Season 1 Episode 3 Kris Nichols - The CTO
What does it actually mean to be a great CTO—and why does it matter so much more than most people realize? In this episode, host Lori Henricksen sits down with Kris Nichols, a seasoned Communications Training Officer with New River Valley 911 Authority, for an honest, practical conversation about what it takes to train the next generation of 911 dispatchers and build comm centers worth being proud of.
Kris didn't set out to work in emergency telecommunications—but once she found it, she found her calling. She shares how that unexpected path led her to discover a passion not just for…
The skinny
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