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Humanizing Bereavement Recovery | Nick Cherry | Ep. 292
When a consumer passes away, how a financial institution responds defines its core values.
On this episode of Receivables Podcast, host Adam Parks connects with Nick Cherry, Divisional CEO of Phillips & Cohen Associates, to examine the rise of specialized deceased account care, a discipline where high-touch empathy directly drives operational success.
Tune in for a strategic look at how technology, compliance, and genuine compassion intersect to set a new standard for international estate recovery.
Podcast Website:
https://receivablespodcast.com/videos/deceased-account-care-nick-cherry…
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