Latest / The Jon and Marc Podcast / Why Most PI Firms are Lighting Money on Fire | James Helm, TopDog Law
Transcript
- 0:00Every law firm is really selling the same service with the same
- 0:04offering. And so it just became a matter
- 0:06of, well, how can I differentiate myself?
- 0:09I'm social media native. I'm a lot different than all
- 0:13these other law firms. A 60 year old lawyer is not
- 0:16going to be figuring out what's trending on TikTok.
- 0:18You know the bottleneck is really creativity.
- 0:21Usually attorneys just mirror each other and if you're
- 0:24creative isn't remarkable, it's not worth remarking about.
- 0:27Then you're just kind of losing the ad dollars.
- 0:49Welcome to the John and Mark podcast.
- 0:50We're here at National Trial Lawyers in Miami with the one
- 0:53and only James Helm from Top Dog Law.
- 0:56Thank you so much for joining us, James.
- 0:58Excited to be here. I just gave my presentation
- 1:01downstairs. Seeing you guys down there of
- 1:03like front row. Yeah, like those are my guys.
- 1:05I was like about to ask a bunch of questions and John was like,
- 1:07no. Save.
- 1:10Them for those of you that don't know, which I don't think is
- 1:13anybody watching, but for those of you who are meeting James for
- 1:16the first time, he is one of the most incredible operators and
- 1:19marketers in the legal game right now.
- 1:21James does incredible things on social media, on TV, on radio,
- 1:26on billboards, on buses. What am I missing?
- 1:29OTT Streaming. Pretty much pretty much
- 1:32everywhere. We're trying to be omnipresent,
- 1:34you know? Top dog law is now a name
- 1:36synonymous with personal injury across the nation.
- 1:40You guys are expanding at like? How many states are you
- 1:42currently working in? I would say like 30.
- 1:45We're in most of the major Dmas to different extents, right?
- 1:49Like some of them were the biggest advertisers, some of
- 1:51them were the 10th biggest advertiser, but we're in most of
- 1:54the main cities. We actually just launched here
- 1:57in Florida last week. So we acquired a Florida law
- 2:01firm and there was, you know, you have to have a equity owner
- 2:04in a Florida firm to advertise in Florida.
- 2:06So we did that and now we're launching in Florida.
- 2:09So one of the most competitive markets.
- 2:11We'll see how it goes. Interesting how you made
- 2:13yourself appear on our show today.
- 2:15You had reached out to me through a mutual connection four
- 2:18years ago. I think that's about when you
- 2:19had really started Top Dog, right?
- 2:22This is not like a story of a firm that's in existence that
- 2:24has come through like a a parent who is retired like you created
- 2:28Top Dog Law about 4-5 years ago. Yeah, I think coming up on 7,
- 2:33but the first couple years were pretty slow.
- 2:36I was actually selling advertising to lawyers.
- 2:39And so I was kind of trying to get my own thing off the ground
- 2:43my first year of law school as I was actually still trying to
- 2:46sell lawyers advertising. Yeah, And it has been an like
- 2:50exponential compounding growth year over year over year.
- 2:54People watch this show because we don't go through the history
- 2:58and like the trials and tribulations.
- 3:00Everyone wants to know how do you grow your law firm?
- 3:02And there's no better growth story than what you guys have
- 3:05done over the past, you know, half a decade.
- 3:08And it's really awesome to see when you really started, you
- 3:11know, pushing the pedal on this stuff 4-5 years ago, Like what
- 3:15were the things that you did immediately that move the needle
- 3:17the most? Because right now there's no low
- 3:19hanging fruit for you, right? Like the low hanging fruit is
- 3:22gone. But for firms who were at that
- 3:23point where you were at five years ago, what were the first
- 3:26motions that you did that really helped grow the firm?
- 3:28No cases are going to be as cheap as your first cases.
- 3:31The way we think about growth is the incremental cost per case is
- 3:36always higher in every market. So your first 500 cases, at
- 3:41least for me, were the cheapest 500 cases a month that I'm ever
- 3:44going to get. And then it was more expensive,
- 3:46expensive to get the next 500 cases a month.
- 3:48And then it was more expensive to get the next 1000 cases a
- 3:51month. And so in some ways, I'm more
- 3:53envious of smaller law firms because I'm like, Dang, they can
- 3:56go out and get cases for a lot cheaper than we can.
- 3:59It's the same thing with like investing.
- 4:01Like if you look at Warren Buffett or somebody, it's like
- 4:03with a smaller capital stack, he can get a way higher return.
- 4:08Then once you have like huge amounts of money, it's harder to
- 4:11get that return. So the first thing I started
- 4:13with was social media. I was bringing in a couple 100
- 4:16cases a month just organically and then put on the paid ads
- 4:20throttle Organic social media is tough, right?
- 4:22I did a lot of crazy stuff that we can talk about, but.
- 4:25Kind of what's your number? I caught like some lightning in
- 4:28a bottle. I got a lot of traction working
- 4:31with like big personalities in my city.
- 4:33I handled a case for like the most famous YouTube in Philly at
- 4:36the time who had two million YouTube Subs and everyone was
- 4:40obsessed with this guy. He ended up going to jail.
- 4:43It's a whole a whole different story, but not he literally
- 4:47called me to settle his Corvette case like two weeks before the
- 4:51statute of limitations broken leg simply because he just like
- 4:55didn't care about the money. And I was like, yeah, I will.
- 4:57But I really parlayed that into we made like 3 or 4 videos and
- 5:02now all of a sudden I was owe me in a Hellcats lawyer.
- 5:06And so if I was like looking for growth and maybe I didn't have a
- 5:09huge capital stack, it's like, how can you find local
- 5:14influencers in your community? How can you leverage paid media
- 5:19to become known in your city? And those two things, like if
- 5:23you're doing paid social and you're doing some type of like
- 5:26collaborative influencer strategy and you're working on
- 5:29Instagram through organic content, you can probably bring
- 5:32in cases for like 1000 bucks a case right now up to a certain
- 5:36limit. And then eventually you're going
- 5:37to cap out at that. But that's what I would do.
- 5:39What do you tell the people who have tried that and they're like
- 5:41stuck at like, I'm getting 200 views on every reel that I post.
- 5:44Like how long should it take for them to actually get some real
- 5:46traction? The bottleneck is really
- 5:48creativity. You're not working by spending
- 5:51like tons of time documenting, you know, your life or the life
- 5:55of a lawyer, right? It's like you really need like a
- 5:57couple of really hard hitting videos and they might likely be
- 6:01with people you need to pay to do them right.
- 6:04Like think about it like ATV shoot or a movie shoot where
- 6:07it's like you're paying like star actors and you're like
- 6:10designing a video that you're hoping to go viral and then
- 6:14you're pushing a bunch of paid media behind it.
- 6:16Those first couple 100 cases for me all came through just like
- 6:20hustle, creativity, making viral videos.
- 6:23There's this lawyer in Boston who just came out with a diss
- 6:26track against me and he has one against Morgan and Morgan.
- 6:31And I'm not trying to endorse this guy, but it is an example
- 6:34of someone who's like hustling, doing creative things that's
- 6:38actually going to garner attention.
- 6:40Like I would talk about remarkable means worth remarking
- 6:43about. I would guess if you're getting
- 6:45200 views a reel, like your reels probably aren't worth
- 6:48remarking about. Now could it be a personality
- 6:51thing where some people just want to go a different path
- 6:53because it's more likely? Maybe that's also true.
- 6:56It's interesting, like finding the people that you can
- 6:58piggyback on their visibility to enhance your visibility.
- 7:01Yeah, it is doing that over and over and over again and
- 7:03eventually you become your own thing that people want to see on
- 7:05its. Own that's exactly right,
- 7:07especially now in the world of like collaborations on
- 7:09Instagram, like you can collaborate with like 3 or 4
- 7:12people. So you get like paid promotion,
- 7:14like a, hey, I'm going to pay XYZ person to collaborate with
- 7:18me and then we're going to collaborate with someone else
- 7:20who has a pretty decent following.
- 7:22And then we're going to create some type of concept where we're
- 7:25like, hey, people are going to find this really funny and or
- 7:29interesting and at least then you're getting attention.
- 7:31The thing for me was realizing the name of the game was to get
- 7:34attention. Every law firm is really selling
- 7:37the same service with the same offering.
- 7:39And so it just became a matter of, well, how can I
- 7:42differentiate myself from the way everyone else is doing it?
- 7:46I thought I had a lot of things going for me, especially with
- 7:49age. You know, I started in my mid
- 7:5020s. So it's like I'm social media
- 7:53native. I'm in my mid 20s.
- 7:55I'm a lot different than all these other law firms.
- 7:58Like, how can I leverage TikTok in a way that a six year old
- 8:02lawyer is not going to be figuring out what's trending on
- 8:05TikTok, you know? I think the interesting part is
- 8:07like you keep harping on like the creative has to be good.
- 8:11And so many times I've see lawyers that try to do social
- 8:13media, they just try to like have someone else come up with a
- 8:15basic concept like a random social media person, like, hey,
- 8:18record this quick video and they're not like bought in.
- 8:20They're like, OK, I'll record real quick.
- 8:22They post a video. This is what you should do if
- 8:24someone rear ends. It's not like creative, it's not
- 8:27like inspiring, and they're just kind of like phoning in a
- 8:28script. They're doing it to chat.
- 8:30They're doing it to chat about I.
- 8:31Post it on social media. Yeah, I think too, if you take
- 8:34this creative idea and you extrapolate it out of just
- 8:37social media, because for some people social media maybe just
- 8:40doesn't work. But even for us on TV or for
- 8:43radio, like we spend 20% of our dollars on the actual creative.
- 8:49I think most firms just look at the media buy as the dollar is
- 8:53going into the buy, but they don't actually spend the time
- 8:56and the money investing in the creative.
- 8:59Like we got a trained dog for our connected TV commercials
- 9:02that now we're using like on our website and our billboard.
- 9:04That dog was making $5000 a day, right?
- 9:07But it could do all these like, crazy tricks.
- 9:09Like we had the like bad guy insurance agent and he like
- 9:12jumped up and grabbed the settlement offer.
- 9:15Like, oh, people are going to love that, right?
- 9:17And it's like we went out and shot it at like Fox Studios in
- 9:20Beverly Hills and brought in like a bunch of super talented
- 9:24people and then took a bunch of creative risk on it.
- 9:27And I think generally law firms under index on the money spent
- 9:32on the creative and they put 9598% of the dollars into the
- 9:38actual buy. And if you're creative isn't
- 9:40remarkable, it's not worth remarking about.
- 9:42Then you're just kind of losing the ad dollars.
- 9:44If I went to most lawyers in the space and was like hey I
- 9:46recommend you spend $100,000 on paid social and then on top of
- 9:50that this craves would cost 20 grand.
- 9:51They would laugh me out of the room.
- 9:53They said you are insane. They're like I don't pay $20,000
- 9:55for my TV commercials. But they'll go and they'll spend
- 9:586 figures on their TV media buys.
- 9:59Yeah, right. With no attribution, with no
- 10:02targeting and like you just kind of hope.
- 10:05With a commercial that's thrown in for free from the station.
- 10:08Yeah, right. It's got like imprinted lower
- 10:10third phone number and, you know, a testimonial on it.
- 10:12So when you're talking about the creative though, like we were
- 10:15having this conversation this morning, like we're trying to
- 10:17think about what's the right way to structure creating social
- 10:20media for law firms at scale. That's not agnostic, right?
- 10:25When you talk about creating content for Instagram or TikTok,
- 10:27those are not the same thing. How do you structure your social
- 10:30media team to come up with the creative concepts?
- 10:32We're having this debate because we're building a social media
- 10:35department right now and I'm like staffing it.
- 10:36I approached John at breakfast and I go, I think my approach
- 10:39has been wrong. I was like, I think my next
- 10:41hires, I want to hire a head of Instagram and then a hire a head
- 10:44of TikTok where their full focus is, how do you be successful on
- 10:48that platform and only create content for that platform?
- 10:51We have other social media people around them, but people
- 10:54that all they do is just focusing on what, how do you
- 10:56drive success on each of those individual platform?
- 10:58What I like about that approach is you can hire based on someone
- 11:02who's done it. Like my favorite hiring saying
- 11:04is I hire people who've won gold medals, not people who I think
- 11:07can win a gold medal. OK, you're going to be great at
- 11:09TikTok. Show me the pages that you've
- 11:11built, right? I can look easily at the views
- 11:13and likes and engagement and say, oh, you do know something
- 11:17about TikTok? Because if not, you wouldn't
- 11:19have built these couple pages up for us.
- 11:21The way we have our marketing, it's evolved over the years, but
- 11:24how we have it set up today is under our CMO, we have creative
- 11:28lab. So that's like a director that
- 11:30basically overseas all our creative.
- 11:34And I know Morgan's is sort of set up to, they have like a big
- 11:37ad agency guy, like someone they poached from an ad agency in New
- 11:40York that comes up with their creative concepts.
- 11:43And that's what we try to do with our director of our
- 11:45creative lab is like across the org, like your goal is to come
- 11:49up with different creative concepts.
- 11:51And then under that person you have like the person who does
- 11:55influencer slash collaborations, you have have the person who
- 11:59does our organic Instagram, you have the person who does TikTok,
- 12:03right? And so you're sort of
- 12:05structuring it that way. So when you're doing the
- 12:08influencer stuff, how do you find those people to do the
- 12:10collabs with? A lot of it comes down to just
- 12:13outreach how I used to do it. This is like the hustler way to
- 12:17do it. If you're just getting started
- 12:18is I was just yamming people myself and saying, hey, could I
- 12:21give you 50 bucks to post this? Hey, could I give you 200 bucks
- 12:24to post this? We live in the same city.
- 12:26Can we make a video? I'll pay you 1000 bucks to make
- 12:29this video with me. That was like my way of doing it
- 12:31when it was just me on the DMS. Now that I'm not as involved in
- 12:35the process, it's a lot more agency stuff, right?
- 12:38Like a lot of the people we're targeting today are bigger and
- 12:41they have agents and then you're negotiating it and there's
- 12:44contracts and it's like a whole formal process.
- 12:47But you know, I've wondered like, you know, how much is it
- 12:49to get someone like Drewski, the biggest people out there and
- 12:53collaborate with them? The.
- 12:54Parallels that I'm hearing from James.
- 12:56You sent me Mr. Beast's manifesto, right?
- 12:59That big giant document that he sent out to all of his
- 13:02employees? Like you're becoming the Mr. I
- 13:05hate to say it Like the Mr. Beast of Legal.
- 13:07I made a video action on organic social of like how would Jake
- 13:11Paul approach personal injury marketing?
- 13:14And the reason why I think that way is like so much of what
- 13:18happens in marketing in our space is just mirroring of other
- 13:21people. Like I'm in Arizona and it's
- 13:23just a plethora of attorney billboards that are like the
- 13:27same thing. We've actually pulled all our
- 13:29outdoor in Arizona. It's one of the only markets
- 13:31where we've launched outdoor and we've just pulled it because I'm
- 13:33like every lawyer is doing outdoor.
- 13:37It's weird. It's like if you look at the
- 13:38other channels, the spend in Arizona isn't dramatically
- 13:42higher than other markets, but for whatever reason, outdoor,
- 13:45it's off the roof on media radar.
- 13:48And my theory behind it is that usually attorneys just mirror
- 13:51each other. And so it's like if there's no
- 13:53originality or creativity, you're just copying what the
- 13:57next person is doing. And that's actually the least
- 14:00effective strategy for marketing because then your marketing just
- 14:03looks the same as everybody else's.
- 14:05What I admire about the Mr. B, so the Jake Paul's, the
- 14:08influencers is they went into like, you know, CBD, like with
- 14:11Prime or Mr. B with the chocolates.
- 14:14It's like he wasn't looking at what Hershey's chocolate was
- 14:16doing, right. He approached the marketing of
- 14:19chocolate from his own lens. Aside from social media, which
- 14:23was a big focus of your conversation this morning, and
- 14:25lead generation, you went really big into data, which I did not
- 14:28know about you. For us, it's not complex because
- 14:31we see like this is the stuff that's needed in firms that are
- 14:34very complex themselves. But for the everyday Pi firm to
- 14:37see that you're talking about data warehouses and
- 14:40interconnecting data from a bunch of different sources and
- 14:43visualization. Visualization.
- 14:44Business intelligent like actually having business
- 14:46intelligence like breakdown reports at a granular level to
- 14:50like make decisions. It was very good.
- 14:52Thank you. I'll say this so you can
- 14:55probably tell by you know how I'm lighting up about the social
- 14:58media and the creativity. That's how I started.
- 15:00That's like my unique ability. Everything else has been like
- 15:05talent acquisition. I've learned along the journey
- 15:08that like my superpower is like the B to C marketing, the
- 15:12creative conception. It's what it what lights me up.
- 15:15But I've learned over time that law firms are in the data
- 15:18business. There's tons of pieces of little
- 15:20data in the marketing funnel, in the intake funnel throughout the
- 15:25pipeline of a case. You just bought a law firm in
- 15:27Florida and we're doing cases in house now.
- 15:30And just the amount of data throughout the pre litigation,
- 15:33medical records retrieval, litigation settlement stage,
- 15:36it's all a data business. And so a lot of my hiring has
- 15:40been focused on how can I bring in super talented operations
- 15:45folks and even our technology department.
- 15:47Now we have like 15 to 20 full time people like software
- 15:51engineers, Salesforce administrators, data engineering
- 15:55talent. Again, I think it comes back
- 15:57into like the mirroring conversation of like I could
- 16:00just buy some of the vendors out-of-the-box products that are
- 16:04here, but how do I look outside the legal industry at, you know,
- 16:08what you guys are doing or another professional services
- 16:11industry and say, Oh no, my business should look like this.
- 16:15So I hired both our CMO and our CFO from the third largest used
- 16:20auto company in the US. They had 149 locations and they
- 16:24were obsessed about data. Their program for trading
- 16:28analysts was so good. They measured everything.
- 16:30And so it's like, oh, this is awesome.
- 16:32I'm going to take this competency that they've built in
- 16:35auto and I'm going to pull that into legal because we have the
- 16:39same business. It's just that legal, for
- 16:41whatever reason, is behind. Go car dealerships.
- 16:44It's very interesting you say that like I can give you
- 16:47multiple examples of people who've entered the legal
- 16:49industry from the auto industry. This is just the the most recent
- 16:52one. We have another client in
- 16:54upstate New York who just hired a couple of people from like the
- 16:57biggest dealerships in upstate New York.
- 16:59Marketing agency that just did car dealerships across the
- 17:01nation. That company got acquired by
- 17:03cars.com. We ended up hiring 15 of them.
- 17:05So that's amazing. So the company that my CFO and
- 17:08CMO came is here called Drive Time.
- 17:10They spun out Carvana and they're local here in Arizona.
- 17:13They have, you know, 5000 employees.
- 17:15They're incredibly sophisticated.
- 17:17Like what a brilliant business. Like our CMO was spending nine
- 17:21figures advertising and his biggest competencies were TV,
- 17:26connected TV and search. And if you look at what Top Dog
- 17:29was spending money on, it was like social radio out of home.
- 17:33And I'm like, I don't know how to do, you know, TV and I don't
- 17:36know, had it to run search. I'm like, oh, well, here's
- 17:39someone who's overseeing A9 figure budget in that.
- 17:43And it's like, well, we could have hired somebody who knew the
- 17:46channels we were doing, but then where would we got growth from,
- 17:49right? It's like if you can another
- 17:51hack for growth, if you can bring in marketing talent who've
- 17:54deployed dollars in channels that you're not using today and
- 17:57say, hey, do that here. That seems like a lot easier
- 18:01path to grow. If you look at branding
- 18:04channels, let's put like the lead generation stuff to the
- 18:06side for a second and you had a pie chart.
- 18:09What's the biggest chunk of your brand spend?
- 18:10Does it change my market? Or is there like one thing that
- 18:13you're like, yes, that's where I get the most bang for my buck?
- 18:15It's evolving today. So I think if you look at media
- 18:18Radar has like most of the top single event Pi firms, the data
- 18:22is pretty accurate and you can see like most firms spend about
- 18:2670% of their branded dollars on TV.
- 18:30Most of that is actually like linear TV, like broadcast and
- 18:34cable, we've been inverted. And the reason why is I've
- 18:38historically just believed we'd optimized for the 20 to 35 year
- 18:42old consumer and they're just not on linear TV.
- 18:46And so I'm like, why would I spend 70% of our budget on a
- 18:49channel where I don't think our customers are?
- 18:52And so if you look at our kind of pie chart, I think on branded
- 18:56stuff and depends kind of what you put in branded, you'll see
- 18:59the biggest things are actually social, like branded social
- 19:03radio and out of home. And now we're just doing
- 19:07connected TV. And so I'm super excited about
- 19:10that. Obviously, we're looking at
- 19:12YouTube. Netflix is eating everything,
- 19:15Amazon Prime, Hulu, and then all the fast stations.
- 19:19And what I like about connected TV, it's much more measurable
- 19:22than linear TV. It just takes a lot of data
- 19:25analysis to figure out. And then also more targeted.
- 19:28Yeah, Yeah. I think if you look today to
- 19:30answer the question directly, you would see radio out of home
- 19:34and paid social and a smaller chunk for TV and I'm hoping as
- 19:39things evolve that TV will actually become the biggest or
- 19:43around the same as radio and out of home.
- 19:45From a connected streaming standpoint.
- 19:47From a connected streaming, yeah, the other one, and I don't
- 19:49know if you put this in this bucket is branded AdWords.
- 19:53The amount of money we spend on protecting our brand is
- 19:56unbelievable. 8 figures a year. Yeah, it's crazy.
- 19:58You got a ton of competitors who are buying your brand
- 20:01piggybacking off of all the media visibility. 100% and I
- 20:03also think, and you guys I'm sure know this is like Google
- 20:06has also changed. So it used to just be folks that
- 20:10were intentionally doing this. Now if someone runs a campaign
- 20:14for personal injury lawyer or car accident lawyer, unless they
- 20:16have a negative, Google's just serving that on top dog law
- 20:19searches. So it's like people, so it's
- 20:22like people aren't even like aren't even being malicious.
- 20:25You can't even like, you know, send the mating.
- 20:27It's like Google is just the one doing that.
- 20:30That also means that top dog has become synonymous with those
- 20:33keywords. It's flattering in a way that
- 20:35you pay like an 8 figure tax and you're you're like, yeah, oh,
- 20:38this is so nice. You know, I tell all of our
- 20:40clients that the best money you can spend is to protect your own
- 20:44brand because otherwise someone's going to come in and
- 20:46just grab a net and scoop up those cases.
- 20:48When James was speaking on stage about an hour ago, that was one
- 20:51of the things that someone asked was like, how do you do this to
- 20:54get catastrophic cases? And that was the response was
- 20:56people go to the brand. We've said this.
- 20:58They know, like and trust. Before the law firms are like,
- 21:01hey, I want to start branding myself better.
- 21:03I want to start doing social media, creating content.
- 21:06They're like, I'm not interesting or I don't know what
- 21:08angle to have creativity wise. That's like you're you're fired
- 21:11up about it, you're passionate about it and it's probably one
- 21:13of your greatest assets and skill sets is the creative piece
- 21:17of it. What is your advice to them to
- 21:18get started to find like the content that they can create
- 21:20that makes them unique that they actually enjoy making?
- 21:24Leaning in on your strengths and then hiring your weaknesses.
- 21:27So for me it was the inverse, right?
- 21:28I loved the brand, the creativity component, and it was
- 21:32about hiring tech and operations talent and litigators, right?
- 21:36If you're like a litigator and you really want to develop that
- 21:40marketing muscle, but you don't think you have that creative
- 21:43instinct to come up with, hey, how can I create something
- 21:46disruptive to personal injury? The answer might just be to hire
- 21:49it, right? How can you hire somebody likely
- 21:52outside the industry, right? I think another common theme is
- 21:55like trying not to hire in the industry.
- 21:57If you do that, you're going to get what other people are doing,
- 22:01right? They're just going to have a
- 22:02mindset of like, this is what this firm is doing.
- 22:05This is what this room is doing. This is what this room is doing.
- 22:07But if you bring somebody outside the industry who's maybe
- 22:10worked in an ad agency environment, they're like, oh,
- 22:12no, I'm going to make this like this pizza company's ads that
- 22:15are hilarious, you know? And so maybe it's just bringing
- 22:18in a talented person. That reminds your conversation I
- 22:20had with our social media manager that works at our
- 22:23company. He was like, yeah, I was like,
- 22:24this is like the top performing, except I'm seeing for other
- 22:26lawyers doing. I was like, I don't want like
- 22:28the top performance of all the what their lawyers are doing.
- 22:30We need to come up with like new concepts that's working outside
- 22:33the industry to bring into the creative stuff that we're doing.
- 22:36I agree. And I love the approach too,
- 22:37because it's like it's a kind of a mindset thing.
- 22:40It's like I'm going to be an innovator and a disruptor in
- 22:43this space. Like I'm committed to not
- 22:45mirroring what anybody else is doing.
- 22:46And if you guys take this approach with your company,
- 22:49it'll also have a differentiated offer.
- 22:51I think something I respect about you, too is if you look at
- 22:54your content, you're willing to take risks, you're willing to do
- 22:57some silly stuff. You know, not everything pans
- 22:59out, but like, you do a ton of testing and a ton of content,
- 23:02and then because you're willing to take a ton of risks, you find
- 23:04out really quickly what's working, what's not working and
- 23:06resonating with the audience. 100% I mean, even look at Morgan
- 23:09like they take a ton of risks, yeah.
- 23:11Where it's like their social has been on fire.
- 23:12Recently, yeah, it's been good. I was texting with Dan Morgan
- 23:15and he was talking about he went, they did the Kentucky
- 23:17basketball, so. Good, I said it to.
- 23:19John, he got, he got on. He's like channeling my inner
- 23:22top dog, right? But it's like, I respect that
- 23:24because I know you're in a room with a bunch of videographers
- 23:28like this one and a bunch of Kentucky basketball players.
- 23:31It takes courage to get on that table and like, shake your butt,
- 23:34you know, and look like a Jackass.
- 23:36One of our best performing posts or videos of last year was we
- 23:40called it Pillow Talk. We did the episode with all
- 23:42three of us in bed at the Bellagio.
- 23:44You know, that episode was like Bobby you something with Drake.
- 23:47They did like a podcast. So we imitated that episode and
- 23:50like the most engagement we got on the post was just from the
- 23:53thumbnail of all three of us in bed snuggling up talking about
- 23:56mass torts. I don't know if it was like a
- 23:58rap video or like a skit that we dropped, but I remember getting
- 24:02ready to post it and I'm like, and I'm thinking in my, my
- 24:05belly's like a little bit like, Oh man, should I really do this?
- 24:08And then I actually had the thought, I'm like, Oh, this is
- 24:11probably going to be a banger. Like if, if, if, if I'm actually
- 24:15like somewhat nervous about posting it.
- 24:18Like it's probably a good indicator that I'm like pushing
- 24:21the spectrum a little bit. One thing that's gotten funny as
- 24:24we've gotten bigger is now we have like a general counsel and
- 24:28an advertising compliance lawyer.
- 24:30So, so there's there's not James making the compliance related.
- 24:35Decisions. I would love to be in those
- 24:36meetings. They're like James can't really
- 24:38like, but I can't. But he's going to be so good
- 24:41overall. I've done a music video so good.
- 24:47The DMX stuff so good. You guys are so creative.
- 24:49Highly recommend. Follow James personally on
- 24:52Instagram, he posts some really great content like I follow you
- 24:55personally. Like all the exercise stuff,
- 24:58like taking care of yourself. There's a very impressive high
- 25:00rocks result by the. Way.
- 25:01Oh, thank you. Yeah, I love high rocks.
- 25:03That's my latest kick. I like this concept of
- 25:07controlling for new where it's like you only do one new thing
- 25:10like sometimes life gets a little stale and you're like oh
- 25:12I have to change all these things and instead you're like I
- 25:14just need to introduce like one thing to be super excited about
- 25:17each day and for me that's high rocks.
- 25:19I created the personal channel because in Top Dog I'm
- 25:22constantly thinking about like disruptive advertising.
- 25:26It's become like a persona of some sort.
- 25:28And I'm like, oh, you know, what I feel really good is to
- 25:31actually give the like authentic James kind of behind the scenes
- 25:35of like my life and how I'm thinking about and like how I've
- 25:38grown as a person while building this thing.
- 25:41And it's like that way I can kind of keep the top Dog stuff
- 25:44separate. I still love it.
- 25:45That's definitely part of me. Like there's multiple parts of
- 25:47everybody, but then there's also, I feel like this part of
- 25:50me that's very. Different when you're saying
- 25:52that. The only thing I was thinking
- 25:53about the entire time, I was like, he has this Hulk Hogan and
- 25:56then what? Terry Something is his real
- 25:58name. Yeah.
- 26:00Yeah, it's his two personas. It's.
- 26:01True. It's like everyone knows.
- 26:03You as Hulk Hogan? You're a top dog.
- 26:05Anybody who has like, a wife or a girlfriend, Tony Robbins says,
- 26:08Like, knows this is true, right? There's multiple personalities
- 26:11to people. Like we have multiple facets of
- 26:14each other. And it's like, I love leaning
- 26:16into that like creative Hulk Hogan persona.
- 26:19I've also have this whole other side of me that I'm not really
- 26:23able to show on the top dog stuff.
- 26:25And for me, when I got sober, I really looked up to other people
- 26:30who had changed their life like that and then went on to be like
- 26:33successful entrepreneurs because that's what I wanted to do.
- 26:36And so it's like if I can be that person for somebody else
- 26:40where they're like, oh, you know, maybe this could be me.
- 26:44If I'm willing to make this kind of change, I want to have a
- 26:47place to do that. It's very exciting to see where
- 26:50the firm is going to go over the next 5 or 10 years.
- 26:52You do amazing work. You're incredibly intelligent.
- 26:54When Mark and I were sitting there listening to you speak,
- 26:56like, honestly didn't know what I was walking into.
- 26:58Yeah, I learned things from what you said.
- 27:00I think a lot of attorneys should be following you to see
- 27:03the things that you're doing, to learn from you, not necessarily
- 27:05to emulate, but to learn the creativity.
- 27:07Funny, when you walk in, the room is like kind of empty to
- 27:09start. I was like, whoever's not here
- 27:10for this first session of the day is an idiot.
- 27:12Why they put you at 8:30 in the morning, I have no idea.
- 27:15Any firm in the nation you should like should have sat in
- 27:17that session. Yeah, thank you.
- 27:19Well, you guys missed the beginning part.
- 27:20That was when I was teaching people how to build a hook on
- 27:23the rat song. You know, I had everybody.
- 27:24I had everybody standing up, coming up with bars, you know?
- 27:28No, no, but I love coming on, right.
- 27:29I think that I've gone through my own journey.
- 27:32We were talking downstairs where like when I first got started, I
- 27:35was just in like head down, you know, I want to win mode, You
- 27:40know, I think a lot of us start with motivation where I'm trying
- 27:44to prove myself and a lot of it stems back to my childhood and
- 27:47my relationship, my dad and all that stuff, right?
- 27:48I'm trying to prove myself. I'm trying to be successful.
- 27:52So the drive, the ambition sort of comes out of like a negative
- 27:56place, right? It's like I want to be enough,
- 27:58right? And I think at some point in
- 27:59your journey, you need to make that shift of like, no, I'm
- 28:04doing this like to celebrate this journey and like out of
- 28:07enjoyment and out of like a positive fueling.
- 28:10And that's for whatever reason, like shifting my mindset on
- 28:13wanting to be more active and just like sharing what I've been
- 28:18through because I'm like, oh, the purpose of this is really
- 28:20actually to just like help somebody else going on their
- 28:24journey. And I found the kind of a new
- 28:27motivation to be like sort of less competitive and more I want
- 28:30to help all other people starting at law firm.
- 28:32There's a guy downstairs I met today from Philly where I grew
- 28:35up. And he's literally the only guy
- 28:36I think here that shout out Jake, who's like a first year
- 28:40lawyer here in Philly who's obviously followed all my stuff
- 28:43and like trying to figure out how to generate clients for his
- 28:46firm. And like, dude, come with me.
- 28:48You're with me all week. Like, I just love that.
- 28:51That's a really great point. Like I've heard it so many
- 28:53times. I believe it's like that
- 28:54negative fuel is like jet fuel. It's like it burns bright and
- 28:57hot, but it only lasts for so long, and then you got to switch
- 29:00it at some point. Yeah, more sustainable fuel that
- 29:03goes forever in a positive mode. That's 100% right.
- 29:06And I think it's also inversely correlated with like happiness
- 29:09or fulfillment. If you're constantly trying to
- 29:11like prove yourself, you're always going to be in a place of
- 29:15like, I need to do this or this or this in order to like be
- 29:19enough or to prove myself. And instead, if you say, you
- 29:22know, hey, I'm enough just how I am and I'm building for the
- 29:25purpose of like I always say, this is like Monopoly or this is
- 29:29all a simulation, right? It's like I try not to take the
- 29:33building of the law firm so serious.
- 29:36It's more just like a fun project where, you know, I'm a
- 29:39kid, I'm on franchise mode in Madden and I'm like, this is my
- 29:43team that I've been playing with in dynasty mode for like 4
- 29:46years. This has been awesome like for
- 29:48the audience to actually see like the real James versus the
- 29:51persona like the you know that guy James.
- 29:54Great content. Obviously you guys all know top
- 29:56dog. Continue to see what top Dog is
- 29:58doing. James and his firm are a leader
- 30:00in the space will continue to be a leader.
- 30:02You guys do awesome work. I thank you so much for making
- 30:04the time to join us here. Really.
- 30:06Appreciate it. If people want to get a hold of
- 30:08you, how do they get a hold of you?
- 30:09I would check out that personal Instagram.
- 30:11It's James D Helm at James D Helm, or my e-mail is just James
- 30:15dot Helm at Top Dog. Any final words to the audience?
- 30:18No, I'm super grateful to be here.
- 30:20You guys are awesome and you guys are going to kill it with
- 30:22the business. Thank you very much, so much.
- 30:24Really appreciate you coming on.