Within the Trenches Ep 640
Ep 640 features Shannon, a 911 professional out of Virginia.
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Episode topics –
Dispatchers' experiences handling severe winter weather and long shifts
Shannon's unique journey into dispatch and her approach to training new recruits
Emotional challenges and the importance of closure after difficult emergency calls
The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective
Advice for staying compassionate and positive in a high-stress 911 environment
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The skinny
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