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My Positive (and Negative) Experiences with AI in Hospitality - Jeff Wielgopolan, Meadowood Napa Valley
Jeff Wielgopolan, Service Director at Meadowood Napa Valley & The Napa Valley Reserve and former Senior Vice President of Learning & Development at Forbes Travel Guide, shares a recent experience with AI as a guest, and then what it's like providing service in a world where more and more people use AI as they travel.
Previous episodes with Jeff:
The Energy of Excellence
The Fundamentals of Service in Luxury Hospitality
The Experience That Earned Us Michelin’s Three Key Distinction
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