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Operationalizing Compliance Under RMAI Certification | Sara Woggerman | Ep. 273
RMAI certification audit readiness has moved from best practice to business requirement.
In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections.
They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level. If you’re responsible for vendor oversight, certification, or managing compliance risk in debt buying…
The skinny
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