Shoptalk Fall Exclusive: Narvar’s Role in Retail Innovation & Post-Purchase Intelligence
In this interview recorded live at Shoptalk Fall 2024, Chris Walton and Anne Mezzenga interview David Morin, VP of Customer Strategy at Narvar, about the importance of post-purchase intelligence in retail.
Key highlights include:
[2:00] How Narvar empowers over 1,500 retailers with data-driven post-purchase solutions
[4:10] Discussion on delivery estimates, return policies, and enhancing customer satisfaction
[8:00] The role of post-purchase in unified commerce
[10:20] Preparing for holiday season logistics and return strategies.
Thanks to Narvar and Microsoft for making all of Omni Talk…
The skinny
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