy those exact same bottles at 11 cents, and there were about a hundred
- 14:51million bottles we were buying.
- 14:53So 8 cents on a hundred million is $8 million.
- 14:57And the question is, how would you divide up that 8 million
- 15:00between Koch and honesty?
- 15:03Well, if you took the standard approach, your proportional
- 15:06division, Koch sales were 40 billion, honesty sales, 20 million.
- 15:11So that's 2000 to one ratio, which means Coke would get 7,996,000 and
- 15:18honest would get 4,000, which, you know, you're, you're shaking your head.
- 15:24It's like that just.
- 15:26That's ridiculous.
- 15:28And even they saw that was ridiculous.
- 15:31And it shows you that proportional can't really be right because
- 15:36nobody would accept that.
- 15:39And so they said 7 million for them and 1 million for me, for us.
- 15:44And I come back and say four and four.
- 15:48I say, well, Barry, that's, that's cute.
- 15:49But you know we are bringing all of our buying power to the table.
- 15:54What are you bringing to the table?
- 15:57And sarcastic answer is our inefficiencies, in the sense that
- 16:03your buying power isn't worth anything without the fact that we're
- 16:07spending too much on these bottles.
- 16:09Coke has already applied their buying power to their 40 billion in sales.
- 16:13So if they want to apply it to our a hundred million bottles, what they
- 16:19need is the group of consumers who think this organic, not too sweet.
- 16:24Alexa.
- 16:25an overpriced bottle is a great thing.
- 16:27need our customers, they need our product, and they need the fact
- 16:30that we're overpaying for bottles in order to create this pie.
- 16:35And they said, oh, Barry, that that, that's a pretty good argument.
- 16:37I, I can see that, but I think you're missing something, you know,
- 16:41which is, look for Honest Tea, a million dollars is a lot of money,
- 16:46life-changing amount of money.
- 16:48Whereas for Coke, it's not even a rounding error on a rounding error.
- 16:51It's not material.
- 16:54So we should get seven and you get one.
- 16:58My response is, well, you just told me you don't care about money.
- 17:00Why don't we get seven?
- 17:01You get one.
- 17:03And once you're in PY land, any argument that somebody makes can be turned around
- 17:11and therefore there is no justification of anything but four and four.
- 17:16So also, let me give your listeners the epilogue here because a
- 17:22story didn't end there, which is.
- 17:24in the end they decided it made sense for them to buy the company, and that is any
- 17:29entrepreneur's dream to sell to Coca-Cola.
- 17:33Coke is really good at bringing companies from a hundred million to a billion,
- 17:37and they're also pretty good at bringing companies from 50 million to zero.
- 17:42And so they wanted to wait a few years before they bought
- 17:45us because we were too small.
- 17:47And so they agreed.
- 17:48We agreed that they would buy us in three years, and during those
- 17:52three years before they bought us, they'd help us with production,
- 17:56with purchasing, with distribution.
- 17:58But there was a problem.
- 18:01And the problem is they didn't want to be penalized and have to pay more for all
- 18:08the things they were doing to help us.
- 18:10Okay.
- 18:11how do you respond when they say, that seems like a pretty good argument, right?
- 18:16Yeah, exactly.
- 18:17then have to pay more.
- 18:21Well, I, I know the logic of this, so I don't wanna spoiler for audience.
- 18:24I want you to think about it.
- 18:25give 'em away so you can, let's see how you, let's see how you're doing on this.
- 18:29Yeah.
- 18:29So you, you, well, I know what you did.
- 18:32You, where you go.
- 18:33Okay, well let, let's,
- 18:35You say not what I did.
- 18:36Just what's the argument against that when they say they don't want to be
- 18:38penalized for having to pay more for all the things they're doing to help.
- 18:42without me being there, there's no, there's no, there's no
- 18:45pie to create between us.
- 18:47That's true.
- 18:48So what you're doing, and you're absolutely right, is what I'll call
- 18:51the high level argument is if we don't reach an agreement, there is no pie.
- 18:57And that but you also wanna show them what's wrong with their argument, not just
- 19:03what the right argument is.
- 19:05And so the answer is that you shouldn't have to pay full price for all the
- 19:13things you're doing to help us.
- 19:16But you should pay half price because yes, we need you to help us, but you
- 19:24need us as the vehicle to be helped that without us being here, there is nobody for
- 19:30you to help to create this extra value.
- 19:32So only by coming together do we create this extra pie.
- 19:35And so the right solution is what you should do is pay full
- 19:40price on sales up to the level we could achieve without your help.
- 19:45And to the extent we go above that, then you pay half price.
- 19:50so in that sense, you are going to be rewarded for all the things
- 19:54you're doing to help us, you're gonna be awarded at half level.
- 19:57'cause we're gonna get half those rewards too.
- 20:00And we agreed on that framework in the first hour.
- 20:03And then the hard part of the negotiation was, well, what is full
- 20:06price what is the level that we could achieve without your help?
- 20:12And what I'd say is that's the data exercise.
- 20:14And so I'm trying to convert negotiation into a data exercise.
- 20:18And the other thing is that we can agree upfront that what
- 20:21we're gonna do is split the pie.
- 20:23Then we gotten over the hard, the contentious part, and now we can focus our
- 20:29efforts on how do we make the pie bigger?
- 20:32And you saw that with my mom's case.
- 20:34We agreed that we were gonna split any savings.
- 20:36And so now he can say, well, let's make the pie bigger by
- 20:39hiring one lawyer rather than two.
- 20:42Absolutely brilliant.
- 20:43And the, I just wanted to bring it a little bit further because the, the
- 20:47examples you give are so relatable and you can re easily slot yourself in
- 20:52there as one of the characters at play.
- 20:54Hopefully for many of our listeners can slow.
- 20:56Into the success that you had with selling the business as you did.
- 21:00But I want to just highlight as well that that was your first time
- 21:03actually using it in the field.
- 21:05Absolutely.
- 21:06So I'd been teaching this course at Yale and developing the PI
- 21:09framework, and thinking it was gonna be useful, but actually, who knew?
- 21:19And then this opportunity came and said that we weren't allowed
- 21:25to hire investment bankers.
- 21:28'cause they didn't wanna turn this into an auction.
- 21:31And so I found myself in the uncomfortable position of having to
- 21:36negotiate the sale of this company.
- 21:39And as going back to Herb Cohen he says, you know, the, you're the worst
- 21:43negotiator when you're negotiating for yourself 'cause you care too much.
- 21:46And boy did I care a lot.
- 21:48This was gonna be a life-changing, event.
- 21:52But the trick is to apply the principles of the pie and basically
- 21:57think about the logic of negotiation.
- 22:00And that helps bring down the emotional temperature.
- 22:02Let's give another example.
- 22:04'cause there's so many brilliant ones in the book.
- 22:05So this is something most of our audience will have experienced is buying a
- 22:10domain name, but sometimes you go to buy your domain name and somebody's
- 22:15already taken it, but it's not active.
- 22:17What happens in those cases?
- 22:18Well, this is a, a little variation of that.
- 22:23This was a case where I wasn't as smart as I thought I was.
- 22:28so I decided for one of the companies that I created maker Oats that I
- 22:35wouldn't hire a lawyer to do a trademark.
- 22:39You don't need a lawyer.
- 22:40You can go to uspto.gov and file your own trademark and save a thousand dollars.
- 22:49But what I forgot was the fact that when you file a trademark, the
- 22:53U-S-P-T-O publishes the, the, trademarks because they have to 'cause otherwise.
- 22:58trademark, people wouldn't know who to object to.
- 23:01Oh, you're infringing on my trademark.
- 23:04And the day that the trademark was published a, a troll a jerk who who I'll
- 23:16call Edward Kahn, 'cause that's his name.
- 23:20And he went and bought the domain name associated with the the trademark.
- 23:25He bought maker roads.com.
- 23:27And he writes to me saying that he'd sell it back to me for $2,500.
- 23:36So I'm kind of annoyed here maybe extremely annoyed.
- 23:41Learned my lesson about not hiring a, a law firm.
- 23:47And I'm not also as dumb as I sound having made this mistake.
- 23:52I did some research and discovered that what he had done is called
- 23:56registration in bad faith.
- 23:58That you're not allowed to do what he did.
- 24:01And ICANN, which is the international something of names and numbers has a
- 24:05dispute resolution process, which when people do this registration in bad faith
- 24:11will bring the domain name back to me.
- 24:15They they will restore it to its rightful owner.
- 24:19The only problem is that that process costs $1,300.
- 24:24So it's quick.
- 24:27And I did some research and it turns out Edward has gone in
- 24:30front of I can on many occasions, and he's lost every single time.
- 24:34And it's not surprising he loses 'cause what he's doing is, is wrong.
- 24:40Moreover, he doesn't even protest when somebody fi makes his claim.
- 24:47And, you know, why does he not protest?
- 24:52Because he has nothing to, no, nothing to stand on.
- 24:55He has nothing to stand on and why spend the effort?
- 24:57'cause he knows he's gonna lose.
- 24:59Yeah.
- 24:59So I'm really confident that I'm gonna win this thing.
- 25:02I mean, you know, a hundred percent confident, basically.
- 25:06So there's no way I'm gonna pay him 2,500 when I can get it from, ICANN for 1300 it.
- 25:12So I write back to him and tell him that, and I offer him 500
- 25:15bucks and he comes back at 1100.
- 25:18So now it's time to bring out the pie.
- 25:22And so who's in a stronger negotiating position?
- 25:25Myself or Edward?
- 25:27You're 1300 down regardless here.
- 25:30Well, not regardless, but regardless of if you can make a deal with Edward,
- 25:33Yeah.
- 25:33So what is the pie in this negotiation?
- 25:37I mean, I, I value this trademark at $40,000.
- 25:41Let see if that helps.
- 25:44But the pie is 1300.
- 25:47You're absolutely right.
- 25:48I can't trick you.
- 25:51yeah.
- 25:53so that doesn't, people can read it and still, you know, my students
- 25:56don't always get this right.
- 25:59so if I win the case, I'm gonna get the trademark.
- 26:05And so if I reach a deal with Edward, I'm gonna get the trademark.
- 26:08And if I don't reach a deal with Edward, I'm gonna get the trademark.
- 26:10I'm getting the trademark no matter what happens.
- 26:13the only question is whether we waste $1,300 at, ICANN.
- 26:18In order to do that, needs me to say yes, and I need him to say yes.
- 26:23So the pie is this, $1,300 we can save by doing a deal.
- 26:28I tell him that and I say, look, you know, your 1100 number is really unfair.
- 26:33Because you'd be up 1100 and I'd only be up 200.
- 26:37I'm only risking $200 by saying no to you here.
- 26:41So forget that.
- 26:44But I'll pay you 650 and if I do that, you're a 650 ahead of no deal.
- 26:48And I'm 650 ahead of no deal.
- 26:50And that's as far as I'll go.
- 26:52And he comes back and says, look, I made these giant moves so far.
- 26:57I'll go down to 900, but I've moved a whole lot more than you have.
- 27:02Was that really right?
- 27:03Has he moved more than I have?
- 27:06So he's pretending he's moved from 2,500 all the way down to 900.
- 27:12So he thinks he's moved 1600.
- 27:14And he says, well, I'm only going from 500 to 650, but in my view
- 27:19of the world, we weren't even negotiating till he gets to 1300.
- 27:23And so I think he's moved from 1300 to nine and I've moved from zero to 650.
- 27:30So people will say BS like, I've moved more than you.
- 27:33And they're trying to get reciprocity in that, they'll also just make stuff up.
- 27:39And so
- 27:42when he's at 900 and I'm at 650, you know, my job is at that point to hold firm.
- 27:49And I don't even respond to his letter.
- 27:52a week later he says, yes.
- 27:55So, what's going on here?
- 27:57Because look, Edward doesn't care about the pie.
- 28:00He doesn't care about fairness.
- 28:01He's a jerk.
- 28:04So how did I get him to care about the pie?
- 28:06Well, I don't, in the end, have to convince him to care about the pie.
- 28:10All I have to do is convince him that I care about the pie
- 28:14and I don't do unfair deals.
- 28:17And therefore he can either do a fair deal or we can do no deal.
- 28:23So what's the problem with asking for 700?
- 28:26Going up from
- 28:31apart from he wins.
- 28:32Yeah.
- 28:33Okay.
- 28:33That's
- 28:34It's unfair.
- 28:35It's unfair.
- 28:36Not Me, but there's something else that I think is another
- 28:38real problem with doing that.
- 28:41I didn't, I didn't get that one from the book.
- 28:43No, you may not.
- 28:44Well, here's the thing.
- 28:45I'm giving up my principle.
- 28:47Okay.
- 28:48If my
- 28:48So.
- 28:49is that we split the pie, 700 is arbitrary, and now I'm playing
- 28:55his game rather than my game.
- 28:57And so if you have principles, you have to stick to them.
- 29:01I important thing is something that came out in the book is that
- 29:05also you have to be willing to walk away given those principles
- 29:10Yeah.
- 29:10and your ethics.
- 29:11Absolutely.
- 29:12And so
- 29:12I gave this presentation at West Point and you know, this is what they live by.
- 29:16It's like, yeah.
- 29:17You know, sometimes we risk our lives give, sacrifice our lives over principles.
- 29:22And so my principle is I don't do unfair deals.
- 29:26I'm not asking you to do unfair deal either, by the way.
- 29:30offered you something that's fair.
- 29:32And what most people do is they just throw spaghetti on the wall and see what sticks.
- 29:37Well, can I get you at 12 2500?
- 29:39Can I get you at 1100?
- 29:41Can I get you at 900?
- 29:43But they have no particular reason to pick one number over another where, and so
- 29:48they can say, it's an ultimatum, it's my last move, but why should I believe that?
- 29:54And so I have this view that principles beat arbitrary.
- 29:59And the other thing you had on your side was time.
- 30:02I think that's an important thing
- 30:04I think the bigger thing is that I had a reason for what I was doing
- 30:07that it, we saw right at the beginning of the a hundred dollars bill, you
- 30:11know, we was gonna split it 50 50.
- 30:13And once you see that it's $1,300 and each of us is needed, there's no
- 30:20reason to do anything other than 650-
- 30:21650. So, and any argument he makes can be turned around.
- 30:28And I'm not offering him, I'm not asking to do something that's unfair for him.
- 30:32I'm not saying I'll give you 200, 'cause two hundred's better than zero.
- 30:36let's share the epilogue
- 30:37well actually the epilogue is spend 1250 and buy the damn domain name
- 30:41before you file the trademark.
- 30:42Let's, let's get that right.
- 30:45I didn't do my groundwork of sharing what I was talking about, which was you
- 30:48sold up business two to Quaker Maker
- 30:51Correct.
- 30:52for you.
- 30:53That, that, that's why I valued the trademark so much.
- 30:56Maybe we will build on this because there's a brilliant example you give
- 30:59again, and and this one really helped you understand the idea of working together.
- 31:04And this was a brother and sister Bharat and an Anju who
- 31:07wisely took your class in Yale
- 31:09Yeah.
- 31:09and benefited from it.
- 31:11Maybe she didn't quite pay for her fees, but she got a little bit towards them.
- 31:15Yeah.
- 31:17So this is a case where easy for people to be confused about what the pie is,
- 31:24and it's a little hard to do as a, a video because there are numbers involved.
- 31:30But let, let's give it a try.
- 31:32I, can share them if you like.
- 31:34I, I, lemme see if,
- 31:35That'll, I think
- 31:36I think I'm,
- 31:36people can see a video.
- 31:38I have let me see.
- 31:39Lemme see.
- 31:41Can you see that?
- 31:41at that.
- 31:41It's perfect.
- 31:42There you go.
- 31:43I think somebody was planning on doing this.
- 31:46Well, I'm always prepared, man.
- 31:47I'm always prepared.
- 31:48I'd say so.
- 31:49So this, now we can really do it with people following along and at home.
- 31:54So we have Anju and Bharat who have different amounts of money to invest.
- 32:00And Anju has $5,000 to invest, which at 1% will give you 50 bucks.
- 32:05And Bharat has 20,000 to invest, which at 2% will give you 400.
- 32:11But if you can combine their funds, banks will pay higher interest rates
- 32:15when you have a larger amount on deposit.
- 32:18so they can get 3% on 2,500, is 750.
- 32:22And the question is, how will the two of them divide the seven 50?
- 32:26If they can figure out how to do it, then split the 750, but they
- 32:32can only do it if they can figure out what's a way they can agree on.
- 32:38And the vast majority of people who have not read this book who just come to
- 32:43this straight in life would say, well.
- 32:46Bharat is putting in four times as much money as anju.
- 32:50So Bharat should get four times as much of the interest.
- 32:54That would be 600 to one 50.
- 32:58And note that in that case, both of them are getting 3% interest.
- 33:033% on 5,000 is 150, on 20,000 is 600.
- 33:09And people make this argument all the time that proportional is fair.
- 33:14This is what Aristotle would say, that proportionate is what's just,
- 33:18and the just is what is proportional.
- 33:21But as I said right at the beginning of this podcast, look, are confused
- 33:28about what the negotiation is over.
- 33:30in my view, it's not over the $750 because Anju and Bharat are coming
- 33:36into this with 450 between them, 50 for Anju and 400 for Bharat.
- 33:41Why are they coming together?
- 33:43To go from 450 to 750.
- 33:47And so in my view, this negotiation, the pie is over.
- 33:51The extra $300 they can create by coming together.
- 33:55And Anju and Bharat are equally needed to make that happen.
- 34:00so you should split that 300, 150 150.
- 34:05People understand correctly this notion of equality.
- 34:09And they try and split the seven 50 equally.
- 34:12375, 375, but that doesn't work because barot would never take 375.
- 34:18He can get 400 on his own.
- 34:19And so yes, equality is right, but you have to apply it to the right thing,
- 34:26which is the pie, the extra 300.
- 34:29It's why the two parties are coming together.
- 34:32And once you see that, it just changes your whole perspective.
- 34:36And we've run experiments where don't tell people about the pie and a majority
- 34:42of them pick their proportional.
- 34:44And then when we tell Anjus about the pie, it changes people's behavior
- 34:49and the number of people who go from the 150 solution to the 200 solution
- 34:54just about doubles, by the way, when we tell Bharats about the pie, but
- 34:59not Anjus, doesn't have much impact.
- 35:02So basically the Bharats are happy to take more than half the pie in
- 35:07the proportional solution, so long as the Anjus are unaware of it.
- 35:11But once Anjus have the argument and make it Bharats don't have a good counter.
- 35:16you do call that out as well in a chapter about the CEMA, the, the house, the
- 35:22house sale, and that, that, again, it just shows when somebody is doing it
- 35:28and don't share their upside and the unfairness of that if it gets revealed.
- 35:33Yep.
- 35:35So the, one of the issues you have is what do you do?
- 35:41well, you can get more than half the pie you are doing this proportional
- 35:47solution.
- 35:49and then Anju later on figures out, oh my gosh, the pie was 300 and I
- 35:54wasn't getting anywhere near half.
- 35:57And you knew that, and you were taking advantage of me in that regard.
- 36:01And so this is an interesting question.
- 36:04That is, if you are in the traditionally more powerful position, you know,
- 36:09should you take advantage of that if the other side doesn't know about the pie?
- 36:13And
- 36:15I think one of the challenges is, is the Anjus of this world always have the
- 36:20vocabulary to come back and tell you why they think they're being treated
- 36:24unfairly, but they know it in their bones.
- 36:28And as a result, they're gonna be a whole lot less cooperative with you.
- 36:33And may not work together to find opportunities to expand the pie.
- 36:38And so, you might decide that you are able to get more than half the pie.
- 36:44And, you know, it also depends a little bit on who you're negotiating with.
- 36:48I'm negotiating with somebody who is really inexperienced and I do I
- 36:54want to take advantage of them, when a cashier gives me too much money
- 36:59in the supermarket, I correct them and give them back the extra change.
- 37:04I'm not trying to, to do that.
- 37:07on the other hand, if I'm negotiating with an m and a lawyer and they're willing to
- 37:11gimme more than half the pie, well, you know, they're supposed to know better.
- 37:17So I don't feel as much an obligation to correct them in that case.
- 37:23There's a really important aspect here that I thought we should share.
- 37:26So firstly, your deep research.
- 37:29I originally, when I got in touch with Barry, I was talking about his
- 37:32brilliant research on co-opetition.
- 37:34Mm-hmm.
- 37:34this goes back years you're been building and incrementally building and compounding
- 37:40this knowledge, including game theory.
- 37:42And maybe we should say a word on game theory because obviously
- 37:45it's a foundational part of this.
- 37:47Yeah.
- 37:48Well everything I do is built on game theory.
- 37:51In particular, this is based on cooperative game theory, which
- 37:56people don't always talk about as much, but it is something that Lloyd
- 38:02Chaley won the Nobel Prize for.
- 38:04And it was also one of John Nash, another Nobel Prize winners main contributions.
- 38:11And so, really thinking about how value is created and divided up.
- 38:18And this notion that I've been talking about in terms of the pie is.
- 38:23Remarkably the way economists see the world.
- 38:27and it may actually be the distinguishing feature between
- 38:29economists and everybody else.
- 38:32And so economists are all about marginal analysis.
- 38:36What's the incremental gain that's created?
- 38:39And so helping people think about marginal analysis, what is the gain that's created
- 38:45through this agreement is, was really the insight that led me to this that is,
- 38:52I'm pretty different from most folks who you'll see talk about negotiation because
- 38:58they'll all be about the interpersonal aspects really let's bond over football
- 39:04or drinks or, I wanna make sure I'm treating your customs correctly in terms
- 39:11of who I speak to first in the room.
- 39:13And I think those things are all useful, but I also think they're wildly.
- 39:18Overblown.
- 39:19So when people buy houses, they write letters to the sellers
- 39:23explaining why they would be the perfect person to own this house.
- 39:26And do I really think somebody's gonna give me $20,000 less because
- 39:30I've written a nice letter?
- 39:33You know, maybe they'll give me $200 or something like that.
- 39:39So the reason I think people are all focused on that is because they don't
- 39:44have the logical component to add.
- 39:47And
- 39:50now you're old enough to know about Star Trek.
- 39:54So what I'm trying to do is bring, some of Mr. Spock's logical
- 39:59perspectives into negotiation.
- 40:02And if you can combine that with Captain Kirk's emotional intelligence
- 40:06you've really got it made.
- 40:08And one of the things there I thought about so much was in innovation,
- 40:13for example, I'm, I'm the innovator.
- 40:16I'm the, I see the world very differently than those people running the company
- 40:20because they're about the logic and the exploitation of the current advantage.
- 40:25While I'm exploring future Advantage, and I thought about what you said
- 40:29there about economists, that they see the world in a particular way.
- 40:33And what I love about the book is that it, it's about a common language
- 40:38really, that get people onto the same page, talking about the same thing,
- 40:42and then you can make progress.
- 40:44absolutely.
- 40:45That's, and that's the problem is that most people come into negotiation
- 40:49with conflicting views of fairness.
- 40:52And my view is that when you think about fairness people say, oh, there
- 40:57is no such thing as objective fairness.
- 41:00I disagree with that, which I go to John Rawles and the notion of
- 41:05this veil of ignorance that if you didn't know which party you were.
- 41:12You say, well, what's the fair outcome in this case?
- 41:15That's how you figure out what's fair.
- 41:17You cannot take your side.
- 41:20And if you go back to Anju and Bharat, you say, well, look, if I was Bharat,
- 41:26I'd like the proportional solution.
- 41:28Okay, I, I get that.
- 41:29But if you didn't know you were barratt ahead of time and you thought these
- 41:34two people can come together and create $300 extra, I think if you didn't
- 41:38know your, which side, you'd go and say, yeah, we split that 1 50, 1 50.
- 41:43And so notion of being a mediator, an outside person I don't know my
- 41:50role, that's how you have to think about what fairness is in negotiation.
- 41:55And by the way, it's not just fairness, let's be clear.
- 41:57It's also power in the sense that myself and Edward Kahn, or Anju and
- 42:03Barad or Coke and on tea, sides or equally needed to make this deal happen.
- 42:09One of the great studies, and this is also my own biases, I did
- 42:13French in college, so I did le
- 42:15Le Mythe de Sisyphe, The Myth of Sisyphus, and I'm also, I love, love
- 42:23the old the, the old classics as well.
- 42:26And your story of Sisyphus really to me was like, what if somebody
- 42:32does something apparently tiny that nudges the deal for you?
- 42:38And is that, should that be treated with fairness?
- 42:42Okay.
- 42:42So let, let's do one that's not in the book that will really test
- 42:47your Sisyphean applications here.
- 42:52Okay.
- 42:53So I teach a group of educators at Yale.
- 42:58And they brought to me the following problem that there was a grant.
- 43:04That would give teachers a pair of teachers, a math teacher and a physics
- 43:07teacher, $5,000 if they would overhaul their curriculum working together.
- 43:14But they could only get this grant they could, agree to work together.
- 43:20And the school principal could allocate the 5,000 between the two of them.
- 43:25But decided he really didn't wanna do that because basically he wanted
- 43:30the parties to reach agreement on their own to both be happy with it.
- 43:36And the challenge is that this program really required a whole
- 43:41lot more effort from the physics teacher than the math teacher.
- 43:45So it was gonna require about 40 hours of work, the physics teacher
- 43:49was gonna have to do about 36 hours.
- 43:51And the math teacher only four.
- 43:54So that was a little bit like the Sisyphus, like that last little bit.
- 43:56There was a small amount of work, relatively speaking, the math teacher had
- 43:59to do relative to the physics teacher.
- 44:02And if they could agree on how to split up to 5,000, then they could,
- 44:08they could make this project happen.
- 44:10So what do you think?
- 44:11How should we split it up?
- 44:13Well, knowing this Sisyphus story, which we, we probably should
- 44:17share by the way, to leave, not leave our audience out of it, but
- 44:20it'll become clear as part of
- 44:21Yeah.
- 44:22so,
- 44:22Without the other person's piece of expertise, no matter how
- 44:27small it is, there is no 5,000,
- 44:29Right.
- 44:29So
- 44:29to work about.
- 44:30what are you gonna do?
- 44:32So you have to split the pie
- 44:33That's
- 44:34because the pie,
- 44:35I'm
- 44:35pie won't exist.
- 44:36I agree with that.
- 44:37So, okay, so now what?
- 44:39So may maybe amidst themselves, they, they might come up with some
- 44:44type of, well, what can, what?
- 44:47A per hourly rate or a, a pro ratta rate.
- 44:50And then, and,
- 44:51So.
- 44:52and then together the difference that they would achieve together that they agree.
- 44:56What slice of the what, what is the, so that, that would be pro ratta and then
- 45:00the extra is the pie that they share.
- 45:0250 50.
- 45:03That's fabulous.
- 45:04So that's, you are, you have gotten this, so, so let's
- 45:06start with some wrong answers.
- 45:08So digging the 5,000 dividing at 2500, 2500 can't be right.
- 45:14And one way of knowing that is, would you care which part you are?
- 45:19Remember our veil of ignorance story?
- 45:21So if you didn't know you were the math or the physics teacher,
- 45:23which would you rather be?
- 45:25If we just split a 2500, 2500
- 45:28The one doing less?
- 45:29Yeah.
- 45:30teacher, right?
- 45:30So therefore this can't be fair.
- 45:33Okay?
- 45:34other idea is simply straight pro rata.
- 45:37The physics teacher is doing nine times as much work, so
- 45:39should get nine times as much.
- 45:42That would be a division 4,500 to 500.
- 45:45And that's the classic proportional solution that's basically paying each side
- 45:51$125 an hour for their, for their work.
- 45:56And if I asked you, which teacher would you rather be there, what's your answer?
- 46:02The other guy, not the maths guy,
- 46:04The physics teacher.
- 46:05the physics guy.
- 46:06And the reason is, is 'cause teachers don't get $125 an hour.
- 46:11And so if you're paying me $125 an hour, I'd like to get as much work as possible.
- 46:17And so that can't be fair.
- 46:19So it sounded fair because everyone was getting the same
- 46:24hourly rate, but not really.
- 46:28So let's because we're on a podcast and numbers are hard.
- 46:33Let's pick an easy number, like $50 an hour.
- 46:36I think it's fair to say that teachers get paid something like $50 an hour.
- 46:42And so, if the whole amount of money to go around $200, then
- 46:50they shouldn't do the project.
- 46:50There's no pie because it requires 40 hours of work 200 bucks not enough, but
- 46:5740 hours of work at $50 an hour is $2,000.
- 47:02And so the math teacher should be compensated four
- 47:05hours at 50, which is 200.
- 47:07physics teacher should be compensated 36 hours at 50,
- 47:11which is 1800, and that's 2000.
- 47:15And the extra 3000, the pie, and that's what gets split.
- 47:201500. 1500. And so the pie has to include the cost of baking it.
- 47:28so it's not 5,000, it's the extra amount of money that the two
- 47:32sides are getting the cost of effort that's required to bake it.
- 47:38And so now if we think about Sisyphus, you know, bringing that rock up the
- 47:43hill, there's some reward for doing it.
- 47:48You should split that, but you should also take away the effort cost of
- 47:53bringing the rock most of the way up.
- 47:55And so to the extent the reward is more than that cost of effort, then that
- 48:01extra part, is what Sisyphus and the helper would get for finishing the job.
- 48:09And so it is not that if the reward is 5,000, it's split 2,500.
- 48:142,500. You first reward people for their effort that was needed to create this pie.
- 48:21Absolutely brilliant, man.
- 48:23It's brilliant.
- 48:23Well, you are brilliant.
- 48:24'cause 'cause you got it man.
- 48:26You were right there.
- 48:27And I, and this was not in the book, so you are applying it left and right.
- 48:32Merci, merci, bien joué.
- 48:32Oh
- 48:38de rien, de rien
- 48:46okay, back to breaking the lease.
- 48:50So this is a story.
- 48:52This one was actually, this took a bit more bandwidth for me to get
- 48:55this one, to get the numbers on this one, but it was a brilliant one and.
- 49:00I'd love, I'd love to share this.
- 49:02We're not gonna share all the stories in the book.
- 49:03And by the way, there's tons and we, I have even got to part through part one
- 49:07of the book of five parts of the book.
- 49:10It's, it's so much in it and you can see how much I learned in
- 49:14the in, in, in the book as well.
- 49:16So I'd love to share this one.
- 49:18yeah.
- 49:18I think just in, in general, it's a question of
- 49:25what is gonna be lost?
- 49:27If you don't reach an agreement.
- 49:31So how long would the laKyndrylord end up finding the apartment unrented.
- 49:40and what is it you could do to help the laKyndrylord get the apartment
- 49:46rented or re-rented quicker.
- 49:48And so at one level imagine that my breaking the lease you
- 49:55know, I, I am responsible for an extra six months of rent.
- 49:59Okay?
- 50:01So that's kind of bad.
- 50:05And I'm outta the country, so there's nothing I could do.
- 50:08Okay?
- 50:10Imagine.
- 50:11But some ways I have the ability to prevent the laKyndrylord from leasing
- 50:17it to anybody else because it's still my apartment, even though I, I'm not there.
- 50:22I'm paying the rent for it.
- 50:25But if the laKyndrylord could re-rent it to somebody else,
- 50:28that's pretty good for me.
- 50:31And I can't just ask the person to do that out of the kindness of their heart
- 50:36look, they're already getting the money.
- 50:38and so I say, well, look, if you can re-rent it to somebody else, know,
- 50:43I'm happy to split that with you essentially that is creating a pie.
- 50:51And therefore we'll reduce the cost of my, having been
- 50:58need to go elsewhere.
- 50:59Now, sometimes the laws in my favor and says, look, the laKyndrylord has
- 51:04some obligation to do this, so maybe that I would only be on the hook for
- 51:10four months of rent rather than six.
- 51:13Okay, so now the pie is those four months and say, well, you
- 51:18know, if you worked extra hard
- 51:22then you could avoid those four months.
- 51:24So now, should we split those extra four months?
- 51:26Well, not entirely because just like the physics teacher, or Sisyphus, you
- 51:30know, that person has to do some work.
- 51:32So I should compensate them for the amount of time and effort they have
- 51:35to do to find the other tenant.
- 51:38And then to the extent we're above that, that's the pie and that's
- 51:42what we should end up splitting.
- 51:44so the pie is working together to avoid losses which is really
- 51:51like a gain as opposed to just thinking about how we create value
- 51:59out of nothing by coming together.
- 52:01And just to say if you're a legal team out there, Barry coaches,
- 52:05teams like that, M&A teams as well.
- 52:07And you can see how maybe buying a company that has debt coming
- 52:12together, and again, you start to see.
- 52:14You these pies that, well, we can only actually win if we bring the debt together
- 52:17so this is an example of basically two companies that are coming
- 52:20together and one has a tax carry forward or losses that it can't use.
- 52:26And so it actually is a recent merger where they had agreed on all the terms
- 52:30then afterwards the company was being acquired, basically said We have $50
- 52:35million of tax losses and we should, we should get them 'cause there are losses.
- 52:41And the, the buying company, CEO is ready to say yes to that.
- 52:45But fortunately the lawyer in that case was somebody I had trained and
- 52:50said you know, time out, hold on.
- 52:53it's true that we couldn't get those tax advantages without your losses, but you
- 52:58need our profits to offset those losses.
- 53:02And only by coming together can your losses and our gains create this value.
- 53:07So just like the real Estate Commission, let's split that 50 50 and they did.
- 53:12I think
- 53:16don't really understand this notion of equality, and that leads
- 53:22to many of our society's ills.
- 53:25So there's a very famous law professor Richard Epstein who teaches NYU now,
- 53:36he talked about going gay society coming together and going from a
- 53:41small circle to a much larger circle.
- 53:44And so there's this outer ring that's created by people coming and working
- 53:48together, and he talks about the limit on the distribution of that outer ring
- 53:55is that it should be proportional to how people were dividing up the inner circle.
- 54:01And so somebody got a big slice of the small circle, gets a
- 54:05big slice of the outer ring.
- 54:07And somebody who's getting a little slice of the initial circle gets
- 54:12only a small slice of the outer ring.
- 54:15And you could disagree with me or not about proportional versus equality,
- 54:20but what's interesting to me is that he had no discussion at all.
- 54:23There was another alternative, and this idea that we should just be dividing
- 54:28things up proportionately, that that's fair, I think is leading to much of
- 54:33our ills in society today because the people are just getting the proportional
- 54:39amounts of this small gains that are created that they're needed to
- 54:43make happen, they feel they're being treated unfairly and they're right.
- 54:49They don't have the vocabulary to explain it.
- 54:50And that's leading to so much social turmoil that's leading to people who are
- 54:56anti-government and burn it all down.
- 55:01I think it's also connected to a lot of what we've seen.
- 55:04In terms of movements for equity and inclusion, which is there, people who
- 55:12have been historically discriminated against whether it be women, minorities,
- 55:18who have not historically gotten an equal share of the pie when they negotiate,
- 55:26and none of what I am doing will help redress these historical inequities.
- 55:32I got that.
- 55:33But if these groups are able to see the pie able to split the pie equally
- 55:41and recognize their power, I can at least prevent those historical
- 55:45inequities from being perpetuated.
- 55:49And that's a big step.
- 55:52And so helping people realize the power they have in negotiation that they may
- 55:57not have understood, and that they can exercise that power without being a jerk.
- 56:03And that they can bring their whole self to a negotiation, right?
- 56:06Nothing we've talked about today had any bits of posturing of jerkiness.
- 56:10It's all about talking about principles and generally hate negotiation
- 56:17because they don't see how to behave in a negotiation the way they behave
- 56:21everywhere else in their life.
- 56:23And that's what I want to do in terms of helping people negotiate.
- 56:28Beautiful man, and it seems that that underlying ethics is at the
- 56:33heart of the businesses you run.
- 56:34You write about this when you write about your businesses as well,
- 56:37and obviously at the heart of your teaching as well, Barry, for people.
- 56:41People who wanna find you, where's the best place for them to reach out?
- 56:45Well, split the pie.
- 56:46book.com is one place you can find that.
- 56:50Of course Amazon has got a good place and Yale has a simple rule for email.
- 56:57First name, do last name.
- 56:59At yale.edu.
- 57:00So I read all my emails, whether I respond to all of them, it's another
- 57:05story, but I certainly read them all.
- 57:08Brilliant.
- 57:09thank you.
- 57:09Maybe not from a cyber squatter.
- 57:11Not anymore.
- 57:12Because you won't do that again.
- 57:14Won't do it a second time.
- 57:15Barry, it's been an absolute pleasure.
- 57:17You can see I learned so much from you in the, the short time today,
- 57:21but also from reading the book.
- 57:22Highly, highly recommended.
- 57:24The book is Split the Pie.
- 57:25The author is Barry Nalebuff.
- 57:27Thank you for joining us.
- 57:28Thank you.
- 57:29As always, thank you to our sponsor Kyndryl, who runs and reimagines the
- 57:33technology systems that drive advantage for the world's leading businesses.
- 57:37With a unique blend of AI powered consulting, built on unmatched managed
- 57:42service capability, Kyndryl helps leaders harness the power of technology for
- 57:47smarter decisions, faster innovation on a lasting competitive edge.
- 57:51You can find Kyndryl and a host of brilliant thinkers at the Ry
- 57:55Institute at K-Y-N-D-R-Y l.com, or the Institute forward slash Institute.
- 58:02See you next week.