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Why "Beautiful" Isn't Enough: Designing Hospitality People Come Back To - Craig Stanghetta, Ste Marie
In this episode, we're learning from Craig Stanghetta, Founder and Creative Director of Ste Marie, about why the most successful hospitality concepts are designed around emotion rather than just aesthetics. Drawing on his background in theatre, Craig shares how story, risk, and a balance of comfort and wonder shape spaces guests actually return to. He also shares what emotional design looks like in an increasingly AI-driven world and why human connection remains hospitality's most durable advantage.
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