Waitrose Smart Cart Experiment | Fast Five Shorts

Omni Talk Retail · Sep 6, 2025 · 5m · transcript

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Waitrose pilots AI-powered smart trolleys in Bracknell, becoming the first UK supermarket to test the technology. Chris and Anne remain skeptical about customer adoption hurdles and question why retailers are first in the water on unproven smart cart solutions.

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#retailnews #retailtech #waitrose #trolley #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail

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