Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Why Marketing to Everyone Means You’re Selling to No One
Transcript
- 0:00Hello and welcome. Today we're going to be talking
- 0:03about a few things related to branding and then also how we
- 0:08can use AI tools, artificial intelligence tools to solve
- 0:12business problems. Then let's see.
- 0:16OK, apologies, because today's episode is going to be a noisy
- 0:20one because I'm making it at home.
- 0:22It's a weekend and everybody's home, so expect to hear some
- 0:24noise in the background. OK, so now branding, for those
- 0:30of you who are regular listeners, you already know what
- 0:32my take on branding is. So there's no need to start
- 0:36revisiting and repeating lots of stuff.
- 0:38But basically I had an interaction with the kids this
- 0:41morning and you know, you got to reinforce a couple of things
- 0:48that some of us should. You got to reinforce a couple of
- 0:55things around branding and what should guide, what should guide
- 1:00us whenever we're trying to come up with brand positioning and
- 1:05stuff like that in the market. And this is actually what
- 1:08happened. So the day before was somebody's
- 1:11birthday at work, somebody's daughter's birthday, and the
- 1:15person sent home some party packs for that's with wifey to
- 1:19bring for the kids. And of course wifey brought the
- 1:22party packs home. Now, my younger son was going
- 1:25through some of the goodies, and then there was a pack of
- 1:28biscuits there. And so I took one that looked
- 1:30nice and I tossed it to him. I was like, here I have this.
- 1:33And I was like, no, no, no, I don't like it.
- 1:35And I was like, you don't like this, but you haven't tasted it.
- 1:38And he said, I don't like it. I said, how do you know you
- 1:41don't like it? He said, I don't like any
- 1:44biscuit that comes from this company, Yale.
- 1:48I said, how do you know it is Yale that made this company this
- 1:50biscuit? And then he pointed to the back.
- 1:53So Yale, of course, Yale. Now for those of us listeners of
- 1:58the podcast who are actually Nigerians resident in Nigeria,
- 2:02you know, we know this company, you know, cabin biscuits and you
- 2:04know, all those whatever. So they make all kinds of stuff.
- 2:09And so my son refused vehemently, but he was not going
- 2:11to eat that biscuit because it is made by Yale.
- 2:14And I said, what is wrong with biscuits that are made by Yale?
- 2:17And the guy said that they taste sour.
- 2:21And I said so because this thing has the stamp, the trademark of
- 2:26Yale on it, and all the Yale biscuits that you've eaten
- 2:30before tasted sour, you think this thing is going to taste
- 2:33sour. He said yes.
- 2:35I said, OK, no problem. And then I ate the biscuit.
- 2:37Well, while I was eating the biscuit, and to be honest, yes,
- 2:42it had a sweet taste and then it also had a little bit of a sour
- 2:44taste to it. But as I was eating the biscuit,
- 2:47it actually got me thinking how lots of Nigerian business
- 2:50owners, whenever we're coming up with a brand design and you
- 2:53know, stuff like that, we're just thinking about what looks
- 2:56cool. We're thinking about what
- 2:59catches our fancy. And we forget that the purpose
- 3:02of the brand actually is to signal something to the market
- 3:05about us. It is either supposed to signal
- 3:08something that will attract people to us or signal something
- 3:12that will repel certain kinds of people away from us.
- 3:15So my young man now has made an association between the Yale
- 3:21trademark and certain kinds of biscuits.
- 3:24So when he sees any biscuit that has Yale on it, he's going to
- 3:27avoid it. And when he sees certain kinds
- 3:31of biscuits that have other kinds of trademarks, he's going
- 3:33to be drawn to it. The reason why I'm making
- 3:39today's episode and keen on this thing is because I just want
- 3:44business owners to know that when you're paying for fancy
- 3:47brand design and blah, blah, blah and stuff like that, that
- 3:51this is actually the whole point.
- 3:52It's not just to design something that looks cool, but
- 3:55remember that we're trying to design something that is either
- 3:58going to attract people to us or that is going to repel people to
- 4:02us. Sorry, repel people away from
- 4:04us. And we're also trying to have a
- 4:06uniform business experience. So just like my son said, I took
- 4:10the biscuit, cracked it open, I ate it.
- 4:13It was nice, but they had kind of a sour tint.
- 4:15So I guess for Yale, everything that they produce needs to have
- 4:19somewhat of a sour tint. In fact, I'm curious when I go
- 4:22and I'm going to buy Cabin Biscuit and have a taste
- 4:25because, you know, back in secondary school because I was a
- 4:28border, I can't remember Cabin Biscuit having a sour taste.
- 4:32But let me just try it and then see.
- 4:35So those are the kind of things that we're supposed to be paying
- 4:38attention to when we're coming up with our brand positioning,
- 4:41marketing positioning. And then all of that.
- 4:43We want to have a uniform customer experience.
- 4:45And then we're trying to design the brand so that it will
- 4:48attract certain kinds of people or repel certain kinds of
- 4:51people. So if you design your brand well
- 4:54and it is only attracting people who like sour biscuits or people
- 4:58who like, you know, XYZ kind of business, business experience or
- 5:03sorry, customer experience, then you'll be doing a good job.
- 5:07You will achieve a certain certain amount of virality in
- 5:10your business because people who likes our stuff will tell other
- 5:14people who likes our stuff and will tell other people who likes
- 5:16our stuff. And you will have people within
- 5:19your ambit who you know that is exactly what it is that they
- 5:22like. So bottom line, I'm making
- 5:24today's episode just to let you all know, dear listeners, that
- 5:28please, these are the things that are supposed to be at the
- 5:30bottom of our minds, or rather at the top of our minds when we
- 5:34are designing a brand experience.
- 5:37All right? We're thinking about designing
- 5:40something, not just the logos and the colors, but also
- 5:44designing a uniform experience with the way people interact
- 5:48with our business or the way they interact with our products
- 5:50so that we will attract certain kinds of people and so that we
- 5:54will repel certain kinds of people.
- 5:58Don't be afraid of repelling people.
- 6:00There's some people who should not be in your mix if you're
- 6:04trying to attract too many people, like this biscuit
- 6:06company attracting my son, for instance.
- 6:09My son will go online and be giving a review.
- 6:12This thing tastes our. This thing tastes our.
- 6:13This thing tastes our So we actually should be trying to
- 6:16repel those kinds of people. And we should be trying to
- 6:19attract the kind of people who will come and say, ah, this
- 6:22thing tastes great. This thing takes wonderful, this
- 6:24thing is the best. Meanwhile, the taste of the
- 6:27biscuit is the same. It's just that some people dig
- 6:30it, some people don't dig it. So in all our designing,
- 6:33designing, designing, strategizing, strategizing,
- 6:35remember we're trying to attract the right kind of people and
- 6:38we're trying to repel the wrong kind of people.
- 6:43OK, so that's it on the branding thing and the lessons from party
- 6:48packs and lessons on branding for my son.
- 6:52Then back to AI and how AI can solve our help us solve our
- 6:56business problems when particularly when you have sales
- 7:00and marketing problems. Now there are lots of you who
- 7:03are trying to look for ways to attract customers and then
- 7:07you're stuck because you can't think of anything fruitful.
- 7:11You know, you have a blank page or a black cursor.
- 7:14You can't come up with any ideas.
- 7:16And I've said time and time again that AI tools are very
- 7:19good tools that can help you solve these problems, can help
- 7:22you get on stock so that you can get one or two ideas so you can
- 7:25try it out. And there are some of you who
- 7:28are listening to this podcast, but somehow you guys are not
- 7:30getting the message because there's a person who has
- 7:33listened to the podcast before. He came as a regular listener.
- 7:36He has reached out again. So let's just call him Fresh
- 7:40Prince of Bel Air. Oh, by the way, Fresh Prince,
- 7:44you know, I'm not saying this to castigate you or anything, you
- 7:46understand. I'm just saying it because I
- 7:48want people to know because this is something that happened live.
- 7:51We just had this conversation, this podcast.
- 7:54I'm making this podcast fresh. Like this conversation just
- 7:58ended like 5 minutes ago. That's why I'm making this
- 8:01podcast episode. So Fresh Prince again, not his
- 8:05real name. The reason why I'm sharing this
- 8:07is just so that other people can see that look, this thing can
- 8:09help you get out of your mind because Fresh Prince reached out
- 8:13to me on Thursday, said they had some questions to ask.
- 8:16I said no Allah by anyway, the guy didn't ask the question
- 8:19until Sunday. And look, that's the habit that
- 8:23we need to break because, you know, he reached out to the
- 8:26usual Niger away, you know, good evening.
- 8:29See, when you're trying to do business outreach or trying to
- 8:33reach out to someone, good evening or hello or happy Sunday
- 8:35or good morning, that's that's not good.
- 8:38Because if you listen to two episodes back, remember that
- 8:42when you're reaching out to somebody for the first time,
- 8:46remember that people are thinking, who is this person?
- 8:48How did they get my phone number?
- 8:49What do they want? So any kind of opening salvo
- 8:53that doesn't answer any of these three questions is not valuable
- 8:58to most people now because me, I define money.
- 9:01Whenever people send a message and they say good morning or
- 9:03happy Sunday, I take, I I push the conversation forward because
- 9:07I really want to know who's this guy because there might be money
- 9:09there. So that's the reason why, I
- 9:11mean, I push the conversation. But just know, Fresh Prince,
- 9:14that this is how you reach out to your potential potential
- 9:16customers. A lot of them will just ignore
- 9:18you. They'll say, they'll say good
- 9:20evening and say, OK, yeah, I started again.
- 9:23And then they will scroll up and then they will see that out of
- 9:25the 10 messages and Tisha was good evening, good evening, good
- 9:27evening. If they're tired of this kind of
- 9:31I don't even know what to call itself, you know, eventually
- 9:33somebody will block you. So good evening.
- 9:36Happy new Sunday. Hello.
- 9:37Good morning, Sir. That's not how to start a
- 9:39conversation. They will decide the
- 9:40conversation is a. Good morning, Sir.
- 9:43Hope you're doing OK. Sorry for reaching out to you on
- 9:46the Sunday morning, but I have questions concerning blah, blah,
- 9:48blah. When would be a good time to
- 9:50talk? Now, when you reach out like
- 9:51that, that's a very professional something, right?
- 9:54So you guys take dressing. You know, we're business people,
- 9:57so we should all sound and talk in a certain way.
- 10:00We're professionals. We should always sound
- 10:01professional. So he sent me a message.
- 10:06Oh, by the way, I forgot, even though this guy, Fresh Prince,
- 10:11again, not his real name, even though both of us have
- 10:13interacted in the past, he left his disappearing message timer
- 10:17on and stuff like that. So to be honest then, OK, I've
- 10:23said this before, let me say it again.
- 10:25Look, Nigerian business people, a lot of us are not in the habit
- 10:29of using CRMS. The CRM is a customer
- 10:31relationship management tool. It is any tool that helps you
- 10:34keep track of who you've been having conversations with, what
- 10:38it is that you people discussed, what you're supposed to do next
- 10:40to move the relationship forward, you know, those sorts
- 10:42of things just to help you stay on track because there's lots of
- 10:45things that you can't remember in business.
- 10:48We're trying to make a living here.
- 10:50We're talking to dozens of people on a weekly basis.
- 10:53If you're talking to 12 people every week, then by the end of
- 10:56the month that's 12 times, that's what, that's 48 talking
- 11:00to 48 people a month now 48 * 12, that is what?
- 11:04And I can't do the math, that's, you know, XYZ.
- 11:07No more people in the air. You can't remember the details
- 11:09of everybody. So I have always advised
- 11:12Nigerian business people who I come across that look, when
- 11:15you're having interactions with people on WhatsApp, turn off all
- 11:18this message, disappearing message, 90 days, disappearing
- 11:21message 24 hours and blah, blah, blah.
- 11:24Because it's bad enough that you're not using a CRM, no
- 11:28problem. You now have an app where you're
- 11:30talking to people and of course the history of the message, you
- 11:33know, good idea. It will give you some context.
- 11:36Why are you allowing those messages to disappear?
- 11:39When the messages disappear and you have to reach out to the
- 11:41person again, how will you remember what it is that you
- 11:44discussed before? The things that you agreed with,
- 11:47the things that you disagreed with, the matters that are
- 11:49outstanding, the things that you're supposed to do, what the
- 11:52person is supposed to do for you, how will you remember?
- 11:56So please, Nigerian business people listening to this
- 11:57podcast, it is bad enough that you don't have a CRM.
- 12:02Turn off your disappearing messages something setting,
- 12:05excuse me, Turn off this disappearing message something
- 12:08feature in WhatsApp. Turn it off.
- 12:10You don't have a CRM. So this is the only way that you
- 12:13remember the customer. If you don't believe me, go to
- 12:16your phone for the messages that I have not yet deleted.
- 12:18No problem. Scroll a bit.
- 12:20Let's see a customer, maybe Mama La Baca or something.
- 12:24Click on Mama La Baca and then scroll all the way to the first
- 12:27time you attracted with her. Scroll to the very beginning.
- 12:30As you're scrolling down now and as you are seeing the messages
- 12:33unfold, can you see that you're now remembering that, oh, this
- 12:36is How I Met Mama La Baca. This is who introduced us.
- 12:39This is what we discussed. This is how we negotiated.
- 12:42This is what we agreed. This is how much she paid.
- 12:46She referred me to this person or she didn't refer me to
- 12:48anybody and and this is how we've been interacting since
- 12:51then. Now looking at this conversation
- 12:54that you're going to see in WhatsApp now based on the the
- 12:56history of communication between you and Mama Labaka, you will
- 13:01now know whether oh Mama Labaka is a good customer.
- 13:04Therefore I should be following up with her as you stay in touch
- 13:07with her so that she can refer other people like me.
- 13:10Or you now discover that Mama Labaka was a rubbish customer
- 13:14and you don't want anything to do with people like her.
- 13:16So you will now delete her and then block her.
- 13:19But can you see that is important that we stop all the
- 13:22disappearing message something we are in business.
- 13:25Please turn these things off. If you have a CRM, no problem.
- 13:29The CRM will become you'll be using the CRM to capture all the
- 13:32information that you need above my lab.
- 13:36But I know for sure that I was going to say 90% if 100% of us
- 13:43listening to this podcast right now.
- 13:44I know you don't have any kind of CRM whatsoever.
- 13:47At the very least, use your WhatsApp sort of like a CRM, at
- 13:53least something that you can refer to and it will give you an
- 13:55overview, an idea about who this customer is.
- 13:59So long and short. Fresh Prince again, not his real
- 14:04name. He didn't change the message
- 14:06history. So the interaction between me
- 14:08and him is gone. So I have to tell him that.
- 14:09Look, Fresh Prince, to be honest, I can't remember who you
- 14:12are. All the messages, everything
- 14:15don't disappear. I have no idea who you are.
- 14:17I have no idea what it is that we discussed.
- 14:20Now I'll put it now. I'll put it.
- 14:25OK. Answer questions for free from
- 14:27time to time. OK?
- 14:29You have access to me. OK, No problem.
- 14:32Do you think it is a bad idea? Or rather, do you think it is a
- 14:35good idea, right, That there's somebody that you have easy
- 14:38access to because he gives his phone number all the time, by
- 14:41the way, 08064662140 So if you want to connect with me, yeah,
- 14:48call, send me a text message or WhatsApp message.
- 14:50So do you think it's a good idea that you're reaching out to this
- 14:52kind of person? You don't even enable message
- 14:56history or something. So this guy doesn't even have
- 14:59any idea about the previous context or conversation that
- 15:02people have had before. Do you think it's a good idea if
- 15:05you want somebody to be able to help you once in a while, you
- 15:07reach out, you say Bros how far and the person helps you, One or
- 15:10two things. At the very least, the person
- 15:11should remember who you are because it will tailor the kind
- 15:14of advice that he's going to give you.
- 15:16Yes, I know today's episode is a bit of a rant, but let me say it
- 15:19again. Can you please my brothers and
- 15:23sisters, you both should turn off this message history thing.
- 15:27We are in business. We need to remember who it is
- 15:31that we're having conversations with.
- 15:33Now, if you're not in business yet and you're tired of messages
- 15:37taking up your phone, no problem.
- 15:41You've had said the thing so that your messages will
- 15:43disappear immediately you send them.
- 15:45Because I've seen that kind of action too, and I was impressed.
- 15:48I didn't know you could do that. Somebody sent me a message.
- 15:51I tap on message. I looked at it immediately I
- 15:54looked at it, the message just disappears.
- 15:56Oh boy, what happened? He said there's a setting on his
- 15:58phone that he likes it that way. And I'm wondering that like, is
- 16:03it that serious? Like what are you afraid of that
- 16:06somebody who screenshot something and implicate you in
- 16:08what again? So yes, there are disappearing
- 16:10messages like that. So if you're not in business and
- 16:13you don't like people's messages blocking your phone, whether
- 16:17it's slowing your phone down or something good, use that
- 16:20setting. The moment you send one message
- 16:22and the person click on it, the person read it one time, the
- 16:24message will disappear. Your inbox will always be empty.
- 16:29But if you're in business, please turn off all this
- 16:31rubbish. All right?
- 16:34Then, like I said, he said good evening.
- 16:36OK, no problem. Let's say, OK, he took dressing
- 16:40and then he changed the message setting.
- 16:45But now was a Thursday night. Of course, the guy never said
- 16:48what it is. I was on his mind.
- 16:50He now sent another message again saying good morning.
- 16:54Remember what I said at the beginning of the episode?
- 16:55Or professional sales people here, professional business
- 16:58people who suppose they are professional, sending somebody
- 17:01good morning, good evening, good night, happy new month.
- 17:04Like that is not professional. If somebody wakes up and they
- 17:08say a message from you, happy new month, that is all that is
- 17:10inside the OK, happy new month. And so look, we're business
- 17:14people. There must be something to
- 17:17something else. There must be something, there
- 17:21must be a reason why we're reaching out to someone and you
- 17:23state that reason. So if you just want to say happy
- 17:25new month, then it should be part of the message.
- 17:28Good morning, Bros. Good morning, Madam.
- 17:30How are you? Day No vex adjustment.
- 17:33I agree to you. Happy new month.
- 17:35Bam. That's it.
- 17:36The person will see. I know that.
- 17:37Oh, OK. Happy new month.
- 17:39You're now understands that it's just happy new month.
- 17:41You say, My brother, Happy new month to you too.
- 17:43God bless you. The thing will end there.
- 17:45Because nowadays, Nigel, sometimes happy new month means
- 17:49I'm broke. Send me money.
- 17:51Sometimes happy new month means I want to ask you a favor.
- 17:55I don't know how I should ask you that favor.
- 17:59Sometimes happy new months means Bros.
- 18:02I sent you a message before. You haven't responded.
- 18:04I'm still waiting for a response.
- 18:06Sometimes people send happy new months just like that.
- 18:09Just so that you see it and be like, OK, I didn't answer that
- 18:14guy before. We're business people here, All
- 18:17right? We should make an intent very,
- 18:19very clear. So no.
- 18:21Good morning. Just like that.
- 18:22Good evening. Just like that.
- 18:23Happy new month, just like that. Happy Sunday, just like that.
- 18:26No, all right, let's take a step up in our communications.
- 18:31So he sent me another good morning message.
- 18:37And of course, like I said, I define money, so I respond to
- 18:39everybody. So I told the guy, I said, look,
- 18:41you've just been greeting me anyhow, Anyhow, you have to say
- 18:43what's on your mind? What's on your mind, *** He now
- 18:48said, oh, I'm sorry about that. The guy now sent four other
- 18:50messages. Please, when you're chatting
- 18:52with somebody, look, we need to be present and in the message.
- 18:57I'm continuing this conversation because, you know, like I said,
- 19:00now money, are they fine? So I interact with everybody
- 19:02because you never know where money is.
- 19:05But for somebody like let's say my wife now, for instance, you
- 19:08know, at this point, my wife would have just blocked these
- 19:09guys say, what the hell are they?
- 19:11Try and engage yourself. You know, they send me forward
- 19:13their message. My would have just blocked.
- 19:15There are lots of people that would have just blocked.
- 19:18And some of you, you say that Dan Gote is not nice, that
- 19:20billionaires are not nice. Why do you think they're not
- 19:23nice? You think they're not tired of
- 19:25this kind of behavior? I mean, think of number of
- 19:27people that do this to them. Why do you think billionaires
- 19:29have be somebody who just managed their cell phone?
- 19:31Because I know it is utter chaos, utter chaos.
- 19:37Anyway, so send the message was that his company needs a
- 19:41database covering the following sectors.
- 19:43And then he listed it out, real estate, construction, cold room,
- 19:45cold storage, agro, allied industries, logistics,
- 19:49pharmaceutical, oil and gas, commercial property, you know,
- 19:54blah, blah, blah. So you need a database on that.
- 19:59First of all, looking at this thing.
- 20:00Now look, this thing is too wide.
- 20:02Whenever you're in business, you need to have a clear sense of
- 20:04who your ICP is, your ideal customer profile.
- 20:07You cannot successfully target any single market segment or
- 20:12things like that until you are clear on the people in
- 20:14particular who you are chasing. And look at it, this thing is so
- 20:17wide. This is one of the reasons why a
- 20:19lot of you are having problems in attracting customers to your
- 20:22business. You're trying to communicate
- 20:23with the whole world. What kind of marketing are you
- 20:25going to do that will appeal to real estate, construction, cold
- 20:28room storage, agricultural, logistics, pharmaceutical, oil
- 20:31and gas, and then commercial property developers?
- 20:36Pick a lens, pick a frame, pick a group.
- 20:38Let your communication be targeted to somebody.
- 20:40Then you could be understand, you will be relating with
- 20:45somebody, they will feel you, they will understand your
- 20:48communication, they understand what your company is about.
- 20:53It's like how some people say that my focus is too narrow.
- 20:55Of course my focus is narrow. That's the reason why my podcast
- 20:58is sales for the Nigerian businessperson.
- 21:02So that an American businessperson will not bother
- 21:04listening to this podcast because the American is not
- 21:07going to understand what this guy is saying.
- 21:09You won't understand. And then you know, once I picked
- 21:15Nigeria, I've already put my flag in the ground.
- 21:17You know, The thing is some Ghanaian boys, for instance, you
- 21:20know, you know, they don't get the Ghanaian sales podcast.
- 21:23When they say you say Nigerians get sales podcast, you know, and
- 21:25they might listen. But the fact that I've decided
- 21:28to speak to one particular group in particular is going to make
- 21:31my message very clear. That's why the reason why I
- 21:36can't speak the way I speak here on the podcast, I can't flow
- 21:39normal, normal, normal because I have decided that this podcast
- 21:42is for Nigerian people only. So I flow those of you who hear
- 21:45me who say finally our boy is on ground and then they will
- 21:49subscribe and then they'll follow.
- 21:51Then they'll be liking the content, they'll be sharing the
- 21:53content. The reason why that's possible
- 21:54because I'm very clear about who it is I'm speaking to, be clear
- 21:58about who you're speaking to in your business.
- 22:00Sometimes the reason why you're struggling is you're trying to
- 22:01market to the whole world and anybody who's trying to market
- 22:04to the whole world, you're marketing to nobody in
- 22:06particular. And then plus is very stressful.
- 22:09Think about it. Today you go and talk to real
- 22:12estate company. Tomorrow you talk to
- 22:13construction company. Next tomorrow you talk to cold
- 22:15room and storage. After that you talk to
- 22:17agricultural company. After that logistics company,
- 22:19then pharmaceutical company. The day after oil and gas
- 22:22company, then commercial property development company.
- 22:25You will be tired. You can't even develop a sales
- 22:28script because you're talking to too many people you know.
- 22:32Take time, focus on one group of people.
- 22:34Come up with a sales script and a sales process that works on
- 22:37one group of people first. When you now have something that
- 22:40works, you don't test them. Well, you've used it.
- 22:43Well, you'll now be able to take it and tweak it and apply to
- 22:46other people. So let's say you start off this
- 22:48business and then you say, OK, now only real estate will go to
- 22:51portion. So you're portraying real estate
- 22:54companies. All right.
- 22:56Then you start in January for the next 6 months, only real
- 22:59estate companies where you deposit.
- 23:00But at least you've come up with a process.
- 23:02You have a calling script that works.
- 23:05You have a sales process that works.
- 23:07You've, you've worked out your, your billing processes, your
- 23:11fulfillments, your deliverables, your everything.
- 23:14You have a process that works. Then you can now say, OK, let's
- 23:20see if we can take this process and now adapt it to cold room
- 23:23and storage companies. You can see how it works better
- 23:27that way. So some of you are just chasing
- 23:29too many people under the sun and that's the reason why your
- 23:32business is hard. So relax, focus on one set of
- 23:36people. So of course, I told the guy
- 23:39that, look, Fresh Prince, why did you send this to me?
- 23:42I don't do data management. I don't do data anything.
- 23:46Data, data, data, data. Is there a business problem you
- 23:50need my help with? Of course, he apologized and he
- 23:53said that he didn't know that I don't do database and asked me
- 24:00if he listens to the podcast. He said he listens to the
- 24:01podcast and I'm wondering, is there anything I've said in any
- 24:05particular episode that gave any of you the reason to think that
- 24:08perhaps I do stuff like this? OK, just in case I gave someone
- 24:13that impression before, let me say it again.
- 24:15All these database database stuff, I don't do it.
- 24:18How to build a database. I have no idea how to manage a
- 24:21database. I have no idea how to sanitize a
- 24:24database. I have no idea is not my area of
- 24:27specialty. All I do is sales.
- 24:30That's all. If you have the database already
- 24:34and you want us to come up with a plan for how we're going to
- 24:36target these people, oh, good, good, good.
- 24:38In that case, give me a call 08064662140.
- 24:44We'll come up with a plan and we'll target these things well,
- 24:47and then we'll make some money. But then to sign off, I told the
- 24:54guy that, look, I don't do any of these things, but I've been
- 24:56saying on the podcast, go as ChatGPT.
- 24:59It's not a bad way of doing research as ChatGPT, as Google,
- 25:02Gemini. Some of you say this guy started
- 25:04again. He likes AI tools.
- 25:06Look, I don't see, I don't care about AI tools.
- 25:09I'm just being, I put it this way, when I was coming into the
- 25:14game, you know, as a young lawyer or as a wedding
- 25:17photographer, we did not have these tools.
- 25:19But in those days, if we wanted to learn something, what the
- 25:22hell do you think we did? We went on Google to go and look
- 25:25for information, or we went on YouTube to look for information,
- 25:29or we went on Wikipedia to look for information.
- 25:32That's how we did it back in the day.
- 25:34How do you think I learned how to use a camera?
- 25:37Well, first of all, by trial and error.
- 25:38And then my friend said I had some skill.
- 25:40He said, I suppose develop myself.
- 25:41I said sure, sure, no problem, no problem.
- 25:44And then one day, my roommate, his name is Aibi, Aibi Dangana,
- 25:47very correct guy. One day, Aibi just sent me a
- 25:49link. I saw the link and he opened it.
- 25:52He came to my room and he told me Guy CenturyLink.
- 25:54I said yeah, I saw it. He said it's a video tutorial.
- 25:57I said OK, thank you very much. He said no, no, no, it's not
- 25:59matter. Thank you very much.
- 26:00Watch this thing, begin to develop yourself.
- 26:02You got some skills. You can make it as a wedding
- 26:05photographer. When we get back to Niger, I say
- 26:07I really You think so? He said yes, that was it.
- 26:10YouTube. That's how I was learning.
- 26:13That's how I perfected my crafts.
- 26:14That's how I perfected my skill in photography.
- 26:18All I'm saying is now you should do the same thing.
- 26:23So now we have Gemini, we have Claude, we have Char GBT, we
- 26:27have all these things. It's the same process.
- 26:29You're stuck. You don't know what to do.
- 26:31You don't have to look for somebody that you think is a
- 26:33guru in quote or an influencer in quote without your phone and
- 26:36then start engaging with this thing and asking the thing
- 26:39questions. That is how you solve your
- 26:41problem. That's how you move from a black
- 26:43slate. So for us, when we wanted to
- 26:47start the hustle back then, waiting photography, you don't
- 26:50know what to do. How do I take picture?
- 26:52You go on Google and you type in how do I take picture?
- 26:56Videos will come. You watch, that's it.
- 26:58You learn. You go for a client meeting.
- 27:02You have the client meeting with somebody and you fumble that
- 27:04meeting badly. You fumble it bad and you don't
- 27:08have to fumble again. You go to Google or you go to
- 27:11YouTube and type. How do I handle a client meeting
- 27:14without fumbling? Some videos will come up, you
- 27:16watch and then you learn. All I'm saying is repeat the
- 27:18same process again. This time do it with this added
- 27:21layer of AI tools, which are GBT, with cloud, with Gemini,
- 27:26whatever. Go and research.
- 27:27Go and learn. That's all I'm saying.
- 27:30Go and learn. So it's not like I love these
- 27:34tools. They don't pay me any money.
- 27:37I'm not affiliated with any of them.
- 27:40The only reason why I talk about Google Gemini so much is just
- 27:42because it's free and it's on my phone, so I use it.
- 27:45I use anything Google because I'm an Android user.
- 27:48In case my phone is stolen today, I just want to buy
- 27:50another cheap Android phone. And then once I sign in on
- 27:53Google, every single thing that I've done, BAM will just appear
- 27:56again on my phone like that one time.
- 27:58That's the only reason why I use Google.
- 28:00I'm an Android user. It's saying to my Google
- 28:02account, and I want to be able to just move.
- 28:05If somebody steals my phone today, all I have to do is buy
- 28:07another phone, sign in, everything is there.
- 28:10If my son throws my phone down the toilet, all I have to do is
- 28:14just buy another phone. Signing, Of course, after I
- 28:17brush the boy, you know, because you guys discipline now.
- 28:20So after I brush the boy, buy another phone, once I sign in,
- 28:23everything is there. So that's the reason why I use
- 28:26the Google suite, not because they're paying me, all right.
- 28:29I'm not affiliated with Google. They're not paying me, but just
- 28:32in case there's anybody that works in Google and you guys are
- 28:35looking for brand influencers on the African continent, I beg.
- 28:38I like your boy because I'm already talking about you guys
- 28:40anyway, so you might as well, you know, let's make this thing
- 28:42official and then pay me in dollars.
- 28:45Please don't pay me naira. So I told Fresh Prince use these
- 28:52tools and I told him, listen to my podcast, keep listening.
- 28:57We'll give you a sense of what it is that I can do and what is
- 29:00that I can do. But just to make a point, I took
- 29:04the exact message that he gave me.
- 29:07I copied and pasted it in Gemini.
- 29:08The exact message, Copy, paste. I now put intro, you know,
- 29:13small, small header. And I wrote, how can this
- 29:16company create a database question mark?
- 29:18And then I sent listen carefully.
- 29:21I've taught you guys how to prompt before.
- 29:23So I didn't even use the methods that I've been teaching people
- 29:26about how to prompt. I just came up with a lazy
- 29:29prompt. All these things that the guys
- 29:30sent to me all right, all that thing he said my company is blah
- 29:35blah blah. We want a database in real
- 29:38estate. In this.
- 29:39I just took that thing, copy paste, bam.
- 29:42Then the only intro that I put on top was how can this company
- 29:45build a database? And then I hit send and then
- 29:49some things came up. I now copied it and pasted it
- 29:51for fresh prints and let me share with you what this tool
- 29:55said so that you people can see live and direct.
- 29:58I said this conversation between me and Fresh Prince didn't
- 30:01happen, You know, reach like 20-30 minutes.
- 30:06So this is live here live. I'm not forming this thing.
- 30:09I didn't prepare for this episode.
- 30:11I just grabbed the mic and I'm speaking.
- 30:14So this is what Gemini said. So Gemini, of course he gave
- 30:17preamble. We say, OK, building a database
- 30:19require blah, blah, blah, blah, blah.
- 30:20And they said here's a step by step strategy for building your
- 30:23database is at #1 leverage industry associations.
- 30:29Basically what Gemini is saying is that all these people, all
- 30:35these sectors that are Fresh Prince them, he and his partners
- 30:38that they want to target, they have regulatory bodies, they
- 30:41have association bodies. You know, like how lawyers have
- 30:44Nigerian Bar Association. Every single person who studied
- 30:47law in Nigeria is a member of Nigerian Bar Association.
- 30:50Then medical people, they have their medical and dental
- 30:53practice something, something, something they have their own
- 30:55association too. So Gemini is just saying that
- 30:57everybody for Niger, we get association.
- 30:59So therefore look for that association.
- 31:02That's how you get your data. It even wrote the the the
- 31:05associations here. It said that because you know
- 31:09all these associations, they have databases.
- 31:11So for those of you who don't believe me when I say I studied
- 31:14law, if you go to NBA and you go to the secretariat and you paid
- 31:19the search fee or whatever, and you say, look, this guy, this
- 31:23broadcast attachment, he talks saying he'd be lawyer, but I'll
- 31:26confirm, they will check it and they'll say, Oh yes, actually he
- 31:29graduated in so, so, so and so and blah, blah, blah.
- 31:32Excuse me. They also tell you that, oh,
- 31:34this guy hasn't paid his fee in over 20 years, which is the
- 31:37reason why I say that I'm a former lawyer because I haven't
- 31:41paid my practicing levies. So the day I left law, I left
- 31:45law and I haven't looked back. I haven't paid my fees.
- 31:49So it's all there. It's on public record.
- 31:51So Gemini is saying that all these things that public
- 31:53knowledge, we have to go and start trying to, and I put it
- 32:04now anyway, I'll go to these associations, try and mine all
- 32:08the information from there. So Gemini gave was very
- 32:12specific. It spoke about the Real Estate
- 32:15and Construction Developers Association of Nigeria, that is
- 32:18Redan REDAN. Then he also spoke about
- 32:22Nigerian Institute of Building, therefore oil and gas.
- 32:25It said there's a NYPEX. OK, this is a NYPEX.
- 32:29Then you can also check the DPR website.
- 32:34OK, sorry, not DPR. When I was in school, they used
- 32:36to be called DPR. That was the Directorate for
- 32:39Petroleum Resources or something like that, I can't remember.
- 32:42It's been a long time, but now they are now NUPRCI, can't
- 32:45remember what that is called. So said if you check the
- 32:48website, you'll see an index of the companies that are listed
- 32:51there. So truly, truly you want to
- 32:54build a database of oil and gas companies, go to NYPEX portal or
- 32:58go to NUPRC. Go to that website, you see a
- 33:01list of all the companies that are registered there.
- 33:04That is under your database, you want a list of companies so you
- 33:08can start running after fine. Is that not your database?
- 33:12OK, Logistics and Pharma, you said that there's the
- 33:15Pharmaceutical Society of Nigeria, that's the PSN.
- 33:18Then there's the Association of Nigerian License Customs Agents.
- 33:23How customs can enter this picture now OK, anyway, you know
- 33:27sometimes it makes up some stuff.
- 33:28Let's let's actually customs because I'm not sure how custom
- 33:30entered this picture. OK OK, OK, yes customs because
- 33:33they had logistics OK good. And so association of Nigerian
- 33:37licensed customs agents ANLCA you go and check is that a list
- 33:43of all the people that you want? I did not even know that cold
- 33:47storage them. They even have association.
- 33:49So there's the organization for technology advancement of cold
- 33:54chain in West Africa. That is the OTACCWA.
- 33:58Can you see even cold storage them even themselves?
- 34:00Dengue association has the access to database that you
- 34:04already need. So ChatGPT.
- 34:07Sorry, not ChatGPT. Google Gemini.
- 34:08It also gives suggestions about how you can use LinkedIn Sales
- 34:12Navigator by filtering for companies.
- 34:15You can search for companies that have a head of procurement,
- 34:18companies that have a project manager or a chief technical
- 34:21officer, or you can even use location based filters.
- 34:24You can search based on Lagos or Port Harcourt, Enugu.
- 34:28You can be searching, You can be searching based on what's it
- 34:34called, industry. So you can go there and type in
- 34:37code storage, for instance, and get a list of well, so long as
- 34:41those companies have a presence on LinkedIn, you can go there
- 34:43and search and you'll be able to find cold storage companies that
- 34:47are based in port Arcot Nobby database be that.
- 34:53Nobby research be that. Is that not the information that
- 34:55you need? Then Gemini also spoke about how
- 34:59you can get database by web scraping.
- 35:05OK, I already told Fresh Prince that should go and talk to boys
- 35:08where they do web developer people where they design website
- 35:11because neither specialty be that if you go and tell them
- 35:13build me a scraper that would scrape information from these
- 35:16sectors, any company in Nigeria where they operate under these
- 35:20criteria, go and scrape it for me.
- 35:22Give me the information. Now of course you will settle
- 35:24the guy now, so you raise something, you know whether it's
- 35:28150K250K, whatever shall you raise the guys some do the guy
- 35:31go down for you? But of course you know cross
- 35:35check that the data is accurate. When the guy provides all the
- 35:39data, are these no ways of building your database?
- 35:48And can you not see that instead of him reaching out to me on
- 35:50Thursday night, not saying anything until Sunday morning,
- 35:53can you say that if he had done this exercise by Thursday night,
- 35:56he could have used Friday to have been calling some of those
- 35:59companies In fact, Monday, he could have even arranged some
- 36:03meetings, one or two meetings. You see how I say we shouldn't
- 36:06just be sitting and looking at the blank screen or a blank
- 36:09sheet of paper? Use these AR tools, come up with
- 36:12some ideas, then move on. These ideas, quick, quick,
- 36:14quick. If you get some contacts, you
- 36:17get some databases, you know, begin the call or send emails.
- 36:22You never know, one or two things might click.
- 36:24You go for one or two meetings. If you click good, you know,
- 36:26click, no problem, you continue. But at least you're not sitting
- 36:30down wondering where will I get good ideas anyway, German, I
- 36:39continued. And that's the reason why I love
- 36:40these tools. Idea upon idea upon idea.
- 36:43You only should now sit down and look, OK, All these ideas I like
- 36:46#1 I like #6 I don't like the rest.
- 36:48OK, let me apply number one. Let me apply number six.
- 36:50Simple. So Germany also spoke about
- 36:55tenders and portals. So he said you should go to a
- 36:59site. Germany.
- 37:00I said go to a site like Tenders Nigeria that are companies that
- 37:03are bidding on large infrastructure projects will be
- 37:08on that site. So that's an idea.
- 37:11Then once again, look idea upon idea upon idea upon idea.
- 37:18I don't waste people's time because we've already done 40
- 37:20minutes on this kind of thing. So can you see for the umpteenth
- 37:24time for those of you who are listening, you have a problem.
- 37:27You're trying to come up with some ideas, all right, about to
- 37:30move your business forward and the idea you need.
- 37:32You just want raising a couple of ideas with somebody.
- 37:36You don't have to wait for an influencer.
- 37:38You don't have to go and pay a consultant.
- 37:40This thing is already on your phone.
- 37:41Open your phone, run the search. You'll get some ideas.
- 37:45The ideas will make sense. Good.
- 37:47Execute Tomorrow, 8:00 AM, begin to execute.
- 37:50Move the ones we don't make sense.
- 37:53Ignore. It's that pretty simple and
- 38:00these tools are beautiful. During my own time, if I wanted
- 38:05to learn something, I'd have to go on YouTube and I could send
- 38:08hours and hours and hours, spend hours searching on YouTube
- 38:12because I want to learn some technique.
- 38:13Now, if you're going into wedding photography now, all you
- 38:16have to do is go to Google Gemini and say, dear Google
- 38:18Gemini. I'm an intending wedding
- 38:20photographer in Nigeria. I'm based in Abuja.
- 38:23I have seen some advanced photography techniques from this
- 38:26website, blah blah blah blah blah.
- 38:28I would like to learn some of those techniques.
- 38:30I don't even know what some of these techniques are called.
- 38:33Look at this website, try and figure out what these techniques
- 38:35are called. Give me give me the names of
- 38:39these techniques and then write a post for me about how you can
- 38:43achieve some of these techniques using a Sony Ericsson camera
- 38:49MD57, which is the camera that I use.
- 38:52And after you're done doing that, give me a list of 10
- 38:55YouTube videos where I can learn these techniques.
- 38:57That is your prompt. You now hit send.
- 39:00And then guess what? Guess what?
- 39:03In less than 45 seconds, you will just write out everything
- 39:07that you asked. Something that would have taken
- 39:10me hours. I would have been sleeping on
- 39:13YouTube because I'm trying to figure out this thing when I was
- 39:15coming into the game. I say 45 seconds, too much self,
- 39:2310 seconds. You have all the information
- 39:26that you need. Some of you are not using these
- 39:28tools because you say no, it's not perfect.
- 39:32They think they hallucinate and So what remove the idea that
- 39:35it's hallucination. Go and verify the information
- 39:38that you see there. The one way makes sense apply.
- 39:42Look, some of you are sleeping. Let me be honest, some of you
- 39:45are sleeping. Business is hard.
- 39:47Business can be very hard all right.
- 39:49But some of you you will are sleeping.
- 39:51You've not you've not even tried.
- 39:53The reason why you're suffering is lack of effort.
- 39:56Want to No try. You haven't even tried.
- 39:59You haven't. So I'm not vexing that freshman
- 40:04has reached out to me. But you know what?
- 40:07Let me say, say something. I've said this before, too many
- 40:10of you are waiting for gurus. You don't need gurus.
- 40:12You don't. You're the only time you need a
- 40:15guru or you need a consultant is when you have hang.
- 40:17You're trying to do something and you have hang see if you
- 40:20have money yes, then you pay the guru, you pay the influencer,
- 40:22you pay the consultant to work with you every single step of
- 40:25the way from beginning to the end.
- 40:27But you don't get money. What you do is you be trying to
- 40:29be looking for some of these tools.
- 40:31You know you go to get idea you could move small, small, small,
- 40:33small, small. Then when you hang and you can
- 40:36now go and look for Guru or look for consultants, you go paying
- 40:39small money and the guy will help you to extricate yourself
- 40:41from the situation so that you can move forward.
- 40:47So I give my phone number freely 08064662140 reach out to me.
- 40:54I love talking to you guys. Well, honestly, the best way to
- 40:56use me is not to reach out to me for ideas.
- 40:58The air tools are good for the ideas.
- 41:00The best time to call me is when you have done this search and
- 41:04then you have gone to the NURPC website and you have found a
- 41:08list of 10 companies that do oil and gas and you've reached out
- 41:11to the first 3. But for the first three that
- 41:13you've reached out to, you've not been able to secure one
- 41:16single meeting. Good.
- 41:18Now you can call me to say this is my company, this is what I
- 41:22do. We're targeting oil and gas
- 41:24companies. I have a list of 10 companies
- 41:28that I'm trying to prospect with.
- 41:29I have called the first three. We don't make progress at all,
- 41:32at all at all. This remaining seven, I want
- 41:34make progress. Good, then you now call me
- 41:3808064662140, call me, send me a text message, send me a
- 41:44WhatsApp. Good.
- 41:45We'll now have a very productive conversation.
- 41:48If now free consulting you want no problem.
- 41:50I'll answer one question, but at least now, now very targeted and
- 41:53very purposeful something I'll be able to advise you to say, oh
- 41:56boy, waiting you do I know doing like this, doing like this.
- 41:59Good luck. God bless you.
- 42:01Or if you get money, no problem, we'll sit down and then, you
- 42:05know, go begin the, you know, calculate.
- 42:07We can do all the various permutations about how we'll do
- 42:10this thing and I'll work with you and we'll try and get into
- 42:13the remaining seven companies. That is the best time to call
- 42:17me. Not when you're sitting and your
- 42:22screen is blank. You don't get idea.
- 42:25There's nobody in Nigeria in 2026 who their problem should
- 42:30be. I can't think of an idea.
- 42:31See, there's some people that, OK, you know what, they don't
- 42:33have money. They can't afford smartphone.
- 42:35It's it's, it's unfortunate, but yes, I've come across some
- 42:39people that honestly speaking, what they can afford is just
- 42:42that old school Nokia something or the old school techno
- 42:45something. They don't have money for
- 42:46smartphone. It it happens.
- 42:48But I'm not talking about those people.
- 42:50Now for the rest of us that we have smartphones in our pocket,
- 42:53the rest of us that watch Netflix every single night.
- 42:56Come on, you can't tell me. Idea is not your problem.
- 42:58Idea is not these tools are here, use them.
- 43:02Anyway, let me stop ranting. So that's it.
- 43:05Thank you very much for your time and attention today.
- 43:08Sorry if I over provoke for this episode, but you know some of
- 43:13these things just get me sometimes.
- 43:15But summary what I wanted to say was remember you're coming up
- 43:18with your brand. The main thing to do is remember
- 43:20you're either trying to attract people or you're trying to repel
- 43:23people. Then when it comes to ideas
- 43:25about growing your business, particularly sales problems,
- 43:28you're trying to look for people to run after.
- 43:30You're trying to come up with a database, something like that.
- 43:32You don't need a guru and you don't need a consultant, at
- 43:35least to begin with. Ideally, it'll be nice if you
- 43:38got some change. If you have some money, then
- 43:40yes, pay with the pay the guru or pay the consultant or pay the
- 43:43influencer or pay the whoever. By the way, I am neither I'm
- 43:46neither guru nor influencer nor whatever.
- 43:49I'm just a simple consultant. So if you have money, pay the
- 43:52person, let the person work with you from beginning to end.
- 43:54If you don't have money, there are simple tools that you can
- 43:56use to come up with ideas. These tools are free.
- 43:59They're already on your phone. They're already on your laptop.
- 44:01All right, so Claude Gemini, ChatGPT, perplexity, look on and
- 44:09on and on and on. There's a friend of mine who's
- 44:10really into all these things, Ojugo.
- 44:14She studied business information technology and so she's a
- 44:16consultant in the AI space. Just in case you want to work
- 44:20with AI, Nigerian AI professionals, they're here,
- 44:23they're in Nigeria. Reach out to me, 08064662140.
- 44:28I can hook you up. Those ones training that we were
- 44:30doing where she started talking about 40 twos after the
- 44:33training, I had to tell that. Would you go relax?
- 44:35It's too much. If you're talking about 40 twos,
- 44:37nobody will remember anything. And those 40 that she spoke
- 44:41about, those are the ones that she she preferred.
- 44:44I say, how many are there? She said, I don't know.
- 44:46I say, what do you mean you don't know?
- 44:47She said I don't know that there are hundreds of them and people
- 44:49keep making new, new ones every single month.
- 44:52I'll be surprised if there are thousands.
- 44:55Shaadi's tools are here. They're free, you guys and babes
- 44:59listening. I beg use them.
- 45:01So that's it. I'll catch you all some other
- 45:03episode. Remember, if you want to connect
- 45:04with me, 08064662140, if you don't get money, don't worry.
- 45:10No Fear, Don't fear. Don't be afraid.
- 45:13I'll answer one question for free.
- 45:14Hopefully that'll be enough value.
- 45:16But if we need to go deeper, then yeah, we need to set aside
- 45:19time for proper consultings. Whether hourly, whether daily,
- 45:22whether weekly, whether quarterly.
- 45:25So far I've not had to do annual.
- 45:28In fact, it's my prayer that if any of you work with me that
- 45:31honestly within a couple of months we sorted out your
- 45:32problem and you on your way. So me personally, anybody will
- 45:35engage me for one year. I think it's a failure on my
- 45:37part. If I work with you in a couple
- 45:41of months, you can't really get up and standing.
- 45:44Then actually it's a failure on my part.
- 45:45And to be honest, there's one customer that I'm working with
- 45:48like that we've been working with regularly.
- 45:50We do a quarterly thing on and off.
- 45:51The relationship has been about two years, and honestly, for me,
- 45:54I regard it as a personal failure on my own part that
- 45:57somebody should be calling me back multiple times.
- 45:59My vision actually is that you call me.
- 46:01You know, we last one or two times.
- 46:04Ma'am, you're on your way. You don't need me again.
- 46:07Everything is smooth. Anyway, let me stop there.
- 46:10I'll catch you all some other time.
- 46:11Enjoy the rest of your weekend.