Latest / Women in The Coaching Arena / 52 | Group Programme Mastery: Fay Wallis shares her insights

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52 | Group Programme Mastery: Fay Wallis shares her insights · Women in The Coaching Arena

• 0:00
  Hello
• 0:01
  and
• 0:01
  welcome
• 0:01
  to
• 0:02
  Women
• 0:02
  in
• 0:02
  the
• 0:02
  Coaching
• 0:02
  Arena
• 0:03
  podcast.
• 0:04
  I'm
• 0:04
  so
• 0:04
  glad
• 0:04
  you
• 0:04
  are
• 0:05
  here.
• 0:06
  I'm
• 0:06
  Jo
• 0:06
  Lott,
• 0:07
  a
• 0:07
  business
• 0:07
  mentor
• 0:08
  and
• 0:08
  ICF
• 0:09
  accredited
• 0:09
  coach
• 0:10
  Microphone (Samson Q2U Microphone): and
• 0:10
  Microphone (Samson Q2U Microphone): I
• 0:10
  Microphone (Samson Q2U Microphone): help
• 0:11
  Microphone (Samson Q2U Microphone): coaches
• 0:11
  Microphone (Samson Q2U Microphone): to
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  Microphone (Samson Q2U Microphone): build
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  Microphone (Samson Q2U Microphone): brilliant
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  Microphone (Samson Q2U Microphone): businesses.
• 0:14
  Microphone (Samson Q2U Microphone): I
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  Microphone (Samson Q2U Microphone): know
• 0:15
  Microphone (Samson Q2U Microphone): that
• 0:15
  Microphone (Samson Q2U Microphone): when
• 0:15
  Microphone (Samson Q2U Microphone): you
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  Microphone (Samson Q2U Microphone): prepare
• 0:16
  Microphone (Samson Q2U Microphone): to
• 0:16
  Microphone (Samson Q2U Microphone): enter
• 0:16
  Microphone (Samson Q2U Microphone): the
• 0:17
  Microphone (Samson Q2U Microphone): arena,
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  Microphone (Samson Q2U Microphone): there
• 0:17
  Microphone (Samson Q2U Microphone): is
• 0:18
  Microphone (Samson Q2U Microphone): fear,
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  Microphone (Samson Q2U Microphone): self
• 0:18
  Microphone (Samson Q2U Microphone): doubt,
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  Microphone (Samson Q2U Microphone): comparison,
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  Microphone (Samson Q2U Microphone): anxiety,
• 0:21
  Microphone (Samson Q2U Microphone): uncertainty.
• 0:23
  Microphone (Samson Q2U Microphone): You
• 0:23
  Microphone (Samson Q2U Microphone): can
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  Microphone (Samson Q2U Microphone): tend
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  Microphone (Samson Q2U Microphone): to
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  Microphone (Samson Q2U Microphone): armor
• 0:24
  Microphone (Samson Q2U Microphone): up
• 0:25
  Microphone (Samson Q2U Microphone): and
• 0:25
  Microphone (Samson Q2U Microphone): protect
• 0:26
  Microphone (Samson Q2U Microphone): yourself
• 0:26
  Microphone (Samson Q2U Microphone): from
• 0:27
  Microphone (Samson Q2U Microphone): vulnerability.
• 0:29
  Microphone (Samson Q2U Microphone): In
• 0:29
  Microphone (Samson Q2U Microphone): this
• 0:29
  Microphone (Samson Q2U Microphone): podcast,
• 0:30
  Microphone (Samson Q2U Microphone): I'll
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  Microphone (Samson Q2U Microphone): be
• 0:30
  Microphone (Samson Q2U Microphone): sharing
• 0:30
  Microphone (Samson Q2U Microphone): honest,
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  Microphone (Samson Q2U Microphone): not
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  Microphone (Samson Q2U Microphone): hype,
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  Microphone (Samson Q2U Microphone): practical
• 0:32
  Microphone (Samson Q2U Microphone): and
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  Microphone (Samson Q2U Microphone): emotional
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  Microphone (Samson Q2U Microphone): tools
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  Microphone (Samson Q2U Microphone): to
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  Microphone (Samson Q2U Microphone): support
• 0:34
  Microphone (Samson Q2U Microphone): you
• 0:34
  Microphone (Samson Q2U Microphone): to
• 0:34
  Microphone (Samson Q2U Microphone): make
• 0:35
  Microphone (Samson Q2U Microphone): the
• 0:35
  Microphone (Samson Q2U Microphone): difference
• 0:35
  Microphone (Samson Q2U Microphone): that
• 0:35
  Microphone (Samson Q2U Microphone): you
• 0:35
  Microphone (Samson Q2U Microphone): are
• 0:36
  Microphone (Samson Q2U Microphone): here
• 0:36
  Microphone (Samson Q2U Microphone): for.
• 0:37
  Microphone (Samson Q2U Microphone): Dare
• 0:37
  Microphone (Samson Q2U Microphone): greatly.
• 0:38
  Microphone (Samson Q2U Microphone): You
• 0:38
  Microphone (Samson Q2U Microphone): belong
• 0:39
  Microphone (Samson Q2U Microphone): in
• 0:39
  Microphone (Samson Q2U Microphone): this
• 0:39
  Microphone (Samson Q2U Microphone): arena.
• 0:40
  Hello,
• 0:41
  welcome
• 0:41
  to
• 0:41
  the
• 0:42
  52nd
• 0:43
  episode
• 0:43
  of
• 0:43
  women
• 0:44
  in
• 0:44
  the
• 0:44
  coaching
• 0:44
  arena.
• 0:45
  I
• 0:45
  am
• 0:45
  so
• 0:45
  glad
• 0:45
  you
• 0:46
  are
• 0:46
  here.
• 0:47
  To
• 0:47
  celebrate
• 0:47
  this
• 0:48
  one
• 0:48
  year
• 0:48
  milestone.
• 0:49
  I'm
• 0:49
  super
• 0:50
  excited
• 0:50
  to
• 0:51
  have
• 0:51
  Fay
• 0:51
  Wallis
• 0:52
  here.
• 0:53
  She
• 0:53
  is
• 0:53
  a
• 0:53
  career
• 0:54
  and
• 0:54
  executive
• 0:55
  coach.
• 0:55
  She
• 0:56
  has
• 0:56
  a
• 0:56
  top
• 0:57
  rated
• 0:57
  podcast,
• 0:58
  one
• 0:58
  of
• 0:58
  the
• 0:59
  top
• 0:59
  2%
• 1:00
  of
• 1:00
  all
• 1:01
  podcasts
• 1:01
  in
• 1:02
  the
• 1:02
  world.
• 1:02
  And
• 1:02
  there
• 1:03
  are
• 1:03
  three
• 1:03
  and
• 1:03
  a
• 1:03
  half
• 1:03
  million
• 1:04
  or
• 1:04
  so
• 1:04
  out
• 1:05
  there.
• 1:05
  Her
• 1:06
  podcast
• 1:06
  is
• 1:06
  called
• 1:07
  HR
• 1:07
  coffee
• 1:07
  time.
• 1:08
  And
• 1:08
  today
• 1:09
  she
• 1:09
  is
• 1:09
  sharing
• 1:10
  her
• 1:10
  learnings
• 1:10
  of
• 1:11
  launching
• 1:12
  and
• 1:12
  running
• 1:12
  her
• 1:13
  group
• 1:13
  coaching
• 1:13
  program,
• 1:14
  inspiring
• 1:14
  HR,
• 1:15
  six
• 1:16
  times
• 1:16
  now.
• 1:17
  There
• 1:17
  is
• 1:17
  so
• 1:18
  much
• 1:18
  gold
• 1:18
  in
• 1:19
  this
• 1:19
  conversation.
• 1:20
  She
• 1:20
  joined
• 1:21
  part
• 1:21
  of
• 1:21
  a
• 1:22
  private
• 1:22
  Facebook
• 1:22
  group
• 1:23
  of
• 1:23
  a
• 1:23
  five
• 1:23
  day
• 1:23
  challenge
• 1:24
  I've
• 1:24
  been
• 1:24
  running
• 1:25
  but
• 1:25
  fortunately
• 1:26
  she
• 1:26
  has
• 1:27
  agreed.
• 1:27
  I
• 1:27
  can
• 1:27
  share
• 1:27
  it
• 1:28
  on
• 1:28
  my
• 1:28
  podcast
• 1:28
  as
• 1:28
  well.
• 1:29
  So
• 1:29
  thank
• 1:30
  you
• 1:30
  so
• 1:30
  much,
• 1:30
  Fay,
• 1:31
  for
• 1:31
  sharing
• 1:32
  all
• 1:32
  of
• 1:32
  your
• 1:32
  amazing
• 1:33
  learnings.
• 1:33
  I
• 1:34
  feel
• 1:34
  blessed
• 1:34
  to
• 1:34
  have
• 1:35
  you
• 1:35
  in
• 1:35
  my
• 1:35
  world.
• 1:36
  And
• 1:36
  I'm
• 1:36
  super
• 1:37
  excited
• 1:37
  to
• 1:38
  share
• 1:38
  this
• 1:38
  conversation
• 1:39
  with
• 1:39
  you
• 1:39
  today.
• 1:41
  we
• 1:41
  are
• 1:41
  live
• 1:41
  in
• 1:42
  the
• 1:42
  group.
• 1:42
  Thank
• 1:43
  you
• 1:43
  so
• 1:43
  much
• 1:44
  Fay
• 1:44
  for
• 1:44
  being
• 1:44
  here
• 1:45
  on
• 1:45
  this
• 1:45
  last
• 1:46
  minute
• 1:46
  live.
• 1:47
  My
• 1:47
  last
• 1:47
  minute
• 1:47
  Lott
• 1:48
  formula
• 1:48
  as
• 1:49
  usual
• 1:50
  came
• 1:50
  in
• 1:50
  in
• 1:50
  the
• 1:50
  end.
• 1:51
  Do
• 1:51
  share
• 1:52
  a
• 1:52
  bit
• 1:52
  about
• 1:53
  yourself.
• 1:54
  Oh,
• 1:54
  thank
• 1:54
  you
• 1:54
  so
• 1:55
  much
• 1:55
  for
• 1:55
  having
• 1:55
  me.
• 1:56
  I've
• 1:56
  been
• 1:56
  following
• 1:56
  the
• 1:56
  challenge
• 1:57
  all
• 1:57
  week.
• 1:57
  So
• 1:58
  it's
• 1:58
  a
• 1:58
  surreal
• 1:59
  but
• 1:59
  exciting
• 2:00
  feeling
• 2:00
  to
• 2:00
  be
• 2:00
  in
• 2:00
  the
• 2:01
  room
• 2:01
  with
• 2:01
  you
• 2:02
  and
• 2:02
  to
• 2:02
  tell
• 2:02
  everyone
• 2:03
  a
• 2:03
  little
• 2:03
  bit
• 2:03
  about
• 2:04
  myself.
• 2:04
  So
• 2:05
  I'm
• 2:05
  Fay.
• 2:05
  I
• 2:06
  have
• 2:06
  had
• 2:06
  my
• 2:06
  business
• 2:07
  Bright
• 2:07
  Sky
• 2:07
  Career
• 2:08
  Coaching
• 2:08
  for
• 2:09
  nearly
• 2:09
  eight
• 2:10
  years,
• 2:10
  which
• 2:10
  I
• 2:11
  can't
• 2:11
  believe
• 2:12
  it's
• 2:12
  just
• 2:12
  gone
• 2:12
  so
• 2:12
  quickly.
• 2:13
  And
• 2:14
  I
• 2:14
  started
• 2:14
  off
• 2:15
  as
• 2:15
  a
• 2:15
  career
• 2:15
  coach
• 2:15
  to
• 2:17
  All
• 2:17
  professions.
• 2:18
  I
• 2:18
  resisted
• 2:19
  niching
• 2:19
  for
• 2:19
  so
• 2:20
  long
• 2:21
  and
• 2:21
  it
• 2:21
  made
• 2:21
  such
• 2:22
  a
• 2:22
  difference
• 2:22
  when
• 2:22
  I
• 2:23
  finally
• 2:23
  niched.
• 2:24
  So
• 2:24
  I
• 2:25
  only
• 2:25
  actually
• 2:26
  niched
• 2:26
  about
• 2:26
  a
• 2:26
  year
• 2:27
  and
• 2:27
  a
• 2:27
  half
• 2:27
  ago,
• 2:28
  but
• 2:28
  that
• 2:28
  really
• 2:29
  is
• 2:29
  when
• 2:29
  I
• 2:29
  just
• 2:29
  saw
• 2:29
  a
• 2:29
  dramatic
• 2:30
  difference
• 2:31
  for
• 2:31
  my
• 2:31
  business.
• 2:32
  So
• 2:32
  Jo,
• 2:33
  I
• 2:33
  completely
• 2:33
  agree
• 2:34
  with
• 2:34
  the
• 2:34
  advice
• 2:34
  you've
• 2:34
  been
• 2:35
  saying
• 2:35
  all
• 2:35
  week.
• 2:36
  So
• 2:36
  I
• 2:36
  niched
• 2:37
  to
• 2:37
  become
• 2:37
  a
• 2:37
  career
• 2:38
  and
• 2:38
  executive
• 2:39
  coach
• 2:39
  for
• 2:39
  HR
• 2:40
  professionals.
• 2:41
  So
• 2:41
  that's
• 2:41
  what
• 2:42
  I
• 2:42
  do
• 2:42
  now.
• 2:42
  And
• 2:42
  I
• 2:43
  have
• 2:43
  a
• 2:43
  group
• 2:43
  program,
• 2:44
  which
• 2:44
  I
• 2:44
  think
• 2:44
  is.
• 2:45
  the
• 2:45
  main
• 2:45
  thing
• 2:45
  you
• 2:45
  wanted
• 2:45
  to
• 2:46
  talk
• 2:46
  about
• 2:46
  today,
• 2:47
  but
• 2:47
  I
• 2:47
  still
• 2:47
  do
• 2:47
  one
• 2:48
  to
• 2:48
  one
• 2:48
  coaching
• 2:48
  as
• 2:49
  well.
• 2:50
  Yes,
• 2:50
  you
• 2:50
  do.
• 2:51
  Exactly.
• 2:51
  And
• 2:51
  Fay
• 2:52
  has
• 2:52
  some
• 2:52
  amazing,
• 2:53
  exciting
• 2:54
  news.
• 2:54
  She
• 2:54
  probably
• 2:54
  is
• 2:55
  far
• 2:55
  too
• 2:55
  modest
• 2:56
  to
• 2:56
  share
• 2:56
  it,
• 2:56
  so
• 2:57
  I
• 2:57
  will
• 2:57
  share
• 2:57
  it
• 2:58
  for
• 2:58
  her.
• 2:59
  But
• 2:59
  she
• 2:59
  has
• 3:00
  a
• 3:00
  podcast
• 3:00
  which
• 3:01
  is
• 3:01
  in
• 3:01
  the
• 3:01
  top
• 3:01
  2
• 3:02
  percent
• 3:02
  of
• 3:02
  all
• 3:03
  podcasts,
• 3:04
  and
• 3:04
  there
• 3:04
  are
• 3:04
  about
• 3:05
  three
• 3:05
  and
• 3:06
  a
• 3:06
  half
• 3:06
  million
• 3:07
  podcasts
• 3:07
  out
• 3:08
  there.
• 3:08
  Is
• 3:08
  that
• 3:08
  right,
• 3:08
  Fay?
• 3:09
  Yes,
• 3:10
  I,
• 3:10
  I
• 3:11
  honestly
• 3:11
  can't
• 3:11
  believe
• 3:12
  that
• 3:12
  I
• 3:12
  found
• 3:12
  out
• 3:12
  yesterday,
• 3:13
  actually.
• 3:14
  So
• 3:14
  I
• 3:14
  have
• 3:15
  a
• 3:15
  podcast
• 3:15
  called
• 3:15
  HR
• 3:16
  Coffee
• 3:16
  Time,
• 3:16
  and
• 3:16
  it
• 3:17
  was
• 3:17
  really
• 3:17
  after
• 3:17
  starting
• 3:18
  that
• 3:18
  podcast
• 3:19
  that
• 3:19
  I
• 3:19
  started
• 3:20
  to
• 3:20
  explore
• 3:20
  niching.
• 3:21
  And
• 3:21
  when
• 3:21
  I
• 3:22
  started
• 3:22
  it,
• 3:22
  I
• 3:22
  had
• 3:22
  no
• 3:23
  idea
• 3:23
  if
• 3:23
  anyone
• 3:24
  would
• 3:24
  listen.
• 3:25
  I
• 3:25
  remember
• 3:26
  the
• 3:26
  first
• 3:26
  week,
• 3:27
  the
• 3:27
  first
• 3:27
  episode
• 3:28
  came
• 3:28
  out,
• 3:28
  it
• 3:29
  showed
• 3:29
  like,
• 3:29
  you
• 3:29
  know,
• 3:29
  two
• 3:30
  listeners,
• 3:30
  me
• 3:31
  and
• 3:31
  my
• 3:31
  sister.
• 3:32
  And
• 3:32
  yeah,
• 3:33
  so
• 3:33
  I've
• 3:33
  been
• 3:33
  really
• 3:33
  blown
• 3:34
  away
• 3:34
  by
• 3:35
  how
• 3:35
  well
• 3:35
  it's
• 3:36
  done
• 3:36
  really.
• 3:36
  It
• 3:36
  honestly
• 3:37
  doesn't
• 3:37
  feel
• 3:37
  real.
• 3:38
  When
• 3:38
  I
• 3:38
  saw
• 3:38
  that
• 3:38
  statistic
• 3:39
  yesterday,
• 3:39
  that
• 3:40
  it's
• 3:40
  in
• 3:40
  the
• 3:40
  top
• 3:40
  2
• 3:40
  percent
• 3:41
  of
• 3:41
  all
• 3:41
  podcasts
• 3:41
  across
• 3:42
  the
• 3:42
  world.
• 3:43
  It's
• 3:43
  just,
• 3:44
  It's
• 3:44
  just
• 3:44
  odd
• 3:45
  because
• 3:45
  I
• 3:45
  record
• 3:45
  it
• 3:45
  from
• 3:46
  here,
• 3:46
  which
• 3:46
  is
• 3:46
  like
• 3:46
  my
• 3:47
  spare
• 3:47
  bedroom
• 3:48
  slash
• 3:48
  home
• 3:48
  office.
• 3:49
  So
• 3:50
  in
• 3:50
  my
• 3:50
  mind
• 3:51
  someone
• 3:51
  with
• 3:51
  a
• 3:51
  huge
• 3:52
  podcast
• 3:52
  is
• 3:52
  someone
• 3:53
  like
• 3:53
  Stephen
• 3:53
  Bartlett
• 3:54
  who's
• 3:54
  got
• 3:54
  you
• 3:54
  know
• 3:54
  Is
• 3:54
  a
• 3:55
  millionaire
• 3:55
  slash
• 3:56
  billionaire
• 3:56
  already
• 3:57
  and
• 3:57
  has
• 3:57
  some
• 3:57
  fancy
• 3:58
  recording
• 3:58
  studio.
• 3:59
  So
• 3:59
  yeah,
• 4:00
  that's
• 4:00
  my
• 4:00
  exciting
• 4:00
  news
• 4:01
  Yeah,
• 4:02
  congratulations.
• 4:03
  Yeah,
• 4:03
  it's
• 4:03
  an
• 4:03
  amazing
• 4:04
  podcast.
• 4:05
  I'm
• 4:05
  excited.
• 4:06
  I
• 4:06
  featured
• 4:06
  in
• 4:06
  the
• 4:06
  early
• 4:07
  episodes.
• 4:07
  You
• 4:07
  were
• 4:07
  only
• 4:08
  a
• 4:08
  little
• 4:08
  while
• 4:08
  in
• 4:09
  when
• 4:09
  I
• 4:09
  was
• 4:09
  on
• 4:09
  there.
• 4:09
  So
• 4:10
  yes,
• 4:10
  your
• 4:11
  podcasts
• 4:11
  are
• 4:11
  amazing.
• 4:12
  And
• 4:12
  it
• 4:12
  was
• 4:12
  great
• 4:12
  inspiration
• 4:13
  for
• 4:13
  me
• 4:13
  to
• 4:13
  start
• 4:13
  mine
• 4:14
  as
• 4:14
  well.
• 4:14
  So
• 4:15
  thank
• 4:15
  you
• 4:15
  so
• 4:15
  much
• 4:15
  and
• 4:16
  huge
• 4:16
  congratulations.
• 4:17
  So
• 4:18
  tell
• 4:18
  us
• 4:18
  what
• 4:19
  inspired
• 4:19
  you
• 4:20
  to
• 4:20
  create
• 4:20
  a
• 4:20
  group
• 4:21
  program
• 4:21
  to
• 4:22
  start
• 4:22
  with
• 4:22
  and
• 4:22
  how
• 4:23
  you
• 4:23
  got
• 4:23
  the
• 4:23
  idea
• 4:23
  of
• 4:24
  what
• 4:24
  program
• 4:24
  to
• 4:25
  launch.
• 4:26
  There
• 4:26
  were
• 4:26
  probably
• 4:27
  a
• 4:27
  few
• 4:27
  different
• 4:27
  things
• 4:28
  that
• 4:28
  inspired
• 4:28
  me
• 4:28
  to
• 4:29
  do
• 4:29
  the
• 4:29
  group
• 4:29
  program.
• 4:30
  One
• 4:30
  is
• 4:30
  probably
• 4:30
  seeing
• 4:31
  you
• 4:31
  in
• 4:31
  action
• 4:31
  Jo,
• 4:32
  because
• 4:32
  you
• 4:32
  were
• 4:32
  just
• 4:33
  amazing
• 4:34
  with
• 4:34
  your
• 4:34
  group
• 4:35
  program.
• 4:35
  But
• 4:36
  I
• 4:36
  think
• 4:37
  other
• 4:37
  things
• 4:38
  were,
• 4:39
  I
• 4:39
  hadn't
• 4:39
  niched
• 4:40
  yet
• 4:40
  until
• 4:41
  that
• 4:41
  point
• 4:42
  and
• 4:42
  I
• 4:42
  was
• 4:42
  a
• 4:42
  career
• 4:43
  coach
• 4:43
  for
• 4:43
  all
• 4:43
  professions.
• 4:44
  And
• 4:44
  as
• 4:44
  part
• 4:44
  of
• 4:44
  that,
• 4:45
  I
• 4:45
  was
• 4:45
  doing
• 4:45
  a
• 4:45
  lot
• 4:46
  of
• 4:47
  outplacement
• 4:47
  work.
• 4:47
  So
• 4:48
  for
• 4:48
  anyone
• 4:48
  who's
• 4:48
  not
• 4:48
  familiar
• 4:49
  with
• 4:49
  outplacement
• 4:50
  work,
• 4:50
  that's
• 4:50
  when
• 4:50
  an
• 4:51
  organization
• 4:51
  is
• 4:52
  making
• 4:52
  redundancies
• 4:53
  and
• 4:53
  they
• 4:53
  hire
• 4:54
  in
• 4:54
  an
• 4:54
  external
• 4:54
  person
• 4:55
  or
• 4:55
  a
• 4:55
  company
• 4:56
  to
• 4:56
  support
• 4:56
  all
• 4:56
  of
• 4:57
  the
• 4:57
  people
• 4:57
  who
• 4:58
  are
• 4:58
  losing
• 4:58
  their
• 4:58
  jobs.
• 4:59
  with
• 4:59
  moving
• 4:59
  on
• 4:59
  to
• 5:00
  their
• 5:00
  next
• 5:00
  roles.
• 5:01
  And
• 5:01
  what
• 5:01
  I
• 5:02
  found
• 5:02
  with
• 5:02
  the
• 5:02
  outplacement
• 5:03
  was,
• 5:03
  although
• 5:03
  I'd
• 5:03
  spent
• 5:04
  a
• 5:04
  long
• 5:04
  time
• 5:04
  building
• 5:04
  up
• 5:05
  my
• 5:05
  reputation
• 5:05
  in
• 5:05
  that
• 5:06
  area,
• 5:06
  and
• 5:06
  I
• 5:06
  had
• 5:07
  regular
• 5:07
  clients,
• 5:08
  it
• 5:08
  was
• 5:08
  very
• 5:08
  unpredictable
• 5:09
  work,
• 5:09
  and
• 5:10
  I
• 5:10
  would
• 5:10
  just
• 5:10
  suddenly
• 5:11
  get
• 5:11
  a
• 5:11
  call
• 5:11
  from
• 5:12
  an
• 5:12
  HR
• 5:12
  director
• 5:13
  saying,
• 5:13
  Oh
• 5:13
  my
• 5:14
  gosh,
• 5:14
  Fay,
• 5:14
  we're
• 5:14
  letting
• 5:15
  all
• 5:15
  these
• 5:15
  people
• 5:15
  go,
• 5:15
  and
• 5:16
  we
• 5:16
  hadn't
• 5:16
  thought
• 5:16
  about
• 5:17
  outplacement.
• 5:18
  Can
• 5:18
  you,
• 5:18
  can
• 5:18
  you
• 5:18
  put
• 5:18
  some
• 5:18
  in
• 5:18
  place
• 5:19
  for
• 5:19
  Friday?
• 5:20
  And
• 5:20
  what
• 5:20
  it
• 5:20
  meant
• 5:20
  was
• 5:21
  that
• 5:22
  I
• 5:22
  just
• 5:22
  felt
• 5:23
  under
• 5:23
  pressure
• 5:24
  quite
• 5:24
  a
• 5:24
  lot
• 5:24
  of
• 5:24
  the
• 5:24
  time
• 5:25
  to
• 5:25
  just
• 5:26
  have
• 5:26
  to
• 5:26
  work
• 5:26
  really,
• 5:27
  really
• 5:27
  hard
• 5:27
  at
• 5:27
  the
• 5:27
  last
• 5:28
  minute.
• 5:28
  And
• 5:28
  then
• 5:29
  I
• 5:29
  found
• 5:29
  myself
• 5:30
  on
• 5:30
  holiday
• 5:31
  with
• 5:31
  my
• 5:31
  family
• 5:32
  working
• 5:32
  every
• 5:32
  single
• 5:33
  day
• 5:33
  to
• 5:33
  stay
• 5:34
  on
• 5:34
  top
• 5:34
  of
• 5:35
  the
• 5:35
  outplacement
• 5:35
  work
• 5:36
  where
• 5:36
  I
• 5:36
  had
• 5:36
  new
• 5:36
  inquiries
• 5:37
  coming
• 5:37
  in.
• 5:37
  So
• 5:38
  at
• 5:38
  that
• 5:38
  point,
• 5:38
  the
• 5:38
  business
• 5:39
  was
• 5:39
  doing
• 5:40
  really
• 5:40
  well.
• 5:40
  So
• 5:40
  I
• 5:41
  had
• 5:41
  other
• 5:41
  coaches
• 5:41
  supporting
• 5:42
  me
• 5:42
  with
• 5:42
  delivering
• 5:43
  the
• 5:43
  work,
• 5:43
  but
• 5:44
  I
• 5:44
  still
• 5:44
  had
• 5:44
  to
• 5:44
  be,
• 5:45
  the
• 5:45
  main
• 5:45
  point
• 5:46
  of
• 5:46
  contact
• 5:46
  with
• 5:46
  the
• 5:46
  client.
• 5:47
  And
• 5:47
  I
• 5:47
  just
• 5:47
  thought
• 5:48
  something
• 5:48
  has
• 5:49
  to
• 5:49
  change.
• 5:49
  I
• 5:49
  just
• 5:50
  can't
• 5:50
  carry
• 5:50
  on
• 5:50
  working
• 5:51
  like
• 5:51
  this.
• 5:51
  It's
• 5:51
  not
• 5:51
  really
• 5:52
  fair
• 5:52
  on
• 5:52
  my
• 5:52
  family.
• 5:54
  And
• 5:54
  I
• 5:54
  thought,
• 5:54
  well,
• 5:54
  what
• 5:54
  can
• 5:55
  I
• 5:55
  do?
• 5:55
  Like,
• 5:55
  it's,
• 5:56
  it's,
• 5:56
  it's
• 5:57
  really
• 5:57
  difficult.
• 5:57
  What
• 5:57
  do
• 5:57
  I
• 5:58
  do
• 5:58
  about
• 5:58
  it?
• 5:59
  And
• 5:59
  I
• 5:59
  started
• 5:59
  thinking.
• 6:00
  Well,
• 6:00
  actually,
• 6:00
  if
• 6:00
  I
• 6:00
  had
• 6:01
  a
• 6:01
  group
• 6:01
  program,
• 6:02
  then
• 6:02
  I
• 6:02
  could
• 6:03
  say
• 6:03
  how
• 6:03
  many
• 6:04
  people
• 6:04
  I
• 6:04
  wanted
• 6:05
  to
• 6:05
  help
• 6:05
  at
• 6:05
  once.
• 6:06
  I
• 6:06
  could
• 6:06
  set
• 6:06
  the
• 6:06
  date
• 6:07
  that
• 6:07
  it's
• 6:07
  running,
• 6:08
  so
• 6:08
  I
• 6:08
  don't
• 6:08
  have
• 6:08
  this
• 6:08
  nightmare
• 6:09
  of
• 6:10
  having
• 6:10
  to
• 6:10
  work
• 6:10
  while
• 6:10
  I'm
• 6:10
  on
• 6:10
  holiday,
• 6:11
  or
• 6:11
  having
• 6:11
  clients
• 6:12
  suddenly
• 6:12
  booking
• 6:13
  in
• 6:13
  when
• 6:13
  it's
• 6:13
  school
• 6:13
  holidays,
• 6:14
  and
• 6:14
  I've
• 6:14
  got
• 6:14
  kids
• 6:15
  and
• 6:15
  things.
• 6:16
  The
• 6:16
  juggle
• 6:16
  is
• 6:16
  just
• 6:16
  really
• 6:17
  difficult,
• 6:18
  but
• 6:18
  also
• 6:19
  from
• 6:19
  having
• 6:20
  the
• 6:20
  podcast,
• 6:21
  from
• 6:21
  having
• 6:21
  some
• 6:21
  other
• 6:21
  resources
• 6:22
  for
• 6:22
  HR
• 6:22
  professionals,
• 6:24
  I'd
• 6:24
  started
• 6:24
  naturally
• 6:25
  attracting
• 6:26
  HR
• 6:26
  professionals
• 6:27
  towards
• 6:27
  me
• 6:28
  to
• 6:28
  have
• 6:29
  coaching.
• 6:29
  And
• 6:29
  I
• 6:30
  should
• 6:30
  say
• 6:30
  at
• 6:30
  this
• 6:30
  point,
• 6:30
  I
• 6:30
  have
• 6:31
  an
• 6:31
  HR
• 6:31
  background
• 6:31
  before
• 6:32
  I.
• 6:32
  became
• 6:33
  a
• 6:33
  coach.
• 6:33
  I
• 6:33
  was
• 6:34
  an
• 6:34
  HR
• 6:34
  professional
• 6:35
  and
• 6:36
  I
• 6:36
  suddenly
• 6:36
  started
• 6:37
  to
• 6:37
  notice
• 6:38
  similar
• 6:38
  themes
• 6:39
  coming
• 6:39
  up.
• 6:40
  So
• 6:41
  the
• 6:41
  same
• 6:41
  things,
• 6:42
  the
• 6:42
  same
• 6:42
  challenges
• 6:43
  kept
• 6:43
  coming
• 6:43
  up
• 6:43
  again
• 6:44
  and
• 6:44
  again
• 6:44
  and
• 6:44
  again.
• 6:45
  And
• 6:45
  although
• 6:45
  I
• 6:45
  could
• 6:46
  help
• 6:46
  the
• 6:46
  people
• 6:47
  with
• 6:47
  the
• 6:47
  coaching
• 6:48
  and
• 6:48
  it
• 6:48
  was
• 6:48
  very
• 6:48
  rewarding,
• 6:49
  I
• 6:50
  really
• 6:50
  realized
• 6:51
  the
• 6:51
  benefit
• 6:51
  in
• 6:52
  actually
• 6:52
  bringing
• 6:53
  a
• 6:53
  group
• 6:53
  together.
• 6:54
  Because
• 6:54
  a
• 6:54
  lot
• 6:55
  of
• 6:55
  people
• 6:55
  in
• 6:55
  HR,
• 6:56
  especially
• 6:57
  if
• 6:57
  they're
• 6:57
  in
• 6:57
  a
• 6:57
  standalone
• 6:58
  role
• 6:58
  where
• 6:58
  they
• 6:59
  haven't
• 6:59
  got
• 6:59
  a
• 6:59
  team,
• 7:00
  but
• 7:00
  I
• 7:01
  later
• 7:01
  discovered
• 7:01
  this
• 7:02
  still
• 7:02
  impacts
• 7:02
  people,
• 7:03
  even
• 7:03
  if
• 7:03
  they
• 7:03
  have
• 7:03
  a
• 7:03
  team,
• 7:04
  particularly
• 7:04
  if
• 7:04
  they're
• 7:05
  senior,
• 7:05
  is
• 7:06
  they
• 7:06
  can
• 7:06
  feel
• 7:06
  very
• 7:06
  alone
• 7:07
  and
• 7:07
  that
• 7:07
  they
• 7:07
  haven't
• 7:08
  got
• 7:08
  anyone
• 7:09
  to
• 7:09
  talk
• 7:09
  to
• 7:09
  about
• 7:10
  their
• 7:10
  challenges
• 7:10
  at
• 7:11
  work.
• 7:11
  And
• 7:11
  it
• 7:11
  can
• 7:11
  be
• 7:11
  a
• 7:11
  very
• 7:12
  tough
• 7:12
  job.
• 7:13
  It
• 7:13
  can
• 7:13
  be
• 7:13
  very
• 7:13
  emotionally
• 7:14
  draining.
• 7:14
  If
• 7:14
  you
• 7:15
  are
• 7:15
  in
• 7:15
  senior
• 7:15
  leadership,
• 7:16
  there
• 7:17
  can
• 7:17
  be
• 7:17
  conflict
• 7:17
  you're
• 7:17
  having
• 7:18
  to
• 7:18
  deal
• 7:18
  with.
• 7:18
  It
• 7:19
  can
• 7:19
  be
• 7:19
  hard
• 7:19
  to
• 7:19
  get
• 7:19
  buy
• 7:20
  in
• 7:20
  for
• 7:20
  your
• 7:20
  ideas.
• 7:21
  And
• 7:21
  so
• 7:22
  I
• 7:22
  thought,
• 7:22
  gosh,
• 7:22
  actually,
• 7:23
  if
• 7:23
  I
• 7:24
  created
• 7:24
  a
• 7:24
  group
• 7:24
  program
• 7:25
  where
• 7:25
  it's
• 7:25
  not
• 7:25
  just
• 7:25
  coaching,
• 7:26
  there's
• 7:26
  also
• 7:27
  an
• 7:27
  element
• 7:27
  of
• 7:27
  training
• 7:28
  in
• 7:28
  there
• 7:28
  to
• 7:29
  introduce
• 7:29
  them
• 7:29
  to
• 7:29
  some
• 7:30
  concepts
• 7:30
  and
• 7:30
  frameworks
• 7:31
  that
• 7:31
  I
• 7:31
  knew
• 7:31
  would
• 7:31
  help
• 7:32
  them.
• 7:33
  And
• 7:33
  by
• 7:33
  having
• 7:33
  a
• 7:33
  group,
• 7:34
  I,
• 7:34
  I
• 7:35
  work
• 7:35
  really
• 7:36
  hard
• 7:36
  on
• 7:36
  trying
• 7:36
  to
• 7:37
  get
• 7:37
  the
• 7:37
  group
• 7:37
  to
• 7:37
  bond
• 7:38
  and
• 7:38
  connect
• 7:39
  because
• 7:39
  it
• 7:39
  was
• 7:39
  my
• 7:39
  dream
• 7:40
  that
• 7:40
  once
• 7:40
  the
• 7:40
  group
• 7:40
  program
• 7:41
  was
• 7:41
  over,
• 7:42
  they
• 7:42
  would
• 7:42
  continue
• 7:43
  those
• 7:43
  relationships.
• 7:45
  I
• 7:45
  know
• 7:45
  that
• 7:45
  throughout
• 7:45
  my
• 7:46
  whole
• 7:46
  career
• 7:46
  and
• 7:47
  as
• 7:47
  a
• 7:47
  coach
• 7:47
  as
• 7:47
  well,
• 7:48
  just
• 7:48
  what
• 7:48
  a
• 7:48
  difference
• 7:49
  relationships
• 7:50
  make
• 7:50
  if
• 7:50
  you're
• 7:50
  having
• 7:51
  a
• 7:51
  bad
• 7:51
  day
• 7:51
  or
• 7:51
  you're
• 7:52
  stuck
• 7:52
  on
• 7:52
  an
• 7:52
  idea.
• 7:53
  So
• 7:53
  that
• 7:53
  was
• 7:53
  the
• 7:53
  inspiration
• 7:55
  behind
• 7:55
  starting
• 7:55
  it.
• 7:56
  Yeah,
• 7:57
  amazing.
• 7:58
  And
• 7:58
  I
• 7:58
  love
• 7:58
  the
• 7:59
  way,
• 7:59
  Fay
• 7:59
  is
• 7:59
  the
• 8:00
  best
• 8:00
  researcher
• 8:01
  ever.
• 8:02
  You
• 8:02
  really
• 8:02
  do
• 8:03
  go
• 8:03
  into
• 8:04
  your
• 8:04
  ideal
• 8:05
  client
• 8:06
  in
• 8:06
  such
• 8:06
  detail
• 8:07
  and
• 8:07
  it's
• 8:08
  really
• 8:08
  inspirational.
• 8:09
  So
• 8:09
  things
• 8:10
  like,
• 8:10
  polls
• 8:11
  on
• 8:11
  LinkedIn
• 8:12
  as
• 8:12
  to
• 8:12
  the
• 8:12
  topic,
• 8:13
  the
• 8:13
  name.
• 8:14
  Tell
• 8:15
  us
• 8:15
  more
• 8:15
  about
• 8:15
  how
• 8:16
  you
• 8:16
  made
• 8:16
  your
• 8:16
  decision
• 8:17
  on
• 8:17
  what
• 8:17
  program
• 8:18
  to
• 8:18
  create.
• 8:19
  Oh,
• 8:20
  it's
• 8:20
  so
• 8:20
  funny
• 8:20
  you
• 8:20
  should
• 8:21
  say
• 8:21
  that.
• 8:21
  I
• 8:21
  feel
• 8:21
  like
• 8:22
  it's
• 8:22
  something
• 8:22
  I
• 8:22
  could
• 8:22
  be
• 8:22
  much
• 8:23
  better
• 8:23
  at,
• 8:23
  the
• 8:23
  research
• 8:24
  part.
• 8:25
  Yes,
• 8:25
  but
• 8:25
  it's
• 8:26
  a
• 8:26
  good
• 8:26
  point.
• 8:26
  I
• 8:26
  suppose
• 8:27
  I
• 8:27
  have
• 8:27
  done
• 8:27
  quite
• 8:28
  a
• 8:28
  lot
• 8:28
  around
• 8:28
  that.
• 8:29
  I'd
• 8:29
  really
• 8:30
  learned
• 8:30
  from
• 8:31
  learning
• 8:31
  about
• 8:31
  marketing
• 8:32
  over
• 8:32
  the
• 8:32
  years
• 8:33
  that
• 8:33
  if
• 8:33
  you
• 8:33
  just
• 8:33
  say
• 8:34
  here's
• 8:35
  my
• 8:35
  group
• 8:35
  program
• 8:36
  Isn't
• 8:37
  it
• 8:37
  great,
• 8:37
  but
• 8:37
  can't
• 8:37
  everyone
• 8:38
  everyone
• 8:38
  thinks
• 8:38
  man,
• 8:39
  whatever
• 8:39
  scroll
• 8:39
  past
• 8:41
  Whereas
• 8:41
  if
• 8:41
  you
• 8:41
  involve
• 8:42
  people
• 8:43
  in
• 8:43
  the
• 8:43
  decision
• 8:43
  and
• 8:44
  you
• 8:44
  have
• 8:44
  a
• 8:44
  lot
• 8:44
  of
• 8:45
  this
• 8:45
  in
• 8:45
  HR
• 8:45
  work
• 8:45
  if
• 8:46
  you
• 8:46
  want
• 8:46
  to
• 8:46
  get
• 8:46
  by
• 8:46
  and
• 8:47
  You
• 8:47
  need
• 8:47
  to
• 8:47
  involve
• 8:48
  people
• 8:48
  in
• 8:48
  what
• 8:48
  you're
• 8:48
  designing
• 8:49
  if
• 8:49
  you
• 8:49
  involve
• 8:50
  people
• 8:50
  in
• 8:50
  the
• 8:50
  decision.
• 8:51
  They're
• 8:51
  far
• 8:51
  more
• 8:52
  likely
• 8:52
  to
• 8:52
  notice
• 8:53
  it,
• 8:53
  to
• 8:53
  pay
• 8:54
  attention
• 8:54
  to
• 8:54
  it
• 8:54
  and
• 8:55
  to
• 8:55
  be
• 8:55
  engaged
• 8:55
  with
• 8:55
  it,
• 8:56
  but
• 8:56
  also
• 8:56
  even
• 8:57
  more
• 8:57
  importantly,
• 8:58
  you're
• 8:58
  far
• 8:58
  more
• 8:58
  likely
• 8:58
  to
• 8:58
  create
• 8:59
  something
• 9:00
  that
• 9:00
  is
• 9:00
  useful
• 9:01
  and
• 9:01
  that
• 9:01
  they
• 9:01
  like.
• 9:02
  So
• 9:02
  I've
• 9:03
  tried
• 9:03
  to
• 9:03
  do
• 9:03
  that
• 9:03
  with
• 9:04
  a
• 9:04
  lot
• 9:04
  of
• 9:04
  my
• 9:04
  marketing,
• 9:05
  not
• 9:05
  just
• 9:06
  the
• 9:07
  group
• 9:07
  program.
• 9:08
  I
• 9:08
  would
• 9:08
  share,
• 9:08
  for
• 9:08
  example,
• 9:09
  when
• 9:09
  I
• 9:09
  started
• 9:10
  the
• 9:10
  podcast,
• 9:10
  I
• 9:11
  shared
• 9:11
  different
• 9:11
  images
• 9:12
  and
• 9:12
  said,
• 9:12
  These
• 9:13
  are
• 9:13
  two
• 9:13
  images
• 9:14
  for
• 9:14
  the
• 9:14
  podcast
• 9:15
  cover
• 9:15
  art
• 9:15
  that
• 9:16
  have
• 9:16
  been
• 9:16
  designed
• 9:16
  for
• 9:16
  me.
• 9:17
  Which
• 9:17
  one
• 9:17
  do
• 9:17
  you
• 9:17
  prefer?
• 9:17
  And
• 9:18
  it
• 9:18
  was
• 9:18
  fascinating
• 9:19
  seeing
• 9:20
  what
• 9:20
  people
• 9:20
  put
• 9:20
  and
• 9:21
  the
• 9:21
  reasons
• 9:21
  behind
• 9:22
  it.
• 9:22
  So
• 9:22
  I
• 9:22
  was
• 9:22
  then
• 9:22
  really
• 9:22
  confident
• 9:23
  in
• 9:24
  what
• 9:24
  podcast
• 9:24
  cover
• 9:25
  I
• 9:25
  chose
• 9:25
  at
• 9:25
  that
• 9:25
  time,
• 9:26
  but
• 9:26
  I
• 9:26
  did
• 9:26
  similar
• 9:27
  things
• 9:27
  with
• 9:27
  the
• 9:27
  group
• 9:28
  programs.
• 9:28
  So
• 9:28
  I
• 9:28
  was
• 9:29
  very
• 9:29
  stuck
• 9:29
  on
• 9:29
  a
• 9:29
  name
• 9:30
  and
• 9:30
  I
• 9:31
  shared
• 9:31
  some
• 9:31
  different
• 9:31
  ideas
• 9:32
  for
• 9:32
  names
• 9:32
  and
• 9:32
  said,
• 9:33
  what
• 9:33
  do
• 9:33
  you
• 9:33
  think?
• 9:34
  And
• 9:34
  again,
• 9:34
  it
• 9:35
  was
• 9:35
  great
• 9:35
  seeing
• 9:35
  the
• 9:35
  feedback.
• 9:36
  I
• 9:36
  ended
• 9:36
  up
• 9:36
  using
• 9:36
  a
• 9:37
  completely
• 9:37
  different
• 9:37
  name
• 9:38
  to
• 9:38
  the
• 9:38
  ones
• 9:38
  that
• 9:38
  I
• 9:39
  suggested
• 9:39
  from
• 9:39
  seeing
• 9:40
  the
• 9:40
  feedback.
• 9:41
  So
• 9:42
  yes,
• 9:42
  definitely
• 9:43
  at
• 9:43
  the
• 9:43
  creation
• 9:43
  stage.
• 9:44
  You're
• 9:44
  right.
• 9:44
  I
• 9:44
  do
• 9:44
  actually
• 9:46
  involve
• 9:46
  people
• 9:46
  quite
• 9:46
  a
• 9:46
  lot
• 9:47
  and
• 9:47
  do
• 9:47
  that
• 9:47
  research.
• 9:48
  And
• 9:48
  before
• 9:49
  I
• 9:49
  designed
• 9:49
  the
• 9:49
  program,
• 9:50
  I
• 9:50
  also
• 9:51
  had
• 9:51
  research
• 9:51
  calls
• 9:52
  with
• 9:52
  quite
• 9:52
  a
• 9:52
  few
• 9:53
  HR
• 9:53
  professionals
• 9:54
  to
• 9:54
  try
• 9:54
  and
• 9:55
  check
• 9:56
  that
• 9:56
  I
• 9:56
  was
• 9:56
  on
• 9:56
  the
• 9:56
  right
• 9:57
  track
• 9:57
  and
• 9:57
  see,
• 9:57
  are
• 9:58
  these
• 9:58
  really
• 9:58
  things
• 9:59
  that
• 9:59
  people
• 9:59
  are
• 9:59
  struggling
• 10:00
  with?
• 10:01
  Yeah,
• 10:01
  you
• 10:01
  did.
• 10:02
  And
• 10:02
  it's
• 10:02
  a
• 10:03
  great
• 10:03
  reminder
• 10:04
  every
• 10:04
  time
• 10:05
  when
• 10:05
  people
• 10:06
  launch
• 10:06
  something,
• 10:06
  they,
• 10:07
  they
• 10:07
  just
• 10:07
  want
• 10:07
  to
• 10:07
  go
• 10:07
  out
• 10:08
  there
• 10:08
  with
• 10:08
  their
• 10:08
  thing.
• 10:08
  It's
• 10:08
  that
• 10:08
  impatience
• 10:09
  of
• 10:09
  just
• 10:09
  like,
• 10:10
  I
• 10:10
  just
• 10:10
  want
• 10:10
  to
• 10:11
  tell
• 10:11
  everyone
• 10:11
  about
• 10:11
  this
• 10:11
  thing,
• 10:12
  but
• 10:12
  it
• 10:12
  makes
• 10:13
  such
• 10:13
  a
• 10:13
  difference,
• 10:14
  that
• 10:14
  kind
• 10:14
  of
• 10:14
  pre
• 10:15
  sale
• 10:16
  bit
• 10:16
  of
• 10:16
  the
• 10:17
  creation
• 10:17
  and
• 10:17
  getting
• 10:18
  people
• 10:18
  on
• 10:18
  board.
• 10:19
  It
• 10:19
  makes
• 10:19
  such
• 10:20
  a
• 10:20
  difference
• 10:20
  because,
• 10:20
  you
• 10:21
  know,
• 10:21
  I'm
• 10:21
  standing
• 10:21
  here
• 10:22
  eight
• 10:22
  years
• 10:22
  into
• 10:22
  the
• 10:22
  business.
• 10:23
  At
• 10:23
  the
• 10:23
  beginning,
• 10:24
  I
• 10:24
  spent
• 10:25
  hours.
• 10:26
  Days,
• 10:27
  weeks
• 10:28
  creating
• 10:28
  an
• 10:28
  online
• 10:29
  course
• 10:29
  thinking
• 10:29
  oh,
• 10:30
  everyone's
• 10:30
  gonna
• 10:31
  love
• 10:31
  this.
• 10:31
  Like
• 10:32
  I've
• 10:32
  put
• 10:32
  so
• 10:32
  much
• 10:32
  work
• 10:33
  into
• 10:33
  it
• 10:34
  and
• 10:34
  I
• 10:34
  can't
• 10:35
  wait
• 10:35
  to
• 10:35
  share
• 10:35
  it
• 10:35
  with
• 10:35
  the
• 10:35
  world
• 10:36
  I
• 10:36
  didn't
• 10:36
  tell
• 10:36
  anyone
• 10:37
  I
• 10:37
  was
• 10:37
  doing
• 10:37
  it.
• 10:37
  I
• 10:38
  didn't
• 10:38
  do
• 10:38
  any
• 10:38
  research
• 10:39
  to
• 10:39
  see
• 10:39
  if
• 10:39
  anyone
• 10:39
  wanted
• 10:40
  it
• 10:40
  I
• 10:40
  just
• 10:41
  thought
• 10:41
  this
• 10:41
  is
• 10:41
  an
• 10:41
  area
• 10:41
  I
• 10:42
  know
• 10:42
  about
• 10:42
  and
• 10:42
  that
• 10:42
  I
• 10:42
  can
• 10:43
  help
• 10:43
  people
• 10:43
  with
• 10:44
  I
• 10:44
  launched
• 10:44
  it
• 10:44
  And
• 10:44
  I
• 10:45
  think
• 10:45
  I
• 10:45
  had
• 10:45
  like,
• 10:45
  you
• 10:46
  know
• 10:46
  two
• 10:46
  people
• 10:46
  buy
• 10:47
  it
• 10:47
  in
• 10:47
  the
• 10:47
  first
• 10:47
  couple
• 10:48
  of
• 10:48
  months
• 10:48
  or
• 10:48
  something
• 10:49
  and
• 10:49
  it
• 10:49
  was
• 10:49
  just
• 10:50
  So
• 10:51
  demoralizing
• 10:52
  and
• 10:52
  depressing.
• 10:53
  I
• 10:54
  bought
• 10:54
  into
• 10:54
  this
• 10:54
  whole,
• 10:55
  lie
• 10:56
  that
• 10:56
  you
• 10:56
  see
• 10:56
  online,
• 10:57
  not
• 10:57
  from
• 10:57
  you,
• 10:57
  Jo.
• 10:57
  You're
• 10:58
  the
• 10:58
  opposite
• 10:58
  of
• 10:59
  this,
• 10:59
  thank
• 10:59
  goodness.
• 11:00
  But
• 11:00
  from
• 11:00
  this
• 11:00
  lie
• 11:01
  that
• 11:01
  actually
• 11:02
  anyone
• 11:02
  can
• 11:02
  create
• 11:03
  an
• 11:03
  online
• 11:03
  course
• 11:04
  and,
• 11:04
  you
• 11:04
  know,
• 11:04
  it's
• 11:04
  going
• 11:05
  to
• 11:05
  be
• 11:05
  a
• 11:05
  huge
• 11:05
  success.
• 11:06
  Actually,
• 11:07
  that
• 11:07
  kind
• 11:07
  of
• 11:07
  research
• 11:08
  part
• 11:08
  and
• 11:08
  the
• 11:08
  pre
• 11:09
  promotion
• 11:10
  part
• 11:10
  is
• 11:10
  just,
• 11:11
  it
• 11:11
  makes
• 11:11
  such
• 11:11
  a
• 11:11
  difference.
• 11:12
  So
• 11:12
  I've
• 11:12
  learned
• 11:13
  the
• 11:13
  hard
• 11:13
  way
• 11:14
  to
• 11:14
  do
• 11:14
  it
• 11:15
  that
• 11:15
  way.
• 11:16
  Totally.
• 11:16
  Yeah,
• 11:16
  me
• 11:17
  too.
• 11:17
  And,
• 11:17
  and
• 11:17
  I
• 11:18
  think
• 11:18
  that's
• 11:18
  why,
• 11:19
  even
• 11:19
  though
• 11:19
  it
• 11:20
  doesn't
• 11:20
  do
• 11:20
  my
• 11:20
  sales
• 11:21
  very
• 11:21
  good,
• 11:22
  I
• 11:22
  want
• 11:22
  people
• 11:23
  to
• 11:23
  learn
• 11:24
  that
• 11:24
  there's
• 11:25
  things
• 11:25
  that
• 11:25
  we
• 11:25
  need
• 11:25
  to
• 11:25
  do
• 11:26
  before
• 11:26
  launching
• 11:28
  and
• 11:28
  it's
• 11:28
  all
• 11:28
  possible.
• 11:29
  And,
• 11:29
  and
• 11:29
  that's
• 11:30
  what
• 11:30
  you're
• 11:30
  sharing
• 11:30
  with
• 11:30
  us
• 11:30
  today.
• 11:31
  But
• 11:32
  you
• 11:32
  know,
• 11:32
  you
• 11:32
  can't
• 11:32
  just
• 11:33
  whip
• 11:33
  this
• 11:33
  thing
• 11:33
  out
• 11:34
  there
• 11:34
  next
• 11:34
  week,
• 11:34
  if
• 11:34
  you've
• 11:34
  got
• 11:35
  zero
• 11:35
  audience.
• 11:36
  And
• 11:36
  if
• 11:36
  you
• 11:36
  haven't
• 11:37
  really
• 11:37
  checked
• 11:37
  that
• 11:37
  it's
• 11:37
  what
• 11:37
  people
• 11:38
  want.
• 11:39
  So
• 11:39
  please
• 11:39
  share
• 11:39
  more
• 11:40
  about
• 11:40
  your
• 11:41
  program,
• 11:41
  Inspiring
• 11:42
  HR.
• 11:43
  I
• 11:43
  couldn't
• 11:43
  remember
• 11:43
  if
• 11:43
  it
• 11:43
  was
• 11:44
  six
• 11:44
  or
• 11:44
  seven
• 11:44
  times
• 11:45
  you've
• 11:45
  launched
• 11:45
  it
• 11:45
  now.
• 11:46
  Yeah,
• 11:46
  so
• 11:47
  I'm
• 11:47
  just
• 11:47
  in
• 11:47
  the
• 11:47
  midst
• 11:48
  of
• 11:48
  running
• 11:48
  it
• 11:48
  for
• 11:48
  the
• 11:49
  sixth
• 11:49
  time.
• 11:50
  So
• 11:50
  I've
• 11:50
  been
• 11:51
  running
• 11:51
  it
• 11:51
  for
• 11:51
  just
• 11:51
  over
• 11:52
  a
• 11:52
  year
• 11:52
  and
• 11:52
  a
• 11:52
  half.
• 11:53
  And
• 11:53
  when
• 11:54
  I
• 11:54
  very
• 11:54
  first
• 11:54
  launched
• 11:55
  it,
• 11:55
  I
• 11:55
  did
• 11:55
  it
• 11:55
  as
• 11:56
  a
• 11:56
  trial.
• 11:56
  So
• 11:57
  again,
• 11:58
  learning
• 11:59
  the
• 11:59
  lessons
• 11:59
  from
• 12:00
  having
• 12:00
  launched
• 12:01
  online
• 12:01
  courses
• 12:01
  and
• 12:01
  it
• 12:02
  being
• 12:02
  a
• 12:02
  dismal
• 12:02
  failure
• 12:03
  before.
• 12:04
  I
• 12:04
  made
• 12:04
  sure
• 12:04
  I
• 12:04
  did
• 12:04
  the
• 12:04
  research
• 12:05
  to
• 12:05
  try
• 12:05
  and
• 12:05
  involve
• 12:06
  everyone
• 12:06
  in
• 12:07
  the,
• 12:07
  you
• 12:07
  know,
• 12:07
  warm
• 12:08
  up
• 12:08
  to
• 12:08
  it
• 12:08
  and
• 12:08
  the
• 12:09
  design
• 12:09
  and
• 12:09
  delivery
• 12:09
  of
• 12:10
  it.
• 12:10
  And
• 12:10
  then
• 12:11
  I
• 12:12
  Launched
• 12:12
  it
• 12:13
  as
• 12:13
  a,
• 12:13
  I
• 12:13
  never
• 12:13
  know
• 12:13
  if
• 12:13
  you
• 12:13
  say
• 12:14
  beta
• 12:14
  or
• 12:14
  beta,
• 12:15
  beta
• 12:16
  slash
• 12:16
  beta.
• 12:16
  Maybe
• 12:16
  I'll
• 12:16
  say
• 12:17
  pilot.
• 12:17
  So
• 12:18
  I
• 12:18
  offered
• 12:18
  it
• 12:19
  as,
• 12:19
  it
• 12:19
  was
• 12:20
  half
• 12:20
  the
• 12:20
  price
• 12:20
  than
• 12:21
  it
• 12:21
  is
• 12:21
  now.
• 12:22
  I
• 12:22
  said
• 12:22
  if
• 12:22
  you'd
• 12:23
  like
• 12:23
  to
• 12:23
  join
• 12:23
  it,
• 12:24
  this
• 12:24
  is
• 12:25
  what
• 12:25
  I'm
• 12:25
  planning
• 12:26
  on
• 12:26
  creating.
• 12:27
  I'll
• 12:27
  be
• 12:27
  creating
• 12:28
  it
• 12:28
  week
• 12:28
  by
• 12:28
  week
• 12:29
  for
• 12:29
  you.
• 12:30
  These
• 12:30
  are
• 12:30
  the
• 12:30
  different
• 12:31
  themes
• 12:31
  that
• 12:31
  we'll
• 12:31
  be
• 12:31
  covering
• 12:32
  each
• 12:32
  week
• 12:32
  and
• 12:33
  in
• 12:33
  exchange
• 12:34
  for
• 12:34
  getting
• 12:34
  it
• 12:34
  for
• 12:34
  this
• 12:35
  low
• 12:35
  price,
• 12:35
  I'd
• 12:36
  like
• 12:36
  to
• 12:36
  ask
• 12:36
  for
• 12:36
  your
• 12:36
  feedback.
• 12:38
  So
• 12:38
  that's
• 12:39
  how
• 12:39
  I
• 12:39
  filled
• 12:39
  it
• 12:39
  the
• 12:39
  first
• 12:40
  time.
• 12:40
  And
• 12:40
  I
• 12:40
  was
• 12:40
  really
• 12:41
  surprised
• 12:41
  actually,
• 12:41
  it
• 12:41
  filled
• 12:42
  up
• 12:42
  quite
• 12:42
  quickly.
• 12:43
  I
• 12:43
  think
• 12:43
  probably
• 12:44
  because
• 12:44
  the
• 12:44
  price
• 12:44
  was
• 12:44
  low
• 12:45
  and
• 12:45
  people
• 12:45
  knew
• 12:46
  that
• 12:46
  there's
• 12:46
  no
• 12:46
  way
• 12:47
  I
• 12:47
  was
• 12:47
  going
• 12:47
  to
• 12:47
  offer
• 12:47
  it
• 12:47
  like
• 12:47
  that
• 12:48
  again.
• 12:48
  And
• 12:48
  I
• 12:48
  did
• 12:49
  have
• 12:49
  an
• 12:49
  audience
• 12:50
  by
• 12:50
  this
• 12:50
  point.
• 12:51
  So
• 12:51
  I
• 12:51
  launched
• 12:52
  it
• 12:52
  and
• 12:52
  what's
• 12:53
  really
• 12:53
  interesting.
• 12:54
  So
• 12:54
  much
• 12:54
  of
• 12:55
  the
• 12:55
  program
• 12:55
  now
• 12:55
  is
• 12:55
  different
• 12:56
  to
• 12:56
  how
• 12:56
  I
• 12:56
  ran
• 12:57
  it
• 12:57
  that
• 12:57
  first
• 12:57
  time.
• 12:58
  So
• 12:58
  what
• 12:59
  used
• 12:59
  to
• 12:59
  really
• 12:59
  hold
• 12:59
  me
• 13:00
  back
• 13:00
  when
• 13:00
  I
• 13:00
  first
• 13:01
  started
• 13:01
  working
• 13:02
  for
• 13:02
  myself
• 13:02
  was
• 13:03
  this
• 13:04
  idea
• 13:04
  that
• 13:04
  I
• 13:04
  had
• 13:04
  to
• 13:04
  get
• 13:04
  things
• 13:05
  perfect.
• 13:06
  I
• 13:06
  couldn't
• 13:06
  launch
• 13:07
  it
• 13:07
  until
• 13:07
  it
• 13:07
  was
• 13:08
  absolutely
• 13:08
  perfect.
• 13:09
  And
• 13:09
  although
• 13:10
  I
• 13:10
  was
• 13:10
  still
• 13:10
  trying
• 13:10
  to
• 13:10
  create
• 13:11
  it
• 13:11
  to
• 13:11
  a
• 13:11
  really
• 13:11
  high
• 13:11
  standard,
• 13:12
  I
• 13:13
  just
• 13:13
  had
• 13:13
  to
• 13:13
  say
• 13:13
  to
• 13:13
  myself,
• 13:14
  actually,
• 13:14
  there's
• 13:14
  no
• 13:15
  such
• 13:15
  thing
• 13:15
  as
• 13:15
  perfect,
• 13:16
  Fay.
• 13:16
  You
• 13:16
  just
• 13:16
  have
• 13:17
  to
• 13:17
  try
• 13:17
  and
• 13:17
  make
• 13:17
  this
• 13:17
  as
• 13:18
  helpful
• 13:18
  for
• 13:18
  this
• 13:18
  group
• 13:19
  of
• 13:19
  people
• 13:19
  as
• 13:19
  possible.
• 13:20
  And
• 13:20
  because
• 13:21
  I
• 13:21
  was
• 13:21
  asking
• 13:21
  for
• 13:21
  feedback
• 13:22
  every
• 13:22
  week,
• 13:22
  it
• 13:23
  was
• 13:23
  just
• 13:23
  phenomenally
• 13:24
  helpful.
• 13:25
  They
• 13:25
  told
• 13:26
  me
• 13:26
  such
• 13:26
  great
• 13:26
  things
• 13:27
  about
• 13:27
  what
• 13:27
  would
• 13:27
  have
• 13:27
  made
• 13:28
  it
• 13:28
  even
• 13:28
  better,
• 13:28
  like
• 13:29
  what
• 13:29
  I
• 13:29
  could
• 13:29
  do
• 13:29
  to
• 13:29
  improve
• 13:30
  it,
• 13:30
  what
• 13:30
  they
• 13:30
  were
• 13:30
  really
• 13:31
  enjoying
• 13:31
  about
• 13:31
  it.
• 13:32
  And
• 13:32
  I
• 13:32
  could
• 13:33
  also
• 13:33
  see
• 13:33
  what
• 13:33
  was
• 13:34
  working,
• 13:34
  what
• 13:34
  wasn't
• 13:35
  working.
• 13:35
  So,
• 13:36
  I
• 13:36
  learned
• 13:36
  so
• 13:37
  much
• 13:37
  from
• 13:37
  running
• 13:37
  it.
• 13:38
  as
• 13:38
  a
• 13:38
  pilot
• 13:39
  at
• 13:39
  that
• 13:39
  time,
• 13:40
  and
• 13:40
  it
• 13:40
  gave
• 13:40
  me
• 13:40
  the
• 13:40
  confidence
• 13:41
  to
• 13:41
  experiment.
• 13:42
  The
• 13:42
  fact
• 13:42
  that
• 13:42
  everyone
• 13:42
  knew
• 13:43
  it
• 13:43
  was
• 13:43
  a
• 13:43
  pilot.
• 13:43
  They
• 13:44
  did
• 13:44
  have
• 13:44
  it
• 13:44
  as
• 13:44
  a
• 13:44
  cheaper
• 13:45
  price.
• 13:46
  And
• 13:46
  then
• 13:46
  I've
• 13:46
  just
• 13:47
  tried
• 13:47
  to,
• 13:47
  every
• 13:48
  single
• 13:48
  time
• 13:48
  I've
• 13:48
  run
• 13:49
  it
• 13:49
  since,
• 13:50
  improve
• 13:50
  it
• 13:50
  and
• 13:50
  change
• 13:51
  it.
• 13:51
  So
• 13:52
  if
• 13:52
  you
• 13:52
  attended
• 13:52
  Inspiring
• 13:53
  HR
• 13:53
  now,
• 13:54
  and
• 13:54
  then
• 13:54
  attend
• 13:55
  it
• 13:55
  in
• 13:55
  three
• 13:55
  years
• 13:55
  time,
• 13:56
  it
• 13:56
  will
• 13:56
  probably
• 13:56
  be
• 13:56
  a
• 13:56
  slightly
• 13:57
  different
• 13:57
  experience.
• 13:58
  There
• 13:58
  are
• 13:58
  certain
• 13:58
  things
• 13:59
  that
• 13:59
  I
• 13:59
  have
• 13:59
  kept
• 13:59
  the
• 13:59
  same,
• 14:00
  but
• 14:01
  there
• 14:01
  are
• 14:01
  lots
• 14:01
  of
• 14:02
  little
• 14:02
  things
• 14:02
  I'm
• 14:02
  doing
• 14:02
  to
• 14:03
  just
• 14:03
  tweak
• 14:03
  it
• 14:03
  and
• 14:03
  change
• 14:04
  it.
• 14:05
  But
• 14:05
  I
• 14:05
  think
• 14:05
  also
• 14:06
  that's
• 14:06
  what
• 14:06
  keeps
• 14:06
  me
• 14:06
  really
• 14:07
  interested
• 14:07
  in
• 14:07
  it
• 14:07
  and
• 14:08
  I
• 14:08
  love
• 14:08
  it
• 14:08
  because
• 14:08
  I
• 14:09
  really
• 14:09
  enjoy
• 14:09
  learning.
• 14:10
  So
• 14:10
  it's
• 14:11
  quite
• 14:11
  exciting
• 14:11
  when
• 14:11
  you
• 14:12
  learn
• 14:12
  new
• 14:12
  stuff,
• 14:12
  being
• 14:13
  able
• 14:13
  to
• 14:14
  incorporate
• 14:14
  it
• 14:14
  into
• 14:15
  the
• 14:15
  program.
• 14:16
  Oh,
• 14:16
  it
• 14:17
  is.
• 14:17
  Yeah.
• 14:17
  Again,
• 14:18
  another
• 14:18
  thing
• 14:18
  I
• 14:18
  admire
• 14:19
  about
• 14:19
  you
• 14:19
  is
• 14:19
  that
• 14:20
  continuous
• 14:20
  development
• 14:21
  and
• 14:21
  making
• 14:22
  your
• 14:22
  program
• 14:22
  even
• 14:22
  better.
• 14:23
  Do
• 14:23
  share
• 14:24
  in
• 14:24
  the
• 14:24
  comments
• 14:24
  if
• 14:24
  you
• 14:25
  have
• 14:25
  questions
• 14:25
  for
• 14:26
  Fay.
• 14:26
  I
• 14:26
  will
• 14:27
  keep
• 14:27
  going,
• 14:28
  but
• 14:28
  if
• 14:28
  you've
• 14:28
  got
• 14:28
  specific
• 14:29
  questions,
• 14:29
  do
• 14:29
  share
• 14:30
  in
• 14:30
  the
• 14:30
  chat.
• 14:31
  Let
• 14:31
  me
• 14:31
  see
• 14:32
  where
• 14:32
  to
• 14:33
  go
• 14:33
  next.
• 14:34
  Should
• 14:34
  we
• 14:34
  talk
• 14:34
  about
• 14:34
  the
• 14:34
  challenges?
• 14:35
  So
• 14:35
  what
• 14:35
  were
• 14:35
  the
• 14:35
  biggest
• 14:36
  challenges
• 14:37
  you,
• 14:38
  you're
• 14:38
  like,
• 14:38
  not
• 14:39
  really?
• 14:39
  No,
• 14:39
  thank
• 14:40
  you.
• 14:42
  What
• 14:42
  were
• 14:42
  the
• 14:42
  biggest
• 14:42
  challenges
• 14:43
  and
• 14:44
  how
• 14:44
  did
• 14:44
  you
• 14:44
  overcome
• 14:45
  them?
• 14:46
  Oh
• 14:46
  my
• 14:46
  gosh,
• 14:47
  so
• 14:47
  many
• 14:47
  challenges.
• 14:48
  So
• 14:48
  I
• 14:48
  think
• 14:49
  I
• 14:49
  talked
• 14:49
  about
• 14:49
  some
• 14:49
  of
• 14:50
  them
• 14:50
  around,
• 14:51
  you
• 14:51
  know,
• 14:51
  the
• 14:52
  design
• 14:52
  and
• 14:52
  the
• 14:53
  promotion
• 14:53
  up
• 14:53
  front,
• 14:53
  which
• 14:54
  is
• 14:54
  where
• 14:54
  I
• 14:54
  had
• 14:54
  learnt
• 14:55
  the
• 14:55
  hard
• 14:55
  way,
• 14:55
  not
• 14:56
  what
• 14:56
  to
• 14:56
  do.
• 14:56
  So
• 14:56
  they
• 14:57
  were
• 14:57
  kind
• 14:57
  of
• 14:57
  challenges
• 14:58
  from
• 14:58
  before.
• 14:59
  But
• 14:59
  I
• 14:59
  still
• 14:59
  had
• 14:59
  challenges
• 15:00
  with
• 15:00
  running
• 15:01
  the
• 15:01
  programme,
• 15:01
  so
• 15:02
  it'll
• 15:02
  probably
• 15:02
  be
• 15:03
  helpful
• 15:03
  to
• 15:03
  explain
• 15:04
  what
• 15:04
  happens
• 15:04
  in
• 15:04
  the
• 15:04
  six
• 15:05
  weeks.
• 15:05
  So
• 15:05
  it's
• 15:05
  a
• 15:06
  six
• 15:06
  week
• 15:06
  intensive
• 15:07
  programme.
• 15:07
  We
• 15:07
  meet
• 15:08
  once
• 15:08
  a
• 15:08
  week
• 15:08
  for
• 15:09
  two
• 15:09
  hours.
• 15:10
  Over
• 15:10
  Zoom,
• 15:10
  during
• 15:11
  that
• 15:11
  time.
• 15:11
  And
• 15:12
  as
• 15:12
  part
• 15:12
  of
• 15:12
  the
• 15:12
  program,
• 15:13
  they
• 15:13
  also
• 15:13
  get
• 15:14
  to
• 15:14
  have
• 15:14
  some
• 15:14
  one-to-one
• 15:14
  coaching
• 15:15
  with
• 15:15
  me
• 15:15
  as
• 15:15
  well
• 15:15
  as
• 15:16
  the
• 15:16
  group
• 15:16
  sessions.
• 15:17
  And
• 15:17
  each
• 15:18
  group
• 15:18
  session
• 15:18
  covers
• 15:19
  a
• 15:19
  different
• 15:19
  topic.
• 15:20
  So
• 15:20
  the
• 15:20
  first
• 15:20
  one
• 15:20
  is
• 15:21
  about
• 15:21
  setting
• 15:21
  yourself
• 15:21
  up
• 15:22
  for
• 15:22
  success,
• 15:23
  and
• 15:23
  that's
• 15:23
  the
• 15:23
  one
• 15:24
  I
• 15:24
  changed
• 15:24
  the
• 15:24
  most,
• 15:25
  although
• 15:25
  it's
• 15:25
  stayed
• 15:25
  the
• 15:26
  same,
• 15:26
  the
• 15:26
  last
• 15:26
  few
• 15:27
  cohorts,
• 15:28
  and
• 15:28
  that
• 15:28
  is
• 15:28
  because
• 15:29
  the
• 15:29
  first
• 15:29
  group
• 15:29
  didn't
• 15:30
  really
• 15:30
  bond.
• 15:31
  And
• 15:31
  I
• 15:31
  was
• 15:31
  like,
• 15:32
  what,
• 15:32
  what,
• 15:33
  this
• 15:33
  is
• 15:33
  my,
• 15:34
  this
• 15:34
  is
• 15:34
  my
• 15:34
  whole
• 15:34
  point
• 15:35
  at
• 15:35
  the,
• 15:35
  you
• 15:35
  know,
• 15:35
  one
• 15:36
  of
• 15:36
  the
• 15:36
  big
• 15:36
  selling
• 15:36
  points
• 15:37
  of
• 15:37
  the
• 15:37
  program
• 15:37
  is
• 15:37
  to
• 15:37
  help
• 15:38
  everyone
• 15:38
  bond.
• 15:39
  And
• 15:39
  the
• 15:39
  mistake
• 15:39
  I
• 15:39
  had
• 15:40
  made
• 15:40
  was,
• 15:41
  I
• 15:41
  was
• 15:41
  just
• 15:41
  so
• 15:42
  keen
• 15:42
  to
• 15:42
  get
• 15:43
  straight
• 15:43
  to
• 15:43
  the
• 15:43
  helpful
• 15:44
  content.
• 15:45
  So
• 15:45
  the
• 15:45
  other
• 15:45
  weeks
• 15:45
  look
• 15:46
  at
• 15:46
  building
• 15:46
  confidence.
• 15:47
  There's
• 15:47
  another
• 15:48
  week
• 15:48
  on
• 15:48
  being
• 15:49
  strategic,
• 15:50
  another
• 15:50
  one
• 15:50
  on
• 15:51
  building
• 15:51
  key
• 15:51
  relationships
• 15:52
  at
• 15:52
  a
• 15:52
  senior
• 15:53
  level,
• 15:54
  and
• 15:54
  another
• 15:54
  one
• 15:54
  on
• 15:54
  influencing
• 15:55
  at
• 15:55
  a
• 15:55
  senior
• 15:55
  level.
• 15:56
  And
• 15:56
  then,
• 15:57
  we
• 15:57
  move
• 15:57
  on
• 15:58
  to
• 15:58
  planning
• 15:58
  for
• 15:58
  the
• 15:59
  future.
• 16:00
  And
• 16:00
  so
• 16:00
  I
• 16:00
  just
• 16:01
  thought,
• 16:01
  right,
• 16:01
  okay,
• 16:01
  I've
• 16:02
  got
• 16:02
  so
• 16:02
  much
• 16:02
  to
• 16:02
  share
• 16:02
  with
• 16:03
  them.
• 16:03
  I
• 16:03
  mustn't
• 16:04
  miss
• 16:04
  anything
• 16:04
  out.
• 16:05
  Let's
• 16:05
  dive
• 16:05
  straight
• 16:06
  into
• 16:06
  it.
• 16:07
  So
• 16:07
  I
• 16:07
  had
• 16:07
  everyone
• 16:07
  introduce
• 16:08
  themselves.
• 16:08
  We
• 16:09
  have
• 16:09
  a
• 16:09
  private
• 16:09
  WhatsApp
• 16:10
  group
• 16:10
  as
• 16:10
  well
• 16:10
  in
• 16:10
  the
• 16:10
  WhatsApp
• 16:11
  group.
• 16:11
  And
• 16:11
  then
• 16:11
  I
• 16:11
  didn't
• 16:12
  really
• 16:13
  give
• 16:13
  anyone
• 16:13
  time
• 16:14
  to
• 16:14
  get
• 16:14
  to
• 16:14
  know
• 16:15
  each
• 16:15
  other
• 16:15
  properly
• 16:16
  in
• 16:16
  that
• 16:16
  first
• 16:16
  session.
• 16:17
  And
• 16:17
  I
• 16:17
  also
• 16:18
  didn't
• 16:18
  set
• 16:18
  any
• 16:19
  clear
• 16:19
  expectations.
• 16:20
  So
• 16:21
  I'm
• 16:21
  someone
• 16:21
  who
• 16:22
  really
• 16:22
  needs
• 16:22
  accountability
• 16:24
  and
• 16:24
  I
• 16:24
  hadn't
• 16:25
  really
• 16:25
  realized
• 16:25
  how
• 16:26
  many
• 16:26
  other
• 16:26
  people
• 16:27
  need
• 16:27
  this
• 16:27
  as
• 16:27
  well.
• 16:28
  So
• 16:28
  there
• 16:28
  was
• 16:28
  pre
• 16:29
  work
• 16:29
  to
• 16:29
  do
• 16:29
  every
• 16:29
  week,
• 16:30
  but
• 16:30
  I
• 16:30
  would
• 16:30
  just
• 16:30
  say,
• 16:31
  Oh,
• 16:31
  and
• 16:31
  here's
• 16:32
  some
• 16:32
  pre
• 16:32
  work.
• 16:32
  I
• 16:33
  really
• 16:33
  hope
• 16:33
  it
• 16:33
  helps.
• 16:34
  And
• 16:34
  then
• 16:34
  if
• 16:35
  people
• 16:35
  didn't
• 16:35
  do
• 16:35
  the
• 16:35
  pre
• 16:35
  work
• 16:36
  I
• 16:36
  wouldn't
• 16:36
  really
• 16:36
  say
• 16:36
  anything.
• 16:37
  But
• 16:38
  what
• 16:38
  happened
• 16:39
  was
• 16:39
  it
• 16:39
  was
• 16:39
  a
• 16:39
  nightmare
• 16:40
  because
• 16:40
  I'd
• 16:40
  then
• 16:41
  turn
• 16:41
  up
• 16:41
  to
• 16:41
  the
• 16:41
  group
• 16:42
  session
• 16:42
  and
• 16:42
  some
• 16:42
  people
• 16:43
  had
• 16:43
  done
• 16:43
  the
• 16:43
  pre
• 16:43
  work
• 16:44
  and
• 16:44
  so
• 16:44
  they
• 16:44
  were
• 16:44
  quite
• 16:45
  far
• 16:45
  along
• 16:45
  in
• 16:45
  their
• 16:46
  learning
• 16:46
  journey
• 16:46
  and
• 16:46
  other
• 16:46
  people
• 16:47
  hadn't.
• 16:48
  Some
• 16:48
  people
• 16:48
  were
• 16:48
  turning
• 16:49
  up
• 16:49
  late
• 16:49
  where
• 16:49
  they
• 16:49
  were
• 16:49
  saying
• 16:50
  they
• 16:50
  were
• 16:50
  busy.
• 16:51
  I
• 16:51
  kind
• 16:52
  of
• 16:52
  felt
• 16:52
  like
• 16:52
  people
• 16:52
  just
• 16:53
  hadn't
• 16:53
  really
• 16:53
  gelled.
• 16:54
  There
• 16:54
  were
• 16:54
  a
• 16:54
  couple
• 16:55
  of
• 16:55
  people
• 16:55
  who
• 16:55
  had
• 16:55
  really
• 16:56
  gelled,
• 16:56
  but
• 16:56
  not
• 16:56
  the
• 16:56
  whole
• 16:57
  group.
• 16:57
  And
• 16:58
  so
• 16:58
  I
• 16:58
  learned
• 16:58
  a
• 16:58
  massively
• 16:59
  valuable
• 17:00
  lesson
• 17:01
  and
• 17:01
  a
• 17:01
  book
• 17:01
  that
• 17:02
  helped
• 17:02
  me
• 17:02
  with
• 17:02
  this
• 17:02
  that
• 17:02
  I
• 17:02
  know
• 17:03
  you
• 17:03
  love
• 17:03
  as
• 17:03
  well,
• 17:04
  Jo
• 17:04
  is
• 17:04
  called
• 17:04
  the
• 17:05
  art
• 17:05
  of
• 17:05
  gathering
• 17:06
  by
• 17:06
  Priya
• 17:06
  Parker.
• 17:07
  So
• 17:07
  really
• 17:08
  recommend
• 17:08
  that
• 17:08
  read.
• 17:09
  It's
• 17:09
  just
• 17:10
  fantastic.
• 17:11
  And.
• 17:12
  As
• 17:12
  part
• 17:12
  of
• 17:12
  that
• 17:12
  book,
• 17:13
  she
• 17:13
  really
• 17:13
  talks
• 17:14
  about
• 17:14
  how
• 17:14
  important
• 17:15
  it
• 17:15
  is
• 17:15
  to
• 17:15
  help
• 17:15
  people
• 17:16
  transition
• 17:16
  into
• 17:17
  your
• 17:17
  group.
• 17:17
  And
• 17:18
  I
• 17:18
  can't
• 17:18
  remember
• 17:18
  if
• 17:19
  it
• 17:19
  was
• 17:19
  definitely
• 17:19
  in
• 17:19
  that
• 17:20
  book
• 17:20
  actually,
• 17:20
  or
• 17:20
  if
• 17:20
  I've
• 17:20
  got
• 17:21
  it
• 17:21
  from
• 17:21
  somewhere
• 17:21
  else,
• 17:22
  but
• 17:22
  about
• 17:22
  helping
• 17:22
  people
• 17:23
  gel.
• 17:24
  So
• 17:24
  now
• 17:24
  almost
• 17:25
  the
• 17:25
  whole
• 17:26
  first
• 17:26
  session
• 17:27
  is
• 17:27
  about
• 17:27
  helping
• 17:28
  everyone
• 17:28
  get
• 17:28
  to
• 17:28
  know
• 17:29
  each
• 17:29
  other,
• 17:29
  to
• 17:29
  relax,
• 17:30
  co
• 17:30
  creating
• 17:31
  a
• 17:31
  learning
• 17:31
  environment,
• 17:32
  I
• 17:32
  call
• 17:32
  it.
• 17:33
  So
• 17:33
  I
• 17:33
  say
• 17:33
  what
• 17:33
  does
• 17:34
  everyone
• 17:34
  in
• 17:34
  this
• 17:34
  room
• 17:34
  need
• 17:35
  to
• 17:35
  be
• 17:35
  able
• 17:35
  to
• 17:36
  feel
• 17:36
  you
• 17:36
  are
• 17:36
  getting
• 17:36
  the
• 17:36
  best
• 17:37
  out
• 17:37
  of
• 17:37
  this
• 17:37
  program.
• 17:38
  And
• 17:39
  so
• 17:39
  things
• 17:39
  like
• 17:39
  confidentiality,
• 17:40
  empathy,
• 17:41
  listening,
• 17:42
  support,
• 17:42
  honesty,
• 17:43
  all
• 17:43
  this
• 17:43
  stuff
• 17:43
  comes
• 17:44
  up.
• 17:44
  But
• 17:44
  if
• 17:44
  you
• 17:45
  don't
• 17:45
  ask
• 17:45
  people
• 17:46
  to
• 17:46
  share
• 17:46
  it,
• 17:47
  they
• 17:47
  worry
• 17:48
  about
• 17:48
  speaking
• 17:49
  up
• 17:49
  or
• 17:49
  giving
• 17:50
  an
• 17:50
  opinion
• 17:50
  or
• 17:51
  being
• 17:51
  vulnerable
• 17:52
  because
• 17:52
  you
• 17:52
  haven't
• 17:52
  laid
• 17:52
  out
• 17:53
  the
• 17:53
  the
• 17:53
  ground
• 17:53
  rules.
• 17:54
  And
• 17:54
  so
• 17:54
  it's
• 17:54
  not
• 17:55
  me
• 17:55
  saying,
• 17:55
  okay,
• 17:56
  everyone,
• 17:56
  you've
• 17:56
  got
• 17:56
  to
• 17:57
  be
• 17:57
  nice
• 17:57
  to
• 17:57
  each
• 17:57
  other.
• 17:57
  You've
• 17:57
  got
• 17:58
  to
• 17:58
  be
• 17:58
  supportive.
• 17:59
  Instead
• 17:59
  I
• 17:59
  go
• 17:59
  around
• 18:00
  everyone
• 18:00
  and
• 18:00
  say,
• 18:01
  what's
• 18:01
  going
• 18:01
  to
• 18:01
  help
• 18:02
  this
• 18:02
  be
• 18:02
  really
• 18:02
  good
• 18:03
  for
• 18:03
  you.
• 18:04
  And
• 18:04
  it's,
• 18:05
  it
• 18:05
  sounds
• 18:05
  such
• 18:06
  a
• 18:06
  small
• 18:06
  thing,
• 18:06
  Jo,
• 18:07
  but
• 18:07
  it
• 18:07
  made
• 18:08
  such
• 18:08
  a
• 18:08
  big
• 18:09
  difference.
• 18:10
  And
• 18:10
  I
• 18:10
  introduced
• 18:10
  other
• 18:10
  things
• 18:11
  as
• 18:11
  well
• 18:11
  to
• 18:12
  try
• 18:12
  and
• 18:12
  help
• 18:12
  the
• 18:12
  group
• 18:13
  bond
• 18:13
  and
• 18:14
  over
• 18:14
  time
• 18:14
  I
• 18:14
  stripped
• 18:15
  out
• 18:15
  more
• 18:15
  and
• 18:15
  more
• 18:16
  of
• 18:16
  the
• 18:16
  content
• 18:16
  that
• 18:16
  I
• 18:16
  was
• 18:17
  sharing
• 18:17
  with
• 18:17
  the
• 18:17
  group
• 18:18
  because
• 18:18
  I
• 18:18
  realized
• 18:19
  the
• 18:19
  real
• 18:20
  power
• 18:20
  came
• 18:20
  in
• 18:21
  them
• 18:21
  being
• 18:21
  able
• 18:21
  to
• 18:21
  talk
• 18:21
  to
• 18:22
  each
• 18:22
  other
• 18:22
  and
• 18:22
  to
• 18:23
  share
• 18:23
  experiences
• 18:24
  and
• 18:24
  to
• 18:24
  think
• 18:24
  about
• 18:25
  the
• 18:25
  challenges
• 18:25
  they
• 18:25
  had
• 18:26
  instead
• 18:26
  of
• 18:26
  me
• 18:26
  teaching
• 18:27
  them
• 18:27
  like,
• 18:27
  you
• 18:28
  know,
• 18:28
  the
• 18:28
  ABC
• 18:28
  of
• 18:28
  influence,
• 18:29
  like
• 18:30
  I
• 18:30
  still
• 18:30
  have
• 18:30
  parts
• 18:31
  of
• 18:31
  that
• 18:31
  in
• 18:31
  there,
• 18:32
  but
• 18:32
  overall
• 18:32
  the
• 18:33
  bonding
• 18:33
  stuff
• 18:33
  is
• 18:33
  just
• 18:34
  so
• 18:34
  important.
• 18:35
  Yeah,
• 18:36
  it's
• 18:36
  so
• 18:36
  true,
• 18:36
  isn't
• 18:37
  it?
• 18:37
  And
• 18:37
  it's
• 18:37
  a
• 18:37
  great
• 18:37
  reminder
• 18:38
  for
• 18:38
  me.
• 18:38
  Cause
• 18:38
  I
• 18:39
  think
• 18:39
  I
• 18:39
  used
• 18:40
  to
• 18:40
  do
• 18:40
  that
• 18:40
  a
• 18:40
  lot.
• 18:40
  And
• 18:41
  I,
• 18:41
  we
• 18:41
  used
• 18:41
  to
• 18:41
  talk
• 18:42
  all
• 18:42
  the
• 18:42
  time
• 18:42
  and
• 18:42
  you
• 18:43
  used
• 18:43
  to
• 18:43
  be
• 18:43
  going
• 18:44
  well,
• 18:44
  what
• 18:44
  you
• 18:45
  don't
• 18:45
  just
• 18:45
  rock
• 18:45
  up
• 18:45
  at
• 18:45
  the
• 18:45
  session
• 18:46
  and
• 18:46
  not
• 18:46
  have
• 18:46
  a,
• 18:47
  you
• 18:47
  know,
• 18:48
  loads
• 18:48
  of
• 18:48
  training.
• 18:48
  And
• 18:48
  I
• 18:48
  used
• 18:49
  to
• 18:49
  be
• 18:49
  like,
• 18:49
  yeah,
• 18:49
  it's,
• 18:49
  it's
• 18:50
  absolutely
• 18:50
  fine.
• 18:50
  And
• 18:51
  then
• 18:51
  now
• 18:52
  actually
• 18:52
  I
• 18:53
  often
• 18:53
  deliver
• 18:53
  training
• 18:54
  now
• 18:54
  and.
• 18:55
  And
• 18:55
  you've
• 18:55
  gone
• 18:55
  the
• 18:56
  opposite
• 18:56
  way.
• 18:56
  So
• 18:56
  it's
• 18:56
  a
• 18:56
  great
• 18:57
  reminder
• 18:57
  for
• 18:57
  me
• 18:58
  to
• 18:58
  sometimes
• 18:59
  go
• 18:59
  back
• 18:59
  to
• 18:59
  a
• 18:59
  bit
• 19:00
  more
• 19:00
  free
• 19:00
  flow
• 19:01
  because
• 19:02
  people
• 19:02
  need
• 19:02
  that
• 19:03
  space.
• 19:03
  And
• 19:03
  we're
• 19:03
  up
• 19:04
  to
• 19:04
  here
• 19:04
  with
• 19:04
  knowledge.
• 19:05
  It's
• 19:05
  about
• 19:05
  connection
• 19:06
  and
• 19:06
  all
• 19:06
  of
• 19:06
  the
• 19:06
  other
• 19:07
  things
• 19:07
  as
• 19:07
  well.
• 19:07
  Isn't
• 19:08
  it?
• 19:08
  Yeah,
• 19:09
  I
• 19:09
  think
• 19:09
  it's
• 19:09
  about
• 19:09
  getting
• 19:09
  that
• 19:10
  balance.
• 19:10
  So
• 19:10
  I
• 19:10
  do
• 19:11
  still.
• 19:11
  introduce
• 19:12
  content.
• 19:12
  I
• 19:12
  still
• 19:13
  do
• 19:13
  training
• 19:13
  as
• 19:14
  part
• 19:14
  of
• 19:14
  the
• 19:14
  session,
• 19:15
  but
• 19:15
  it's
• 19:15
  making
• 19:15
  sure
• 19:16
  they've
• 19:16
  really
• 19:16
  got
• 19:16
  time
• 19:17
  in
• 19:17
  the
• 19:17
  breakout
• 19:17
  rooms.
• 19:18
  I
• 19:18
  was
• 19:18
  cramming
• 19:19
  so
• 19:19
  much
• 19:19
  in.
• 19:19
  I'd
• 19:19
  be
• 19:19
  like,
• 19:20
  and
• 19:20
  you've
• 19:20
  got
• 19:20
  three
• 19:20
  minutes
• 19:21
  to
• 19:21
  talk
• 19:21
  about
• 19:21
  this.
• 19:21
  And
• 19:22
  people
• 19:22
  would
• 19:22
  be
• 19:22
  like,
• 19:22
  what?
• 19:23
  That's
• 19:23
  not
• 19:23
  long
• 19:23
  enough.
• 19:24
  And
• 19:24
  I
• 19:24
  wasn't
• 19:24
  giving
• 19:24
  enough
• 19:25
  time
• 19:25
  for
• 19:25
  people
• 19:26
  to
• 19:26
  really
• 19:26
  think
• 19:27
  and
• 19:27
  work
• 19:27
  their
• 19:28
  way.
• 19:28
  through
• 19:29
  and
• 19:29
  think
• 19:29
  about
• 19:29
  how
• 19:30
  does
• 19:30
  that
• 19:30
  content
• 19:30
  apply
• 19:31
  to
• 19:31
  me?
• 19:31
  How
• 19:31
  could
• 19:31
  I
• 19:31
  use
• 19:32
  it?
• 19:32
  I
• 19:32
  was
• 19:32
  just
• 19:33
  going,
• 19:33
  here
• 19:33
  it
• 19:33
  all
• 19:33
  is,
• 19:34
  here
• 19:34
  it
• 19:34
  all
• 19:34
  is.
• 19:34
  So,
• 19:35
  yeah,
• 19:35
  that's
• 19:35
  been
• 19:35
  a
• 19:35
  huge
• 19:36
  lesson
• 19:36
  and
• 19:36
  I'm
• 19:36
  sure
• 19:37
  you
• 19:37
  are
• 19:38
  naturally
• 19:38
  much
• 19:38
  better
• 19:39
  at
• 19:39
  this
• 19:39
  than
• 19:39
  me.
• 19:40
  Oh,
• 19:40
  no,
• 19:41
  no,
• 19:41
  not
• 19:41
  at
• 19:41
  all.
• 19:42
  But
• 19:42
  like
• 19:42
  you
• 19:42
  say,
• 19:42
  it's
• 19:42
  a
• 19:42
  great
• 19:43
  reminder
• 19:43
  because
• 19:43
  I
• 19:44
  think
• 19:44
  all
• 19:44
  of
• 19:44
  us
• 19:44
  have
• 19:45
  that
• 19:45
  tendency
• 19:45
  to
• 19:45
  want
• 19:46
  to
• 19:47
  give
• 19:47
  so
• 19:47
  much
• 19:48
  value
• 19:49
  that
• 19:49
  we
• 19:49
  can
• 19:49
  end
• 19:50
  up
• 19:50
  overwhelming.
• 19:51
  So
• 19:51
  it's
• 19:52
  a
• 19:52
  great
• 19:52
  reminder
• 19:53
  for
• 19:53
  everyone
• 19:53
  listening.
• 19:54
  And
• 19:54
  there
• 19:54
  are
• 19:54
  some
• 19:54
  questions
• 19:55
  now
• 19:55
  in
• 19:55
  the
• 19:55
  chat.
• 19:56
  So
• 19:56
  Emma
• 19:56
  says,
• 19:57
  how
• 19:57
  long
• 19:57
  did
• 19:57
  it
• 19:58
  take
• 19:58
  you
• 19:58
  to
• 19:58
  do
• 19:58
  the
• 19:58
  research
• 19:59
  before
• 19:59
  your
• 19:59
  launch?
• 20:02
  Well
• 20:02
  I'm
• 20:02
  quite
• 20:02
  a,
• 20:04
  Jo
• 20:04
  knows
• 20:04
  this,
• 20:04
  I'm
• 20:05
  quite
• 20:05
  slow
• 20:06
  at
• 20:06
  taking
• 20:07
  action.
• 20:07
  Once
• 20:08
  I
• 20:08
  get
• 20:08
  going
• 20:08
  I'm
• 20:08
  okay.
• 20:09
  So
• 20:09
  I
• 20:10
  don't
• 20:10
  want
• 20:10
  you
• 20:10
  to
• 20:11
  at
• 20:11
  all
• 20:11
  base
• 20:11
  what
• 20:12
  you
• 20:12
  do
• 20:12
  on
• 20:13
  me.
• 20:14
  Because
• 20:14
  I
• 20:14
  don't
• 20:14
  think,
• 20:15
  I'm
• 20:15
  probably
• 20:15
  an
• 20:15
  example
• 20:16
  of
• 20:16
  best
• 20:16
  practice.
• 20:17
  I
• 20:17
  probably
• 20:17
  spent
• 20:18
  a
• 20:18
  good
• 20:18
  six
• 20:18
  months
• 20:19
  thinking
• 20:20
  about
• 20:20
  the
• 20:20
  group
• 20:20
  program,
• 20:21
  worrying
• 20:21
  about
• 20:21
  the
• 20:22
  group
• 20:22
  program,
• 20:22
  doing
• 20:23
  some
• 20:23
  research
• 20:23
  on
• 20:24
  the
• 20:24
  group
• 20:24
  program,
• 20:25
  reading
• 20:25
  up
• 20:25
  on
• 20:26
  content
• 20:26
  to
• 20:26
  use
• 20:27
  in
• 20:27
  the
• 20:27
  group
• 20:27
  program,
• 20:28
  and
• 20:28
  I
• 20:28
  didn't
• 20:28
  need
• 20:28
  that
• 20:29
  long.
• 20:29
  Also
• 20:29
  I
• 20:29
  actually
• 20:30
  had
• 20:30
  to
• 20:30
  educate
• 20:31
  myself
• 20:31
  quite
• 20:31
  a
• 20:31
  lot
• 20:31
  on
• 20:32
  some
• 20:32
  of
• 20:32
  the
• 20:32
  stuff
• 20:32
  I
• 20:32
  was
• 20:32
  teaching.
• 20:33
  I
• 20:33
  didn't
• 20:34
  know
• 20:34
  a
• 20:34
  lot
• 20:34
  of
• 20:34
  it.
• 20:35
  I
• 20:36
  might
• 20:36
  have
• 20:36
  known
• 20:36
  about
• 20:36
  it
• 20:37
  on
• 20:37
  a
• 20:37
  shallow
• 20:37
  level,
• 20:38
  but
• 20:38
  of
• 20:38
  course
• 20:39
  when
• 20:39
  you're
• 20:39
  doing
• 20:40
  what
• 20:40
  I'd
• 20:40
  call
• 20:40
  pure
• 20:41
  coaching,
• 20:41
  you
• 20:42
  don't
• 20:42
  have
• 20:42
  to
• 20:42
  have
• 20:43
  any
• 20:43
  expertise.
• 20:44
  You
• 20:44
  just
• 20:45
  have
• 20:45
  to
• 20:45
  have
• 20:45
  the
• 20:45
  great
• 20:45
  questions
• 20:46
  and
• 20:46
  the
• 20:46
  being
• 20:46
  able
• 20:47
  to
• 20:47
  hold
• 20:47
  the
• 20:47
  space
• 20:47
  and
• 20:47
  everything.
• 20:48
  And
• 20:48
  I
• 20:48
  thought,
• 20:49
  Oh
• 20:49
  my
• 20:49
  gosh,
• 20:49
  I'm
• 20:49
  actually
• 20:49
  introducing
• 20:50
  content.
• 20:50
  And
• 20:51
  it's
• 20:51
  not
• 20:51
  just
• 20:51
  about.
• 20:52
  You
• 20:52
  know,
• 20:52
  job
• 20:52
  search
• 20:53
  or
• 20:53
  changing
• 20:53
  career,
• 20:54
  which
• 20:54
  is
• 20:54
  what
• 20:54
  my
• 20:55
  main
• 20:55
  focus
• 20:55
  is
• 20:55
  had
• 20:56
  been
• 20:56
  before.
• 20:57
  So
• 20:57
  if
• 20:57
  you're
• 20:58
  watching
• 20:58
  and
• 20:58
  thinking
• 20:58
  of
• 20:58
  launching
• 20:59
  a
• 20:59
  group
• 20:59
  program,
• 21:00
  you
• 21:00
  probably
• 21:01
  have
• 21:01
  a
• 21:01
  much
• 21:01
  deeper
• 21:01
  level
• 21:02
  of
• 21:02
  expertise
• 21:02
  than
• 21:02
  I
• 21:03
  did
• 21:03
  at
• 21:03
  the
• 21:03
  time.
• 21:03
  I
• 21:03
  was
• 21:04
  really
• 21:04
  having
• 21:04
  to
• 21:04
  learn
• 21:05
  this
• 21:05
  stuff,
• 21:05
  which
• 21:05
  is
• 21:06
  partly
• 21:06
  why
• 21:06
  it
• 21:06
  took
• 21:06
  me
• 21:07
  a
• 21:07
  long
• 21:07
  time.
• 21:08
  Yeah,
• 21:08
  interesting.
• 21:09
  And
• 21:09
  I
• 21:09
  guess
• 21:10
  your
• 21:10
  podcast
• 21:10
  helps
• 21:11
  you
• 21:11
  to
• 21:11
  learn
• 21:11
  as
• 21:12
  well,
• 21:12
  though,
• 21:12
  doesn't
• 21:13
  it.
• 21:13
  Because
• 21:13
  then
• 21:13
  you're
• 21:14
  constantly
• 21:14
  having
• 21:14
  to
• 21:14
  research
• 21:15
  for
• 21:15
  your
• 21:15
  podcast.
• 21:16
  But
• 21:16
  I
• 21:16
  can't
• 21:16
  remember
• 21:16
  if
• 21:16
  you
• 21:16
  had
• 21:17
  your
• 21:17
  podcast
• 21:17
  going
• 21:18
  at
• 21:18
  the
• 21:18
  time
• 21:18
  you
• 21:18
  launched
• 21:19
  your
• 21:19
  program.
• 21:21
  Yes,
• 21:21
  I
• 21:21
  did.
• 21:22
  I
• 21:22
  had
• 21:22
  already
• 21:23
  got
• 21:23
  the
• 21:23
  podcast
• 21:24
  going.
• 21:25
  And
• 21:25
  you're
• 21:25
  right,
• 21:25
  Any
• 21:26
  sort
• 21:26
  of
• 21:26
  mechanism
• 21:27
  where
• 21:27
  you're
• 21:27
  having
• 21:28
  to
• 21:28
  put
• 21:28
  content
• 21:28
  out
• 21:29
  into
• 21:29
  the
• 21:29
  world
• 21:30
  every
• 21:30
  week
• 21:30
  in
• 21:31
  like
• 21:31
  a
• 21:31
  long
• 21:31
  form,
• 21:32
  whether
• 21:32
  that's
• 21:32
  an
• 21:33
  article
• 21:33
  or
• 21:33
  a
• 21:33
  video
• 21:34
  or
• 21:34
  a
• 21:34
  podcast,
• 21:35
  it
• 21:35
  really
• 21:36
  makes
• 21:37
  you
• 21:37
  up
• 21:37
  your
• 21:37
  game
• 21:38
  because
• 21:38
  you,
• 21:39
  you
• 21:39
  have
• 21:39
  to
• 21:40
  keep
• 21:40
  learning
• 21:40
  all
• 21:40
  the
• 21:40
  time.
• 21:41
  And
• 21:41
  with
• 21:41
  a
• 21:41
  podcast,
• 21:42
  it's
• 21:42
  great
• 21:42
  because
• 21:43
  you
• 21:43
  get
• 21:43
  to
• 21:43
  learn
• 21:43
  from
• 21:43
  the
• 21:44
  guests
• 21:44
  as
• 21:44
  well.
• 21:45
  So
• 21:45
  I've
• 21:45
  learned
• 21:45
  so
• 21:46
  much
• 21:46
  from
• 21:46
  guests
• 21:47
  who
• 21:47
  have
• 21:47
  come
• 21:47
  on
• 21:47
  the
• 21:47
  show.
• 21:48
  I
• 21:48
  always
• 21:49
  ask
• 21:49
  for
• 21:49
  a
• 21:49
  book
• 21:49
  recommendation
• 21:50
  at
• 21:50
  the
• 21:50
  end.
• 21:50
  That's
• 21:50
  been
• 21:51
  brilliant.
• 21:52
  Hopefully
• 21:52
  for
• 21:53
  the
• 21:53
  listeners,
• 21:53
  but
• 21:53
  I've
• 21:53
  been
• 21:54
  able
• 21:54
  to
• 21:54
  come
• 21:54
  across
• 21:55
  all
• 21:55
  these
• 21:55
  books
• 21:55
  I
• 21:55
  haven't
• 21:55
  heard
• 21:56
  of
• 21:56
  before
• 21:56
  and
• 21:56
  learned
• 21:57
  lots
• 21:57
  of
• 21:57
  new
• 21:57
  concepts.
• 21:59
  Yeah,
• 21:59
  exactly.
• 22:00
  I
• 22:00
  bet
• 22:00
  you
• 22:00
  have.
• 22:00
  So
• 22:01
  Liz
• 22:01
  has
• 22:01
  said
• 22:02
  she's
• 22:02
  launching
• 22:02
  her
• 22:02
  first
• 22:03
  group
• 22:03
  coaching
• 22:03
  on
• 22:04
  the
• 22:04
  15th
• 22:04
  of
• 22:04
  March.
• 22:05
  Not
• 22:05
  sure
• 22:05
  whether
• 22:05
  to
• 22:05
  make
• 22:06
  it
• 22:06
  four
• 22:06
  or
• 22:06
  six
• 22:07
  weeks.
• 22:08
  Have
• 22:08
  you
• 22:08
  got
• 22:08
  any
• 22:09
  insight
• 22:10
  into
• 22:10
  how
• 22:10
  you
• 22:10
  decided
• 22:11
  your
• 22:11
  program
• 22:12
  length?
• 22:12
  That's
• 22:12
  a
• 22:12
  great
• 22:13
  question.
• 22:14
  Because
• 22:14
  as
• 22:14
  part
• 22:15
  of
• 22:15
  the
• 22:15
  research,
• 22:15
  I
• 22:15
  spoke
• 22:15
  to
• 22:16
  loads
• 22:16
  of
• 22:16
  people
• 22:16
  who
• 22:17
  I
• 22:17
  knew,
• 22:17
  had
• 22:18
  group
• 22:18
  programs
• 22:18
  or
• 22:18
  knew
• 22:19
  about
• 22:19
  it.
• 22:19
  So
• 22:19
  I
• 22:19
  remember
• 22:19
  talking
• 22:20
  to
• 22:20
  you
• 22:20
  for
• 22:20
  ages,
• 22:21
  Jo,
• 22:21
  and
• 22:22
  I
• 22:22
  spoke
• 22:22
  to
• 22:22
  someone
• 22:23
  else
• 22:23
  as
• 22:23
  well,
• 22:23
  who
• 22:23
  at
• 22:24
  the
• 22:24
  time,
• 22:24
  she
• 22:24
  doesn't
• 22:25
  do
• 22:25
  it
• 22:25
  anymore,
• 22:25
  she
• 22:25
  was
• 22:25
  specializing
• 22:26
  in
• 22:26
  group
• 22:26
  programs,
• 22:27
  and
• 22:27
  she
• 22:28
  said,
• 22:28
  Oh
• 22:28
  no,
• 22:29
  this
• 22:29
  sounds
• 22:29
  like
• 22:29
  it
• 22:29
  should
• 22:29
  be
• 22:29
  a
• 22:30
  six
• 22:30
  month
• 22:30
  program,
• 22:31
  Fay.
• 22:31
  Why
• 22:32
  are
• 22:32
  you
• 22:32
  doing
• 22:32
  it
• 22:32
  in
• 22:32
  six
• 22:33
  weeks?
• 22:33
  Six
• 22:33
  months
• 22:34
  would
• 22:34
  be
• 22:34
  much
• 22:34
  better.
• 22:35
  But
• 22:35
  I
• 22:35
  just,
• 22:35
  at
• 22:36
  the
• 22:36
  time,
• 22:36
  I,
• 22:37
  I
• 22:37
  didn't
• 22:38
  have
• 22:38
  the
• 22:38
  confidence
• 22:39
  to
• 22:39
  really
• 22:39
  say,
• 22:40
  okay
• 22:40
  everyone,
• 22:41
  you're
• 22:41
  stuck
• 22:41
  with
• 22:41
  me
• 22:41
  for
• 22:42
  six
• 22:42
  months.
• 22:43
  I
• 22:43
  just
• 22:43
  thought,
• 22:44
  oh
• 22:44
  my
• 22:44
  gosh,
• 22:44
  you
• 22:44
  know,
• 22:45
  what
• 22:45
  if
• 22:45
  it
• 22:45
  doesn't
• 22:46
  work?
• 22:46
  Like
• 22:47
  the
• 22:47
  inner
• 22:47
  critic
• 22:47
  was
• 22:47
  going
• 22:48
  mad,
• 22:48
  you
• 22:48
  know,
• 22:48
  what
• 22:48
  if
• 22:48
  it's
• 22:49
  a
• 22:49
  disaster?
• 22:49
  You're
• 22:49
  going
• 22:49
  to
• 22:49
  have
• 22:49
  to
• 22:50
  see
• 22:50
  these
• 22:50
  poor
• 22:50
  people
• 22:51
  every
• 22:51
  single
• 22:51
  month
• 22:52
  with
• 22:52
  them,
• 22:52
  you
• 22:52
  know,
• 22:52
  not
• 22:53
  enjoying
• 22:53
  the
• 22:53
  program.
• 22:54
  So
• 22:54
  I
• 22:54
  probably
• 22:55
  designed
• 22:55
  it
• 22:55
  as
• 22:56
  six
• 22:56
  weeks
• 22:56
  for
• 22:56
  bad
• 22:57
  reasons,
• 22:57
  which
• 22:58
  was
• 22:58
  my
• 22:58
  own
• 22:59
  confidence.
• 22:59
  But
• 23:00
  I
• 23:00
  also
• 23:00
  did
• 23:00
  it
• 23:00
  as
• 23:00
  six
• 23:01
  weeks
• 23:01
  because
• 23:01
  of,
• 23:02
  Having
• 23:03
  a
• 23:03
  family
• 23:04
  and
• 23:04
  what
• 23:05
  I
• 23:05
  had
• 23:05
  realized
• 23:06
  also
• 23:07
  the
• 23:07
  very
• 23:07
  first
• 23:07
  time
• 23:08
  I
• 23:08
  ran
• 23:08
  it
• 23:08
  was
• 23:08
  that
• 23:09
  one
• 23:09
  of
• 23:09
  the
• 23:09
  weeks
• 23:09
  overran
• 23:10
  into
• 23:10
  the
• 23:10
  school
• 23:11
  holidays,
• 23:11
  and
• 23:11
  only
• 23:12
  half
• 23:12
  the
• 23:12
  people
• 23:12
  showed
• 23:13
  up
• 23:13
  for
• 23:13
  that
• 23:14
  session.
• 23:14
  So
• 23:14
  I
• 23:14
  really
• 23:15
  thought,
• 23:16
  Oh,
• 23:16
  actually,
• 23:16
  this
• 23:17
  is
• 23:17
  quite
• 23:17
  helpful
• 23:17
  because
• 23:17
  most
• 23:18
  half
• 23:18
  terms
• 23:19
  are
• 23:19
  at
• 23:19
  least
• 23:19
  six
• 23:19
  weeks.
• 23:20
  So
• 23:20
  I
• 23:20
  could
• 23:20
  slot
• 23:20
  it
• 23:21
  into
• 23:21
  my
• 23:21
  calendar
• 23:22
  that
• 23:22
  way.
• 23:22
  I
• 23:23
  did
• 23:23
  worry
• 23:23
  it
• 23:23
  wasn't
• 23:24
  long
• 23:24
  enough.
• 23:25
  So
• 23:26
  I
• 23:26
  think
• 23:26
  if
• 23:26
  you're
• 23:26
  thinking
• 23:27
  of
• 23:27
  four
• 23:27
  weeks
• 23:27
  or
• 23:27
  six
• 23:28
  weeks,
• 23:28
  it's
• 23:28
  going
• 23:28
  to
• 23:28
  really
• 23:29
  depend
• 23:29
  on
• 23:30
  what
• 23:30
  your
• 23:30
  focus
• 23:30
  is
• 23:31
  and
• 23:31
  what
• 23:31
  the
• 23:31
  transformation
• 23:32
  is
• 23:32
  that
• 23:32
  you're
• 23:32
  hoping
• 23:33
  to
• 23:33
  get
• 23:34
  for
• 23:34
  people.
• 23:35
  With
• 23:35
  my
• 23:36
  six
• 23:36
  weeks,
• 23:36
  the
• 23:37
  first
• 23:37
  week,
• 23:37
  as
• 23:37
  I
• 23:37
  mentioned,
• 23:38
  is
• 23:38
  very
• 23:38
  much
• 23:38
  about
• 23:39
  helping
• 23:40
  the
• 23:40
  group
• 23:40
  bond,
• 23:40
  setting
• 23:41
  them
• 23:41
  up
• 23:41
  for
• 23:41
  success.
• 23:42
  Setting
• 23:42
  the
• 23:42
  expectations.
• 23:43
  So,
• 23:43
  you
• 23:43
  know,
• 23:43
  now
• 23:44
  everyone
• 23:44
  gets
• 23:44
  their
• 23:44
  pre
• 23:45
  work
• 23:45
  in,
• 23:45
  everyone
• 23:46
  turns
• 23:46
  up
• 23:46
  on
• 23:46
  time,
• 23:47
  everyone
• 23:47
  really
• 23:48
  bonds
• 23:48
  because
• 23:48
  I've
• 23:49
  laid
• 23:49
  that
• 23:49
  groundwork.
• 23:50
  And
• 23:50
  then
• 23:50
  the
• 23:50
  very
• 23:51
  final
• 23:51
  week
• 23:51
  is
• 23:52
  really
• 23:52
  about
• 23:53
  saying
• 23:53
  goodbye
• 23:54
  to
• 23:54
  everybody.
• 23:55
  I
• 23:55
  read
• 23:55
  another
• 23:55
  great
• 23:56
  book.
• 23:56
  I
• 23:56
  think
• 23:56
  it's
• 23:56
  called
• 23:57
  The
• 23:57
  Art
• 23:58
  of
• 23:58
  Community
• 23:59
  or
• 23:59
  something
• 23:59
  like
• 24:00
  that.
• 24:00
  I
• 24:00
  can
• 24:00
  share
• 24:00
  it
• 24:00
  with
• 24:00
  you
• 24:01
  afterwards.
• 24:01
  In
• 24:01
  it,
• 24:02
  the
• 24:03
  author
• 24:03
  has
• 24:03
  researched
• 24:05
  groups
• 24:06
  and
• 24:06
  what
• 24:06
  makes
• 24:06
  them
• 24:06
  successful
• 24:07
  in
• 24:07
  communities
• 24:08
  and
• 24:08
  what
• 24:08
  helps
• 24:08
  them
• 24:08
  bond.
• 24:09
  And
• 24:09
  he
• 24:09
  talks
• 24:09
  about
• 24:09
  how
• 24:10
  important
• 24:10
  it
• 24:10
  is
• 24:11
  to
• 24:11
  have
• 24:11
  a
• 24:11
  goodbye
• 24:12
  and
• 24:12
  have
• 24:12
  like
• 24:12
  a
• 24:13
  ritual
• 24:13
  at
• 24:13
  the
• 24:13
  end.
• 24:13
  So
• 24:14
  people
• 24:14
  really
• 24:14
  feel
• 24:15
  like,
• 24:15
  Oh,
• 24:15
  that
• 24:16
  was
• 24:16
  great.
• 24:17
  And
• 24:17
  it's
• 24:17
  come
• 24:17
  to
• 24:17
  an
• 24:17
  end
• 24:17
  and
• 24:17
  I
• 24:18
  feel
• 24:18
  so
• 24:18
  happy
• 24:18
  about
• 24:19
  it.
• 24:19
  And
• 24:19
  actually
• 24:20
  really,
• 24:21
  I'm
• 24:21
  only
• 24:22
  have
• 24:23
  four
• 24:23
  weeks
• 24:23
  that
• 24:23
  are
• 24:24
  properly
• 24:24
  focused
• 24:25
  on
• 24:26
  the
• 24:26
  topics
• 24:26
  that
• 24:26
  are
• 24:26
  going
• 24:26
  to
• 24:27
  help
• 24:27
  them
• 24:27
  in
• 24:27
  their
• 24:27
  careers.
• 24:28
  The
• 24:29
  First
• 24:29
  week
• 24:29
  is
• 24:29
  really
• 24:29
  onboarding
• 24:30
  them
• 24:30
  and
• 24:30
  that
• 24:30
  last
• 24:31
  week
• 24:31
  is
• 24:31
  offboarding
• 24:32
  them.
• 24:32
  So
• 24:33
  that's
• 24:33
  my
• 24:33
  experience,
• 24:34
  you
• 24:34
  know.
• 24:34
  You
• 24:35
  might
• 24:35
  just
• 24:35
  have
• 24:35
  one
• 24:36
  topic
• 24:36
  and
• 24:36
  actually
• 24:37
  you
• 24:37
  think,
• 24:38
  Yeah,
• 24:38
  that's
• 24:38
  fine.
• 24:38
  I
• 24:39
  can,
• 24:39
  I
• 24:39
  can
• 24:39
  do
• 24:39
  some
• 24:39
  nice
• 24:40
  onboarding
• 24:40
  and
• 24:41
  saying
• 24:41
  goodbye.
• 24:42
  And
• 24:42
  I've
• 24:42
  still
• 24:42
  got
• 24:42
  plenty
• 24:43
  to
• 24:43
  cover
• 24:44
  off
• 24:44
  in
• 24:44
  the
• 24:44
  other
• 24:44
  weeks.
• 24:45
  So
• 24:45
  I
• 24:45
  think
• 24:45
  it's
• 24:46
  a
• 24:46
  really
• 24:46
  individual
• 24:46
  thing.
• 24:48
  Yeah,
• 24:48
  it
• 24:48
  is
• 24:49
  totally.
• 24:50
  And
• 24:50
  Emma's
• 24:50
  asked
• 24:50
  a
• 24:50
  good
• 24:50
  question
• 24:51
  and
• 24:51
  I'm
• 24:51
  interested
• 24:52
  to
• 24:52
  know
• 24:52
  the
• 24:52
  answer
• 24:53
  now.
• 24:53
  So
• 24:53
  do
• 24:53
  you
• 24:53
  include
• 24:54
  one
• 24:54
  to
• 24:54
  one
• 24:54
  coaching
• 24:55
  in
• 24:55
  your
• 24:55
  program?
• 24:56
  Because
• 24:56
  I
• 24:56
  know
• 24:56
  you
• 24:57
  used
• 24:57
  to
• 24:57
  and
• 24:57
  I
• 24:58
  can't
• 24:58
  remember
• 24:58
  if
• 24:58
  you
• 24:58
  do
• 24:58
  anymore.
• 24:59
  Yeah,
• 25:00
  so
• 25:00
  I
• 25:00
  did.
• 25:01
  So
• 25:01
  we
• 25:01
  started
• 25:01
  it
• 25:01
  off
• 25:02
  saying
• 25:02
  everyone
• 25:03
  got
• 25:03
  to
• 25:03
  have
• 25:03
  two
• 25:03
  one
• 25:04
  to
• 25:04
  one
• 25:04
  coaching
• 25:04
  sessions,
• 25:05
  one
• 25:05
  at
• 25:05
  the
• 25:05
  beginning
• 25:05
  and
• 25:06
  one
• 25:06
  at
• 25:06
  the
• 25:06
  end.
• 25:06
  And
• 25:07
  then,
• 25:07
  one
• 25:07
  person
• 25:08
  gave
• 25:08
  me
• 25:08
  feedback
• 25:08
  saying,
• 25:09
  Oh,
• 25:09
  it'd
• 25:09
  be
• 25:09
  nice
• 25:09
  if
• 25:09
  we
• 25:09
  could
• 25:09
  have
• 25:10
  three,
• 25:10
  Fay.
• 25:11
  And
• 25:11
  so
• 25:11
  I
• 25:11
  went,
• 25:11
  okay,
• 25:12
  because
• 25:12
  I
• 25:12
  just
• 25:13
  wanted
• 25:13
  to
• 25:13
  do
• 25:13
  anything
• 25:14
  that
• 25:14
  anyone
• 25:14
  asked
• 25:14
  me
• 25:14
  to
• 25:15
  try
• 25:15
  and
• 25:15
  make
• 25:15
  it
• 25:15
  as
• 25:15
  good
• 25:15
  as
• 25:15
  possible.
• 25:16
  So
• 25:16
  I
• 25:16
  introduced
• 25:17
  three
• 25:17
  sessions,
• 25:18
  and
• 25:18
  I
• 25:18
  said,
• 25:18
  You
• 25:18
  can
• 25:18
  have
• 25:18
  one
• 25:18
  at
• 25:18
  the
• 25:18
  beginning,
• 25:19
  one
• 25:19
  in
• 25:19
  the
• 25:19
  middle,
• 25:19
  one
• 25:19
  at
• 25:19
  the
• 25:20
  end.
• 25:20
  But
• 25:20
  what
• 25:21
  happened
• 25:21
  was
• 25:21
  everyone
• 25:22
  booked
• 25:22
  in
• 25:22
  the
• 25:22
  beginning
• 25:23
  one,
• 25:23
  and
• 25:23
  then
• 25:23
  they
• 25:23
  thought,
• 25:24
  Let's
• 25:24
  save
• 25:24
  up
• 25:25
  our
• 25:25
  other
• 25:25
  two
• 25:25
  sessions
• 25:26
  for
• 25:26
  when
• 25:26
  we
• 25:26
  really
• 25:27
  need
• 25:27
  them.
• 25:28
  And
• 25:28
  it
• 25:28
  meant
• 25:29
  that
• 25:29
  I
• 25:29
  got
• 25:29
  overbooked
• 25:30
  with
• 25:31
  sessions.
• 25:31
  So
• 25:32
  I
• 25:32
  remember
• 25:32
  just
• 25:32
  being
• 25:33
  so
• 25:33
  stressed
• 25:33
  out
• 25:34
  at
• 25:34
  one
• 25:34
  point
• 25:34
  because
• 25:34
  I
• 25:34
  had
• 25:34
  all
• 25:35
  my
• 25:35
  regular
• 25:35
  one
• 25:35
  to
• 25:35
  one
• 25:36
  clients.
• 25:37
  I
• 25:37
  had
• 25:37
  a
• 25:37
  new
• 25:38
  cohort
• 25:38
  of
• 25:38
  inspiring
• 25:39
  HR
• 25:39
  starting
• 25:39
  up.
• 25:40
  Everyone
• 25:40
  was
• 25:40
  booking
• 25:41
  in
• 25:41
  for
• 25:41
  their
• 25:41
  meet
• 25:41
  me
• 25:42
  sessions.
• 25:42
  I
• 25:43
  had
• 25:43
  all
• 25:43
  these
• 25:43
  people
• 25:43
  from
• 25:44
  previous
• 25:44
  cohorts
• 25:44
  had
• 25:45
  saved
• 25:45
  up
• 25:45
  their
• 25:45
  sessions
• 25:46
  and
• 25:46
  suddenly
• 25:46
  started
• 25:47
  booking
• 25:47
  them
• 25:47
  all
• 25:47
  at
• 25:47
  the
• 25:47
  same
• 25:48
  time.
• 25:48
  And
• 25:48
  I
• 25:49
  just
• 25:49
  thought,
• 25:49
  Oh
• 25:49
  my
• 25:49
  gosh,
• 25:50
  actually,
• 25:50
  I
• 25:51
  really
• 25:51
  want
• 25:51
  to
• 25:51
  make
• 25:51
  this
• 25:52
  valuable
• 25:52
  for
• 25:52
  people,
• 25:53
  but
• 25:53
  I've
• 25:53
  also
• 25:54
  got
• 25:54
  to
• 25:54
  think
• 25:55
  about
• 25:55
  how
• 25:55
  is
• 25:56
  this
• 25:56
  working
• 25:57
  from
• 25:57
  a
• 25:57
  business
• 25:57
  perspective,
• 25:58
  like
• 25:58
  financially,
• 25:59
  I
• 25:59
  haven't
• 25:59
  got
• 25:59
  time
• 26:00
  to
• 26:00
  do
• 26:01
  other
• 26:01
  work
• 26:01
  and
• 26:01
  starting
• 26:02
  to
• 26:02
  feel
• 26:02
  really
• 26:02
  stressed.
• 26:03
  And
• 26:03
  I
• 26:04
  also
• 26:04
  noticed
• 26:04
  that,
• 26:05
  very
• 26:05
  few
• 26:05
  people
• 26:06
  used
• 26:06
  all
• 26:06
  three
• 26:07
  sessions
• 26:07
  where
• 26:07
  they
• 26:08
  would
• 26:08
  save
• 26:08
  one
• 26:08
  session
• 26:09
  up
• 26:09
  forever.
• 26:10
  And,
• 26:11
  and
• 26:11
  then
• 26:11
  I
• 26:11
  thought,
• 26:12
  well,
• 26:12
  that,
• 26:12
  that
• 26:12
  just
• 26:12
  that
• 26:13
  doesn't
• 26:13
  seem
• 26:13
  right.
• 26:14
  So
• 26:15
  for
• 26:15
  my
• 26:15
  latest
• 26:16
  cohort,
• 26:16
  I
• 26:17
  thought,
• 26:17
  you
• 26:17
  know
• 26:17
  what,
• 26:17
  I'm
• 26:17
  just
• 26:18
  gonna
• 26:18
  take
• 26:18
  the
• 26:18
  one
• 26:18
  to
• 26:18
  one
• 26:18
  coaching
• 26:19
  out.
• 26:19
  I
• 26:19
  had
• 26:20
  put
• 26:20
  the
• 26:20
  one
• 26:20
  to
• 26:20
  one
• 26:20
  coaching
• 26:21
  in
• 26:21
  because
• 26:21
  at
• 26:21
  the
• 26:21
  beginning,
• 26:22
  I
• 26:22
  didn't
• 26:22
  have
• 26:22
  confidence
• 26:23
  in
• 26:23
  myself.
• 26:24
  I
• 26:24
  thought,
• 26:25
  what
• 26:25
  if
• 26:25
  the
• 26:25
  group
• 26:25
  program
• 26:25
  doesn't
• 26:26
  work?
• 26:26
  What
• 26:26
  if
• 26:26
  it's
• 26:26
  not
• 26:27
  good
• 26:27
  enough?
• 26:27
  What
• 26:27
  if
• 26:27
  people
• 26:28
  don't
• 26:28
  get
• 26:28
  enough
• 26:28
  value?
• 26:29
  And
• 26:29
  I'd
• 26:29
  been
• 26:30
  doing
• 26:30
  one
• 26:30
  to
• 26:30
  one
• 26:30
  coaching
• 26:31
  for
• 26:31
  so
• 26:31
  long,
• 26:31
  I
• 26:31
  knew
• 26:32
  that
• 26:32
  people
• 26:32
  would
• 26:33
  get
• 26:33
  value
• 26:33
  from
• 26:33
  it.
• 26:34
  I'd
• 26:34
  worked
• 26:34
  so
• 26:34
  hard
• 26:35
  on
• 26:35
  my
• 26:35
  skills
• 26:35
  with
• 26:35
  that.
• 26:36
  So
• 26:36
  I
• 26:36
  thought,
• 26:36
  okay,
• 26:37
  if
• 26:37
  the
• 26:37
  group
• 26:37
  program's
• 26:38
  a
• 26:38
  disaster,
• 26:39
  at
• 26:39
  least
• 26:39
  I
• 26:39
  know
• 26:40
  they're
• 26:40
  going
• 26:40
  to
• 26:40
  be
• 26:40
  getting
• 26:41
  this
• 26:41
  great
• 26:41
  value
• 26:42
  from
• 26:42
  the
• 26:42
  one
• 26:42
  to
• 26:42
  one
• 26:42
  sessions
• 26:43
  with
• 26:43
  me.
• 26:44
  But
• 26:44
  what
• 26:44
  I
• 26:44
  learned
• 26:44
  along
• 26:45
  the
• 26:45
  way
• 26:45
  is
• 26:45
  the
• 26:45
  power
• 26:46
  of
• 26:46
  the
• 26:46
  group.
• 26:47
  And
• 26:47
  I
• 26:47
  had,
• 26:48
  in
• 26:48
  my
• 26:48
  heart
• 26:48
  of
• 26:48
  hearts,
• 26:49
  I
• 26:49
  had
• 26:49
  thought
• 26:50
  one
• 26:50
  to
• 26:50
  one
• 26:50
  coaching
• 26:50
  was
• 26:50
  better
• 26:51
  than
• 26:51
  group
• 26:52
  coaching.
• 26:52
  It
• 26:52
  was
• 26:52
  more
• 26:53
  valuable
• 26:53
  as
• 26:53
  a
• 26:53
  service.
• 26:53
  But
• 26:54
  what
• 26:54
  I
• 26:54
  could
• 26:55
  see
• 26:55
  as
• 26:55
  I
• 26:56
  progressed
• 26:56
  with
• 26:56
  Inspiring
• 26:57
  HR
• 26:57
  was
• 26:57
  I
• 26:58
  was
• 26:58
  wrong.
• 26:58
  And
• 26:59
  actually
• 26:59
  group
• 26:59
  coaching,
• 27:00
  when
• 27:00
  you
• 27:00
  get
• 27:00
  it
• 27:00
  right,
• 27:01
  it
• 27:01
  is
• 27:02
  just
• 27:02
  so
• 27:03
  powerful
• 27:03
  for
• 27:03
  people.
• 27:04
  It's
• 27:04
  so
• 27:04
  life
• 27:05
  changing
• 27:05
  that
• 27:06
  I
• 27:06
  suddenly
• 27:06
  realized
• 27:06
  that
• 27:06
  I
• 27:07
  didn't
• 27:07
  really
• 27:07
  need
• 27:08
  to
• 27:08
  be
• 27:08
  including
• 27:09
  it.
• 27:09
  So
• 27:10
  I
• 27:10
  stripped
• 27:10
  it
• 27:10
  out
• 27:10
  completely
• 27:11
  and
• 27:11
  then
• 27:11
  no
• 27:12
  one
• 27:12
  signed
• 27:12
  up
• 27:12
  for,
• 27:13
  the
• 27:13
  latest
• 27:13
  cohort.
• 27:14
  So
• 27:14
  I
• 27:14
  went,
• 27:15
  oh
• 27:15
  no,
• 27:17
  I
• 27:17
  better
• 27:17
  put
• 27:17
  some
• 27:17
  back
• 27:17
  in.
• 27:18
  So,
• 27:18
  I've
• 27:19
  put
• 27:19
  a
• 27:19
  session
• 27:19
  back
• 27:20
  in.
• 27:20
  So
• 27:20
  when
• 27:21
  they
• 27:21
  had
• 27:21
  several
• 27:21
  one
• 27:22
  to
• 27:22
  one
• 27:22
  sessions,
• 27:22
  they
• 27:23
  were
• 27:23
  just
• 27:23
  40
• 27:23
  minute
• 27:24
  sessions.
• 27:25
  And
• 27:25
  now
• 27:26
  that
• 27:26
  I
• 27:26
  have
• 27:26
  added,
• 27:27
  I've
• 27:27
  added
• 27:27
  one
• 27:27
  session
• 27:28
  back
• 27:28
  in
• 27:28
  and
• 27:28
  that's
• 27:28
  a
• 27:29
  one
• 27:29
  hour
• 27:29
  session.
• 27:30
  So
• 27:31
  I
• 27:31
  feel
• 27:31
  like.
• 27:32
  Okay
• 27:32
  people
• 27:32
  clearly
• 27:33
  do
• 27:33
  actually
• 27:33
  still
• 27:33
  want
• 27:34
  the
• 27:34
  reassurance
• 27:34
  of
• 27:34
  knowing
• 27:35
  they
• 27:35
  can
• 27:35
  have
• 27:35
  some
• 27:36
  one
• 27:36
  to
• 27:36
  one
• 27:36
  time
• 27:36
  with
• 27:37
  me
• 27:37
  And
• 27:38
  actually
• 27:38
  I
• 27:39
  enjoy
• 27:39
  doing
• 27:39
  the
• 27:39
  one
• 27:39
  to
• 27:39
  one
• 27:40
  coaching
• 27:40
  still
• 27:41
  but
• 27:41
  one
• 27:41
  session
• 27:42
  feels
• 27:42
  like
• 27:42
  it's
• 27:43
  manageable
• 27:43
  for
• 27:43
  me
• 27:43
  Hopefully
• 27:44
  it's
• 27:44
  manageable
• 27:44
  for
• 27:45
  them.
• 27:45
  Hopefully
• 27:45
  every
• 27:46
  single
• 27:46
  person
• 27:46
  will
• 27:47
  use
• 27:47
  that
• 27:47
  session
• 27:48
  and
• 27:48
  then
• 27:48
  i'll
• 27:48
  really
• 27:48
  feel
• 27:49
  like
• 27:49
  oh
• 27:49
  i've
• 27:49
  got
• 27:50
  this
• 27:50
  right
• 27:50
  But
• 27:51
  this
• 27:51
  is
• 27:51
  the
• 27:51
  sixth
• 27:51
  time
• 27:52
  of
• 27:52
  running
• 27:52
  it.
• 27:52
  So
• 27:53
  i'm
• 27:53
  hoping
• 27:53
  that
• 27:53
  shows
• 27:54
  everyone
• 27:54
  who's
• 27:54
  watching
• 27:55
  right
• 27:55
  now
• 27:55
  that
• 27:56
  About
• 27:56
  it.
• 27:57
  It
• 27:57
  helps
• 27:57
  reinforce
• 27:58
  that
• 27:58
  idea
• 27:58
  that
• 27:59
  there's
• 27:59
  no
• 27:59
  such
• 28:00
  thing
• 28:00
  as
• 28:00
  perfect.
• 28:01
  You
• 28:01
  just
• 28:01
  learn
• 28:01
  and
• 28:02
  you
• 28:02
  change
• 28:02
  and
• 28:02
  you
• 28:02
  adapt
• 28:03
  each
• 28:03
  time
• 28:03
  you
• 28:03
  run
• 28:03
  it.
• 28:04
  Yeah,
• 28:05
  totally
• 28:06
  great
• 28:06
  learning
• 28:06
  and
• 28:07
  I've
• 28:07
  done
• 28:07
  exactly
• 28:07
  the
• 28:07
  same
• 28:08
  because
• 28:08
  I
• 28:08
  used
• 28:08
  to
• 28:09
  do
• 28:09
  the
• 28:09
  same
• 28:09
  and
• 28:09
  everyone
• 28:10
  saved
• 28:10
  up
• 28:10
  their
• 28:11
  sessions
• 28:12
  and
• 28:12
  stayed
• 28:12
  stuck
• 28:13
  rather
• 28:14
  than
• 28:14
  book
• 28:15
  the
• 28:15
  session
• 28:15
  because
• 28:15
  what
• 28:15
  if
• 28:15
  they
• 28:16
  got
• 28:16
  more
• 28:16
  stuck.
• 28:16
  Well,
• 28:17
  also
• 28:17
  with
• 28:17
  that,
• 28:17
  Jo,
• 28:18
  what
• 28:18
  happened
• 28:18
  was,
• 28:18
  because
• 28:19
  the
• 28:19
  program
• 28:19
  is
• 28:19
  all
• 28:20
  focused
• 28:20
  on
• 28:20
  the
• 28:21
  like,
• 28:21
  confidence
• 28:22
  and
• 28:22
  influencing
• 28:22
  skills
• 28:23
  and
• 28:23
  strategic
• 28:23
  skills,
• 28:24
  so
• 28:24
  the
• 28:24
  things
• 28:24
  that
• 28:24
  I
• 28:24
  knew
• 28:25
  a
• 28:25
  lot
• 28:25
  of
• 28:25
  HR
• 28:26
  professionals
• 28:26
  struggled
• 28:26
  with,
• 28:27
  people
• 28:27
  would
• 28:27
  turn
• 28:28
  up
• 28:28
  to
• 28:28
  the
• 28:28
  one
• 28:28
  to
• 28:28
  one
• 28:28
  session
• 28:28
  and
• 28:29
  they'd
• 28:29
  say,
• 28:30
  I
• 28:30
  don't
• 28:30
  really
• 28:30
  know
• 28:31
  what
• 28:31
  to
• 28:31
  talk
• 28:31
  about,
• 28:31
  Fay,
• 28:31
  because
• 28:32
  I
• 28:32
  signed
• 28:32
  up
• 28:32
  for
• 28:32
  the
• 28:32
  group
• 28:33
  program
• 28:33
  because
• 28:34
  of
• 28:34
  what
• 28:34
  you're
• 28:34
  covering,
• 28:35
  and
• 28:35
  you've
• 28:35
  covered
• 28:36
  it,
• 28:36
  and
• 28:36
  I'm
• 28:37
  feeling
• 28:37
  much
• 28:37
  better
• 28:37
  about
• 28:37
  that
• 28:37
  now,
• 28:38
  so
• 28:38
  watch
• 28:38
  me
• 28:39
  use
• 28:39
  this
• 28:39
  for,
• 28:40
  and
• 28:40
  that's
• 28:41
  really
• 28:41
  when
• 28:41
  I
• 28:41
  realized,
• 28:42
  oh,
• 28:43
  that's
• 28:43
  a
• 28:43
  real
• 28:43
  power
• 28:44
  in.
• 28:44
  The
• 28:44
  way
• 28:44
  I've
• 28:44
  structured
• 28:45
  this
• 28:45
  anyway.
• 28:46
  So,
• 28:46
  um,
• 28:46
  yeah,
• 28:47
  I
• 28:47
  thought
• 28:47
  it
• 28:47
  just
• 28:47
  might
• 28:47
  be
• 28:47
  helpful
• 28:48
  to
• 28:48
  share
• 28:48
  that
• 28:48
  as
• 28:49
  well.
• 28:50
  Oh
• 28:50
  yeah.
• 28:50
  Super,
• 28:51
  super
• 28:51
  helpful.
• 28:52
  So
• 28:52
  Sandra
• 28:53
  has
• 28:53
  said,
• 28:54
  love
• 28:54
  the
• 28:54
  point
• 28:55
  that
• 28:55
  Fay
• 28:55
  made
• 28:56
  between
• 28:56
  content
• 28:57
  and
• 28:57
  balance.
• 28:57
  I
• 28:57
  always
• 28:58
  worry
• 28:58
  about
• 28:58
  content.
• 28:59
  Maybe
• 28:59
  I
• 28:59
  need
• 29:00
  to
• 29:00
  trust
• 29:00
  the
• 29:00
  process
• 29:00
  myself.
• 29:02
  So
• 29:02
  true,
• 29:03
  Sandra.
• 29:04
  Debbie
• 29:04
  said,
• 29:04
  great
• 29:05
  reminder
• 29:05
  about
• 29:06
  output
• 29:06
  versus
• 29:07
  input.
• 29:07
  Because
• 29:07
  that's
• 29:08
  always
• 29:08
  a
• 29:08
  tendency,
• 29:09
  isn't
• 29:09
  it,
• 29:09
  for
• 29:09
  the
• 29:09
  value?
• 29:11
  I'm
• 29:11
  so
• 29:11
  pleased
• 29:12
  that's
• 29:12
  a
• 29:12
  helpful
• 29:12
  message
• 29:13
  to
• 29:13
  hear.
• 29:13
  I
• 29:13
  had
• 29:14
  that
• 29:14
  advice
• 29:14
  from
• 29:14
  someone
• 29:15
  who
• 29:15
  runs,
• 29:16
  uh,
• 29:16
  group
• 29:16
  programs
• 29:17
  in
• 29:17
  corporates
• 29:18
  and
• 29:19
  had
• 29:19
  done
• 29:19
  it
• 29:19
  for
• 29:19
  a
• 29:19
  long
• 29:19
  time.
• 29:20
  And
• 29:20
  I
• 29:20
  said,
• 29:20
  what
• 29:20
  would
• 29:20
  your
• 29:21
  advice
• 29:21
  be
• 29:21
  for
• 29:21
  when
• 29:21
  I'm
• 29:21
  doing
• 29:22
  my
• 29:22
  group
• 29:22
  program?
• 29:22
  And
• 29:23
  she
• 29:23
  said,
• 29:23
  just
• 29:23
  Keep
• 29:23
  it
• 29:23
  as
• 29:24
  content
• 29:24
  light
• 29:24
  as
• 29:24
  possible.
• 29:26
  And
• 29:26
  I
• 29:26
  remember
• 29:26
  thinking,
• 29:27
  Oh,
• 29:27
  she's
• 29:27
  wrong.
• 29:28
  Um,
• 29:28
  I
• 29:28
  need
• 29:28
  to
• 29:28
  make
• 29:29
  sure
• 29:29
  I'm
• 29:29
  really
• 29:29
  giving
• 29:29
  them
• 29:29
  a
• 29:29
  bit
• 29:30
  of
• 29:30
  value.
• 29:30
  I
• 29:30
  need
• 29:30
  to
• 29:31
  make
• 29:31
  sure
• 29:31
  I'm
• 29:31
  telling
• 29:31
  them
• 29:31
  everything
• 29:32
  they
• 29:32
  need
• 29:32
  to
• 29:32
  know.
• 29:32
  And
• 29:33
  then
• 29:33
  after
• 29:33
  running
• 29:33
  it,
• 29:33
  I'm
• 29:33
  like,
• 29:34
  Oh,
• 29:34
  she
• 29:34
  was
• 29:34
  right.
• 29:36
  Again,
• 29:37
  I
• 29:37
  learned
• 29:37
  the
• 29:37
  hard
• 29:37
  way
• 29:37
  and
• 29:38
  even
• 29:38
  when
• 29:38
  I'm
• 29:38
  running
• 29:38
  it
• 29:39
  still
• 29:39
  now,
• 29:39
  I
• 29:39
  keep
• 29:40
  questioning,
• 29:40
  should
• 29:40
  I
• 29:40
  strip
• 29:41
  a
• 29:41
  bit
• 29:41
  more
• 29:41
  out?
• 29:42
  Should
• 29:42
  I
• 29:43
  include
• 29:43
  that
• 29:43
  content
• 29:44
  as
• 29:44
  an
• 29:44
  optional
• 29:45
  extra
• 29:45
  for
• 29:46
  them?
• 29:46
  It
• 29:46
  is
• 29:47
  hard
• 29:47
  getting
• 29:47
  the
• 29:47
  balance
• 29:48
  right.
• 29:49
  Oh,
• 29:49
  it
• 29:50
  is
• 29:50
  totally
• 29:51
  So
• 29:51
  Lisa
• 29:51
  said
• 29:52
  that's
• 29:52
  really
• 29:52
  helpful.
• 29:53
  I
• 29:53
  know
• 29:53
  the
• 29:53
  value
• 29:53
  of
• 29:53
  giving
• 29:54
  the
• 29:54
  space
• 29:54
  to
• 29:54
  the
• 29:54
  group,
• 29:55
  but
• 29:55
  this
• 29:55
  conflicts
• 29:55
  with
• 29:56
  me
• 29:56
  wanting
• 29:56
  to
• 29:56
  offer
• 29:57
  so
• 29:57
  much
• 29:57
  value.
• 29:58
  Totally.
• 29:59
  Balance
• 29:59
  is
• 30:00
  key
• 30:00
  or
• 30:00
  keep
• 30:00
  this
• 30:00
  in
• 30:01
  mind.
• 30:02
  Sandra
• 30:02
  said,
• 30:02
  how
• 30:02
  many
• 30:02
  times
• 30:03
  a
• 30:03
  year
• 30:03
  do
• 30:03
  you
• 30:03
  run
• 30:04
  your
• 30:04
  group
• 30:04
  program?
• 30:06
  That's
• 30:06
  a
• 30:06
  great
• 30:06
  question.
• 30:07
  So
• 30:08
  it's
• 30:08
  varied.
• 30:09
  But
• 30:09
  on
• 30:10
  average,
• 30:10
  three
• 30:11
  times
• 30:11
  a
• 30:11
  year
• 30:11
  is
• 30:11
  what
• 30:11
  I'm
• 30:12
  aiming
• 30:13
  for.
• 30:13
  And
• 30:14
  that's
• 30:14
  partly
• 30:14
  a
• 30:14
  fear
• 30:14
  that
• 30:15
  I
• 30:15
  won't
• 30:15
  be
• 30:15
  able
• 30:15
  to
• 30:15
  fill
• 30:15
  it
• 30:16
  if
• 30:16
  I
• 30:16
  run
• 30:16
  it
• 30:16
  more
• 30:17
  than
• 30:17
  that.
• 30:17
  So
• 30:17
  I
• 30:17
  can
• 30:17
  normally
• 30:18
  fill
• 30:18
  it,
• 30:18
  running
• 30:18
  it
• 30:19
  two
• 30:19
  to
• 30:19
  three
• 30:19
  times
• 30:19
  a
• 30:19
  year.
• 30:20
  So
• 30:20
  I
• 30:21
  don't
• 30:21
  know
• 30:21
  if
• 30:21
  that's
• 30:21
  just
• 30:22
  like
• 30:22
  a
• 30:22
  limiting
• 30:22
  belief
• 30:22
  that
• 30:23
  I
• 30:23
  wouldn't
• 30:23
  be
• 30:23
  able
• 30:24
  to
• 30:24
  fill
• 30:24
  it
• 30:24
  more
• 30:25
  than
• 30:25
  that.
• 30:26
  Um,
• 30:26
  or
• 30:26
  if
• 30:26
  it's
• 30:26
  true,
• 30:27
  but
• 30:28
  I
• 30:28
  quite
• 30:28
  liked
• 30:28
  the
• 30:29
  fact
• 30:29
  that
• 30:29
  I,
• 30:29
  I
• 30:30
  do
• 30:30
  a
• 30:30
  launch
• 30:31
  and
• 30:31
  I
• 30:31
  talk
• 30:31
  about
• 30:32
  the
• 30:32
  fact
• 30:32
  that
• 30:32
  programs
• 30:33
  coming
• 30:33
  up
• 30:33
  and
• 30:34
  people
• 30:34
  can
• 30:34
  book
• 30:34
  on
• 30:35
  and,
• 30:35
  I
• 30:35
  have
• 30:35
  a
• 30:35
  whole
• 30:36
  launch
• 30:36
  phase
• 30:36
  and
• 30:36
  then
• 30:36
  it's
• 30:36
  just
• 30:37
  quite
• 30:37
  nice
• 30:37
  coming
• 30:38
  out
• 30:38
  of
• 30:38
  that
• 30:38
  launch
• 30:38
  phase,
• 30:39
  for
• 30:39
  me
• 30:39
  personally
• 30:40
  and
• 30:40
  doing
• 30:40
  other
• 30:41
  stuff
• 30:41
  and
• 30:41
  not
• 30:42
  selling
• 30:42
  all
• 30:42
  the
• 30:42
  time
• 30:43
  and
• 30:43
  then
• 30:43
  I'm
• 30:43
  able
• 30:43
  to
• 30:43
  share
• 30:44
  my
• 30:44
  podcast
• 30:44
  more.
• 30:45
  So
• 30:46
  that's
• 30:46
  really
• 30:46
  just
• 30:47
  down
• 30:47
  to
• 30:47
  me
• 30:48
  and
• 30:48
  my
• 30:48
  inner
• 30:49
  workings
• 30:49
  probably,
• 30:50
  rather
• 30:51
  than
• 30:51
  cold
• 30:51
  hard
• 30:52
  logic.
• 30:53
  So
• 30:53
  who
• 30:53
  knows
• 30:54
  in
• 30:54
  the
• 30:54
  future,
• 30:55
  maybe
• 30:55
  I'll
• 30:55
  run
• 30:55
  it
• 30:55
  differently.
• 30:56
  I've
• 30:57
  had
• 30:57
  a
• 30:57
  few
• 30:57
  people
• 30:57
  approach
• 30:58
  me
• 30:58
  in
• 30:58
  the
• 30:58
  last
• 30:58
  couple
• 30:58
  of
• 30:59
  weeks
• 30:59
  saying,
• 30:59
  would
• 30:59
  I
• 30:59
  run
• 31:00
  it
• 31:00
  for
• 31:00
  a
• 31:00
  more
• 31:00
  junior
• 31:01
  level
• 31:01
  of
• 31:01
  HR
• 31:02
  professionals?
• 31:03
  Which
• 31:03
  has
• 31:03
  got
• 31:03
  me
• 31:04
  thinking,
• 31:04
  cause
• 31:04
  I
• 31:05
  hadn't
• 31:05
  really
• 31:05
  thought
• 31:05
  of
• 31:05
  doing
• 31:06
  that,
• 31:06
  but
• 31:06
  then
• 31:06
  that
• 31:06
  would
• 31:06
  mean
• 31:07
  running
• 31:07
  it
• 31:07
  in
• 31:07
  a
• 31:07
  slightly
• 31:08
  different
• 31:08
  way,
• 31:08
  but
• 31:09
  more
• 31:09
  times
• 31:10
  a
• 31:10
  year.
• 31:10
  So
• 31:11
  yeah,
• 31:11
  I
• 31:11
  don't
• 31:11
  know.
• 31:12
  I'm
• 31:13
  still
• 31:13
  thinking
• 31:13
  about
• 31:13
  whether
• 31:14
  I
• 31:14
  should
• 31:14
  change
• 31:14
  the
• 31:14
  frequency
• 31:15
  or
• 31:15
  not.
• 31:16
  Yeah,
• 31:17
  exciting.
• 31:18
  And
• 31:18
  so
• 31:18
  tell
• 31:18
  us
• 31:18
  about
• 31:18
  how
• 31:19
  you
• 31:19
  fill
• 31:19
  the
• 31:19
  program
• 31:20
  in
• 31:20
  particular.
• 31:22
  Again,
• 31:22
  lots
• 31:22
  of
• 31:22
  learning
• 31:23
  the
• 31:23
  hard
• 31:23
  way.
• 31:24
  So,
• 31:25
  there
• 31:25
  was
• 31:26
  only
• 31:26
  one
• 31:26
  time
• 31:27
  when
• 31:27
  I
• 31:28
  had
• 31:28
  a
• 31:28
  low
• 31:30
  uptake.
• 31:30
  The
• 31:30
  first
• 31:31
  time
• 31:31
  I
• 31:31
  ran
• 31:31
  it,
• 31:31
  I
• 31:31
  had
• 31:31
  a
• 31:31
  maximum
• 31:32
  of
• 31:32
  six
• 31:32
  people
• 31:33
  because
• 31:33
  I
• 31:33
  was
• 31:33
  nervous
• 31:34
  about
• 31:34
  how
• 31:34
  I'd
• 31:34
  be
• 31:35
  able
• 31:35
  to
• 31:35
  manage
• 31:35
  a
• 31:35
  group,
• 31:36
  but
• 31:36
  then
• 31:36
  I
• 31:36
  increased
• 31:37
  it
• 31:37
  to
• 31:37
  eight
• 31:37
  people
• 31:38
  and
• 31:38
  I
• 31:38
  was
• 31:38
  quite
• 31:38
  comfortable
• 31:39
  with
• 31:39
  that.
• 31:40
  So
• 31:40
  normally
• 31:41
  I
• 31:41
  have
• 31:41
  between
• 31:41
  seven
• 31:42
  to
• 31:42
  eight
• 31:42
  people
• 31:43
  on
• 31:43
  the
• 31:43
  group
• 31:43
  program,
• 31:44
  but
• 31:44
  when
• 31:44
  I
• 31:44
  ran
• 31:44
  it
• 31:44
  in
• 31:45
  September
• 31:46
  last
• 31:46
  year,
• 31:46
  I
• 31:46
  only
• 31:46
  had
• 31:47
  five
• 31:47
  and
• 31:47
  I
• 31:47
  got
• 31:48
  really
• 31:48
  upset
• 31:48
  about
• 31:49
  it
• 31:49
  and
• 31:49
  started
• 31:49
  really
• 31:50
  questioning
• 31:50
  myself
• 31:51
  like,
• 31:51
  oh
• 31:51
  no,
• 31:52
  you
• 31:52
  know,
• 31:52
  no
• 31:52
  one
• 31:52
  wants
• 31:53
  to
• 31:53
  do
• 31:53
  it
• 31:53
  anymore.
• 31:54
  And,
• 31:54
  this
• 31:55
  is
• 31:55
  all
• 31:55
  a
• 31:55
  disaster.
• 31:55
  And
• 31:56
  I
• 31:56
  remember
• 31:56
  saying
• 31:56
  to
• 31:56
  you,
• 31:57
  Jo,
• 31:57
  Oh
• 31:57
  God,
• 31:57
  I'm
• 31:57
  feeling
• 31:58
  really
• 31:58
  rubbish
• 31:58
  about
• 31:58
  this.
• 31:59
  And
• 31:59
  you
• 31:59
  were
• 31:59
  like,
• 31:59
  how
• 31:59
  many
• 32:00
  times
• 32:00
  did
• 32:00
  you
• 32:00
  promote
• 32:00
  it,
• 32:00
  Fay?
• 32:01
  And
• 32:01
  I
• 32:01
  was
• 32:01
  like
• 32:02
  I
• 32:02
  don't
• 32:02
  like
• 32:02
  bothering
• 32:02
  people.
• 32:03
  You
• 32:03
  know,
• 32:03
  I've
• 32:04
  talked
• 32:04
  about
• 32:04
  it
• 32:04
  so
• 32:05
  many
• 32:05
  times
• 32:05
  before.
• 32:06
  And
• 32:06
  you
• 32:06
  went,
• 32:06
  how
• 32:06
  many
• 32:06
  times
• 32:07
  Fay?
• 32:07
  And
• 32:07
  I
• 32:07
  went,
• 32:07
  well,
• 32:07
  I
• 32:07
  did
• 32:08
  two
• 32:08
  emails
• 32:08
  and
• 32:08
  one
• 32:09
  social
• 32:09
  media
• 32:09
  post.
• 32:10
  And
• 32:10
  you
• 32:10
  were
• 32:10
  like,
• 32:11
  uh,
• 32:11
  I
• 32:12
  think
• 32:12
  you
• 32:12
  might
• 32:12
  have
• 32:12
  to.
• 32:13
  Promotes
• 32:13
  it
• 32:13
  a
• 32:13
  bit
• 32:14
  more.
• 32:15
  So
• 32:16
  it
• 32:16
  just
• 32:16
  goes
• 32:16
  to
• 32:16
  show
• 32:17
  how
• 32:17
  much
• 32:17
  our
• 32:18
  Oh,
• 32:18
  I
• 32:19
  don't
• 32:19
  know.
• 32:19
  It's
• 32:19
  us,
• 32:20
  isn't
• 32:20
  it,
• 32:20
  who
• 32:20
  hold
• 32:20
  ourselves
• 32:21
  back
• 32:21
  a
• 32:21
  lot
• 32:21
  of
• 32:21
  the
• 32:22
  time.
• 32:22
  And
• 32:23
  it's
• 32:23
  not
• 32:24
  a
• 32:24
  service,
• 32:24
  I
• 32:24
  have
• 32:24
  a
• 32:24
  product,
• 32:25
  that
• 32:25
  I
• 32:25
  sell
• 32:25
  as
• 32:25
  well,
• 32:26
  which
• 32:26
  is
• 32:26
  called
• 32:26
  the
• 32:26
  HR
• 32:27
  Planner.
• 32:27
  And
• 32:28
  I
• 32:28
  sell
• 32:28
  that
• 32:28
  once
• 32:29
  a
• 32:29
  year
• 32:29
  in
• 32:30
  the
• 32:30
  run
• 32:30
  up
• 32:30
  to
• 32:30
  Christmas.
• 32:31
  And
• 32:31
  I
• 32:31
  had
• 32:31
  a
• 32:31
  social
• 32:32
  media
• 32:32
  person
• 32:32
  help
• 32:33
  me
• 32:33
  with
• 32:34
  selling
• 32:34
  it.
• 32:34
  in
• 32:35
  the
• 32:35
  run
• 32:35
  up
• 32:35
  last
• 32:35
  Christmas
• 32:36
  and
• 32:36
  she
• 32:36
  really
• 32:37
  pushed
• 32:37
  me
• 32:38
  outside
• 32:38
  my
• 32:38
  comfort
• 32:39
  zone.
• 32:39
  So
• 32:39
  she
• 32:40
  said,
• 32:40
  right,
• 32:40
  Fay,
• 32:40
  you
• 32:41
  need
• 32:41
  to
• 32:41
  do
• 32:41
  another
• 32:41
  post.
• 32:41
  And
• 32:42
  I
• 32:42
  went,
• 32:42
  I
• 32:42
  only
• 32:42
  like
• 32:42
  doing
• 32:42
  one
• 32:43
  post
• 32:43
  a
• 32:43
  week.
• 32:43
  I
• 32:43
  don't
• 32:44
  want
• 32:44
  to
• 32:44
  do
• 32:44
  more.
• 32:45
  And
• 32:45
  she's
• 32:45
  like,
• 32:45
  Fay,
• 32:46
  you
• 32:46
  have
• 32:46
  a
• 32:46
  15,
• 32:47
  000
• 32:47
  pound
• 32:47
  printing
• 32:48
  bill
• 32:48
  that
• 32:48
  you
• 32:48
  have
• 32:49
  to
• 32:49
  pay
• 32:49
  to
• 32:49
  the
• 32:49
  printers.
• 32:50
  You've
• 32:50
  got
• 32:50
  to
• 32:50
  sell
• 32:51
  the
• 32:51
  planners.
• 32:51
  You've
• 32:52
  got
• 32:52
  to
• 32:52
  post
• 32:52
  more
• 32:52
  than
• 32:52
  once
• 32:53
  a
• 32:53
  week.
• 32:53
  So
• 32:53
  I
• 32:53
  was
• 32:54
  like,
• 32:55
  okay,
• 32:55
  okay.
• 32:55
  Hopefully
• 32:56
  that
• 32:56
  won't
• 32:56
  bother
• 32:56
  people.
• 32:57
  So,
• 32:57
  did
• 32:57
  some
• 32:58
  more
• 32:58
  posts.
• 32:58
  And
• 32:58
  then
• 32:58
  she
• 32:59
  said,
• 32:59
  Fay,
• 32:59
  you
• 32:59
  need
• 32:59
  a
• 32:59
  testimonial
• 33:00
  post.
• 33:00
  I'm
• 33:00
  like,
• 33:01
  oh,
• 33:01
  I
• 33:01
  hate
• 33:01
  testimonials.
• 33:02
  It's
• 33:02
  so
• 33:02
  uncomfortable
• 33:03
  asking
• 33:03
  people
• 33:03
  for
• 33:03
  them.
• 33:04
  And
• 33:04
  she
• 33:04
  went,
• 33:05
  go
• 33:05
  out
• 33:05
  and
• 33:05
  ask
• 33:06
  for
• 33:06
  a
• 33:06
  testimonial.
• 33:07
  So
• 33:07
  I
• 33:07
  asked
• 33:07
  someone
• 33:07
  for
• 33:08
  a
• 33:08
  testimonial.
• 33:08
  She
• 33:08
  posted
• 33:09
  it
• 33:09
  for
• 33:09
  me.
• 33:09
  I
• 33:09
  sold
• 33:10
  a
• 33:10
  load
• 33:10
  of
• 33:10
  planners.
• 33:11
  Every
• 33:11
  time
• 33:11
  she
• 33:11
  posted,
• 33:12
  I
• 33:12
  sold
• 33:12
  planners.
• 33:13
  She
• 33:13
  posted
• 33:13
  in
• 33:14
  different
• 33:14
  styles
• 33:14
  to
• 33:15
  how
• 33:15
  I
• 33:15
  would
• 33:15
  sometimes
• 33:16
  and
• 33:16
  pushing
• 33:17
  me
• 33:17
  to
• 33:17
  do
• 33:17
  things
• 33:17
  I
• 33:17
  didn't
• 33:18
  feel
• 33:18
  as
• 33:18
  comfortable
• 33:19
  with.
• 33:19
  Um,
• 33:20
  and
• 33:20
  so
• 33:21
  I
• 33:21
  learned
• 33:21
  a
• 33:21
  lot
• 33:21
  from
• 33:21
  that.
• 33:22
  So
• 33:22
  this
• 33:22
  time
• 33:23
  with
• 33:23
  running
• 33:24
  Inspiring
• 33:24
  HR,
• 33:25
  I,
• 33:26
  tried
• 33:26
  to
• 33:26
  just
• 33:27
  take
• 33:27
  those
• 33:27
  learnings.
• 33:28
  So
• 33:29
  I
• 33:29
  didn't
• 33:29
  just
• 33:29
  do
• 33:30
  one
• 33:30
  social
• 33:30
  media
• 33:30
  post
• 33:31
  and
• 33:31
  two
• 33:31
  emails,
• 33:32
  Jo,
• 33:32
  I
• 33:33
  did
• 33:34
  a
• 33:34
  lot
• 33:34
  more.
• 33:35
  So
• 33:35
  I
• 33:35
  was
• 33:35
  looking
• 33:36
  yesterday,
• 33:36
  I
• 33:36
  think
• 33:36
  I
• 33:37
  sent
• 33:37
  five
• 33:37
  or
• 33:37
  six
• 33:38
  emails
• 33:38
  over
• 33:39
  a
• 33:39
  five
• 33:39
  week
• 33:40
  period.
• 33:41
  And
• 33:41
  I
• 33:41
  posted
• 33:42
  about
• 33:42
  it
• 33:42
  every
• 33:42
  single
• 33:43
  week
• 33:43
  over
• 33:44
  that
• 33:44
  period.
• 33:45
  And
• 33:45
  it,
• 33:45
  I
• 33:45
  also,
• 33:46
  promoted
• 33:46
  it
• 33:46
  on
• 33:47
  my
• 33:47
  podcast
• 33:48
  as
• 33:48
  well.
• 33:48
  So
• 33:48
  I
• 33:48
  had
• 33:49
  a
• 33:49
  pre-roll,
• 33:50
  it's
• 33:50
  called
• 33:50
  like
• 33:50
  a
• 33:50
  little
• 33:51
  advert
• 33:51
  you
• 33:51
  post
• 33:51
  at
• 33:51
  the
• 33:51
  beginning.
• 33:52
  And
• 33:52
  it
• 33:53
  made
• 33:53
  such
• 33:53
  a
• 33:53
  difference
• 33:54
  and
• 33:54
  it
• 33:54
  really
• 33:54
  made
• 33:55
  me
• 33:55
  realize,
• 33:55
  gosh,
• 33:56
  you've
• 33:56
  gotta
• 33:56
  listen
• 33:57
  to
• 33:57
  the
• 33:57
  wise
• 33:57
  people
• 33:58
  like
• 33:58
  Jo
• 33:59
  and
• 33:59
  follow
• 34:00
  the
• 34:00
  advice
• 34:00
  and
• 34:00
  just
• 34:01
  keep
• 34:01
  on
• 34:01
  going
• 34:01
  with
• 34:02
  it.
• 34:02
  Because
• 34:03
  I'd
• 34:03
  feel
• 34:03
  like,
• 34:03
  oh
• 34:03
  gosh,
• 34:04
  people
• 34:04
  don't
• 34:04
  want
• 34:04
  to
• 34:05
  hear
• 34:05
  about
• 34:05
  this
• 34:05
  again.
• 34:06
  But
• 34:06
  then
• 34:06
  someone
• 34:07
  would
• 34:07
  book
• 34:07
  on,
• 34:07
  you
• 34:08
  know,
• 34:08
  there
• 34:08
  were,
• 34:08
  I
• 34:08
  think
• 34:08
  I
• 34:09
  had
• 34:10
  one
• 34:10
  or
• 34:10
  two
• 34:10
  emails
• 34:11
  where
• 34:11
  people
• 34:11
  didn't
• 34:11
  book
• 34:11
  on,
• 34:12
  or
• 34:12
  I
• 34:12
  had
• 34:12
  one
• 34:12
  or
• 34:12
  two
• 34:12
  social
• 34:13
  media
• 34:13
  posts
• 34:13
  where
• 34:13
  people
• 34:14
  didn't
• 34:14
  book
• 34:14
  on,
• 34:14
  but
• 34:15
  you
• 34:15
  just
• 34:15
  never
• 34:16
  know.
• 34:16
  People
• 34:16
  are
• 34:16
  so
• 34:17
  busy.
• 34:17
  They
• 34:18
  often
• 34:18
  don't
• 34:18
  notice
• 34:19
  the
• 34:19
  emails
• 34:19
  landing
• 34:19
  in
• 34:20
  their
• 34:20
  inbox
• 34:20
  and
• 34:20
  they're
• 34:20
  not
• 34:20
  sitting
• 34:21
  there
• 34:21
  on
• 34:21
  LinkedIn
• 34:21
  waiting
• 34:22
  to
• 34:22
  see
• 34:23
  my
• 34:23
  post.
• 34:23
  So,
• 34:24
  that's
• 34:24
  how
• 34:25
  I
• 34:25
  did
• 34:25
  it.
• 34:25
  And
• 34:26
  I
• 34:26
  made
• 34:26
  sure
• 34:26
  I
• 34:26
  mixed
• 34:27
  up
• 34:27
  the
• 34:28
  content
• 34:28
  I
• 34:28
  was
• 34:28
  sharing
• 34:29
  as
• 34:29
  well.
• 34:30
  So.
• 34:31
  I
• 34:31
  shared
• 34:31
  a
• 34:32
  testimonial,
• 34:33
  even
• 34:33
  though
• 34:33
  I
• 34:33
  hate
• 34:33
  doing
• 34:33
  that.
• 34:35
  You
• 34:35
  know,
• 34:35
  I
• 34:35
  checked
• 34:35
  with
• 34:35
  the
• 34:36
  person
• 34:36
  first
• 34:36
  and
• 34:36
  I
• 34:37
  shared
• 34:37
  the
• 34:37
  testimonial.
• 34:38
  I
• 34:38
  also
• 34:38
  did
• 34:39
  quite
• 34:39
  a
• 34:39
  lot
• 34:39
  of
• 34:39
  work
• 34:39
  on
• 34:40
  my
• 34:41
  sales
• 34:41
  page
• 34:42
  as
• 34:42
  well.
• 34:42
  I
• 34:43
  found
• 34:44
  the
• 34:44
  very
• 34:44
  first
• 34:44
  time
• 34:44
  I
• 34:45
  launched
• 34:45
  it,
• 34:45
  I
• 34:45
  didn't
• 34:45
  have
• 34:46
  a
• 34:46
  sales
• 34:46
  page
• 34:46
  on
• 34:46
  my
• 34:46
  website.
• 34:47
  I
• 34:47
  literally
• 34:47
  just
• 34:48
  sent
• 34:48
  an
• 34:48
  email
• 34:48
  saying,
• 34:49
  would
• 34:49
  you
• 34:49
  be
• 34:49
  interested
• 34:50
  in
• 34:50
  doing
• 34:51
  the
• 34:51
  pilot
• 34:51
  for
• 34:51
  my
• 34:51
  group
• 34:51
  program?
• 34:52
  And
• 34:52
  I
• 34:52
  did
• 34:52
  social
• 34:53
  media
• 34:53
  posts.
• 34:53
  Would
• 34:53
  you
• 34:53
  be
• 34:54
  interested
• 34:54
  in
• 34:54
  doing
• 34:54
  the
• 34:54
  pilot?
• 34:55
  And
• 34:55
  if
• 34:55
  anyone
• 34:55
  said
• 34:56
  yes,
• 34:56
  Can
• 34:56
  I
• 34:56
  have
• 34:56
  the
• 34:56
  information?
• 34:57
  I
• 34:57
  just
• 34:57
  sent
• 34:57
  them
• 34:58
  a
• 34:58
  PDF
• 34:58
  that
• 34:58
  had
• 34:59
  all
• 34:59
  of
• 34:59
  the
• 34:59
  information.
• 35:00
  And
• 35:00
  I
• 35:00
  filled
• 35:00
  it
• 35:01
  that
• 35:01
  way
• 35:01
  the
• 35:01
  first
• 35:02
  time.
• 35:02
  So
• 35:02
  again,
• 35:03
  for
• 35:03
  anyone
• 35:03
  watching,
• 35:03
  who's
• 35:04
  thinking,
• 35:04
  Oh
• 35:04
  no,
• 35:05
  I
• 35:05
  have
• 35:05
  to
• 35:05
  build
• 35:05
  a
• 35:05
  sales
• 35:06
  page
• 35:06
  and
• 35:06
  I've
• 35:06
  got
• 35:06
  to
• 35:07
  find
• 35:07
  a
• 35:07
  way
• 35:07
  of
• 35:07
  taking
• 35:07
  money
• 35:08
  and
• 35:08
  all
• 35:08
  of
• 35:08
  these
• 35:08
  other
• 35:09
  things.
• 35:09
  You
• 35:09
  don't,
• 35:10
  you
• 35:10
  can
• 35:10
  start
• 35:10
  it
• 35:10
  off
• 35:11
  in
• 35:11
  a
• 35:11
  really
• 35:12
  easy
• 35:12
  way,
• 35:12
  but
• 35:13
  because
• 35:13
  I've
• 35:13
  run
• 35:13
  it
• 35:13
  lots
• 35:14
  of
• 35:14
  times
• 35:14
  now,
• 35:15
  I've
• 35:15
  been
• 35:15
  able
• 35:15
  to
• 35:15
  learn
• 35:16
  from
• 35:16
  each
• 35:16
  time.
• 35:16
  So
• 35:16
  also
• 35:17
  I've
• 35:17
  been
• 35:18
  able
• 35:18
  to
• 35:18
  see
• 35:18
  which
• 35:18
  social
• 35:19
  media
• 35:19
  posts.
• 35:20
  impactful
• 35:20
  before.
• 35:21
  So
• 35:22
  for
• 35:22
  the
• 35:22
  very
• 35:22
  first
• 35:22
  time,
• 35:23
  I've
• 35:23
  actually
• 35:23
  done
• 35:23
  some
• 35:24
  content
• 35:24
  repurposing,
• 35:25
  which
• 35:25
  I'm
• 35:25
  rubbish
• 35:25
  at
• 35:26
  normally.
• 35:26
  And
• 35:27
  so
• 35:27
  for
• 35:27
  this
• 35:27
  launch,
• 35:28
  two
• 35:28
  of
• 35:28
  the
• 35:28
  posts
• 35:28
  I
• 35:28
  shared,
• 35:29
  I
• 35:29
  had
• 35:29
  shared
• 35:30
  about
• 35:30
  a
• 35:30
  year
• 35:30
  ago,
• 35:30
  but
• 35:31
  they
• 35:31
  had
• 35:31
  done
• 35:31
  really
• 35:31
  well.
• 35:32
  So
• 35:33
  I
• 35:33
  just,
• 35:33
  you
• 35:33
  know,
• 35:34
  changed
• 35:34
  the
• 35:34
  dates
• 35:34
  in
• 35:34
  them,
• 35:35
  copied
• 35:35
  and
• 35:35
  pasted.
• 35:35
  No
• 35:35
  one
• 35:36
  said,
• 35:37
  hey,
• 35:37
  didn't
• 35:37
  you
• 35:37
  send
• 35:37
  this
• 35:38
  post
• 35:38
  before
• 35:38
  a
• 35:38
  year
• 35:39
  ago?
• 35:39
  Um,
• 35:39
  instead
• 35:40
  people
• 35:40
  looked
• 35:40
  on,
• 35:41
  which,
• 35:42
  which
• 35:42
  was
• 35:42
  great.
• 35:44
  That's
• 35:44
  so,
• 35:45
  so
• 35:45
  brilliant.
• 35:45
  And
• 35:46
  I
• 35:46
  think
• 35:46
  we
• 35:46
  do
• 35:46
  need
• 35:46
  to
• 35:46
  promote
• 35:47
  way
• 35:47
  more
• 35:47
  than
• 35:48
  we
• 35:48
  feel
• 35:48
  comfortable.
• 35:49
  And
• 35:49
  hilarious
• 35:49
  enough
• 35:50
  this
• 35:50
  week,
• 35:50
  Kate
• 35:51
  Hill,
• 35:51
  who
• 35:52
  spoke
• 35:52
  on
• 35:52
  Tuesday,
• 35:53
  she
• 35:54
  messaged
• 35:54
  me
• 35:54
  saying,
• 35:55
  she's
• 35:55
  been
• 35:55
  filling
• 35:56
  her
• 35:56
  group
• 35:56
  program
• 35:57
  easily
• 35:57
  every
• 35:58
  month.
• 35:58
  And
• 35:58
  this
• 35:58
  month
• 35:59
  she
• 35:59
  wasn't,
• 35:59
  and
• 36:00
  she's
• 36:00
  like,
• 36:00
  you
• 36:00
  know,
• 36:01
  the
• 36:01
  world
• 36:01
  is
• 36:01
  ending.
• 36:02
  I'm
• 36:03
  like,
• 36:03
  yeah,
• 36:03
  how
• 36:03
  many
• 36:04
  times
• 36:04
  have
• 36:05
  you
• 36:05
  mentioned
• 36:05
  it?
• 36:05
  So
• 36:05
  anyway,
• 36:06
  last
• 36:06
  night,
• 36:07
  she
• 36:07
  messaged
• 36:07
  going.
• 36:08
  Fill
• 36:08
  the
• 36:08
  program.
• 36:09
  Good
• 36:09
  idea.
• 36:10
  You
• 36:10
  and
• 36:10
  Kate
• 36:10
  are
• 36:10
  very
• 36:11
  lucky
• 36:11
  because
• 36:12
  generally
• 36:12
  you
• 36:12
  send
• 36:12
  one
• 36:13
  message
• 36:13
  and
• 36:13
  fill
• 36:13
  the
• 36:13
  program.
• 36:15
  But
• 36:15
  most
• 36:16
  people
• 36:17
  have
• 36:17
  to
• 36:17
  do
• 36:17
  a
• 36:17
  tiny
• 36:18
  bit
• 36:18
  more
• 36:18
  than
• 36:18
  that.
• 36:18
  So
• 36:19
  exactly.
• 36:19
  Anytime
• 36:20
  you're
• 36:20
  thinking
• 36:21
  this
• 36:22
  is
• 36:22
  not
• 36:22
  going
• 36:22
  to
• 36:22
  work.
• 36:23
  Yeah.
• 36:23
  Just
• 36:23
  take
• 36:23
  more
• 36:24
  action.
• 36:24
  Yeah,
• 36:25
  and
• 36:25
  you
• 36:25
  can
• 36:25
  get
• 36:25
  creative
• 36:26
  with
• 36:26
  it
• 36:26
  as
• 36:26
  well.
• 36:26
  So,
• 36:27
  um,
• 36:27
  I
• 36:28
  remember
• 36:28
  saying
• 36:28
  to
• 36:28
  you
• 36:29
  when
• 36:29
  I
• 36:29
  was
• 36:29
  panicking
• 36:30
  with
• 36:30
  filling
• 36:30
  this
• 36:30
  one
• 36:30
  as
• 36:30
  well
• 36:31
  because
• 36:31
  in
• 36:31
  the
• 36:31
  first
• 36:31
  week
• 36:32
  I
• 36:32
  only
• 36:32
  had
• 36:32
  one
• 36:32
  person
• 36:32
  booked
• 36:33
  on
• 36:33
  and
• 36:33
  I'm
• 36:33
  like,
• 36:33
  oh
• 36:33
  no!
• 36:34
  I'm
• 36:34
  only
• 36:34
  going
• 36:34
  to
• 36:35
  have
• 36:35
  one
• 36:35
  person
• 36:35
  on
• 36:36
  the
• 36:36
  programme!
• 36:36
  But,
• 36:36
  you
• 36:37
  know,
• 36:37
  it's
• 36:37
  all
• 36:37
  fine,
• 36:38
  thank
• 36:38
  goodness.
• 36:38
  And
• 36:38
  so
• 36:39
  I
• 36:39
  sat
• 36:39
  down
• 36:39
  and
• 36:40
  I
• 36:40
  recorded
• 36:40
  24
• 36:41
  individual
• 36:42
  videos
• 36:43
  that
• 36:43
  I
• 36:43
  emailed
• 36:43
  to
• 36:43
  people
• 36:44
  who
• 36:44
  were
• 36:44
  on
• 36:44
  my
• 36:44
  waiting
• 36:45
  list.
• 36:45
  So
• 36:45
  once
• 36:46
  I've
• 36:46
  filled
• 36:46
  Inspiring
• 36:47
  HR,
• 36:47
  I
• 36:47
  normally
• 36:48
  then
• 36:48
  just
• 36:48
  change
• 36:48
  the
• 36:49
  button
• 36:49
  on
• 36:49
  the
• 36:49
  website
• 36:50
  from
• 36:50
  sign
• 36:50
  up
• 36:50
  now
• 36:51
  to
• 36:51
  it's
• 36:52
  full
• 36:52
  or
• 36:52
  I'm
• 36:52
  not
• 36:52
  running
• 36:53
  it
• 36:53
  at
• 36:53
  the
• 36:53
  moment,
• 36:53
  join
• 36:53
  the
• 36:53
  waiting
• 36:54
  list.
• 36:55
  And
• 36:55
  so
• 36:55
  I
• 36:55
  had
• 36:55
  this
• 36:55
  really
• 36:55
  big
• 36:56
  waiting
• 36:56
  list,
• 36:56
  but
• 36:56
  no
• 36:56
  one
• 36:57
  on
• 36:57
  it
• 36:57
  was
• 36:57
  signing
• 36:58
  up,
• 36:58
  which
• 36:58
  was
• 36:58
  really
• 36:58
  frustrating,
• 37:00
  just
• 37:00
  from
• 37:00
  regular
• 37:00
  emails.
• 37:01
  So
• 37:01
  I
• 37:01
  sent
• 37:02
  the
• 37:02
  ones
• 37:02
  who
• 37:02
  were
• 37:02
  the
• 37:03
  most
• 37:03
  highly
• 37:03
  engaged,
• 37:04
  or
• 37:04
  who
• 37:04
  had
• 37:05
  signed
• 37:05
  up
• 37:05
  the
• 37:05
  most
• 37:05
  recently,
• 37:06
  I
• 37:06
  just
• 37:06
  made
• 37:06
  them
• 37:06
  a
• 37:06
  little
• 37:07
  video
• 37:07
  saying,
• 37:07
  Oh,
• 37:08
  hi,
• 37:08
  it's
• 37:08
  me
• 37:08
  Fay.
• 37:09
  And
• 37:09
  I
• 37:09
  used
• 37:09
  their
• 37:09
  first
• 37:10
  name.
• 37:10
  So
• 37:10
  they
• 37:10
  knew
• 37:11
  I
• 37:11
  was
• 37:11
  making
• 37:11
  it
• 37:12
  for
• 37:12
  them.
• 37:12
  And
• 37:12
  I
• 37:12
  said,
• 37:13
  you
• 37:13
  know,
• 37:13
  I
• 37:13
  know
• 37:13
  that
• 37:13
  you're
• 37:14
  on
• 37:14
  the
• 37:14
  waiting
• 37:14
  list
• 37:15
  and
• 37:15
  it'd
• 37:15
  be
• 37:15
  lovely
• 37:15
  to
• 37:15
  have
• 37:16
  you
• 37:16
  in
• 37:16
  the
• 37:16
  group.
• 37:16
  Can
• 37:16
  you
• 37:17
  please
• 37:17
  let
• 37:17
  me
• 37:17
  know
• 37:17
  if
• 37:18
  you'd
• 37:18
  like
• 37:18
  a
• 37:18
  place?
• 37:19
  Because
• 37:19
  they
• 37:19
  just
• 37:19
  weren't
• 37:19
  replying
• 37:20
  to
• 37:20
  my
• 37:20
  emails.
• 37:21
  And
• 37:21
  then
• 37:21
  I
• 37:21
  remember
• 37:21
  saying
• 37:22
  to
• 37:22
  you,
• 37:22
  Oh
• 37:22
  no,
• 37:23
  no
• 37:23
  one's
• 37:23
  watching
• 37:23
  the
• 37:23
  videos.
• 37:24
  I
• 37:24
  spent
• 37:24
  a
• 37:24
  whole
• 37:25
  day
• 37:25
  making
• 37:26
  them
• 37:26
  and
• 37:26
  no
• 37:26
  one's
• 37:26
  watching
• 37:27
  them,
• 37:27
  but
• 37:27
  slowly
• 37:28
  people
• 37:29
  started
• 37:29
  to
• 37:30
  watch
• 37:30
  the
• 37:30
  videos
• 37:30
  and
• 37:31
  that
• 37:31
  was
• 37:31
  a
• 37:31
  good
• 37:31
  lesson
• 37:32
  for
• 37:32
  me,
• 37:32
  but
• 37:32
  I'll
• 37:32
  send
• 37:33
  an
• 37:33
  email
• 37:33
  going,
• 37:34
  you
• 37:34
  know,
• 37:34
  the
• 37:34
  deadlines
• 37:35
  next
• 37:35
  week,
• 37:35
  but
• 37:35
  people
• 37:36
  haven't
• 37:36
  even
• 37:36
  picked
• 37:36
  up
• 37:36
  the
• 37:37
  email
• 37:37
  for
• 37:37
  a
• 37:37
  week
• 37:38
  sometimes.
• 37:38
  So
• 37:39
  what's
• 37:39
  happened
• 37:39
  from
• 37:39
  doing
• 37:40
  that?
• 37:40
  Because
• 37:40
  I
• 37:40
  did
• 37:41
  the
• 37:41
  video
• 37:41
  so
• 37:41
  close
• 37:42
  to
• 37:42
  the
• 37:42
  deadline
• 37:43
  is
• 37:43
  that
• 37:43
  I
• 37:43
  started
• 37:44
  having
• 37:44
  all
• 37:44
  these
• 37:44
  people
• 37:45
  replying,
• 37:45
  going,
• 37:45
  Oh
• 37:45
  no,
• 37:46
  I've
• 37:46
  only
• 37:46
  just
• 37:46
  watched
• 37:46
  the
• 37:47
  video.
• 37:47
  And
• 37:48
  you've
• 37:48
  filled
• 37:48
  the
• 37:48
  program.
• 37:49
  Can
• 37:49
  you
• 37:50
  put
• 37:50
  me
• 37:50
  onto
• 37:50
  it
• 37:50
  next
• 37:50
  time?
• 37:51
  So
• 37:51
  for
• 37:52
  the
• 37:52
  first
• 37:52
  time
• 37:52
  ever,
• 37:53
  I
• 37:53
  have
• 37:53
  actually
• 37:54
  got
• 37:54
  people.
• 37:55
  It's
• 37:55
  forced
• 37:55
  me
• 37:55
  to
• 37:56
  be
• 37:56
  organized
• 37:56
  and
• 37:57
  set
• 37:57
  the
• 37:57
  exact
• 37:58
  dates
• 37:58
  for
• 37:58
  when
• 37:59
  it's
• 37:59
  running
• 37:59
  again
• 37:59
  and
• 37:59
  update
• 38:00
  the
• 38:00
  website
• 38:00
  and
• 38:01
  say,
• 38:01
  this
• 38:01
  is
• 38:01
  when
• 38:02
  I'm
• 38:02
  running
• 38:02
  it
• 38:02
  again,
• 38:02
  instead
• 38:03
  of
• 38:03
  just
• 38:03
  having
• 38:03
  a
• 38:03
  wait
• 38:04
  list.
• 38:04
  And
• 38:04
  I've
• 38:04
  got
• 38:05
  one
• 38:05
  definite
• 38:05
  person
• 38:06
  booked
• 38:06
  on
• 38:06
  and
• 38:06
  I'm
• 38:06
  pretty
• 38:07
  sure
• 38:07
  I'm
• 38:07
  going
• 38:07
  to
• 38:07
  get
• 38:07
  a
• 38:08
  couple
• 38:08
  more.
• 38:08
  So
• 38:09
  you
• 38:09
  just
• 38:10
  learn
• 38:10
  every
• 38:11
  time
• 38:11
  you
• 38:11
  do
• 38:11
  it,
• 38:11
  you
• 38:11
  learn.
• 38:12
  You
• 38:13
  do.
• 38:13
  Lester
• 38:13
  has
• 38:14
  said
• 38:14
  one
• 38:14
  of
• 38:15
  the
• 38:15
  main
• 38:15
  messages
• 38:16
  I
• 38:16
  am
• 38:16
  getting
• 38:16
  from
• 38:16
  both
• 38:17
  of
• 38:17
  you
• 38:17
  is
• 38:17
  that
• 38:17
  marketing
• 38:18
  is
• 38:18
  important
• 38:19
  but
• 38:19
  it
• 38:19
  also
• 38:20
  sounds
• 38:20
  difficult
• 38:20
  to
• 38:20
  keep
• 38:21
  track
• 38:21
  of.
• 38:22
  Do
• 38:22
  you
• 38:22
  use
• 38:22
  some
• 38:23
  kind
• 38:23
  of
• 38:23
  CRM
• 38:26
  Oh,
• 38:27
  that's
• 38:27
  such
• 38:27
  a
• 38:27
  good
• 38:27
  question.
• 38:28
  Yes,
• 38:29
  not
• 38:29
  very
• 38:29
  well,
• 38:31
  is
• 38:31
  the
• 38:31
  answer.
• 38:33
  So,
• 38:33
  I've
• 38:33
  tried
• 38:34
  all
• 38:34
  different
• 38:34
  kinds
• 38:35
  of
• 38:35
  CRM
• 38:35
  software
• 38:36
  over
• 38:36
  the
• 38:36
  years,
• 38:37
  and
• 38:37
  the
• 38:37
  one
• 38:37
  that
• 38:37
  I
• 38:38
  like
• 38:38
  the
• 38:38
  most
• 38:38
  is
• 38:38
  called
• 38:39
  HubSpot.
• 38:40
  And
• 38:40
  it
• 38:40
  used
• 38:40
  to
• 38:40
  be
• 38:40
  extortionate,
• 38:42
  but
• 38:42
  then
• 38:42
  a
• 38:42
  couple
• 38:42
  of
• 38:43
  years
• 38:43
  ago,
• 38:43
  um,
• 38:44
  they
• 38:44
  introduced
• 38:45
  a
• 38:45
  kind
• 38:45
  of
• 38:45
  like
• 38:45
  entry
• 38:46
  level
• 38:46
  pricing
• 38:47
  band
• 38:47
  that's
• 38:47
  About
• 38:48
  30
• 38:49
  pounds
• 38:49
  a
• 38:49
  month,
• 38:50
  I
• 38:50
  think.
• 38:50
  So
• 38:51
  you
• 38:51
  don't
• 38:51
  get
• 38:51
  access
• 38:51
  to
• 38:51
  the
• 38:51
  full
• 38:52
  incredible
• 38:53
  functionality,
• 38:54
  but
• 38:54
  it
• 38:54
  is
• 38:54
  so
• 38:55
  good
• 38:55
  and
• 38:56
  you
• 38:56
  can
• 38:56
  really
• 38:56
  keep
• 38:57
  track
• 38:57
  of
• 38:57
  everybody.
• 38:58
  Having
• 38:58
  said
• 38:58
  that,
• 38:59
  I'm
• 38:59
  not
• 38:59
  that
• 38:59
  great
• 38:59
  at
• 39:00
  using
• 39:00
  it
• 39:00
  for
• 39:00
  the
• 39:00
  group
• 39:00
  program.
• 39:01
  I'm
• 39:01
  better
• 39:01
  at
• 39:02
  using
• 39:02
  it
• 39:02
  for
• 39:03
  tracking
• 39:03
  where
• 39:03
  I'm
• 39:03
  up
• 39:03
  to
• 39:04
  with
• 39:04
  podcast
• 39:05
  guests
• 39:05
  and
• 39:05
  also
• 39:06
  tracking
• 39:06
  where
• 39:06
  I'm
• 39:06
  up
• 39:06
  to
• 39:06
  with
• 39:07
  one
• 39:07
  to
• 39:07
  one
• 39:07
  clients.
• 39:08
  But
• 39:08
  with
• 39:08
  that
• 39:09
  software,
• 39:09
  what
• 39:10
  happens
• 39:10
  is
• 39:10
  you
• 39:10
  can
• 39:10
  get
• 39:10
  people
• 39:11
  to
• 39:11
  fill
• 39:11
  in
• 39:11
  a
• 39:11
  form
• 39:11
  on
• 39:12
  your
• 39:12
  website
• 39:12
  or
• 39:12
  online
• 39:13
  and
• 39:13
  then
• 39:13
  they'll
• 39:14
  magically
• 39:15
  appear.
• 39:15
  in
• 39:16
  the
• 39:16
  software.
• 39:17
  And
• 39:17
  then
• 39:17
  if
• 39:17
  you
• 39:17
  email
• 39:18
  them
• 39:18
  and
• 39:19
  they
• 39:19
  reply,
• 39:20
  all
• 39:20
  of
• 39:20
  that
• 39:20
  is
• 39:20
  trapped
• 39:20
  in
• 39:20
  there
• 39:21
  as
• 39:21
  well.
• 39:21
  So
• 39:21
  it
• 39:21
  just
• 39:21
  means
• 39:22
  you're
• 39:22
  not,
• 39:22
  you
• 39:22
  know,
• 39:22
  frantically
• 39:23
  scrolling
• 39:23
  through
• 39:24
  your
• 39:24
  sent
• 39:24
  items
• 39:25
  to
• 39:25
  see
• 39:25
  what
• 39:25
  you
• 39:25
  sent
• 39:25
  your
• 39:26
  last
• 39:26
  client.
• 39:27
  So
• 39:27
  I
• 39:27
  really
• 39:27
  like
• 39:27
  that
• 39:28
  software,
• 39:28
  but
• 39:28
  actually,
• 39:29
  just
• 39:29
  because
• 39:30
  I'm
• 39:30
  not
• 39:30
  disciplined
• 39:31
  enough
• 39:31
  with
• 39:31
  it
• 39:31
  for
• 39:31
  the
• 39:31
  group
• 39:32
  program,
• 39:32
  it
• 39:32
  ends
• 39:33
  up
• 39:33
  being
• 39:33
  a
• 39:33
  bit
• 39:33
  different.
• 39:34
  I
• 39:34
  normally
• 39:35
  end
• 39:35
  up
• 39:35
  creating
• 39:35
  myself.
• 39:36
  a
• 39:36
  spreadsheet
• 39:36
  of
• 39:36
  who's
• 39:37
  booked
• 39:37
  on,
• 39:38
  how
• 39:38
  they're
• 39:38
  paying,
• 39:39
  when
• 39:39
  they've
• 39:39
  paid.
• 39:40
  I
• 39:40
  send
• 39:41
  everybody
• 39:41
  now
• 39:41
  an
• 39:42
  onboarding,
• 39:43
  really
• 39:43
  short
• 39:43
  survey.
• 39:44
  So,
• 39:44
  you
• 39:44
  know,
• 39:44
  why
• 39:44
  have
• 39:44
  you
• 39:45
  signed
• 39:45
  up?
• 39:45
  What
• 39:45
  do
• 39:45
  you
• 39:45
  want
• 39:45
  to
• 39:46
  get
• 39:46
  out
• 39:46
  of
• 39:46
  it?
• 39:47
  Have
• 39:47
  you
• 39:47
  got
• 39:47
  any
• 39:47
  concerns?
• 39:49
  And
• 39:49
  also
• 39:49
  from
• 39:50
  an
• 39:50
  inclusion
• 39:50
  perspective,
• 39:52
  to
• 39:52
  make
• 39:52
  this
• 39:52
  a
• 39:52
  really
• 39:52
  great
• 39:53
  learning
• 39:53
  experience
• 39:53
  for
• 39:53
  you.
• 39:54
  I
• 39:54
  can't
• 39:54
  remember
• 39:54
  what
• 39:54
  the
• 39:55
  question
• 39:55
  is
• 39:55
  that
• 39:55
  I
• 39:55
  actually
• 39:56
  asked,
• 39:56
  but
• 39:56
  it's
• 39:56
  to,
• 39:57
  you
• 39:57
  know,
• 39:58
  they
• 39:58
  can
• 39:58
  then
• 39:58
  share
• 39:58
  if
• 39:58
  they
• 39:58
  have
• 39:59
  dyslexia
• 39:59
  or
• 39:59
  they're
• 40:00
  worried
• 40:00
  or
• 40:00
  there's
• 40:01
  a
• 40:01
  disability
• 40:02
  or
• 40:02
  a
• 40:02
  nervousness
• 40:03
  about
• 40:03
  attending
• 40:03
  the
• 40:03
  session.
• 40:04
  So,
• 40:04
  you
• 40:05
  can
• 40:05
  have
• 40:05
  all
• 40:05
  of
• 40:05
  that
• 40:05
  information
• 40:06
  as
• 40:06
  well.
• 40:07
  So
• 40:07
  yeah,
• 40:08
  because
• 40:08
  the
• 40:08
  groups
• 40:09
  are,
• 40:09
  you
• 40:09
  know,
• 40:09
  eight
• 40:10
  people,
• 40:11
  I
• 40:11
  tend
• 40:11
  to
• 40:11
  just
• 40:11
  keep
• 40:11
  it
• 40:11
  on
• 40:12
  a
• 40:12
  spreadsheet.
• 40:13
  If
• 40:13
  I
• 40:13
  don't,
• 40:13
  I
• 40:14
  start
• 40:14
  to
• 40:14
  worry
• 40:14
  I'm
• 40:14
  losing
• 40:15
  track,
• 40:15
  but
• 40:16
  I
• 40:16
  could
• 40:16
  easily.
• 40:17
  Track
• 40:18
  it
• 40:18
  in
• 40:18
  HubSpot.
• 40:18
  So
• 40:19
  maybe
• 40:19
  if
• 40:19
  you
• 40:20
  ever
• 40:20
  do
• 40:20
  this
• 40:20
  challenge
• 40:20
  again,
• 40:21
  and
• 40:21
  I'm
• 40:21
  on
• 40:21
  cohort
• 40:22
  seven,
• 40:22
  Jo,
• 40:22
  I
• 40:23
  might
• 40:23
  be
• 40:23
  able
• 40:23
  to
• 40:23
  say,
• 40:24
  woo,
• 40:24
  I've
• 40:24
  got
• 40:24
  all
• 40:24
  organized
• 40:25
  and
• 40:25
  it's
• 40:25
  in
• 40:25
  HubSpot
• 40:26
  now.
• 40:26
  But
• 40:27
  I
• 40:27
  don't
• 40:27
  use
• 40:28
  HubSpot
• 40:28
  emails
• 40:28
  because
• 40:29
  I
• 40:29
  have,
• 40:29
  I'm
• 40:29
  very
• 40:30
  lucky
• 40:30
  to
• 40:30
  have
• 40:30
  built
• 40:31
  a
• 40:31
  large,
• 40:32
  um,
• 40:32
  email
• 40:32
  list
• 40:33
  and
• 40:33
  it
• 40:33
  would
• 40:34
  cost
• 40:34
  a
• 40:34
  fortune
• 40:35
  to
• 40:35
  host
• 40:35
  that
• 40:36
  in
• 40:36
  HubSpot.
• 40:37
  I
• 40:37
  think
• 40:37
  once
• 40:37
  you
• 40:37
  get
• 40:38
  over
• 40:38
  a
• 40:38
  thousand
• 40:38
  people
• 40:39
  on
• 40:39
  your
• 40:39
  list,
• 40:39
  it's
• 40:39
  like
• 40:39
  extortionate.
• 40:40
  So
• 40:41
  I
• 40:41
  actually
• 40:41
  use.
• 40:42
  convert
• 40:42
  kit
• 40:43
  for
• 40:43
  my
• 40:43
  email
• 40:43
  software.
• 40:44
  And
• 40:44
  it's
• 40:44
  really,
• 40:44
  really
• 40:45
  good
• 40:45
  because
• 40:46
  you
• 40:46
  can
• 40:46
  tag
• 40:46
  people.
• 40:47
  So
• 40:47
  as
• 40:48
  soon
• 40:48
  as
• 40:48
  someone
• 40:48
  has
• 40:48
  booked
• 40:49
  to
• 40:49
  come
• 40:49
  on
• 40:49
  the,
• 40:49
  this
• 40:50
  is
• 40:50
  all,
• 40:50
  I
• 40:50
  don't
• 40:50
  want
• 40:50
  to
• 40:51
  scare
• 40:51
  you
• 40:52
  because
• 40:53
  you
• 40:53
  know,
• 40:53
  this
• 40:53
  is
• 40:53
  six
• 40:54
  cohorts
• 40:54
  in.
• 40:55
  At
• 40:55
  the
• 40:55
  beginning.
• 40:56
  I
• 40:56
  just
• 40:56
  said
• 40:56
  to
• 40:56
  people,
• 40:57
  here's
• 40:58
  the
• 40:58
  PDF
• 40:58
  document.
• 40:59
  And
• 40:59
  then
• 40:59
  I
• 40:59
  put
• 41:00
  their
• 41:00
  name
• 41:00
  in
• 41:00
  a
• 41:00
  spreadsheet.
• 41:01
  They've
• 41:01
  asked
• 41:01
  me
• 41:01
  about
• 41:01
  it.
• 41:02
  And
• 41:02
  then
• 41:02
  I
• 41:02
  would
• 41:02
  just
• 41:02
  send
• 41:03
  them
• 41:03
  an
• 41:03
  invoice.
• 41:04
  Pay
• 41:04
  that
• 41:04
  way.
• 41:05
  Whereas
• 41:05
  now
• 41:06
  that
• 41:06
  it's
• 41:06
  progressed,
• 41:06
  it's
• 41:06
  really
• 41:07
  changed.
• 41:07
  So
• 41:08
  on
• 41:08
  my
• 41:08
  website,
• 41:09
  I
• 41:09
  use
• 41:09
  a
• 41:09
  plugin
• 41:10
  called
• 41:10
  ThriveCart,
• 41:11
  which
• 41:11
  is
• 41:11
  brilliant.
• 41:12
  And
• 41:12
  people
• 41:12
  can
• 41:12
  use
• 41:13
  that
• 41:13
  to
• 41:13
  book.
• 41:13
  So
• 41:14
  they
• 41:14
  can
• 41:14
  either
• 41:14
  pay
• 41:15
  for
• 41:15
  the
• 41:15
  whole
• 41:15
  thing
• 41:15
  up
• 41:15
  front,
• 41:16
  or
• 41:16
  they
• 41:16
  can
• 41:17
  choose
• 41:17
  to
• 41:17
  pay
• 41:17
  in
• 41:17
  five
• 41:18
  installments.
• 41:19
  And
• 41:19
  then.
• 41:20
  That
• 41:20
  then
• 41:20
  tags
• 41:21
  them
• 41:21
  in
• 41:21
  ConvertKit
• 41:22
  and
• 41:22
  says,
• 41:23
  Inspiring
• 41:23
  HR
• 41:24
  Cohort
• 41:24
  6.
• 41:25
  That
• 41:25
  then
• 41:25
  automatically
• 41:26
  takes
• 41:26
  them
• 41:26
  off
• 41:27
  the
• 41:27
  waiting
• 41:27
  list
• 41:28
  in
• 41:28
  ConvertKit
• 41:29
  if
• 41:29
  they
• 41:29
  were
• 41:29
  in
• 41:29
  there
• 41:30
  already.
• 41:30
  So
• 41:30
  it's
• 41:31
  all
• 41:31
  become
• 41:32
  a
• 41:32
  lot
• 41:32
  more
• 41:33
  sophisticated,
• 41:34
  but
• 41:34
  it's
• 41:34
  taken
• 41:35
  me,
• 41:35
  you
• 41:35
  know,
• 41:35
  pushing
• 41:36
  two
• 41:36
  years
• 41:36
  to
• 41:37
  get
• 41:37
  to
• 41:37
  that
• 41:37
  point.
• 41:37
  So
• 41:38
  don't
• 41:38
  feel
• 41:39
  you've
• 41:39
  got
• 41:39
  whizzy
• 41:40
  and
• 41:40
  sophisticated.
• 41:41
  And
• 41:41
  there's
• 41:41
  still
• 41:42
  loads
• 41:42
  more
• 41:42
  I
• 41:42
  could
• 41:42
  be
• 41:43
  doing
• 41:43
  to
• 41:43
  make
• 41:43
  it
• 41:43
  even
• 41:44
  better,
• 41:44
  to
• 41:44
  be
• 41:44
  honest.
• 41:45
  Wow.
• 41:46
  Well,
• 41:46
  I'm
• 41:46
  impressed
• 41:47
  by
• 41:47
  it.
• 41:47
  It's
• 41:47
  a
• 41:47
  great
• 41:48
  reminder
• 41:48
  and
• 41:49
  I
• 41:49
  sold
• 41:49
  from
• 41:49
  my
• 41:50
  PDF
• 41:50
  Word
• 41:51
  document
• 41:51
  for
• 41:52
  years.
• 41:53
  And
• 41:53
  I
• 41:53
  think
• 41:53
  actually
• 41:54
  in
• 41:54
  a
• 41:54
  way
• 41:55
  I
• 41:56
  sold
• 41:56
  this
• 41:56
  program
• 41:57
  that
• 41:57
  I'm
• 41:57
  selling
• 41:57
  now
• 41:58
  through
• 41:58
  a
• 41:58
  PDF
• 41:59
  prior
• 41:59
  to
• 42:00
  this
• 42:00
  launch
• 42:01
  and
• 42:01
  it
• 42:01
  works
• 42:01
  just
• 42:02
  fine.
• 42:02
  People
• 42:02
  can
• 42:02
  just
• 42:03
  read
• 42:03
  the
• 42:03
  information
• 42:04
  and
• 42:04
  say
• 42:04
  yes,
• 42:04
  and
• 42:04
  then
• 42:05
  you
• 42:05
  invoice
• 42:05
  them.
• 42:06
  So,
• 42:07
  you
• 42:07
  know,
• 42:07
  whilst
• 42:08
  it's.
• 42:08
  amazing
• 42:09
  when
• 42:09
  you
• 42:09
  get
• 42:09
  to
• 42:09
  the
• 42:09
  point
• 42:10
  that
• 42:10
  they
• 42:10
  just
• 42:11
  hit
• 42:11
  that
• 42:11
  and
• 42:11
  then
• 42:11
  it
• 42:11
  tags
• 42:12
  them
• 42:12
  and
• 42:12
  then
• 42:12
  it
• 42:12
  gives
• 42:12
  them
• 42:12
  entry
• 42:13
  and
• 42:13
  all
• 42:14
  of
• 42:14
  that.
• 42:14
  It's
• 42:14
  not
• 42:14
  always
• 42:15
  required
• 42:16
  right
• 42:16
  away,
• 42:16
  is
• 42:16
  it?
• 42:17
  But
• 42:17
  it's,
• 42:17
  it's
• 42:17
  a
• 42:17
  great
• 42:18
  inspiration
• 42:19
  for
• 42:19
  where
• 42:19
  we're
• 42:20
  all
• 42:20
  wanting
• 42:20
  to
• 42:20
  get
• 42:21
  to
• 42:21
  automation.
• 42:22
  how
• 42:23
  did
• 42:23
  you
• 42:23
  ensure
• 42:24
  your
• 42:24
  course
• 42:24
  was
• 42:25
  engaging
• 42:25
  and
• 42:26
  valuable
• 42:26
  for
• 42:26
  participants?
• 42:29
  By
• 42:29
  obsessing
• 42:30
  about
• 42:30
  it?
• 42:30
  Is
• 42:30
  that
• 42:31
  what
• 42:31
  drives
• 42:31
  everyone
• 42:32
  mad?
• 42:32
  Who,
• 42:33
  uh,
• 42:33
  who
• 42:33
  I
• 42:34
  know
• 42:34
  who
• 42:35
  is
• 42:35
  in
• 42:35
  this
• 42:36
  world?
• 42:36
  Uh,
• 42:36
  I
• 42:37
  built
• 42:37
  up
• 42:38
  to
• 42:38
  it.
• 42:38
  So,
• 42:40
  when
• 42:40
  I
• 42:40
  first
• 42:40
  met
• 42:41
  Jo
• 42:41
  and
• 42:41
  Jo'
• 42:41
  said,
• 42:41
  Oh,
• 42:41
  I
• 42:42
  love
• 42:42
  doing
• 42:42
  groups.
• 42:43
  And
• 42:43
  I
• 42:43
  thought,
• 42:43
  really,
• 42:44
  really?
• 42:44
  Oh,
• 42:45
  no.
• 42:45
  How
• 42:45
  terrifying.
• 42:46
  Like,
• 42:46
  I
• 42:46
  only
• 42:47
  like
• 42:47
  doing
• 42:47
  one
• 42:47
  to
• 42:47
  one.
• 42:48
  That's
• 42:48
  where
• 42:48
  my
• 42:49
  skill
• 42:49
  set
• 42:49
  is.
• 42:50
  And
• 42:50
  then
• 42:51
  that
• 42:51
  really
• 42:51
  held
• 42:51
  me
• 42:51
  back
• 42:52
  for
• 42:52
  a
• 42:52
  long
• 42:52
  time
• 42:52
  of
• 42:52
  doing
• 42:53
  groups
• 42:53
  because
• 42:53
  I
• 42:53
  just
• 42:53
  thought
• 42:54
  I
• 42:54
  couldn't
• 42:54
  do
• 42:54
  it.
• 42:54
  But
• 42:55
  actually,
• 42:55
  I
• 42:55
  just
• 42:55
  hadn't
• 42:56
  had
• 42:56
  any
• 42:56
  practice
• 42:57
  at
• 42:57
  it.
• 42:57
  So,
• 42:58
  what
• 42:58
  happened
• 42:58
  was
• 42:58
  I
• 42:59
  actually
• 42:59
  got
• 42:59
  booked
• 42:59
  as
• 42:59
  an
• 42:59
  associate
• 43:00
  coach
• 43:00
  by
• 43:01
  another
• 43:01
  company
• 43:02
  who
• 43:02
  had
• 43:03
  created
• 43:03
  a
• 43:03
  series
• 43:04
  of
• 43:04
  workshops
• 43:04
  and
• 43:05
  they
• 43:05
  asked
• 43:05
  me
• 43:06
  to
• 43:06
  co
• 43:07
  run
• 43:07
  the
• 43:07
  workshops.
• 43:08
  I
• 43:08
  was
• 43:08
  so
• 43:09
  nervous
• 43:09
  about
• 43:10
  it.
• 43:10
  So
• 43:10
  I,
• 43:11
  about
• 43:11
  15
• 43:11
  people
• 43:12
  in
• 43:12
  each
• 43:12
  workshop
• 43:13
  and
• 43:14
  I
• 43:14
  thought,
• 43:14
  oh
• 43:14
  my
• 43:15
  gosh,
• 43:15
  this
• 43:15
  is
• 43:15
  so
• 43:15
  nerve
• 43:16
  wracking.
• 43:16
  But
• 43:16
  I
• 43:17
  was
• 43:17
  running
• 43:17
  it
• 43:17
  alongside
• 43:18
  a
• 43:18
  far
• 43:19
  more
• 43:19
  experienced
• 43:19
  facilitator
• 43:20
  who
• 43:20
  had
• 43:20
  designed
• 43:21
  the
• 43:21
  workshops
• 43:22
  and
• 43:22
  she
• 43:22
  was
• 43:22
  the
• 43:22
  loveliest
• 43:23
  person
• 43:23
  in
• 43:24
  the
• 43:24
  world
• 43:24
  and
• 43:25
  she
• 43:25
  was
• 43:25
  just
• 43:25
  like,
• 43:25
  you're
• 43:25
  going
• 43:26
  to
• 43:26
  be
• 43:26
  great.
• 43:26
  You're
• 43:27
  going
• 43:27
  to
• 43:27
  be
• 43:27
  great.
• 43:27
  I
• 43:27
  was
• 43:27
  like,
• 43:28
  I
• 43:28
  don't
• 43:28
  think
• 43:28
  I
• 43:28
  can
• 43:28
  do
• 43:29
  it.
• 43:29
  I'm
• 43:29
  going
• 43:29
  to
• 43:29
  be
• 43:29
  terrible.
• 43:30
  I
• 43:30
  can
• 43:30
  only
• 43:30
  do
• 43:30
  one
• 43:30
  to
• 43:30
  one.
• 43:30
  It's
• 43:31
  going
• 43:31
  to
• 43:31
  be
• 43:31
  a
• 43:31
  disaster.
• 43:32
  And
• 43:32
  she's
• 43:32
  like,
• 43:32
  you're
• 43:32
  going
• 43:33
  to
• 43:33
  be
• 43:33
  great.
• 43:33
  And
• 43:33
  then
• 43:34
  I
• 43:34
  did
• 43:34
  it
• 43:34
  and
• 43:34
  the
• 43:34
  feedback
• 43:35
  was
• 43:35
  amazing
• 43:36
  and
• 43:36
  I
• 43:36
  really
• 43:36
  enjoyed
• 43:37
  it.
• 43:37
  I
• 43:37
  mean,
• 43:37
  I
• 43:37
  felt
• 43:38
  like
• 43:38
  I
• 43:38
  was
• 43:38
  having
• 43:38
  a
• 43:38
  panic
• 43:38
  attack
• 43:39
  before
• 43:39
  I
• 43:39
  started.
• 43:40
  But
• 43:40
  by
• 43:40
  the
• 43:40
  end
• 43:41
  of
• 43:41
  it
• 43:41
  was,
• 43:41
  oh
• 43:42
  yeah,
• 43:42
  I
• 43:42
  thought
• 43:43
  that's
• 43:43
  quite
• 43:43
  good
• 43:43
  actually.
• 43:44
  You
• 43:44
  know.
• 43:45
  The
• 43:45
  world
• 43:45
  didn't
• 43:45
  stop
• 43:45
  turning.
• 43:46
  It
• 43:46
  wasn't
• 43:46
  a
• 43:46
  disaster.
• 43:47
  I've
• 43:47
  had
• 43:47
  great
• 43:47
  feedback.
• 43:48
  It
• 43:48
  was
• 43:48
  lovely
• 43:48
  seeing
• 43:49
  the
• 43:49
  group
• 43:49
  interact.
• 43:49
  So
• 43:50
  I
• 43:50
  was
• 43:50
  quite
• 43:50
  lucky
• 43:51
  that,
• 43:51
  I
• 43:51
  kind
• 43:51
  of
• 43:51
  fell
• 43:52
  into
• 43:52
  having
• 43:52
  to
• 43:52
  do
• 43:52
  it.
• 43:53
  And
• 43:53
  then
• 43:53
  I
• 43:54
  started
• 43:54
  being
• 43:54
  asked
• 43:55
  to
• 43:55
  run
• 43:55
  workshops
• 43:55
  for
• 43:55
  the
• 43:56
  outplacement
• 43:56
  support
• 43:57
  I
• 43:57
  was
• 43:57
  doing.
• 43:58
  And
• 43:58
  so
• 43:58
  then
• 43:58
  I
• 43:59
  was
• 43:59
  presenting
• 43:59
  on
• 43:59
  topics
• 44:00
  I
• 44:00
  knew
• 44:01
  really
• 44:01
  well.
• 44:02
  So,
• 44:02
  I
• 44:03
  felt
• 44:03
  a
• 44:03
  little
• 44:03
  bit
• 44:03
  more
• 44:03
  confident
• 44:04
  and
• 44:05
  I
• 44:05
  always
• 44:06
  wanted
• 44:06
  to
• 44:06
  make
• 44:06
  it
• 44:06
  engaging
• 44:07
  because
• 44:07
  of
• 44:07
  my
• 44:07
  own
• 44:08
  experience
• 44:08
  of
• 44:08
  attending
• 44:09
  workshops
• 44:09
  and
• 44:09
  webinars
• 44:10
  where
• 44:10
  someone
• 44:10
  just
• 44:10
  talks
• 44:11
  at
• 44:11
  you
• 44:11
  and
• 44:11
  you
• 44:11
  start
• 44:12
  just
• 44:13
  being
• 44:13
  so
• 44:14
  bored
• 44:15
  and
• 44:15
  thinking,
• 44:15
  I'll
• 44:15
  just
• 44:15
  look
• 44:15
  at
• 44:15
  my
• 44:16
  phone
• 44:16
  or,
• 44:17
  you
• 44:17
  know,
• 44:17
  turn
• 44:17
  my
• 44:17
  camera
• 44:18
  off.
• 44:18
  This
• 44:18
  is
• 44:18
  horrendous.
• 44:19
  So
• 44:20
  I
• 44:20
  started
• 44:20
  really
• 44:21
  watching
• 44:21
  and
• 44:21
  learning
• 44:22
  from
• 44:23
  the
• 44:23
  things
• 44:23
  I
• 44:24
  was
• 44:24
  experiencing
• 44:24
  myself.
• 44:25
  So
• 44:26
  I've
• 44:26
  attended
• 44:27
  other
• 44:28
  sort
• 44:28
  of
• 44:28
  type
• 44:28
  group
• 44:28
  programs
• 44:29
  or
• 44:29
  masterminds
• 44:30
  or
• 44:30
  group
• 44:30
  coaching
• 44:31
  things
• 44:31
  myself.
• 44:32
  And
• 44:32
  whilst
• 44:33
  in
• 44:33
  them,
• 44:33
  you
• 44:33
  think,
• 44:34
  oh,
• 44:34
  that
• 44:34
  was
• 44:34
  really
• 44:34
  good.
• 44:35
  I
• 44:35
  really
• 44:35
  liked
• 44:36
  the
• 44:36
  way
• 44:36
  they
• 44:36
  did
• 44:36
  that.
• 44:36
  Or
• 44:37
  that
• 44:37
  wasn't
• 44:38
  so
• 44:38
  great.
• 44:38
  I'm
• 44:38
  not
• 44:38
  going
• 44:39
  to
• 44:39
  do
• 44:39
  that
• 44:39
  in
• 44:39
  my
• 44:39
  group
• 44:40
  program.
• 44:40
  So
• 44:41
  it's
• 44:41
  invaluable.
• 44:42
  I
• 44:42
  think
• 44:42
  going
• 44:43
  out
• 44:43
  and
• 44:43
  actually
• 44:44
  joining,
• 44:44
  other
• 44:45
  programs
• 44:46
  that
• 44:46
  are
• 44:46
  going
• 44:46
  to
• 44:46
  help
• 44:46
  you
• 44:47
  professionally,
• 44:48
  but
• 44:48
  you
• 44:48
  see
• 44:48
  the
• 44:48
  facilitators
• 44:49
  in
• 44:49
  action.
• 44:50
  When
• 44:51
  I
• 44:51
  ran
• 44:51
  the
• 44:51
  first
• 44:51
  group
• 44:51
  program,
• 44:52
  I
• 44:52
  had
• 44:52
  just
• 44:52
  done
• 44:53
  workshops
• 44:53
  before,
• 44:54
  and
• 44:55
  I
• 44:55
  hadn't
• 44:55
  had
• 44:55
  any
• 44:56
  particular,
• 44:57
  you
• 44:57
  know,
• 44:57
  group
• 44:57
  coaching
• 44:58
  training
• 44:58
  or
• 44:59
  running
• 44:59
  workshops
• 44:59
  training.
• 45:00
  I
• 45:00
  was
• 45:00
  just
• 45:00
  doing
• 45:00
  it
• 45:00
  from
• 45:01
  feel
• 45:01
  and
• 45:02
  experience.
• 45:03
  And
• 45:03
  then
• 45:03
  as
• 45:04
  I've
• 45:04
  got
• 45:04
  more
• 45:04
  into
• 45:04
  it,
• 45:05
  I've
• 45:05
  become
• 45:05
  a
• 45:05
  bit
• 45:05
  obsessed
• 45:06
  because
• 45:06
  I
• 45:06
  now
• 45:06
  love
• 45:06
  group
• 45:07
  coaching.
• 45:08
  Anytime
• 45:08
  I
• 45:08
  see,
• 45:09
  oh,
• 45:09
  there's
• 45:09
  a
• 45:09
  masterclass
• 45:10
  or
• 45:11
  some
• 45:11
  training
• 45:11
  or
• 45:11
  there's
• 45:12
  a
• 45:12
  book
• 45:12
  about
• 45:13
  it,
• 45:13
  then
• 45:13
  I
• 45:13
  just,
• 45:14
  I
• 45:14
  book
• 45:14
  onto
• 45:14
  it.
• 45:14
  And
• 45:15
  even
• 45:15
  if
• 45:16
  I
• 45:16
  just
• 45:16
  learn
• 45:16
  one
• 45:17
  tiny
• 45:17
  little
• 45:17
  thing
• 45:17
  that
• 45:18
  I
• 45:18
  think
• 45:18
  is
• 45:18
  going
• 45:18
  to
• 45:18
  help
• 45:19
  make
• 45:19
  my
• 45:19
  program
• 45:20
  engaging,
• 45:20
  it's
• 45:21
  worth
• 45:21
  having
• 45:21
  done
• 45:21
  it.
• 45:22
  So,
• 45:23
  but
• 45:23
  I
• 45:23
  love
• 45:23
  learning
• 45:23
  and
• 45:23
  doing
• 45:24
  this
• 45:24
  stuff
• 45:24
  and
• 45:24
  the
• 45:25
  Priya
• 45:25
  Parker
• 45:25
  book,
• 45:26
  you
• 45:26
  know,
• 45:26
  I'd
• 45:26
  highly
• 45:26
  recommend
• 45:27
  that.
• 45:27
  There's
• 45:27
  a
• 45:27
  fab
• 45:28
  other
• 45:28
  book
• 45:28
  called,
• 45:29
  the
• 45:29
  two
• 45:29
  hour
• 45:29
  workshop.
• 45:30
  Blueprint
• 45:31
  which
• 45:31
  is
• 45:31
  by
• 45:31
  Leanne
• 45:32
  Hughes.
• 45:33
  She's
• 45:33
  got
• 45:33
  a
• 45:33
  great
• 45:33
  podcast,
• 45:34
  Flourishing
• 45:35
  Facilitator.
• 45:36
  That's
• 45:36
  fab,
• 45:37
  and
• 45:37
  that's
• 45:38
  really
• 45:38
  helped
• 45:38
  me
• 45:38
  to
• 45:38
  run
• 45:39
  some
• 45:39
  great
• 45:40
  sessions
• 45:40
  as
• 45:40
  well
• 45:41
  in
• 45:41
  Inspiring
• 45:41
  HR
• 45:42
  and
• 45:42
  outside
• 45:42
  of
• 45:42
  it.
• 45:43
  It
• 45:46
  is
• 45:46
  so
• 45:47
  good.
• 45:47
  So
• 45:48
  I
• 45:48
  ran,
• 45:49
  you
• 45:49
  know,
• 45:49
  outside
• 45:49
  of
• 45:49
  the
• 45:49
  Greek
• 45:50
  program.
• 45:51
  I
• 45:51
  run
• 45:51
  workshops
• 45:52
  sometimes,
• 45:52
  and
• 45:52
  I
• 45:52
  get
• 45:53
  myself
• 45:53
  all
• 45:53
  stressed
• 45:53
  about
• 45:53
  them.
• 45:54
  Oh,
• 45:54
  why
• 45:54
  have
• 45:54
  I
• 45:54
  agreed
• 45:54
  to
• 45:54
  do
• 45:55
  this?
• 45:55
  Oh,
• 45:55
  it's
• 45:55
  going
• 45:55
  to
• 45:55
  be
• 45:55
  so
• 45:55
  hard.
• 45:56
  Oh,
• 45:56
  I
• 45:56
  know
• 45:56
  nothing
• 45:56
  about
• 45:56
  it.
• 45:57
  Oh,
• 45:57
  it's
• 45:57
  going
• 45:57
  to
• 45:57
  be
• 45:57
  a
• 45:57
  disaster.
• 45:58
  And,
• 45:58
  um,
• 45:59
  and
• 45:59
  then
• 45:59
  it's
• 45:59
  all
• 45:59
  fine,
• 46:00
  obviously.
• 46:00
  But
• 46:00
  I
• 46:01
  used
• 46:01
  the
• 46:02
  two
• 46:02
  hour
• 46:02
  workshop
• 46:02
  blueprint
• 46:03
  for
• 46:03
  the
• 46:03
  last
• 46:04
  one
• 46:04
  I
• 46:04
  ran,
• 46:04
  and
• 46:04
  half,
• 46:05
  uh,
• 46:05
  the
• 46:05
  last
• 46:05
  two
• 46:06
  that
• 46:06
  I
• 46:06
  ran,
• 46:07
  and
• 46:07
  I
• 46:07
  really
• 46:07
  felt
• 46:08
  like,
• 46:08
  oh
• 46:08
  my
• 46:08
  gosh,
• 46:08
  this
• 46:09
  has,
• 46:09
  like,
• 46:09
  pulled
• 46:09
  me
• 46:09
  up
• 46:10
  to.
• 46:10
  another
• 46:11
  level
• 46:11
  now
• 46:11
  of
• 46:11
  facilitation.
• 46:12
  Like
• 46:12
  the
• 46:13
  feedback
• 46:13
  was
• 46:13
  just
• 46:13
  so
• 46:14
  good.
• 46:14
  You
• 46:14
  think,
• 46:14
  well,
• 46:15
  maybe
• 46:15
  all
• 46:15
  I
• 46:15
  should
• 46:15
  do
• 46:15
  is
• 46:15
  run
• 46:16
  workshops.
• 46:18
  Yeah,
• 46:18
  I'd
• 46:19
  highly
• 46:19
  recommend
• 46:19
  her
• 46:19
  book
• 46:19
  and
• 46:20
  her
• 46:20
  podcast.
• 46:21
  They're
• 46:21
  both
• 46:21
  great.
• 46:22
  So
• 46:22
  it's
• 46:22
  called
• 46:23
  the
• 46:23
  flourishing
• 46:23
  facilitator
• 46:24
  podcast.
• 46:25
  Podcast.
• 46:26
  Yeah.
• 46:26
  And
• 46:26
  the
• 46:26
  book
• 46:27
  is
• 46:27
  called
• 46:27
  the
• 46:27
  two
• 46:27
  hour
• 46:27
  workshop
• 46:28
  blueprints.
• 46:30
  Amazing.
• 46:31
  They
• 46:31
  are
• 46:31
  on
• 46:32
  my
• 46:32
  list.
• 46:33
  So
• 46:33
  what
• 46:33
  would
• 46:34
  you
• 46:34
  say
• 46:34
  are
• 46:34
  your
• 46:35
  top
• 46:35
  three
• 46:36
  lessons
• 46:36
  that
• 46:37
  you've
• 46:37
  learned
• 46:37
  from
• 46:38
  building
• 46:38
  and
• 46:38
  launching
• 46:39
  your
• 46:39
  group
• 46:39
  program?
• 46:41
  I
• 46:41
  think
• 46:41
  it's
• 46:41
  about
• 46:42
  going
• 46:42
  for
• 46:42
  it
• 46:43
  even
• 46:43
  if
• 46:43
  you
• 46:43
  feel
• 46:44
  terrified,
• 46:45
  even
• 46:45
  if
• 46:45
  your
• 46:45
  inner
• 46:46
  critic
• 46:46
  is
• 46:47
  saying,
• 46:47
  you're
• 46:47
  rubbish,
• 46:48
  this
• 46:48
  is
• 46:48
  never
• 46:48
  going
• 46:48
  to
• 46:49
  work.
• 46:49
  Like,
• 46:49
  I
• 46:49
  think
• 46:50
  people
• 46:50
  are
• 46:50
  always
• 46:50
  surprised
• 46:51
  if
• 46:51
  they
• 46:51
  ask
• 46:51
  me
• 46:51
  about
• 46:51
  this
• 46:52
  and
• 46:52
  I
• 46:52
  say
• 46:52
  how
• 46:52
  nervous
• 46:53
  I
• 46:53
  get
• 46:53
  beforehand.
• 46:55
  But
• 46:55
  I've
• 46:55
  really
• 46:55
  learned
• 46:55
  with
• 46:56
  the
• 46:56
  confidence.
• 46:58
  Oh,
• 46:58
  there's
• 46:58
  this
• 46:58
  great
• 46:58
  quote,
• 46:59
  confidence
• 47:00
  is
• 47:00
  fuel
• 47:00
  for
• 47:00
  action.
• 47:01
  So
• 47:03
  real
• 47:03
  confidence
• 47:04
  doesn't
• 47:04
  mean
• 47:05
  that
• 47:05
  I
• 47:05
  can
• 47:05
  stand
• 47:05
  here
• 47:06
  to
• 47:06
  you
• 47:06
  and
• 47:06
  say,
• 47:06
  I've
• 47:06
  got
• 47:07
  the
• 47:07
  best
• 47:07
  group
• 47:07
  program.
• 47:08
  I
• 47:08
  know
• 47:08
  it's
• 47:08
  going
• 47:09
  to
• 47:09
  be
• 47:09
  great
• 47:09
  every
• 47:10
  time.
• 47:10
  It's
• 47:10
  not
• 47:11
  that.
• 47:11
  I
• 47:11
  feel
• 47:12
  incredibly
• 47:12
  nervous
• 47:13
  every
• 47:13
  single
• 47:14
  time
• 47:14
  I
• 47:14
  run
• 47:14
  it,
• 47:14
  but
• 47:15
  I
• 47:15
  don't
• 47:15
  let
• 47:15
  that
• 47:15
  stop
• 47:15
  me
• 47:16
  from
• 47:16
  running
• 47:16
  it.
• 47:17
  So
• 47:17
  for
• 47:17
  anyone
• 47:18
  who's
• 47:18
  watching
• 47:18
  this
• 47:19
  thinking,
• 47:19
  Oh,
• 47:19
  I
• 47:19
  don't
• 47:19
  think
• 47:20
  I'm
• 47:20
  good
• 47:20
  enough,
• 47:20
  or
• 47:21
  I
• 47:21
  haven't
• 47:21
  got
• 47:22
  long
• 47:22
  enough,
• 47:22
  or
• 47:22
  what
• 47:22
  if
• 47:23
  everyone
• 47:23
  hates
• 47:23
  it,
• 47:24
  or,
• 47:24
  what
• 47:24
  if
• 47:24
  I
• 47:25
  pass
• 47:25
  out
• 47:25
  from
• 47:25
  fear
• 47:26
  part
• 47:26
  way
• 47:26
  through,
• 47:26
  whatever
• 47:27
  it
• 47:27
  is,
• 47:28
  I
• 47:28
  would
• 47:28
  just
• 47:28
  say
• 47:28
  the
• 47:28
  lesson
• 47:28
  is
• 47:29
  just.
• 47:29
  Keep
• 47:30
  going
• 47:30
  you
• 47:30
  can
• 47:31
  do
• 47:31
  it.
• 47:32
  It's
• 47:32
  going
• 47:32
  to
• 47:32
  be
• 47:32
  fine.
• 47:33
  Everyone
• 47:33
  gets
• 47:33
  nervous.
• 47:34
  That's
• 47:34
  normal
• 47:34
  That
• 47:35
  shows
• 47:35
  you're
• 47:35
  a
• 47:35
  human
• 47:35
  not
• 47:36
  a
• 47:36
  robot
• 47:37
  and
• 47:37
  actually
• 47:38
  your
• 47:38
  nerves
• 47:38
  are
• 47:38
  just
• 47:39
  trying
• 47:39
  to
• 47:39
  really
• 47:39
  prepare
• 47:40
  you
• 47:40
  to
• 47:40
  do
• 47:40
  your
• 47:41
  best
• 47:41
  in
• 47:41
  that
• 47:41
  Situation.
• 47:42
  So
• 47:42
  I
• 47:43
  mean
• 47:43
  I
• 47:43
  so
• 47:43
  I
• 47:43
  ran
• 47:44
  it
• 47:44
  for
• 47:44
  the
• 47:44
  sixth
• 47:44
  time
• 47:45
  this
• 47:45
  sounds
• 47:45
  so
• 47:46
  gross
• 47:46
  this
• 47:47
  week.
• 47:47
  So
• 47:47
  you'd
• 47:48
  think
• 47:48
  I'd
• 47:48
  be
• 47:49
  wildly
• 47:49
  confident
• 47:50
  by
• 47:50
  now.
• 47:50
  I
• 47:50
  got
• 47:51
  like
• 47:51
  10
• 47:51
  out
• 47:51
  of
• 47:51
  10
• 47:52
  feedback
• 47:52
  last
• 47:52
  time
• 47:52
  I
• 47:53
  ran
• 47:53
  it.
• 47:53
  I
• 47:53
  had
• 47:53
  video
• 47:54
  testimonials
• 47:54
  for
• 47:54
  the
• 47:54
  first
• 47:55
  time.
• 47:55
  It
• 47:55
  was
• 47:55
  already
• 47:55
  glowing.
• 47:56
  I
• 47:56
  was
• 47:57
  so
• 47:57
  nervous,
• 47:57
  but
• 47:58
  no
• 47:58
  one
• 47:58
  would
• 47:58
  have
• 47:58
  known,
• 47:59
  but
• 47:59
  my
• 47:59
  body
• 47:59
  was
• 47:59
  giving
• 48:00
  me
• 48:00
  away.
• 48:00
  I
• 48:00
  was
• 48:00
  like
• 48:00
  sweating
• 48:01
  like
• 48:01
  mad.
• 48:02
  I
• 48:02
  had
• 48:03
  to
• 48:03
  change
• 48:03
  my
• 48:03
  top
• 48:04
  after
• 48:04
  running
• 48:04
  it
• 48:05
  because
• 48:05
  I
• 48:05
  had
• 48:05
  got
• 48:06
  myself
• 48:06
  so
• 48:06
  nervous
• 48:07
  before.
• 48:07
  So
• 48:08
  I
• 48:08
  really
• 48:08
  hope
• 48:09
  that's
• 48:09
  reassuring
• 48:10
  for
• 48:10
  people
• 48:10
  watching
• 48:11
  because
• 48:11
  people
• 48:11
  don't
• 48:12
  believe
• 48:12
  me.
• 48:13
  If
• 48:13
  they
• 48:13
  hear
• 48:13
  me
• 48:13
  on
• 48:13
  a
• 48:14
  podcast
• 48:14
  interview,
• 48:14
  say
• 48:15
  I
• 48:15
  get
• 48:15
  nervous,
• 48:16
  they're
• 48:16
  like,
• 48:16
  What?
• 48:17
  What
• 48:18
  are
• 48:18
  you
• 48:18
  talking
• 48:18
  about?
• 48:19
  You,
• 48:19
  you
• 48:19
  seem
• 48:19
  so
• 48:20
  confident,
• 48:21
  but
• 48:21
  on
• 48:21
  the
• 48:21
  inside
• 48:21
  I'm
• 48:22
  not,
• 48:22
  but
• 48:22
  I'm
• 48:22
  making
• 48:23
  myself
• 48:23
  do
• 48:24
  it
• 48:24
  and
• 48:24
  it's,
• 48:24
  it's,
• 48:25
  it's
• 48:25
  just
• 48:25
  been,
• 48:26
  I'm
• 48:26
  so
• 48:26
  pleased
• 48:26
  to
• 48:26
  do
• 48:26
  make
• 48:27
  myself
• 48:27
  do
• 48:27
  it
• 48:28
  because
• 48:28
  the
• 48:29
  end
• 48:29
  results
• 48:29
  are
• 48:29
  so
• 48:29
  great
• 48:30
  and
• 48:30
  I
• 48:30
  do
• 48:30
  end
• 48:30
  up
• 48:30
  really
• 48:31
  enjoying
• 48:31
  the
• 48:31
  process.
• 48:32
  So
• 48:32
  that's
• 48:33
  my
• 48:33
  very
• 48:33
  long
• 48:33
  answer
• 48:34
  for
• 48:34
  the
• 48:34
  top
• 48:34
  one
• 48:35
  thing
• 48:35
  I've
• 48:35
  learned.
• 48:35
  I
• 48:35
  can
• 48:36
  stop
• 48:36
  there
• 48:36
  Jo,
• 48:37
  if
• 48:37
  you
• 48:37
  want.
• 48:37
  No,
• 48:38
  no,
• 48:38
  it
• 48:39
  was
• 48:39
  amazing
• 48:39
  and
• 48:40
  I
• 48:40
  absolutely
• 48:40
  loved
• 48:41
  that
• 48:41
  one
• 48:41
  about
• 48:41
  real
• 48:42
  confidence
• 48:43
  is.
• 48:43
  is
• 48:44
  doing
• 48:44
  it
• 48:44
  anyway.
• 48:45
  And
• 48:45
  I
• 48:45
  think
• 48:46
  we
• 48:46
  all
• 48:46
  need
• 48:46
  to
• 48:47
  be
• 48:47
  more
• 48:48
  authentic
• 48:48
  with
• 48:49
  that
• 48:49
  and
• 48:49
  not
• 48:50
  pretend
• 48:50
  that
• 48:51
  we
• 48:51
  have
• 48:51
  this
• 48:51
  all
• 48:52
  sus
• 48:52
  because
• 48:52
  like,
• 48:52
  I
• 48:53
  think
• 48:53
  everyone
• 48:53
  in
• 48:53
  life
• 48:53
  is
• 48:54
  just
• 48:54
  trying,
• 48:55
  trying
• 48:55
  their
• 48:56
  best.
• 48:56
  And
• 48:56
  if
• 48:56
  you
• 48:56
  are
• 48:57
  challenging
• 48:57
  yourself,
• 48:58
  you're
• 48:58
  going
• 48:58
  to
• 48:58
  be
• 48:59
  nervous.
• 48:59
  You're
• 49:00
  going
• 49:00
  to
• 49:00
  be
• 49:00
  scared.
• 49:01
  And,
• 49:01
  so
• 49:01
  yeah,
• 49:02
  I
• 49:02
  really
• 49:02
  feel
• 49:03
  you
• 49:03
  on
• 49:03
  that.
• 49:03
  And
• 49:03
  it's
• 49:03
  the
• 49:04
  best
• 49:04
  advice
• 49:05
  you
• 49:05
  could
• 49:05
  have
• 49:05
  shared
• 49:06
  for
• 49:06
  your,
• 49:06
  for
• 49:06
  your
• 49:06
  first
• 49:07
  one.
• 49:07
  Now
• 49:08
  I'm
• 49:08
  going
• 49:08
  to
• 49:08
  try
• 49:08
  and
• 49:08
  try
• 49:09
  and
• 49:09
  get
• 49:09
  two
• 49:09
  more
• 49:10
  out
• 49:10
  of
• 49:10
  you.
• 49:10
  That
• 49:10
  was
• 49:11
  such
• 49:11
  a
• 49:11
  good
• 49:11
  one.
• 49:11
  So
• 49:12
  yeah,
• 49:12
  so
• 49:12
  your
• 49:12
  biggest
• 49:12
  learnings,
• 49:13
  your
• 49:13
  first
• 49:13
  one
• 49:14
  was
• 49:14
  feel
• 49:15
  the
• 49:15
  fear
• 49:15
  and
• 49:15
  do
• 49:15
  it
• 49:15
  anyway.
• 49:16
  The
• 49:16
  second
• 49:17
  one
• 49:17
  is
• 49:17
  progress
• 49:18
  over
• 49:18
  perfection.
• 49:19
  So
• 49:20
  instead
• 49:20
  of
• 49:20
  thinking,
• 49:21
  it's
• 49:21
  got
• 49:21
  to
• 49:21
  be
• 49:21
  perfect.
• 49:22
  I've
• 49:22
  got
• 49:22
  to
• 49:22
  have
• 49:22
  done
• 49:23
  all
• 49:23
  the
• 49:23
  research.
• 49:23
  I've
• 49:23
  got
• 49:23
  to
• 49:24
  have
• 49:24
  ticked
• 49:24
  every
• 49:24
  single
• 49:24
  box.
• 49:25
  I've
• 49:25
  got
• 49:25
  to
• 49:25
  have
• 49:25
  it
• 49:25
  all
• 49:25
  planned
• 49:26
  out
• 49:26
  beforehand.
• 49:27
  I'm
• 49:27
  just
• 49:27
  thinking
• 49:28
  I'm
• 49:28
  going
• 49:28
  to
• 49:28
  try
• 49:28
  my
• 49:29
  absolute
• 49:29
  best
• 49:30
  to
• 49:30
  make
• 49:30
  this
• 49:30
  as
• 49:30
  good
• 49:30
  as
• 49:30
  possible.
• 49:31
  And,
• 49:32
  I'm
• 49:32
  going
• 49:32
  to
• 49:32
  get
• 49:32
  feedback
• 49:33
  and
• 49:33
  then
• 49:34
  I'm
• 49:34
  going
• 49:34
  to
• 49:34
  make
• 49:34
  it
• 49:34
  even
• 49:34
  better.
• 49:35
  So
• 49:36
  it
• 49:36
  really
• 49:37
  switching
• 49:37
  from
• 49:38
  that
• 49:38
  mindset
• 49:38
  or
• 49:39
  that
• 49:39
  can
• 49:39
  hold
• 49:39
  us
• 49:39
  back
• 49:40
  so
• 49:40
  much.
• 49:40
  If
• 49:41
  it's
• 49:41
  got
• 49:41
  to
• 49:41
  be
• 49:41
  perfect,
• 49:41
  it's
• 49:42
  got
• 49:42
  to
• 49:42
  be
• 49:42
  perfect
• 49:43
  to,
• 49:43
  thinking
• 49:44
  actually,
• 49:44
  it's
• 49:44
  an
• 49:45
  iterative
• 49:45
  process.
• 49:46
  You
• 49:46
  can't
• 49:47
  get
• 49:47
  it
• 49:47
  perfect
• 49:47
  the
• 49:48
  first
• 49:48
  time.
• 49:48
  It's
• 49:48
  just
• 49:48
  not
• 49:48
  possible,
• 49:49
  because
• 49:50
  there
• 49:50
  isn't
• 49:50
  any
• 49:50
  such
• 49:50
  thing
• 49:51
  as
• 49:51
  perfect.
• 49:52
  So,
• 49:52
  yeah,
• 49:53
  and
• 49:53
  actually
• 49:53
  I've
• 49:53
  been
• 49:53
  surprised
• 49:54
  by
• 49:54
  how
• 49:54
  much
• 49:55
  I
• 49:55
  enjoy
• 49:55
  adapting
• 49:56
  it
• 49:56
  each
• 49:57
  time
• 49:57
  and
• 49:57
  putting
• 49:58
  in
• 49:58
  little
• 49:58
  new
• 49:59
  things
• 49:59
  here
• 49:59
  and
• 49:59
  there
• 49:59
  and
• 50:00
  tweaks.
• 50:01
  So
• 50:01
  it's
• 50:01
  more,
• 50:02
  it's
• 50:02
  a
• 50:02
  more
• 50:02
  enjoyable
• 50:03
  process
• 50:03
  if
• 50:03
  you
• 50:04
  Drop
• 50:04
  that
• 50:05
  perfectionism,
• 50:06
  but
• 50:06
  that's
• 50:06
  probably
• 50:07
  my
• 50:07
  second
• 50:07
  one.
• 50:09
  Another
• 50:09
  great
• 50:09
  one.
• 50:10
  Yep.
• 50:10
  I
• 50:10
  hear
• 50:11
  you.
• 50:11
  And
• 50:11
  I
• 50:11
  do
• 50:11
  exactly
• 50:12
  the
• 50:12
  same
• 50:12
  in
• 50:12
  my
• 50:13
  program,
• 50:13
  always
• 50:14
  changing
• 50:14
  things
• 50:15
  and
• 50:15
  always
• 50:16
  thinking,
• 50:17
  Oh,
• 50:17
  I'm
• 50:17
  spotting
• 50:17
  this.
• 50:18
  I'm
• 50:18
  spotting
• 50:18
  that.
• 50:19
  So
• 50:19
  yeah,
• 50:19
  just
• 50:20
  a
• 50:20
  great
• 50:20
  reminder.
• 50:20
  Cause
• 50:20
  I
• 50:21
  think
• 50:21
  at
• 50:21
  the
• 50:21
  beginning,
• 50:22
  no
• 50:22
  one
• 50:22
  will
• 50:23
  do
• 50:23
  anything
• 50:23
  unless
• 50:24
  they
• 50:24
  know
• 50:24
  it
• 50:24
  should
• 50:24
  be.
• 50:25
  Five
• 50:25
  sessions
• 50:26
  or
• 50:26
  six
• 50:26
  sessions,
• 50:26
  or,
• 50:27
  you
• 50:27
  know,
• 50:27
  like,
• 50:27
  we
• 50:27
  just
• 50:27
  don't
• 50:28
  know.
• 50:28
  We're
• 50:28
  going
• 50:28
  to
• 50:28
  have
• 50:28
  to
• 50:28
  take
• 50:28
  our
• 50:29
  best
• 50:29
  guess
• 50:30
  and
• 50:30
  just
• 50:30
  go
• 50:31
  for
• 50:31
  it.
• 50:31
  And
• 50:31
  then
• 50:32
  we'll
• 50:32
  see.
• 50:34
  And
• 50:34
  so
• 50:34
  I
• 50:34
  suppose
• 50:34
  the
• 50:35
  third
• 50:35
  one
• 50:35
  that
• 50:35
  really
• 50:36
  leapt
• 50:36
  out
• 50:36
  from
• 50:36
  talking
• 50:37
  to
• 50:37
  you
• 50:37
  today
• 50:37
  is
• 50:37
  about
• 50:38
  the,
• 50:39
  the
• 50:39
  research
• 50:39
  part
• 50:39
  and
• 50:40
  not
• 50:40
  really
• 50:40
  the
• 50:40
  research
• 50:41
  for
• 50:41
  the
• 50:41
  content,
• 50:42
  the
• 50:42
  research
• 50:42
  from
• 50:44
  potential
• 50:44
  clients
• 50:45
  or
• 50:45
  your
• 50:45
  audience.
• 50:46
  I
• 50:46
  was
• 50:46
  so
• 50:46
  nervous
• 50:47
  about
• 50:47
  reaching
• 50:48
  out
• 50:48
  to
• 50:48
  people
• 50:48
  to
• 50:48
  begin
• 50:49
  with,
• 50:49
  to
• 50:49
  ask
• 50:49
  them
• 50:50
  if
• 50:50
  they
• 50:50
  do
• 50:50
  research
• 50:51
  call
• 50:51
  with
• 50:51
  me.
• 50:52
  And
• 50:52
  I
• 50:52
  was
• 50:52
  then
• 50:52
  really
• 50:53
  shocked
• 50:53
  by
• 50:53
  how
• 50:54
  lovely
• 50:54
  people
• 50:55
  were
• 50:55
  and
• 50:55
  how
• 50:55
  happy
• 50:56
  people
• 50:56
  were
• 50:56
  to
• 50:56
  help.
• 50:56
  So
• 50:57
  I
• 50:57
  just
• 50:57
  sent
• 50:57
  out
• 50:57
  an
• 50:57
  email
• 50:58
  saying,
• 50:59
  I
• 50:59
  think
• 50:59
  you're
• 50:59
  putting
• 51:00
  together
• 51:00
  this
• 51:01
  program
• 51:02
  and
• 51:02
  if
• 51:02
  you
• 51:03
  have
• 51:03
  15
• 51:03
  minutes
• 51:03
  just
• 51:04
  to
• 51:04
  talk
• 51:04
  to
• 51:04
  me
• 51:04
  about
• 51:04
  your
• 51:04
  challenges
• 51:05
  at
• 51:05
  work
• 51:05
  so
• 51:06
  I
• 51:06
  can
• 51:06
  design
• 51:06
  it
• 51:06
  as
• 51:07
  well
• 51:07
  as
• 51:07
  possible.
• 51:07
  I'd
• 51:07
  be
• 51:07
  really
• 51:08
  grateful.
• 51:09
  And
• 51:09
  in
• 51:09
  return,
• 51:09
  I
• 51:10
  can
• 51:10
  give
• 51:10
  you
• 51:10
  a
• 51:10
  15
• 51:11
  minute
• 51:11
  laser
• 51:11
  coaching
• 51:12
  session.
• 51:13
  And,
• 51:13
  um,
• 51:14
  Yeah,
• 51:14
  and
• 51:14
  it
• 51:14
  was
• 51:15
  great
• 51:15
  and
• 51:15
  it
• 51:15
  was
• 51:15
  just
• 51:15
  so
• 51:16
  invaluable
• 51:17
  and
• 51:17
  actually
• 51:17
  from
• 51:18
  the
• 51:18
  research,
• 51:18
  some
• 51:19
  of
• 51:19
  those
• 51:19
  people
• 51:19
  on
• 51:19
  those
• 51:19
  initial
• 51:20
  calls
• 51:20
  then
• 51:20
  went
• 51:21
  on
• 51:21
  to
• 51:21
  book
• 51:21
  me
• 51:21
  for
• 51:22
  one
• 51:22
  to
• 51:22
  one
• 51:22
  coaching
• 51:23
  later,
• 51:24
  which
• 51:24
  was
• 51:24
  really
• 51:24
  interesting.
• 51:25
  And
• 51:25
  then
• 51:26
  one
• 51:26
  person,
• 51:26
  she
• 51:27
  ended
• 51:27
  up
• 51:27
  booking
• 51:27
  me
• 51:28
  for
• 51:28
  her
• 51:28
  colleagues
• 51:28
  for
• 51:29
  one
• 51:29
  to
• 51:29
  one
• 51:29
  coaching
• 51:30
  and
• 51:30
  then
• 51:30
  she
• 51:31
  joined
• 51:31
  Inspiring
• 51:32
  HR.
• 51:32
  So
• 51:33
  again,
• 51:33
  it
• 51:33
  just
• 51:33
  goes
• 51:34
  to
• 51:34
  show
• 51:34
  the
• 51:34
  power
• 51:35
  of
• 51:35
  longevity
• 51:36
  with
• 51:37
  any
• 51:37
  of
• 51:37
  this
• 51:37
  stuff,
• 51:38
  like
• 51:38
  work
• 51:38
  you
• 51:38
  do
• 51:38
  now.
• 51:39
  Even
• 51:40
  if
• 51:40
  you
• 51:40
  only
• 51:40
  managed
• 51:40
  to
• 51:40
  half
• 51:41
  fill
• 51:41
  your
• 51:41
  program
• 51:42
  the
• 51:42
  first
• 51:42
  time
• 51:42
  or
• 51:42
  you
• 51:43
  think,
• 51:43
  Oh,
• 51:43
  that
• 51:43
  could
• 51:43
  have
• 51:43
  been
• 51:44
  better.
• 51:44
  Or,
• 51:44
  you
• 51:45
  know,
• 51:45
  you're
• 51:45
  doubting
• 51:45
  yourself,
• 51:46
  the
• 51:46
  foundational
• 51:47
  work
• 51:47
  you
• 51:47
  do
• 51:47
  now,
• 51:47
  you're
• 51:47
  still
• 51:48
  going
• 51:48
  to
• 51:48
  reap
• 51:48
  the
• 51:48
  rewards
• 51:49
  in
• 51:49
  the
• 51:49
  future
• 51:49
  as
• 51:50
  well.
• 51:50
  you
• 51:51
  don't
• 51:51
  know
• 51:51
  yet.
• 51:52
  Oh,
• 51:52
  that's
• 51:53
  such
• 51:53
  a
• 51:53
  good
• 51:53
  one.
• 51:54
  And
• 51:54
  I
• 51:54
  think
• 51:54
  it's
• 51:54
  something
• 51:55
  we
• 51:55
  all
• 51:55
  need
• 51:55
  to
• 51:55
  remember.
• 51:56
  And
• 51:57
  certainly
• 51:57
  me
• 51:57
  mid
• 51:58
  a
• 51:58
  launch
• 51:58
  now,
• 51:58
  because
• 51:59
  sometimes
• 52:00
  it's
• 52:00
  not
• 52:00
  the
• 52:00
  right
• 52:00
  time.
• 52:01
  And
• 52:01
  then
• 52:01
  September
• 52:02
  will
• 52:02
  be
• 52:02
  a
• 52:02
  great
• 52:03
  time
• 52:03
  for
• 52:03
  people
• 52:03
  or,
• 52:04
  you
• 52:04
  know,
• 52:04
  you
• 52:04
  can't
• 52:04
  always
• 52:05
  think,
• 52:05
  Oh,
• 52:06
  it
• 52:06
  didn't
• 52:07
  work
• 52:07
  because
• 52:07
  I've
• 52:07
  had
• 52:07
  people.
• 52:08
  Years
• 52:09
  after
• 52:09
  attending
• 52:10
  a
• 52:10
  webinar
• 52:11
  or
• 52:11
  a
• 52:12
  discovery
• 52:12
  call,
• 52:13
  join
• 52:14
  my
• 52:14
  program.
• 52:14
  So
• 52:14
  I
• 52:15
  think
• 52:15
  that's
• 52:15
  such
• 52:15
  a
• 52:16
  great
• 52:16
  reminder
• 52:17
  that
• 52:18
  that
• 52:18
  work
• 52:19
  will
• 52:19
  pay
• 52:19
  off
• 52:19
  and
• 52:19
  you
• 52:20
  just
• 52:20
  have
• 52:20
  to
• 52:20
  trust
• 52:21
  that
• 52:22
  it
• 52:22
  was
• 52:23
  all
• 52:23
  worth
• 52:23
  it
• 52:23
  and
• 52:23
  everything
• 52:24
  you're
• 52:24
  doing
• 52:24
  today
• 52:24
  is
• 52:25
  going
• 52:25
  to
• 52:25
  pay
• 52:25
  off
• 52:25
  in
• 52:25
  the
• 52:25
  future.
• 52:27
  Absolutely.
• 52:28
  Thank
• 52:29
  you
• 52:29
  so,
• 52:29
  so
• 52:30
  much.
• 52:30
  There's
• 52:30
  been
• 52:30
  loads
• 52:31
  of
• 52:31
  comments
• 52:32
  saying,
• 52:32
  thank
• 52:32
  you
• 52:32
  so
• 52:33
  much
• 52:33
  for
• 52:33
  sharing
• 52:33
  your
• 52:33
  knowledge
• 52:34
  and
• 52:34
  experience.
• 52:34
  Loved
• 52:35
  it.
• 52:35
  And
• 52:35
  it's
• 52:35
  been
• 52:36
  amazing.
• 52:36
  And
• 52:36
  I've
• 52:37
  learned
• 52:37
  so
• 52:37
  much
• 52:37
  myself,
• 52:38
  Fay,
• 52:38
  from
• 52:39
  you
• 52:39
  joining
• 52:39
  today.
• 52:40
  So
• 52:40
  thank
• 52:40
  you
• 52:40
  so,
• 52:41
  so
• 52:41
  much.
• 52:42
  Oh,
• 52:42
  thank
• 52:42
  you
• 52:42
  so
• 52:42
  much
• 52:43
  for
• 52:43
  having
• 52:43
  me.
• 52:43
  It's
• 52:43
  been
• 52:43
  really
• 52:44
  great.
• 52:45
  Yeah,
• 52:45
  you're
• 52:45
  so
• 52:45
  welcome.
• 52:46
  Speak
• 52:46
  soon.
• 52:47
  Isn't
• 52:47
  Fay
• 52:47
  wonderful.
• 52:48
  I
• 52:48
  feel
• 52:48
  so
• 52:49
  privileged
• 52:49
  to
• 52:50
  have
• 52:50
  had
• 52:50
  this
• 52:50
  conversation
• 52:51
  with
• 52:51
  her
• 52:51
  and
• 52:52
  to
• 52:52
  have
• 52:52
  learned
• 52:52
  so
• 52:53
  much
• 52:53
  from
• 52:53
  her
• 52:54
  generous
• 52:54
  learnings.
• 52:56
  So
• 52:56
  if
• 52:56
  you
• 52:56
  would
• 52:56
  like
• 52:57
  a
• 52:57
  step-by-step
• 52:58
  guide,
• 52:58
  as
• 52:59
  well
• 52:59
  as
• 52:59
  the
• 52:59
  love
• 53:00
  and
• 53:00
  the
• 53:00
  care
• 53:00
  to
• 53:01
  make
• 53:01
  this
• 53:01
  happen
• 53:02
  and
• 53:02
  help
• 53:02
  you
• 53:03
  to
• 53:03
  build,
• 53:04
  launch
• 53:04
  and
• 53:05
  deliver
• 53:05
  your
• 53:05
  own
• 53:06
  amazing
• 53:06
  group
• 53:07
  coaching
• 53:07
  program
• 53:08
  or
• 53:08
  online
• 53:08
  course.
• 53:09
  Then
• 53:09
  I'm
• 53:10
  starting
• 53:10
  a
• 53:10
  program
• 53:11
  on
• 53:11
  this
• 53:11
  on
• 53:12
  Wednesday,
• 53:12
  the
• 53:12
  13th
• 53:13
  of
• 53:13
  March.
• 53:14
  The
• 53:15
  closing
• 53:15
  date
• 53:16
  though
• 53:16
  is
• 53:16
  Friday
• 53:17
  the
• 53:17
  8th
• 53:18
  of
• 53:18
  March.
• 53:18
  So
• 53:18
  if
• 53:19
  you
• 53:19
  are
• 53:19
  interested
• 53:20
  in
• 53:20
  signing
• 53:20
  up,
• 53:20
  you
• 53:20
  will
• 53:21
  find
• 53:21
  the
• 53:21
  details
• 53:22
  in
• 53:22
  the
• 53:22
  show
• 53:22
  notes.
• 53:23
  I
• 53:23
  appreciate
• 53:24
  as
• 53:24
  my
• 53:24
  last
• 53:24
  minute
• 53:25
  formula,
• 53:25
  I
• 53:25
  am
• 53:25
  not
• 53:26
  giving
• 53:26
  much
• 53:26
  time,
• 53:27
  but
• 53:27
  if
• 53:28
  you
• 53:28
  hear
• 53:28
  this
• 53:28
  prior
• 53:29
  to
• 53:29
  Friday,
• 53:30
  the
• 53:30
  8th
• 53:30
  of
• 53:30
  March
• 53:31
  and
• 53:31
  would
• 53:31
  like
• 53:31
  to
• 53:31
  join,
• 53:32
  please
• 53:32
  sign
• 53:33
  up
• 53:33
  and
• 53:33
  I
• 53:33
  look
• 53:33
  forward
• 53:34
  to
• 53:34
  seeing
• 53:34
  you
• 53:34
  the
• 53:34
  following
• 53:35
  week
• 53:35
  to
• 53:35
  start
• 53:36
  your
• 53:36
  online
• 53:36
  course
• 53:37
  or
• 53:37
  program
• 53:38
  creation,
• 53:39
  launch
• 53:39
  and
• 53:40
  delivery.
• 53:41
  And
• 53:42
  like
• 53:42
  I
• 53:42
  say,
• 53:42
  at
• 53:42
  the
• 53:42
  end
• 53:42
  of
• 53:42
  every
• 53:43
  episode,
• 53:43
  trust
• 53:44
  yourself,
• 53:44
  believe
• 53:45
  in
• 53:45
  yourself
• 53:45
  and
• 53:46
  be
• 53:46
  the
• 53:46
  wise
• 53:46
  Gardner
• 53:47
  who
• 53:47
  keeps
• 53:47
  on
• 53:48
  watering
• 53:48
  the
• 53:48
  seed.
• 53:49
  Microphone (Samson Q2U Microphone): Thank
• 53:49
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• 53:50
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• 53:50
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• 53:50
  Microphone (Samson Q2U Microphone): for
• 53:50
  Microphone (Samson Q2U Microphone): listening
• 53:51
  Microphone (Samson Q2U Microphone): to
• 53:51
  Microphone (Samson Q2U Microphone): this
• 53:51
  Microphone (Samson Q2U Microphone): episode
• 53:52
  Microphone (Samson Q2U Microphone): of
• 53:52
  Microphone (Samson Q2U Microphone): Women
• 53:52
  Microphone (Samson Q2U Microphone): in
• 53:52
  Microphone (Samson Q2U Microphone): the
• 53:53
  Microphone (Samson Q2U Microphone): Coaching
• 53:53
  Microphone (Samson Q2U Microphone): Arena.
• 53:54
  Microphone (Samson Q2U Microphone): I
• 53:54
  Microphone (Samson Q2U Microphone): have
• 53:54
  Microphone (Samson Q2U Microphone): a
• 53:54
  Microphone (Samson Q2U Microphone): mess
• 53:55
  Microphone (Samson Q2U Microphone): of
• 53:55
  Microphone (Samson Q2U Microphone): free
• 53:55
  Microphone (Samson Q2U Microphone): resources
• 53:56
  Microphone (Samson Q2U Microphone): on
• 53:56
  Microphone (Samson Q2U Microphone): my
• 53:57
  Microphone (Samson Q2U Microphone): website
• 53:58
  Microphone (Samson Q2U Microphone): joannalottcoaching.com.
• 54:01
  Microphone (Samson Q2U Microphone): That's
• 54:01
  Microphone (Samson Q2U Microphone): Joanna
• 54:01
  Microphone (Samson Q2U Microphone): with
• 54:01
  Microphone (Samson Q2U Microphone): an
• 54:02
  Microphone (Samson Q2U Microphone): A
• 54:02
  Microphone (Samson Q2U Microphone): and
• 54:02
  Microphone (Samson Q2U Microphone): Lott
• 54:03
  Microphone (Samson Q2U Microphone): with
• 54:03
  Microphone (Samson Q2U Microphone): two
• 54:03
  Microphone (Samson Q2U Microphone): T's.
• 54:04
  Microphone (Samson Q2U Microphone): joannalottcoaching.com.
• 54:06
  Microphone (Samson Q2U Microphone): And
• 54:07
  Microphone (Samson Q2U Microphone): I'll
• 54:07
  Microphone (Samson Q2U Microphone): also
• 54:07
  Microphone (Samson Q2U Microphone): put
• 54:08
  Microphone (Samson Q2U Microphone): links
• 54:08
  Microphone (Samson Q2U Microphone): in
• 54:08
  Microphone (Samson Q2U Microphone): the
• 54:08
  Microphone (Samson Q2U Microphone): show
• 54:08
  Microphone (Samson Q2U Microphone): notes.
• 54:10
  Microphone (Samson Q2U Microphone): Let
• 54:10
  Microphone (Samson Q2U Microphone): me
• 54:11
  Microphone (Samson Q2U Microphone): know
• 54:11
  Microphone (Samson Q2U Microphone): if
• 54:11
  Microphone (Samson Q2U Microphone): you
• 54:11
  Microphone (Samson Q2U Microphone): found
• 54:11
  Microphone (Samson Q2U Microphone): this
• 54:12
  Microphone (Samson Q2U Microphone): episode
• 54:12
  Microphone (Samson Q2U Microphone): useful.
• 54:13
  Microphone (Samson Q2U Microphone): Share
• 54:13
  Microphone (Samson Q2U Microphone): it
• 54:13
  Microphone (Samson Q2U Microphone): with
• 54:14
  Microphone (Samson Q2U Microphone): a
• 54:14
  Microphone (Samson Q2U Microphone): friend
• 54:14
  Microphone (Samson Q2U Microphone): and
• 54:14
  Microphone (Samson Q2U Microphone): leave
• 54:15
  Microphone (Samson Q2U Microphone): me
• 54:15
  Microphone (Samson Q2U Microphone): a
• 54:15
  Microphone (Samson Q2U Microphone): review,
• 54:16
  Microphone (Samson Q2U Microphone): and
• 54:16
  Microphone (Samson Q2U Microphone): I
• 54:16
  Microphone (Samson Q2U Microphone): will
• 54:16
  Microphone (Samson Q2U Microphone): personally
• 54:17
  Microphone (Samson Q2U Microphone): thank
• 54:17
  Microphone (Samson Q2U Microphone): you
• 54:17
  Microphone (Samson Q2U Microphone): for
• 54:17
  Microphone (Samson Q2U Microphone): that.
• 54:19
  Microphone (Samson Q2U Microphone): Remember
• 54:19
  Microphone (Samson Q2U Microphone): to
• 54:20
  Microphone (Samson Q2U Microphone): trust
• 54:20
  Microphone (Samson Q2U Microphone): yourself,
• 54:20
  Microphone (Samson Q2U Microphone): believe
• 54:21
  Microphone (Samson Q2U Microphone): in
• 54:21
  Microphone (Samson Q2U Microphone): yourself
• 54:22
  Microphone (Samson Q2U Microphone): and
• 54:22
  Microphone (Samson Q2U Microphone): be
• 54:22
  Microphone (Samson Q2U Microphone): the
• 54:22
  Microphone (Samson Q2U Microphone): wise
• 54:23
  Microphone (Samson Q2U Microphone): Gardner
• 54:23
  Microphone (Samson Q2U Microphone): who
• 54:23
  Microphone (Samson Q2U Microphone): keeps
• 54:24
  Microphone (Samson Q2U Microphone): on
• 54:24
  Microphone (Samson Q2U Microphone): watering
• 54:24
  Microphone (Samson Q2U Microphone): the
• 54:25
  Microphone (Samson Q2U Microphone): seed.
• 54:25
  Microphone (Samson Q2U Microphone): Get
• 54:26
  Microphone (Samson Q2U Microphone): into
• 54:26
  Microphone (Samson Q2U Microphone): the
• 54:26
  Microphone (Samson Q2U Microphone): arena
• 54:27
  Microphone (Samson Q2U Microphone): dare,
• 54:27
  Microphone (Samson Q2U Microphone): greatly
• 54:28
  Microphone (Samson Q2U Microphone): and
• 54:28
  Microphone (Samson Q2U Microphone): try.