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TRP 343: Can Trust be Measured? with Kim Bohr
Everyone says trust matters. Kim Bohr can prove it — with data.
Kim Bohr is President and CEO of SparkEffect and the researcher behind the State of Organizational Trust™ — a national study that shows trust directly impacts revenue, reputation, and retention. In this episode, Kim joins Scott Love to answer the question most leaders never think to ask: can trust actually be measured? And if so, what do you do with the answer?
What you'll learn:
Why trust is a measurable, tangible asset — and how SparkEffect's Trust Performance Index proves it
The 5 domains of organizational trust: strategic…
The skinny
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