Latest / The Inspired Stories Podcast / What 10,000 Hours in Restaurants Taught Jason Schofield About Running a Business
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. As you listen today, let one
- 0:17idea shape what you do next. My name is Anthony Codispote and
- 0:21today's guest is Jason Schofield.
- 0:24He is a nationally known restaurateur and senior
- 0:26consultant with High VOCA Company that helps restaurants
- 0:30save money and run smarter supply chains.
- 0:33High VOC uses AI to examine every purchase, unlock rebates
- 0:38for more than 350 manufacturers, and give independent owners the
- 0:43buying power of a large chain. Their team also designs
- 0:47kitchens, guides menu costing, and even offers food safety
- 0:51training. Through these programs, High BOC
- 0:54connects clients to over $20 billion in collective purchasing
- 0:58power. Jason's insight has shaped many
- 1:01of those services. In 2024 alone, he wrote a series
- 1:05of LinkedIn articles on industries, trends, and the role
- 1:09of AI in hospitality, earning him the nickname The Restaurant
- 1:13Whisperer from many thankful operators.
- 1:19Hey Jason, I'm going to stop recording just for a second.
- 1:22But before we get into all that good stuff, today's episode is
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- 2:12back benefits.com. All right, back to our guest
- 2:15today, the CEO of High BOC, Jason Schofield.
- 2:19Thanks for making the time to Share your story today.
- 2:21Thank you for having me. So Jason, let's start with your
- 2:25roots. What initially sparked your
- 2:26passion for the restaurant industry?
- 2:29I mean, as a kid in Tampa, my dad would go to all the
- 2:32restaurants and they would say, Mr. Schofield, your table's
- 2:35ready. And we're Mr. Schofield, your
- 2:36table's ready. So we'd go to a steak out.
- 2:38It's a Spanish restaurant, every type of restaurant you'd ever
- 2:41have. And then afterwards, my dad and
- 2:44I will go to baskin-robbins in Britain Plaza.
- 2:47He'd get his butter pecan ice cream and I get my my ice cream.
- 2:50And then that was the happy time.
- 2:51So I wanted to chase those happy times as I got older.
- 2:56And those were my happy times, was the eating ice cream and my
- 2:59dad. But I associated that with
- 3:01restaurants. So then I worked my way in as a
- 3:04chef, a restaurant tour and stayed in the industry.
- 3:08So what was your first job in restaurant?
- 3:10Were you like in high school? My first job in a restaurant, I
- 3:13was 14 years old and I worked for McDonald's right across the
- 3:17street from my dad's pawn shop there in Tampa.
- 3:19And I didn't want to work for him.
- 3:21So I went and worked for 3/25 an hour minimum wage.
- 3:24And I was making, working actually at McDonald's when they
- 3:28made biscuits still in house fresh.
- 3:31And it was, it was a great learning experience and I just
- 3:33loved it. I just, and then it went from
- 3:35that to them pizzerias and making pizzas at my cousin's
- 3:38restaurant and playing basketball afterwards and then
- 3:41go and, you know, just one after the other.
- 3:46And so at some point you start at a restaurant group or was
- 3:49this a family business, go field restaurant group?
- 3:52No, it was it was my restaurant. So I just I'd been a corporate
- 3:56chef for Delaware North and then I had been a private chef for
- 3:59our for some well known people. And then I'd done all that I had
- 4:03done and I was like, I'm going to go try to my own.
- 4:05So then I opened my first one, then it came in the second one
- 4:09and it turned into a 3rd, 4th, 5th, and then it kept growing.
- 4:12Then it was just a group. And what kinds of restaurants
- 4:16were these? So everything from fine dining
- 4:19where we would mill our own flour, do our get whole hogs,
- 4:23goats and breakdown and make our salumi and charcuterie, to
- 4:26cheeses, to pasta milling our flour, doing everything to a
- 4:31coffee sandwich shop, to a tiki bar, to a bowling alley bar, to
- 4:34a sports bar, to a juice bar, to craft cocktails, pizzerias, just
- 4:42whatever I felt like when I wanted to do it.
- 4:44I just love food and I enjoyed doing what I did and I still do.
- 4:48I still do it. I just do it now for charity.
- 4:50But I don't cook anymore professionally.
- 4:54Do you still have any of the restaurants or did you sell?
- 4:56No. Done.
- 4:59Why do you say it that way? You people don't realize what it
- 5:03is to do and be successful in a restaurant.
- 5:06It is stacked against you. And I find that the more people
- 5:10want to do it. And I, I, I've come to realize
- 5:12why they want to open a restaurant.
- 5:14And it's because usually the majority of all Americans, why
- 5:18they were in college or in high school, their first job was in a
- 5:20restaurant hostessing or cooking, or why they were in
- 5:22college, they would wait tables. So it's nostalgic then brings
- 5:25you back to those times of your life that were happy and good.
- 5:29So people think, well, let me open a restaurant.
- 5:30It's sexy, it's glamorous, it isn't anything, but you got to
- 5:33love it and it's and it's and it, if you don't love it, it
- 5:37will eat you up and spit you out.
- 5:39And like I said, the odds are stacked against you.
- 5:41It's 95% of them fail the first year and then 90% of those ones
- 5:45that made it the first year fail the second year.
- 5:48And there's just so many things that are stacked against you
- 5:51that you're just one disaster away from, you know, failing in
- 5:54a restaurant. But there's no shortage of ones
- 5:56opening up all the time. What do you think you were doing
- 6:00differently that allowed you to be successful with multiple
- 6:04operations? Oh man, well-being a corporate
- 6:08chef, I figured that if you ever if you got to be good at
- 6:11anything, I've learned that you have to master your craft.
- 6:14There's like that 10,000 hour rule, right?
- 6:16Basketball, 10,000 hours perfecting your craft, 10,000
- 6:19hours of of playing a violin, 10,000 hours of shooting a free
- 6:22throw. It kind of goes with the same
- 6:25just you need to be able to work every position in a restaurant
- 6:29before you want to go open a bar or every, every, every job there
- 6:33is in a restaurant to ever even open a restaurant for many years
- 6:35before you go do it. And I think that once you
- 6:38realize that you're going to find out what you're good at,
- 6:40what you're bad at, and then you need to hide accordingly.
- 6:43So I think that what set me apart was I got to work in those
- 6:48jobs. I got to see what it is.
- 6:50I got to be a corporate chef for a Delaware N sports service
- 6:53arenas, huge sporting events, Kentucky Derby, Super Bowls, and
- 6:57see what it takes to do that. Negotiating contracts, then also
- 7:01working for a hotel year. The other side of it, what it
- 7:04looks like to the design side of it, what does the ambiance, the
- 7:07feel, the new Disney effect, what is it that the
- 7:10Instagramable moments, all those play a intricate role into being
- 7:13successful in a restaurant. And I got to learn all those
- 7:16before I stepped into my own. Thinking back to your time with
- 7:20your with the Schofield Restaurant group that you were
- 7:23running, what was maybe 1 particular challenge that a
- 7:28hardship that you had to overcome during that time that
- 7:31really shaped and influenced the way that you continue to run
- 7:34businesses today? This, that's a good question.
- 7:37I like it. Goosebumps.
- 7:38That's a very good question. So it was a very hard, painful
- 7:41lesson. I went into a town and I was
- 7:43like, I'm Jason Schofield. I'm going to change the way they
- 7:47eat, get rid of this. We're going to do this, this,
- 7:50this and this and this. And then the the I was like,
- 7:52it's an affluent area. They're here, they're going to
- 7:54come and they're going to buy the droves.
- 7:56Great, very painful. They wanted their they wanted
- 7:59their what they wanted. And I realized that I'm in
- 8:01business to make money, not in the business to change other
- 8:04people. I'm not a Michelin star chef.
- 8:06I'm not a I'm not the TV star where they're going to come here
- 8:09just because they want to be, you know something, it's a very
- 8:13to get to swallow your pride to be successful.
- 8:16It's not the same. You know, you need to be able
- 8:20to, hey, you're in the business to make money.
- 8:22You have a family or you have your own personal stuff.
- 8:24So that's first. And that was the hardest lesson
- 8:26I had to learn. I was like, you know what, this
- 8:28is a half million dollar lesson I have to learn, like I need to
- 8:31read. Just go back to give them their
- 8:32$0.10 wings or nickel beers and their whatever and then let them
- 8:36happen. And then it was packed.
- 8:37It was like, all right, cool, I'm going to make this amount of
- 8:39profit. I'm gonna make this amount of
- 8:40margin. And that's what I'm in the
- 8:41business to do. Let me go do that in other
- 8:44places where they might appreciate it.
- 8:45And then do that. I think that that's what set me
- 8:48apart with that. It was a very hard lesson.
- 8:50Pride. So, yeah, it sounds like, you
- 8:52know, you had this idea you wanted to put all this fancy
- 8:55food out there, you were going to elevate their dining
- 8:57experience. And what you learned was it flow
- 9:00at the river, right? Go go with what your customers
- 9:04already want and do that really well.
- 9:06Yeah, pivot and persevere. Yeah, no, you, you're there.
- 9:10Nowadays it's even harder. You have, you have so many
- 9:13restaurants vying for the same dollar in the same town and
- 9:16they're popping up everywhere. You have over saturated areas
- 9:18that you know that we're busy that now aren't and you have to
- 9:22differentiate yourself and you might have to change the way you
- 9:24do business. It's just a the landscape has
- 9:26changed a lot in just the last five or ten years with social
- 9:30media and algorithms and how they place you and the people's
- 9:32preferences. And it's just, it's, it's very
- 9:34hard now. You need to have a lot of
- 9:36information and and to be successful these days.
- 9:40Say more about that. What's changed in the last five
- 9:42years? You're just saying like, in
- 9:43order to be successful, you've got to get like the the right
- 9:46influencer to snap a shot of you.
- 9:48Is that what you're talking about?
- 9:51All of that plays, yeah, you have to have, you can go into a
- 9:55restaurant and you can look at a see where a chef is at in their
- 9:59in their culinary career, how they play, how they present.
- 10:02And the flavor could be good. But if it's just slapped on a
- 10:04plate, it's not an Instagrammable moment.
- 10:06Someone's not going to take a picture of it and put it out
- 10:08there and get like, Oh my God. So now it's like this wow
- 10:10factor. I call it the Disney effect,
- 10:12like the Instagrammable moments. You have that part of it.
- 10:15You have social media that ranks you.
- 10:17You have to set your part. You have to set yourself apart
- 10:20where you are A, you are a drop. Imagine the ocean, you're 1 drop
- 10:26and that little ripple effect that you might be in a little
- 10:28pond and you, if you have every other restaurant is vying for
- 10:31that same thing in that little pond.
- 10:32You have to make a big enough ripple where you, you have to
- 10:35set yourself apart. And that's very hard.
- 10:37So if you're not using tools, know what your costs are, know
- 10:41what your break even point is, who's doing your social media?
- 10:44What can you automate if you're not responding to someone fast
- 10:47enough on a Facebook, if you're not having somebody answer your
- 10:50phone, if you're not getting back to an e-mail, if you're not
- 10:52dealing with all these things that you can now have AI to help
- 10:55you with or you can have outsource it or put someone
- 10:58there to do that. There's other restaurants that
- 11:01are that are going to be more successful and get that dollar
- 11:03that you might miss. So help me with the timeline
- 11:08here. You had multiple locations with
- 11:10the Schofield restaurant group. At some point you start high
- 11:14VOC. Did one wrap up before the other
- 11:18started or was there some overlap?
- 11:20So no, I, I ended up exiting Schofield Restaurant Group and
- 11:25after I was like, you know, I didn't get to see my son grow up
- 11:27when my kids grow up and I dropped my son off to college
- 11:30and I have Maddie's crafting crew at the time.
- 11:32And I was like, I'm not going to see her grow up.
- 11:34It's OK to have restaurants named after her name,
- 11:35restaurants after her kids, but you're not going to do it.
- 11:37So I exited, I, I walked away and I, I did it happily.
- 11:41I and then I was like, what am I going to do?
- 11:45Well, I can be the used car salesman to be a consultant and
- 11:48kind of do that. I was like, but everyone's doing
- 11:49that. How can I set myself again in
- 11:51the restaurant? What I had learned?
- 11:52How can you set yourself apart from everybody else?
- 11:54Well, I knew that the future was always going to be virtual.
- 11:57The younger kids are using that phones are using that
- 11:59technology. They're going to be on this,
- 12:00they're on social. They're, you know, this would be
- 12:02for TikTok. So in 2015, 2016, there's like,
- 12:05I knew that the future was coming.
- 12:07So we came up with high virtual operations consultants.
- 12:10So he came up with an app and then we came up with an online
- 12:13management software to help train your staff and to do that.
- 12:15And then we came up with a way to take your tests and things
- 12:17like that online, serve it up safe at at highvoc.com.
- 12:21And then it was kind of like that and it just then it just
- 12:24kept growing and growing. And then we got connected with
- 12:27Buyer's Edge platform and give rebates to restaurants.
- 12:30How can I help the little man, be a big guy, take what I had
- 12:33learned and pass that on to them so they can be successful.
- 12:36I remember what it was like looking at your phone, if you
- 12:38can make payroll, if I can order food, how can I help them not do
- 12:42those pitfalls that I did? So that's where Hive came from.
- 12:44And then it just pivoted. Then the pandemic happened, then
- 12:47we pivoted again. And then after pandemic it, that
- 12:50was a race to 0. Always so many masks and gloves
- 12:53and things like that. Half the 2/3 of the country was
- 12:55closed. Florida was open.
- 12:57So then it went into supply chain and then now manufacturing
- 13:01and distributing paper goods. So we do that now.
- 13:04So so. It started out as well, I
- 13:09wouldn't be a restaurant consultant, but that feels sort
- 13:11of tired, like lots of people are doing that.
- 13:14How can I set myself apart? And so you came up with some
- 13:18ideas to use like onboarding and training systems on your phone.
- 13:21Is is that what you're at the. So it's called, it's called
- 13:24yeah, Hyve University. You could go on and train your
- 13:26staff. So the biggest part of what
- 13:28makes the restaurant successful, Darden Group, look at them.
- 13:31Why would I want to reinvent the wheel when someone like a Darden
- 13:34Group or, or they have spent millions and millions of
- 13:39dollars, Disney has spent millions and millions of dollars
- 13:41of putting all these training and all the stuff into to
- 13:44effect. Why wouldn't I take a part of
- 13:46their book and just make it my own?
- 13:48So by training your staff, this is what a Beaujolais wine is,
- 13:53this is what a Bordeaux is, this is what a confit means.
- 13:55This is what I want them to know what's on my menu for my
- 13:58restaurant, But how can I have that to other restaurants?
- 14:01So we made an online learning management software that you
- 14:03could output and tests randomly select people, push
- 14:06notifications like, Hey, this person go on this staff when
- 14:09they get on boarded, did they have their did they have their
- 14:11food manager car? Did they have their ServSafe?
- 14:13Did they have their tip certification?
- 14:15And it was just a way to like on board that.
- 14:17So that was why we came up with first and then my silly brain,
- 14:22it would even take your recipes and put it in the app.
- 14:25And then if you were hired as a a salad station, had a picture
- 14:29of what your salad station look like, what went into everything,
- 14:32what was on your station. It was the all broken down by
- 14:34station. So you could on board an app and
- 14:37you can see if he was actually learning on the app, if he
- 14:39actually looked at his menus and if he was doing it.
- 14:41So you, you, there was no excuse for them not to because here's
- 14:45your recipes, here's your costing, here's this and it was
- 14:49all paper. So now it was I, we put it on
- 14:51the phone, hence the virtual operations consultant.
- 14:53And that's what we did. Fascinating.
- 14:56And then what happened in COVID? So then we were about ready to
- 15:03sign one of the biggest deals that we had done.
- 15:05Two of them, we went to a company out in Utah.
- 15:09I won't say their name, but they're huge company and they
- 15:12were going to bring us on board to give rebates to all their
- 15:15customers. They had about 10,000 of them
- 15:17sign the papers up. We went out there, they had a
- 15:19hive summit. They brought some of the other
- 15:21channel partners in. They introduced us like you
- 15:24should do business. This what we're going to do.
- 15:26Papered everything up, went out to dinner, went to New Jersey.
- 15:31And now this was what was it? March, the 1st week of March,
- 15:35March 10th or 7th, like the world shut down South.
- 15:38End of February we're in Utah. First week of March, we're in
- 15:42New Jersey at a it's a famous sub shop out of New Jersey on
- 15:46the beach. Everyone sees them and we were
- 15:49going to go up there and do that and then came back ready to like
- 15:53life's going to change us pop bottles.
- 15:55And then if I was watching the basketball game, they're like,
- 15:57we have to close down. Like what?
- 15:59What's the like? Everyone has to go home.
- 16:01I'm like, what is this COVID stay in place lockdown And then
- 16:04they cancelled our contract. They cancelled everything,
- 16:06everything and said and I was like, what do I do again in the
- 16:12restaurant? Pivot, persevere.
- 16:14All right, well, we have this platform, Florida's open.
- 16:16How can we save them? How can we get the money?
- 16:17How can we do this? We have the platform, we have
- 16:20the reach. So we just pivoted, started
- 16:22bringing in COVID test kits, started giving gloves, started
- 16:25getting masks, started getting hand sanitizers.
- 16:28So then we added that part of our business and then it
- 16:33transpired to erase the 0 during COVID.
- 16:36And then we knew there was not going to be, you know, can't
- 16:38sell Outback all their COVID test kits, can't sell bass pro
- 16:53And then how we've grown that. OK, So, yeah, give me give me
- 16:57the the lay of the land today. So we still have the Hive
- 17:01university, right? The training, the learning
- 17:03management system. You're doing a lot of paper
- 17:06goods. And So what you guys are buying
- 17:08these in massive quantities so that you get price breaks and
- 17:12then you're passing those price breaks on to your clients.
- 17:14Is that how it? Works so we actually own and
- 17:17operate our own trucks and Fordham and then we do we do
- 17:23RFQS for national chains, Outback Bloom brands, anybody
- 17:28that needs custom goods or paper products or a portion cup or a
- 17:32saddlebag school districts and we do that on a national level.
- 17:36But then we in Florida we actually have our own trucks
- 17:38where we are fed up the middle man and just import it,
- 17:41manufacture it and then distribute our own selves.
- 17:44We have our own, our own platform, our own inventory
- 17:48management software. You can download our our app
- 17:51from the phone on the from iPhone or iTunes and Google Play
- 17:55store and order products. And now we manufacture pizza
- 18:00boxes. We actually are bringing
- 18:01manufacturing back to the US because it's not easy right now.
- 18:07And I have this little adage, you probably know better than I
- 18:09do. Like everyone's like buy a, buy
- 18:11a, a, a this, not a car wash, buy a laundry mat.
- 18:17So cool, so much money. When you hear about it, it's
- 18:19already too late right now. I want to get ahead and bring
- 18:21manufacturing back. So in four or five years when
- 18:23everyone's trying to do it, we're already be on our way out
- 18:26and that's all We're manufacturing pizza boxes.
- 18:28We manufacture those white and our warehouse out here.
- 18:31So my hands are kind of dirty, but we do all that kind of stuff
- 18:33and we're bringing it back and. I mean, business must be good
- 18:37because, yeah, your hands are dirty because you guys are
- 18:39moving into a bigger warehouse today.
- 18:41Yeah, we are. So we're moving from one
- 18:43warehouse into another and just getting ready for another
- 18:47machine to come, and it'll spit out 250 pizza boxes a minute.
- 18:50Just wow. Yeah.
- 18:52And so on the watch, what does that manufacturing process look
- 18:55like? Are you guys getting like large
- 18:57like rolls of corrugated and you put them into this machine and
- 19:00it cuts them into the right sizes and folds them?
- 19:03So we get imagine like a, a sheet like the size of a coffee
- 19:07table. We get sheets that like that and
- 19:09it'll go in the machine and it might cut six boxes.
- 19:12It might cut four boxes and it might cut 3 depending on the
- 19:14size. And then it might cut one.
- 19:16But it will eat them as fast as I can feed it.
- 19:18It'll spit them out, it'll shake them, it'll count them and then
- 19:21put them through a another automated rail that go through a
- 19:25vacuum sealer and it'll shrink wrap them and then someone just
- 19:28palletizing them. And it just, I can do custom up
- 19:31to four colors on one big printer and I can do as many
- 19:34colors on the digital printers that we have.
- 19:37So paper goods, other kinds of inventory items that restaurants
- 19:42need. Everything you can think of, the
- 19:44only I don't really touch is perishables.
- 19:46We, I mean, we're a Heinz distributor, we're a Moanin
- 19:49syrup distributor, we're canned tomatoes distributor, flour
- 19:53distributor. We are getting into goods that
- 19:56are that I can be as a convenience to the big boys.
- 20:01I'm going to be better on pricing as far as the paper
- 20:03goods is because we don't have the overhead.
- 20:06They might be better on other things, but I don't want to get
- 20:08into dairy and produce and stuff.
- 20:10But we we do well. We do really well and all that.
- 20:14And so you guys are in Sarasota, FL, right?
- 20:17We are in Sarasota, FL, yes. And are most of your customers
- 20:21regional because like I hear you say, you own your own trucks?
- 20:24So we do regional, we deliver directly to the customers.
- 20:28So we import probably we manufacture products in about 7
- 20:31different countries. We import containers and then we
- 20:33distribute it, warehouse it and re palletize it.
- 20:35We sell it to other wholesalers throughout the nation and other
- 20:39in Florida. And then we actually deliver now
- 20:41directly to the end customers in Florida.
- 20:44So we go from anywhere from hotels to food trucks to
- 20:47restaurants to multi chains, you name it.
- 20:51And so you are what is known as a group purchasing organization,
- 20:55am I right? Hive VOC is the parent company
- 20:58of Hive Disposables. So we are a an aggregator of
- 21:02data and we take that data and give rebates to restaurants for
- 21:05free just to participate. What does that mean?
- 21:08What? What kind of data are you
- 21:09aggregating? So if you imagine like a
- 21:12restaurant, typical restaurant might have 300 skews that
- 21:17they're ordering on a daily basis.
- 21:18French fries, Dawn tablecloths, you know everything that is a
- 21:23brand name, Gen. pack, Pactive, all those things.
- 21:26They all have rebates and what we do, we take your invoice
- 21:29level data from your customer number and the big box read the
- 21:33the manufacturers want to know who their customers is.
- 21:36Well, the middleman doesn't want to give that.
- 21:38So the bridge from the manufacturer, the the Cisco's
- 21:41and the Cheneys of the world to the customers, we bridge the gap
- 21:44by giving the data and then they get the rebate.
- 21:46So we compile what they purchased from the the retailers
- 21:51and we take that rebate. We take a little piece of that
- 21:53and then give the rest of it to the customer and it's their
- 21:55money. Every restaurant should be
- 21:57getting. There's a hundred and we can
- 21:59give about 150,000 rebatable items on a quarterly basis.
- 22:05And there's about, I think up to now 50,000 deviated contract
- 22:08prices. So that's how we do it.
- 22:10We take that data and say there's 10,000 people buying
- 22:14this, give us a rebate and give us a deviation.
- 22:16Here's the data, here's where your customers are, here's the
- 22:19type, here's the demographics. And we give them all that data,
- 22:21as much data as they want as that we're allowed to give, just
- 22:24not personal info. This is where it's going.
- 22:26This is zip code, this state, this region, and then they give
- 22:30us a rebate based on that and a deviated cut price.
- 22:32Every restaurant gets to participate in it.
- 22:34Hence every restaurant participates in deals that are
- 22:37sweet as honey. So the Hive gives them back
- 22:39their honey, their money that they're already buying.
- 22:41That's their money. We just put all that through
- 22:43because you would have to take all that invoice level data,
- 22:47submit it to each of those 300 manufacturers, and then wait 1/4
- 22:50and then get it back. You have you're you're a
- 22:53plumber, you're a dishwasher, you're a server, you're a
- 22:54Hostess, you're a cook, you're everything when you're an owner.
- 22:57So we do all that heavy lifting for you just by aggregating it.
- 23:02Interesting. So the purpose of all of these
- 23:06suppliers providing these rebates is because they want
- 23:10some data on who their customer is.
- 23:12You're providing that data, but you're stripping out the
- 23:15personal information. It's like here's the ZIP code,
- 23:18right? Here's the zip code that it's
- 23:19going to, basically. Here's the zip code.
- 23:22It's a, it's a Mexican style restaurant that is, you know, on
- 23:27this side of the road, this address and it, you know,
- 23:30whatever that is and it here's the history.
- 23:32I'm not, I don't know who owns it, what they're doing, giving
- 23:35emails or phone numbers. None of that.
- 23:37It's just the type of restaurant where it's at and the zip code
- 23:40and it's is an Italian, is it a fast casual?
- 23:42Is it a QSR? Is it a hotel?
- 23:45That kind of data. There's no different than when
- 23:47you buy a car, you get a rebate or a phone or your your glasses
- 23:51you wear there, you get a rebate.
- 23:52Everything has a rebate. Buy it at Walmart, you get a
- 23:54rebate. We just take the time to send it
- 23:57in. That coupon is there for
- 23:59everything that you buy. So different than when you go to
- 24:02Publix. Yeah.
- 24:02So give me an idea, say, I don't know pretty good restaurants
- 24:07doing $2,000,000 a year. What kind of rebates might they
- 24:10expect on an annual basis? So a $2,000,000 restaurant, if
- 24:14they're, if they're in their pie of like the successful
- 24:17restaurant, they're at 3330% food cost.
- 24:19So we'll just say 30% of 2,600,000.
- 24:22So $600,000 in purchase COGS. Imagine 2% of 600,000.
- 24:27So 2 * 6, they're about $12,000 to $15,000 a year that they'd
- 24:31get about 1000, a little bit over $1000 a month on average,
- 24:35but it would come quarterly. So they could get a three to
- 24:37$4000 check and that's nice. For not having to do anything
- 24:42because you guys are doing and So what is your tech stack?
- 24:45Without giving away secret sauce, what does your tech stack
- 24:47look like? Because if you guys are going
- 24:49through receipts and invoices by hand like this is cumbersome.
- 24:53It's not worth it. I don't know.
- 24:55So it's all, it's all, it's all, it's all through data
- 25:00aggregation. So imagine like your customer
- 25:01number, your e-mail, that's what takes it.
- 25:03And then it now eats all that. So every item has a manufacturer
- 25:07product code and then it has a skew from that box retail.
- 25:11But the manufacturer product code is the same.
- 25:13And it doesn't matter which one of your distributors are buying
- 25:16it. They might put their internally,
- 25:18they might put a number on it, but that manufacturer product
- 25:21code never changes. That little skew or that G10
- 25:23code or that barcode never changes.
- 25:26And that's what's the rebates based on.
- 25:28And that's what the manufacturers want to know that
- 25:32type of data. So we just take that number,
- 25:35take what they're buying, what they purchase, the catchweight
- 25:38and there's 27 line items that we capture on that data and
- 25:42that's what we give back to the manufacturers and.
- 25:47So. It's.
- 25:48It's easy for you guys to do this for the products that
- 25:51you're supplying to your customers, but what about like
- 25:54the perishable items or the items that you don't touch?
- 25:58It doesn't matter. So the the are you like
- 26:01counting? Into their accounting software.
- 26:02Is that what's happening? Well, no.
- 26:04So the items we don't touch are just like that's what we
- 26:06personally sell to the restaurants.
- 26:07So our disposables, that's what we are distributor.
- 26:09We're just a paper and distributor like that.
- 26:12But it doesn't matter who you're buying from or what state you're
- 26:15in. If you're buying from a little
- 26:17guy and they're part of the platform and they're doing it,
- 26:20we there's 350, probably 400 distributors now that
- 26:23participate in this. So you could be 1 of 400 that
- 26:26you're buying something from and they're going to give the rebate
- 26:29because they're giving the data because we have to basically
- 26:31take what you purchased and match it with what you what you
- 26:34bought and it have to line item. And then that's how the data
- 26:37just, it just does it automatically based on the
- 26:38customer numbers. How are you getting that data
- 26:40from the customer? Just a customer number.
- 26:43So you participate, you say, hey, I own Joe's Pizzeria,
- 26:46here's my customer number from Cisco PFG and Cheney Brothers.
- 26:50Here's my customer number. We just, you say that we want to
- 26:53participate, you give us permission to just to get your
- 26:55invoice level data. You still order the same, you
- 26:58still call your Rep up or you put your order online.
- 27:01We just get a data feed. And by doing that, either you
- 27:04can upload it, you can take pictures of it, or we just get
- 27:07an e-mail or we automatically we can tie into that purveyor and
- 27:13they might actually just give us the data and you participate and
- 27:16you, there's no contract. You don't pay me, you don't do
- 27:19anything. We get our money just for
- 27:21allowing you and that's what we want and that's how we go and
- 27:23negotiate contracts on a big scale for the big 10 thousand,
- 27:2715,000 units. That's how they get to get their
- 27:29prices way cheaper than a normal place because they're part of
- 27:32their own deviated contract prices and rebates.
- 27:37We just mentioned that you guys are moving into a new warehouse
- 27:40as we speak, but say more about that, like why specifically now?
- 27:45Why a bigger one? What's going on?
- 27:47So right now we, we, we bring in manufacturing and so we are now
- 27:51moving to bigger warehouse because we have this, we have
- 27:53another machine coming next week.
- 27:55It's 55 feet long and about 12 feet wide.
- 27:57And it's, it's another pizza box machine.
- 27:59But we're going to manufacture them in the warehouse that we
- 28:01still sell products out of. We also going to be adding some
- 28:05of digital printers that will print on cups and coffee cups
- 28:09and phone cups so we can get those customers in and help the
- 28:11mom and pops. Everything I do, I want to be
- 28:14able to save a restaurant money. That's my heartfelt thing.
- 28:17I wanted to be able to help them because I knew what it was like
- 28:20when I had my restaurant and I forgot to pay my bill and my
- 28:23lights were off and my kids came home and I was like, oh, we're
- 28:26going to get the 10 out. We're just going to camp in the
- 28:27living room. Let's make fun of it and like,
- 28:29let's do this. But they didn't know that.
- 28:30They were like, oh, cool, we get to camp out in the living room
- 28:33with that. But it was just because I had to
- 28:35make payroll or I forgot or I didn't have enough money in the
- 28:38bank because I didn't know what I wasn't.
- 28:40I didn't know what I didn't know when I was first shutting out.
- 28:42So everything I do is to help restaurants do that.
- 28:45So we just, they just participate.
- 28:47There's no contract they signed to us.
- 28:49We get their data, we go and negotiate stuff for them.
- 28:52They participate and they can pick as much or as little as
- 28:55they want. Say more about camping out in
- 28:57the living room with your kids. What What led to that?
- 29:01There's no lights, they can't camp out in their room.
- 29:03So there's not just just owning a restaurant and you have to pay
- 29:08your employees before you get paid.
- 29:09So I might not have paid my electric bill that month or
- 29:12forgot and it got turned off, but it was turned back on the
- 29:14next day. You know, just it, it, it
- 29:17happens more times than you think.
- 29:19You know, it's no different when you're struggling and you're,
- 29:22you have a restaurant, but you want to make sure your kids get
- 29:24fed and you're not going to eat because you can eat at the
- 29:25restaurant. You know, like, I mean, it's,
- 29:29it's, it's just what happened. So, but when you have a family
- 29:32and you have your little kids and they're over that weekend
- 29:34because it's your weekend and you're like, Oh crap, we're
- 29:38camping out on the thing and we're going to bring a pizza
- 29:40home from the restaurant and we're going to like, tell
- 29:42stories and like, this is scary, but it's scary stories with the
- 29:46flashlight like, and they, they'll remember that, but it's,
- 29:50it is what it is. It happens a lot more than you
- 29:52think. What did it feel like on the
- 29:53inside for you going through that?
- 29:57Like I remember crying to my daughter one time, like I just,
- 30:01she's like, why are you crying? And she was probably 8.
- 30:05And I said, because I don't want to fail you or your brother.
- 30:07She goes and she goes, she looked at me and we were laying
- 30:10down there in the little pillows and she goes, she put her little
- 30:13hand on my face. She goes, well, you can't fail.
- 30:14I said, why? She goes because you're too good
- 30:16at everything. And I was like, I was like, I
- 30:21you're in trouble now go to your room.
- 30:22I am in my room. I'm like, well, she just put a
- 30:25little hand on my face, Dad, you're good at everything.
- 30:26And I was. Like oh wow.
- 30:28But I felt defeated, like no lights on, like I'm crying
- 30:31because I'm sitting here. They don't know that you're
- 30:35$100,000 in debt in your restaurant.
- 30:37You borrowed everything, you've leveraged everything to put in
- 30:39this restaurant and it's failing.
- 30:40Or you, you try to make payroll or you're, you're just, you
- 30:43don't know what you don't know. And I knew a lot.
- 30:47And the more I realized I knew I didn't know anything at all and
- 30:51I had to swallow pride. And then that's a coming to
- 30:53Jesus moment with yourself. Like, I don't care what I think.
- 30:57What do they want? What am I not doing and how can
- 31:00I hire to replace what on week out?
- 31:02I'm not good at bookkeeping. Hire a bookkeeper that's way
- 31:04better than me. Not good at this.
- 31:06Hire someone who's good at that. I'm not good at like this.
- 31:08Hire someone who's good at that. I'm good at what I'm good at.
- 31:10Let me focus on what I'm good at.
- 31:12I can learn the other stuff, but learning to hire there's, I'm
- 31:17going to say this last thing and that's it.
- 31:19There's three skills, human skill, technical skill, and
- 31:21conceptual skill. Two of you, two of these get you
- 31:24promoted into the next level to get to the restaurant.
- 31:27But if you don't have conceptual skill to solve problems and you
- 31:30make yourself thinking that you're indispensable below I can
- 31:32do it all, you're going to fail. That's the recipe for failure,
- 31:37and that's a hard lesson to learn.
- 31:39You know, I'm so glad that you shared some of these stories
- 31:41here, Jason, because these are the things that don't get talked
- 31:44about very often. And people see what the it's not
- 31:47fun, right? It and it feels terrible and and
- 31:51admitting it out loud to others is like, that's just this
- 31:54ultimate blow to your ego. But this is the kind of stuff
- 31:57that is so common when people are starting businesses.
- 32:01So common. And you see it probably from a
- 32:03lot of your customers today. Oh, and.
- 32:05They don't want to ask for help. And, and it's, it's, it's, it's,
- 32:09it's hard to ask for help. It's hard to say as a grown
- 32:11person that you're failing or that you don't know what you
- 32:13don't know. And you get overwhelmed, you get
- 32:15bogged down. And then it just takes one thing
- 32:17after every day in a restaurant, there is a problem.
- 32:20You are a, if you're not a good problem solver in a restaurant,
- 32:23you will not, you will not. You need to hire one if you're
- 32:25not one, you need to hire someone that can solve problems
- 32:28and just be like, all right, the dishwashing didn't come in.
- 32:30Hey Chris, you're going to go over there and do this.
- 32:32You 2 are going to work the line.
- 32:33I need you to be the Hostess. So you're going to take tables.
- 32:35We're all going to. And if you can't move that and
- 32:37then problem solve in a restaurant.
- 32:40And that's one thing I was really good at conceptual
- 32:42thinking and solving problems. I like solving them so.
- 32:45Is that your superpower? That is my superpower that that
- 32:48that is. That is one thing that and I
- 32:51love the chaos and it's a sickness.
- 32:53It you'll find most restaurant tours or good chefs or people
- 32:57that love this. They love getting beat up every
- 33:00day and coming back the next day and doing like that.
- 33:01I can't believe I did this. And then you like, man, I just
- 33:04did that. Holy crap, let's do it again
- 33:07tomorrow. And it's you do that.
- 33:09You go do a Super Bowl, You go do you feed 30,000 people and,
- 33:13and and and one sitting and then you're like, let me do this
- 33:16again. Logistics, planning.
- 33:19It, it, it, it, it There's a recipe for success.
- 33:22You follow the rest. You will follow the recipe.
- 33:23It's great. If I tell you to bake a cake and
- 33:25I'll give you a recipe, it's probably not going to work out.
- 33:28If I give you a recipe and you follow it, can you tweak it
- 33:31later on? Yeah.
- 33:32Can you make it better? Yeah.
- 33:33But it will come out good. It will be a cake.
- 33:36It might not be pretty, but that comes through experience that
- 33:38come through those 10,000 hours. So one of the big things that
- 33:43you know you're able to help restaurants do is get back some
- 33:46margin points, right? You're getting some better
- 33:48pricing, you're getting on these rebates.
- 33:50I wonder if there's a particular client story that sticks out in
- 33:54your head where you were really able to help them out of a jam.
- 33:58Well, I don't know if it was a particular story, but we went
- 34:02into one, one group and they had very successful restaurant group
- 34:06and they're here in Tampa, Tampa Bay area and they probably had
- 34:09like 15 places Print money. You would know it if I told you
- 34:13the name prints money going down.
- 34:16And I met with the Co at the time.
- 34:18He's a friend now. He's a good friend of mine.
- 34:19David and I probably spoke too fast and he's just like I asked,
- 34:26asked him for a bill. I saved him money, gave him
- 34:28$15,000. She's in the next door.
- 34:32She's right in the other room saving $15,000 on one invoice.
- 34:36Just took a picture of it and he's like you just saved his
- 34:38$15,000 like that. What else can you?
- 34:40What else would you like me to do?
- 34:41Gave me his credit card processing, dropped that, gave
- 34:44me his rebate program, signed him up for that, did insurance,
- 34:51dropped that when we were said and done.
- 34:53I'd probably save this restaurant Group A half
- 34:55$1,000,000 within two hours of me leaving it and they didn't
- 34:58sign any contract with me and didn't pay.
- 34:59I'd get paid on the back end, but not from them.
- 35:02And, and then it was like, then it became a lifelong thing like,
- 35:05hey, Jason, can you help this guy out?
- 35:06Hey, Jason, can you help this guy out?
- 35:08And, and, and that was half $1,000,000 to your bottom line.
- 35:14Like if I can give you 10 to 15% savings just by having a
- 35:17conversation with me. But no one wants to do that.
- 35:22No one wants to be told what they're not doing right.
- 35:24So you have to make it their idea to be like, I'm here to
- 35:27help you if you want it. If not, don't worry about it.
- 35:29Call me when you need me. I'll be here.
- 35:32Say more about that. How do you, how do you make it
- 35:34their idea? How do you help them sort of
- 35:37arrive at the idea? You, I don't, I don't know.
- 35:44I still have a hard time with that to this day.
- 35:46I it's like an adage. I don't know how to say it.
- 35:49Like I don't know how to make them do that.
- 35:52It comes through. They, they like trust and want
- 35:54to do business with you. Yes.
- 35:55At the same time, everybody comes in and tries to sell them
- 35:58something. Everybody's coming into a
- 36:00restaurant too. They they look out there and
- 36:02like, hey, I'm not here. They take your card, you get it
- 36:04and like I did it, like I'll get you get business cards and you
- 36:08just, you know it, it happens. You don't want to be told what
- 36:11you're not doing right. So you have to be like chef, how
- 36:14can I be of service to you? I'll come and place your orders
- 36:17for you every week. Let me walk you through that.
- 36:19Here's here's here's and let me do your order guide for you.
- 36:21Let me take your pricing and and go back and be working for you
- 36:24and I'll give you a laminated 1. I find that when I solve a
- 36:27problem for them, that's one less thing that they have to do
- 36:291 less problem they have to solve.
- 36:31And that's how I get them to trust me and to do stuff is like
- 36:36I have to solve a problem from I have to be a service.
- 36:38If I'm just another liability them they already have fifty of
- 36:40those that walk in the door and they pay every day as a
- 36:43liability everyday piece of equipment, people that.
- 36:47So if I can take one of those things off and solve that
- 36:49problem, make it as easy as possible, then it then it then
- 36:52it's a trickle effect. Then they call me, then they
- 36:54send me text messages, you know like, hey, can you help me with
- 36:57that? Sure, no problem.
- 36:59Make an e-mail. Why do so many?
- 37:01People call you the Restaurant Whisperer, Jason.
- 37:04I got that name from another guy that gave me a podcaster just
- 37:07because I've failed enough. I failed enough to to learn what
- 37:12I what I've learned. And they've been painful lessons
- 37:15and all this stuff is out there for them.
- 37:19Rebates are for them. You don't need me.
- 37:20You can sign up for rebates. There's plenty programs out
- 37:22there. You can dining lines, Fire's
- 37:23Edge, RPP, Consolidated concepts, FRPG 1.
- 37:26There's so many restaurant people out there that are GPS
- 37:29but they're not told you because here's the here's what happens
- 37:33when I'm a cook in a restaurant and I'm getting my my 10,000
- 37:37hours in and I'm going to get my chance to go open my restaurant
- 37:39and this guy's going to believe in me.
- 37:41I take all those food purveyors and all those sales people that
- 37:43were my sales Rep when I was there.
- 37:45I solved the problem. Now going into them because now
- 37:47I have all this, I have a produce guy, dairy guy, all
- 37:49this. Those guys are all in
- 37:50Commission. Those guys are all making money
- 37:53because that's their one thing. Your insurance guy, your ice
- 37:56guy, you're all those guys are on Commission.
- 37:58They don't tell you that his margins are based on Commission.
- 38:03So I'm going to tell you like, look, there's a better way to do
- 38:04it. Here's a rebate for you to
- 38:06offset that. You can negotiate prices.
- 38:08You can ask them like, hey, I need a better price on my
- 38:10chicken. Hey, I, I need to shop it
- 38:13around. So if you're not doing it, those
- 38:14margins go up. That's where the whisper part
- 38:17is. I, I've learned those lessons
- 38:18and, and, and, and I'm there to advocate for the small guy.
- 38:22I want to, I know what it was like.
- 38:24It's painful, man, So hard. Now I can't even.
- 38:27I tell people when they come to me like don't do it.
- 38:31Don't start a restaurant. No, If you, if you have
- 38:34$200,000, put that into something that's going to give
- 38:37you a 10% guaranteed return. Go buy a house, go do something
- 38:39else. You failed 95%.
- 38:44Even though this is your business, this is your industry,
- 38:47you're like, go look somewhere else.
- 38:50It's so. Hard because if you, if you, if
- 38:53you don't own the property and you don't own the liquor
- 38:55license, you have nothing to bank on.
- 38:57If you're not going into it to build good books, good clientele
- 39:00and sell the business to somebody that wants to take over
- 39:02your business in five or ten years and you have an exit plan
- 39:04going to it. You're not going to get anything
- 39:06out of that restaurant. No one wants to come in and buy
- 39:09your, your chairs or your FF and EI go buy restaurants for
- 39:12pennies on the dollar. When they close that you might
- 39:15have spent $100,000 in this pizza oven.
- 39:17I'm going to give you $5000 and you're going to pay me 3000 of
- 39:20that to take it out of there. Because if not, it's going to
- 39:22stay there and the landlord's going to give it away for free
- 39:24because he wants it out because there's another client that
- 39:26comes in that doesn't want a pizza in there.
- 39:27He's going to put a Taco place in there.
- 39:29So he lets me come take it for free.
- 39:31I'm at least going to give you something for it.
- 39:33That's The Dirty side of this business.
- 39:37So there's some recipes for success, but there's also, you
- 39:41know, you have to have that vision, like already knowing
- 39:44that I'm going to do this, to do this, or I'm going to do this
- 39:46forever. Let's talk about sustainability
- 39:50and long term planning, Jason. How do things like ethical
- 39:53sourcing, Community impact environmental Responsibility fit
- 39:57into your business? I don't think it fits into my
- 40:00business being a distributor. Yes, it I, it doesn't matter to
- 40:04me. I work for the customer.
- 40:06If the customer wants it, I'm going to do that, but for the
- 40:09customer. It goes back to that intricate
- 40:12story of what sets you apart from the guy down the road.
- 40:14If you think that that's very important to you, then stick to
- 40:17who you are because people want to come to you because a, you're
- 40:19authentic. You are what you say you are.
- 40:23So if you are, if you believe, you know sustainability and you
- 40:27believe in all the practices, yes, they are good for the
- 40:29environment. You should buy sustainable
- 40:30cheese and meats and produces and all that stuff.
- 40:34You should for the our planet. We all live on it.
- 40:36But that comes down to the story to the restaurant tour wants to
- 40:39tell, hey, can they afford it? Because it's very expensive.
- 40:41It's not cheap. You know, you, you want to get
- 40:44APLA plastic cup, It's $110 a cup where I can get a RPET which
- 40:48is recycled 100% PET recyclable cup for half to 1/3 of the
- 40:53price. How many of those cups can you
- 40:57justify to sell to get that $110 case versus a $50 case?
- 41:01Again, you have to know these things and and look at your
- 41:05numbers, know what your break even is, know how many pizzas
- 41:07you have to sell. A lot of people don't know what
- 41:10that those formulas are that are out there, and that's sad.
- 41:16You've written a lot about a is potential in the restaurant
- 41:20industry. Talk to us about that.
- 41:23Where do you see it being used now?
- 41:25Where do you think it's going? You you can I use a it's AI is
- 41:30open on the screen right here. That's this one.
- 41:32It I can go in here and it will never forget a conversation that
- 41:36I have and I can say you are now my virtual GM and I have a
- 41:40little thing in here. It's my virtual, my virtual
- 41:42management helps me with everything.
- 41:45Take my emails put in there and I can go back and reference the
- 41:47things that I forget Imagine you having a tool that you could
- 41:50talk to that you know it'll be here soon you'll have to be able
- 41:53to put like a gentle manager. You have a little camera on that
- 41:55will remember everything and help you like recap today for
- 41:58me, Table 12 did this, Table 6 did that.
- 42:00These, this, this boom, boom, all those things that you
- 42:02forget. AI can do that now for you.
- 42:07Those glasses, that little AI pens that you can wear, the
- 42:10things that you can do on the on the computer.
- 42:12You can create little AI agents that answer things for you and
- 42:17automate. And if you're not doing it,
- 42:20someone else is doing it and they're going to get your
- 42:21dollars. You have to embrace technology.
- 42:24Unfortunately, it's here. So what can restaurants do right
- 42:28now with AI low hanging fruit? I mean, as much as people don't
- 42:34want to say there's so many tools that are coming out,
- 42:37Gemini's great if you want to do, if you want to take a, you
- 42:41can. Here's a great one you get APDF
- 42:44of five or six vendors, even your, your, your purchases right
- 42:48now. And you want to put that into
- 42:49something and compare prices. You can ask Google Jim and I
- 42:52take this PDF, put in a Google sheet for me like that, tell me
- 42:55the price variances and start on this and you can just start
- 42:57telling you what to do and it will take APDF or even a
- 43:00picture. It's Google Oculus.
- 43:02That's this is what we use to take pictures of our of the
- 43:05stuff like that. I can take pictures of a of a
- 43:10APDF put it in here and it will take that and put it all in
- 43:13columns and it's, it's miraculous.
- 43:16So imagine doing that with the data that you don't want to
- 43:18spend there and key in one at a time and do this and like look
- 43:21at this and key it in like I used to have to do you say take
- 43:24this picture. Can you put this in here?
- 43:26Boom, boom, boom, boom. And it'll say sure, here it is.
- 43:28Would you like me to export this into Google Sheets?
- 43:30Yes. Can you put that in the table to
- 43:31me and tell me, let's add a weather table.
- 43:34How does weather affect or how does this concert affect or how
- 43:37do they you can any idea you have?
- 43:39You could tell the AI right now and make these models and it
- 43:42will never forget a thing. That's low hanging fruit.
- 43:46Imagine having that data like that.
- 43:49Man, crazy Jason, behind most success stories there's usually
- 43:56a chapter that almost broke someone.
- 43:58If we haven't already talked about your example, what's the
- 44:02serious challenge that you've overcome, personal or
- 44:05professional? Man, probably one of the biggest
- 44:10ones I did. I'd signed a personal guarantee
- 44:16for a lease and I, I, it, it was a costly mistake.
- 44:23I knew going into this lease I wasn't, it was a chance.
- 44:26I was like, I, I convinced myself I sold to myself and I
- 44:31bought myself. It's usually on any
- 44:33conversation, someone's buying and someone's selling.
- 44:35If you know where that is, you know, we are, but I was on both
- 44:38ends of this conversation. I fucked myself and do it.
- 44:40I bought it and I was like, yes, this is great.
- 44:45Half million dollars later had to file a bankruptcy early in my
- 44:49career to be able to, to do this.
- 44:51And I was like never again. And I, I was like, either I can
- 44:55just feel like I'm going to give up, don't want to do this.
- 44:58I'm going to be this, I'm going to go be a cook forever.
- 45:02I didn't want to be the 50 year old cook that was working for
- 45:05the me at the time, a 30 year old chef.
- 45:08And I had like, I wanted to grandeur.
- 45:10I wanted to do all kinds of great things and it and it and
- 45:15and I had to swallow my pride, man.
- 45:18A lot of restaurant owners and a lot of people don't want to
- 45:20swallow their pride. They think they know it and they
- 45:22think they know it all. But if you're the smartest
- 45:24person in the room, you were in the wrong room, man.
- 45:29You need to hire a talent. You don't want to hire people
- 45:31that you're better than so that you can feel better and stroke
- 45:33your ego. You, you want to be around other
- 45:37people that are better than you. All it's going to do is elevate
- 45:40you. You want to be a millionaire,
- 45:41hang around millionaires. You want to be a billionaire,
- 45:43hang around billionaires. You want to be you want to be
- 45:44broke, Take advice from broke people.
- 45:47I'm not. There are people way smarter
- 45:48than us that came up with that. It's the same thing in the
- 45:51restaurants. I thought I knew what I knew and
- 45:53I was like, forget that. And I effed up.
- 45:55Seriously. Seriously.
- 45:58What was that like for you going through that period?
- 46:01What's that? What was it like for you going
- 46:04through that period of time where you're filing bankruptcy
- 46:07and you've got all these uncertainties and these bills
- 46:09and this debt hanging over your head?
- 46:14A lot of soul searching, a lot of like, what was me?
- 46:18Oh boohoo feel sorry for myself. But then I realized I, I read
- 46:21this book and it was, I don't remember the name of the book,
- 46:24but it was an adage, like suddenly a man with no options
- 46:26has every option in the world. And I realized it's done.
- 46:29It's over. Now I can do anything I want.
- 46:31I can rewrite it, but now I can rewrite it with like the right
- 46:34stuff and the things in mind. So it was scary.
- 46:38I didn't know what I was going to do.
- 46:40It's never as bad as you think it is.
- 46:41In the moment you break a bone, it hurts.
- 46:43It hurts so bad. But two months later, three
- 46:46months later, you never forget it.
- 46:47It's done. A hurricane lasts a day, 8
- 46:51hours, really bad 4 hours like Oh my God it's gone.
- 46:54Then it's pick up the pieces and the light goes on.
- 46:57It's a disaster. Pick up the pieces, move on,
- 47:00learn it, rebuild it, build it stronger.
- 47:03If you don't learn from it, you're going to make that same
- 47:05mistake twice. So you got to a point during all
- 47:10of that where you were there was this realization that, OK, this
- 47:14is actually a helpful reset point.
- 47:16Now I can go out and I can do things the right way and I can
- 47:21do anything the. Sky's the limit, yeah.
- 47:25What did? It take to get to that point
- 47:26though. Believing in myself, surrounding
- 47:33myself with people that believed in me, Having your daughter put
- 47:36your hand on your face and telling you you're good at
- 47:38everything and remembering who you are.
- 47:39What got you there? I, I, I think that you have to
- 47:44know who you are and, and know what you're capable of.
- 47:48If you think you can do something and the next person
- 47:51thinks they can, you're both right.
- 47:53It's not up to me to, to tell you.
- 47:54So that's the biggest things. Like I believe I can do anything
- 47:57and I know I can't. I might not, I might not bake
- 48:00the cake right the first time, but give me 10 * 20 times.
- 48:03By that 50th time, that cake is going to be beautiful.
- 48:07By the 100th time, imagine what it's going to be.
- 48:09That gets me excited. Imagine what it's going to be in
- 48:11the future. Like I keep putting in the work.
- 48:13Imagine what it's going to be like tomorrow if you go around
- 48:18thinking about how bad things are going to be every day and
- 48:20how bad it is, you're just going to see more the bad.
- 48:22But like, man, I got some wins today, dude.
- 48:24Like I got set myself up tonight for tomorrow.
- 48:27Put out my pants. Make sure I pull out my that
- 48:29little bit of stuff when you go and you leave, like here's my
- 48:32stuff. Put the tongs, put like the I
- 48:34would make sure anyone's set the kitchen.
- 48:35Like here's your pants, here's your spatula, here's your
- 48:38ladles. Here's everything I needed when
- 48:39I come in the morning because that's a win that day.
- 48:41I started off the day with a win.
- 48:43Don't matter. I'm one, I'm one up.
- 48:46But if I come in that day every day, like not setting myself up,
- 48:49the future me for success, I'm just going to have more of that.
- 48:52I'm carrying yesterday in the day, yeah.
- 48:57Lots of attention to details, lots of planning, lots of
- 49:00focusing on the good. Because the good and the bad are
- 49:03always going to be there together, right?
- 49:05Where are you going to focus your energy?
- 49:08Yeah, and it's a choice. You want to change.
- 49:11You have to choose to make the change you can.
- 49:13Nothing's going to come by wishing.
- 49:14Or, you know, as much as I love to to pray, and then I do all
- 49:17the time, I still have to put the artwork in.
- 49:21For every action, there's a reaction.
- 49:22That's science. That's a fundamental law of
- 49:24nature. Like for every action, there's a
- 49:25reaction. So if I want to change, I have
- 49:27to put a change in it to get it out.
- 49:30I ain't going to wish it. So yeah.
- 49:36Jason, we've already talked about high VOC is, you know, as
- 49:40we speak moving into a new warehouse, you've got this new
- 49:4355 foot piece of equipment coming in.
- 49:47What are some other exciting things on the horizon for high
- 49:50VOC that we haven't talked about yet?
- 49:52Let. Me think we will be.
- 49:56We are going to have a machine that is coming where we'll
- 50:00actually be able to make #3 craft boxes, boats, the French
- 50:05fried boats, things like that. I'll be able to brand them.
- 50:07We'll be able to do many actually manufacture things in
- 50:12the US this year, not in just including cups and stuff like
- 50:16that, but we'll actually be able to start bringing that back.
- 50:18That's that's exciting to for me.
- 50:21We have a patent on a, we're the distributor of Safe Seal pizza
- 50:24box, which is a global patent on a tamper proof pizza box.
- 50:27So you have a tear strip on it so no one can get in there and
- 50:30open your pizza for delivery. I think that's going to be,
- 50:34we're doubling down hard on that, that safe seal.
- 50:38I mean, I don't know. I wanted to, I want to keep
- 50:42growing and keep doing what I love so I can go do the other
- 50:45things that I love after this. What's that?
- 50:49Man, I do a lot. I love.
- 50:51I love doing the stuff I do with charity.
- 50:53I do a lot with the Children's Cancer Center.
- 50:55I auction myself off and I do in home cooking experiences and
- 50:59then it raises money, you know, anywhere from $20,000 a pop for
- 51:0210 people in their house. But I bring in one of my chef
- 51:05friends from, you know, New York or a craft cocktail guy from
- 51:09here and we do this whole experience in your house and you
- 51:11donate it, we cook it and then it's like, boom, I do that.
- 51:14And then I cook the class every month for them.
- 51:18And then the kids, the kids with cancer.
- 51:20And I love it. I if I could do more of that and
- 51:24just be involved, like my whole wall over here is just got
- 51:27little, little things of like that.
- 51:30I want to do more just you're only here once, man.
- 51:33That dash is all you get born this day, dead that day.
- 51:36That dash is everything that matters.
- 51:37So I got to make sure that counts for something.
- 51:39So this is all doesn't mean any. I can't take women, but I could
- 51:42take those memories and those lives of that touch.
- 51:44So that's what I want to do more of.
- 51:46I love that. Yeah, man.
- 51:49Jason, I've just got one more question for you today.
- 51:51But before I ask you, I want to do 3 quick things.
- 51:53First of all, anybody who wants to get in touch with Jason
- 51:55Schofield today, go to their website, very easy to remember,
- 51:59hivevoc.com. And there's a Contact Us page
- 52:03right there that you can get in touch with them very easily.
- 52:06hivevoc.com. hivevoc.com. Also, if you're enjoying the
- 52:12show, a quick comment or review on your favorite podcast app
- 52:15goes a long way towards helping others discover our show.
- 52:18So thank you for taking a quick moment to do that right now.
- 52:22And as a reminder, if you want to get more restaurant employees
- 52:25access to therapists, doctors, and prescription meds that, as
- 52:28paradoxical as it seems, actually increases your
- 52:31company's net profits, reach out to us at Add Back benefits.com.
- 52:36All right, Jason, Well, last question for you today.
- 52:39What is 1 specific thing that you hope to be celebrating a
- 52:42year from now? Oh man, my, I, I, I would have
- 52:51put a dent. I want to I want to have doubled
- 52:55or doubled my, my revenue and that's going to come through
- 52:58some merger and acquisitions. And I have some things on the
- 53:00dinners next week and South Florida that that might be a
- 53:04very morality to be able to grow this into something that I can
- 53:08do some damage with. Oh man.
- 53:12The most interesting thing right there at the end.
- 53:14There's some MNA planned here. Yeah, lots of MNA this year, a
- 53:18lot of the guys want to retire. A lot of them just writing it
- 53:20down on like little books, mom and pop 65 year old guys that
- 53:23have been doing it forever. They just they don't have any
- 53:25technology. They don't have the technology
- 53:26stack. They don't can't do it.
- 53:27I want to buy them and just let them have money and give them,
- 53:30treat them like a, a 1099 employee and give them a
- 53:33Commission on it. And we just take over all their
- 53:35business and enveloping into us as a SBU.
- 53:37That's what I want to do. Like the RV world guy, he,
- 53:40that's how he got his well, his big, he went around all the
- 53:43little RV guys, strategic business unit, SBU D them into
- 53:46his big one, then exited one day and then he gave them all a
- 53:49piece of the EBITDA again on top of it.
- 53:51And against that kind of fits into the hive.
- 53:53You have all these little hives everywhere and you just make
- 53:55them all. I can really grow it and that's
- 53:57the plan. I love it.
- 53:59We're going to check back in, in 12 months, see how that's coming
- 54:02along. Jason Schofield from High VOCI
- 54:05want to be the first to thank you for sharing both your time
- 54:07and your story with us today. I really appreciate you being
- 54:10here. Thank you so much.
- 54:13Folks, that's a wrap on another episode of the Inspired Stories
- 54:16podcast. Thanks for learning with us.
- 54:18And if one thing stood out, try putting it into action today.