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What We're Seeing and Hearing: August 26, 2024
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In this week's Loyalty360 What We're Seeing and Hearing, we dive into the ongoing discussions and trends shaping the customer loyalty industry. Key topics include the importance of training and socialization within loyalty programs and the latest insights from our peer group discussions.
Highlights:
Training and Socialization: We explore the critical need for effective training in loyalty programs, focusing on recent discussions and insights from Stop & Shop’s Per Jenson’s impactful July session.
Listen to Stop & Shop's discussion here.
Trends Discussed:
Brand Refreshing…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.