Latest / Loud & Lifted / Young Women in Leadership: Building Community in the Restaurant Industry with Satyne Doner
Transcript
- 0:00Welcome to Loud and Lifted, the podcast where
- 0:02we're done whispering about what women need to
- 0:04do to be more supportive of each other, and we're
- 0:06ready to say it louder for the ones in the back.
- 0:08I'm your host, Betsy Hamm, and today's guest
- 0:10is living proof that leadership doesn't come
- 0:12with age requirement and courage doesn't wait
- 0:14for permission. Satine Donner is the associate
- 0:16editor of Women in Restaurant Leadership at QSR
- 0:19and FSR magazines. And she's not just writing
- 0:22about change in the industry. She's leading it.
- 0:24She's building a national platform that elevates,
- 0:27educates, and empowers women, and she is showing
- 0:29up with purpose and power. She's bold, she's
- 0:31grounded, she's young, and she's here to talk
- 0:34about building platforms that actually support
- 0:35women, not just with social media posts, but
- 0:38with real opportunity. Let's get loud and lifted
- 0:41with the unstoppable Satine Donner. Welcome,
- 0:51Satine! Hi. How are you today? Good. Thank you
- 0:54so much for being here. Thank you. Well, here
- 0:57as in you're in Florida, right? Yes. Here is
- 1:00Tampa, Florida. I will represent. Nice. It's
- 1:03hot here. We're getting ready to be summer for
- 1:06the next 10 months. Yeah. I'm slightly jealous
- 1:08because we cannot get out of this like cold weather
- 1:10in Pennsylvania. So I would love some nice Florida
- 1:13weather about right now. I know a lot of people
- 1:15are here on spring break right now and I'm like,
- 1:18welcome. Yeah. You're like, welcome. Please leave
- 1:20soon. Yeah. So you've been in Florida your whole
- 1:23life. Just tell us a little bit about yourself
- 1:25before we get into the world. We'd love to hear
- 1:27your story. Yeah, absolutely. So I am a very
- 1:30rare Florida native. I grew up in suburb of Tampa,
- 1:34a tiny town called Tarbon Springs. It's a great
- 1:37place if you love Greek food, just so you know.
- 1:40They have something called the sponge docks.
- 1:42So they have people go out every morning and
- 1:45they dive into the water for sponges that you
- 1:48can use, you know, as a loofah or something like
- 1:50that. fact about Tarpon Springs, Florida. Like
- 1:54I said, I grew up in this area for the past...
- 1:57How old am I? I just had my birthday like three
- 1:59weeks ago. Oh, happy birthday. 23 years of my
- 2:01life. Thank you so much. Baby. You're a baby.
- 2:05I love it. So yeah, I haven't flown too far from
- 2:09the nest. My horse, I've had him for almost a
- 2:13decade. I keep him about 30 minutes from downtown
- 2:16Tampa. People are always surprised when I say
- 2:18that. They always say, you know, I didn't know
- 2:21there was land outside of Tampa. And I said,
- 2:24yes, you just got to look for it. Basically,
- 2:27that takes up all my free time. So if I'm not
- 2:29here, not writing, not working on the world platform,
- 2:33I'm usually out riding my horse or cleaning a
- 2:36stall. The funniest and like the most creative
- 2:39ideas I've ever had in my whole life have come
- 2:41from the inside of a stall covered in dust. It's
- 2:44very unglamorous. Okay. Like while you're cleaning,
- 2:47not while you're actually riding. Nope. While
- 2:49I'm cleaning stalls, quiet, it's peaceful. I
- 2:53mean, most people say the shower or driving a
- 2:56car or going for a run, but okay, cleaning up
- 2:58a horse stall. That is the first call. I love
- 3:01it. Hey, it's clearly working because in your
- 3:0423 years, you have been making quite the impact.
- 3:07So for those... those people who are not familiar
- 3:10with women in restaurant leadership, tell us
- 3:11what it is and how it got started and how you
- 3:13even got involved in this. Oh my goodness. Well,
- 3:16I will try and be quick with this. So let's roll
- 3:19the scenes way, way back, way back to September
- 3:232023. So I was an intern for QSR and FSR magazines.
- 3:29We're a B2B magazine that covers QSR and FSR.
- 3:32So basically the entire restaurant industry.
- 3:35And we have a very large event every year. September
- 3:39in Atlanta. And what started as a women's networking
- 3:43hour very quickly turned into the fire marshals
- 3:47telling us, hey, you have too many women in this
- 3:49room, too many people, we got to shut this down.
- 3:52So have to give the credit here to our editorial
- 3:55director, Danny Klein, he, you know, saw this
- 3:58idea, he saw there was obviously something there.
- 4:02And a lot of the women in the room, just, you
- 4:05know, thinking off the top of my head, they eventually
- 4:07be became what was world's board. They told him,
- 4:11you know, we should do something. We should do
- 4:14something more. There's more that we can do to
- 4:17uplift women in the industry and bring them together.
- 4:21So September 23, hang with me here. Six months
- 4:24later, Danny put together the very first women
- 4:28in restaurant leadership, we call it Whirl, event
- 4:31out in Nashville, Tennessee. He put together
- 4:35an advisory board of about 20 people at the time,
- 4:38I think 24. And they sort of went out and recruited
- 4:43people for us. And we sold out that event with
- 4:46300 people, which was crazy because this event
- 4:49just came up out of thin air. In six months.
- 4:52That's amazing to pull together. Yeah. And I
- 4:55was there for that very first event. I was still
- 4:57an intern. I was finishing up my senior year
- 5:00of college. I remember being very Scared honestly
- 5:04there are so many different types of leaders
- 5:07you know you have people who have been in the
- 5:09industry for decades you have people who are
- 5:11you know just starting out people in the mid
- 5:14level and there was just so. much happening that
- 5:17I felt like a deer in headlights at the time.
- 5:20I was just in the back of the room and just kind
- 5:22of taking it all in. Little did I know, you know,
- 5:25Danny always has tricks up his sleeve. You're
- 5:27like, I'm sitting there trying to figure out
- 5:29what I'm going to do with the rest of my life.
- 5:31Because, you know, that's what it feels like
- 5:33when you're getting ready to make all these big
- 5:36decisions. Nothing is working for me, you know.
- 5:39What am I going to do? So right after the first
- 5:43world event, Danny called me right outside my
- 5:46class. My phone was about to die. He's like,
- 5:48hang on, find a charger. I've got something.
- 5:50The best opportunity. You'll never get anything
- 5:53cooler than this. To take over the women in restaurant
- 5:57leadership, not just the event, but create a
- 6:00platform for it. I said yes. I mean, I said yes
- 6:04in three seconds. I was like, yeah, totally.
- 6:08And I didn't really understand what the impact
- 6:11that I would have at the time or what I was walking
- 6:13into. I just wanted a job. I had bills to pay.
- 6:17So I was like, I'll take any full -time job.
- 6:20But what ended up happening, I started last June.
- 6:23So I'm getting ready to celebrate my one official
- 6:25one year of working full time. We built out an
- 6:29entire what I call the engine of products. So
- 6:33we have, you know, the magazine, the print stories,
- 6:38we have a digital platform for digital stories,
- 6:42we've got a newsletter, a podcast, a webinar
- 6:46series, virtual hangouts, you know, like little
- 6:49zoom sessions every month. And of course, our
- 6:52signature event, which we announced today, we're
- 6:55bringing to the larger event in September. So
- 6:59I've got lots of things going on workshops. And,
- 7:02you know, hang on with me here. I know I've been
- 7:04yapping about. Oh, great. There's so many different
- 7:07things that, you know, we've turn this idea of,
- 7:10you know, how can we serve the community? How
- 7:12can we bring women together? How can we be the
- 7:15bridge between, you know, leaders who have been
- 7:17in the industry forever and leaders who are making
- 7:20looking to make their next pivot? You know, how
- 7:22can we and even newcomers into the industry?
- 7:24How can we? elevate, educate, and empower. And
- 7:28whether it's through the digital stories that
- 7:30I write to help bring visibility and awareness,
- 7:33or it's, you know, our Barbie party networking
- 7:36event that, you know, everyone's silly and connecting
- 7:39with each other. We just want to have an impact
- 7:42and, you know, foster conversations that help
- 7:45push women in the industry forward. And now we
- 7:48have, you know, we just welcomed our new board,
- 7:51our advisory board. I flipped it over, spent
- 7:53the past two weeks, you know, sourcing. We have
- 7:5640 board members, brand new from all over the
- 7:59industry. Very proud because we brought in some
- 8:02Gen Z board members. So it's very diverse in
- 8:05terms of, you know, age, job, title, you know,
- 8:10how long you've been in the industry. So I just
- 8:12want to represent everybody. And I love that.
- 8:15I love that it is representing everybody that,
- 8:18to your point, could be somebody who's just starting
- 8:20off into the world and somebody who's been doing
- 8:22this for 30, 40 years because there's something
- 8:25to be learning from. each of those people, no
- 8:27matter how much experience they have. So I love
- 8:29that it's not just, oh, you have to be VP, C
- 8:31-level, whatever it is. Let's get them while
- 8:33they're young, essentially, and teach them how
- 8:38this can work when we work together. So I think
- 8:40elevate, educate, empower. Those are your three.
- 8:44I love that. Elevate, educate, empower, and then
- 8:46our backup is unite. lead, inspire. So those
- 8:50are just sort of, you know, the values that I
- 8:53hold really near and dear to me. And I think
- 8:55the other thing about Whirl, it's very, it happened
- 8:58very organically. I think the community just
- 9:01needed a safe space and they really held on to
- 9:03that. And it's kind of like surfing. I mean,
- 9:05we've been surfing this wave of energy and I'm
- 9:08just here to sort of guide, be the good shepherd
- 9:11of this energy. And for us, you know, leadership
- 9:15doesn't look like one thing. You can leave. And
- 9:18I think Rhonda Levine, one of our board members,
- 9:20she's the CEO of Ziosk, she said you can leave
- 9:23from any seat. So I personally really hold on
- 9:26to that. And I actively encourage anyone to come
- 9:30be a part of what I call the world of world from
- 9:33anywhere. That's awesome. And I'm sure you're
- 9:35getting a ton of ideas and feedback from not
- 9:38just the board members, but just women who have
- 9:40participated. So how do you How do you prioritize,
- 9:43right? You're probably, and probably even just
- 9:45personally, you probably have a million things
- 9:47that I wanna do this, this, and this. How do
- 9:48you just take a step back and prioritize how
- 9:50you're gonna spend the time and energy? Yeah,
- 9:53so that's been a learning curve for me. That's
- 9:56always probably gonna be a learning curve. Yeah,
- 9:57this is a learning curve because this is my first
- 10:00full -time gig. This is my first time sort of
- 10:03learning how to strategize and brainstorm in
- 10:06a professional setting. So there has been a little
- 10:09bit of a curve there, but I have such an incredible
- 10:11I mean, the support from my editors, from my
- 10:15editorial director, from the sales team, from
- 10:19our events team, they really do stand behind
- 10:23me and help uplift me. And they have all really
- 10:26taken me underneath their wing. So anytime I
- 10:28have questions about how do I prioritize things,
- 10:31they are there to guide me. And you're right,
- 10:34I am getting pitches and through my email and
- 10:38through LinkedIn. And sometimes it does feel
- 10:41never ending but I just tell myself that is a
- 10:44very good problem to have and it's just more
- 10:47opportunities for me to either tell stories of
- 10:51the incredible women of this industry or you
- 10:53know I always ask people what's on your mind
- 10:55and what's on your heart and how can I help get
- 10:58that story out. So usually, I mean, more logistically
- 11:02speaking, I'm very hands on. So I am thinking
- 11:05about getting a giant whiteboard to like brainstorm
- 11:07and think about, you know, every month, what
- 11:10do I want to highlight? But I usually have keep
- 11:13a journal, I brain dump brain dump often in my
- 11:17journal. And just on a day to day, I try to,
- 11:19you know, what's main priority. We're still journalists
- 11:22at the end of the day. So yesterday was our print
- 11:25deadline. So Monday and Tuesday, I really had
- 11:28to turn everything off, like all my notifications
- 11:30just so I could go in what I call the layer,
- 11:33my little writing lab, and get these stories
- 11:36out because I take it very seriously. I take
- 11:38everyone's story as if it were my own. And I
- 11:42want to do them these women justice when I tell
- 11:44their stories because it's important to them.
- 11:46It's important to me. You know, and you just
- 11:49bring up a really good point about the the journalist
- 11:51piece that that's obvious Of course, you're a
- 11:52journalist But I wonder if that's part of the
- 11:54success of world is because it's journalists
- 11:57running it and your jobs are to tell story So
- 12:00you're able to connect with people and pull out
- 12:02that emotional connection that maybe sometimes
- 12:04doesn't happen when you're with an organization
- 12:06That's just sort of you know, maybe scheduling
- 12:07a few events They do a few social posts, but
- 12:09just doesn't create that engagement and that
- 12:11story that gets people like sucked in, right?
- 12:13Like it's sort of like you're building this,
- 12:15um, I don't want to call it a cult, but you're
- 12:17building this organization where people have
- 12:19so much love, I guess. I call it the cult of
- 12:22love. Okay, good. Because, I mean, it's a, it
- 12:24really is a community. We started last June,
- 12:27you know, we created the LinkedIn and today it
- 12:29has almost 7 ,000 followers. Our second world
- 12:33event sold out at around 500 people and we had
- 12:36a waiting list. And I mean, I will tell you,
- 12:39Betsy, like I am not a trained journalist. I
- 12:42didn't go to school to be a journalist. I'm a,
- 12:45you know, it just happened by happenstance. I've
- 12:47always loved to write my entire life, but I went
- 12:49to school for business. So this is very, you
- 12:52know, goes hand in hand, but I'm just so passionate.
- 12:56I treat everybody in the community. It's really
- 12:58hard, but I don't care that it's difficult to
- 13:01make those connections with people. If it's your
- 13:03first time at an event, you know, I don't care
- 13:05if I'm busy. I want you to come find me so I
- 13:08can. you know, walk you through. And I know how
- 13:11intimidating it is to come to these large industry
- 13:14conferences, because I've been there. I was literally
- 13:16just there last year. I'm just I mean, I am a
- 13:22huge empath, but You know the I know how intimidating
- 13:26again these events can be I know how intimidating
- 13:28it is Totally go on a panel for the first time
- 13:30or even just raise your hand, you know in any
- 13:33professional setting So if there's something
- 13:35I can do to help or you know, what we've done
- 13:38really brilliantly I think is build out this
- 13:40board of 40 plus board members and we now we
- 13:44have 40 legacy board members, our world OGs is
- 13:48what I call them. They show up. They are so generous
- 13:52that they volunteer their time to helping this
- 13:54community. They show up at these events. They
- 13:57are great brand ambassadors. They help with bringing
- 14:01in the newbies and the first timers. And, you
- 14:03know, it's not just me. It's a whole suite now
- 14:05of people who are dedicated to the movement.
- 14:08and giving back. And you're so right on the intimidation
- 14:12part. I think that's a struggle especially for
- 14:14women. I think it's for everyone, but especially
- 14:16for women. And a lot of times in the restaurant
- 14:18industry, you walk in and when I started going
- 14:20to some of the leadership stuff, I was like one
- 14:22of the few women. So then it's that whole struggle
- 14:25of not feeling confident, maybe changing how
- 14:27you behave or perform. But when you're in a group
- 14:30of women, It can go one of two ways, right? Like
- 14:32it can feel like a little intimidating. Maybe
- 14:34you lack confidence and it feels more competitive,
- 14:37but you've managed to create this atmosphere
- 14:40where, because part of it is your energy and
- 14:42your personality. You're so welcoming. You're
- 14:44so high energy. You always seem happy, right?
- 14:47Like that's awesome that you're able to create
- 14:49this atmosphere that people feel comfortable
- 14:51and feel safe in essentially, which I think is
- 14:54then when we can really grow and learn a lot
- 14:56when people are just feeling comfortable and
- 14:58safe in the environment they're in. And that's
- 15:00you. to the fact that you've done that in a year
- 15:01is like. kudos to you. Thank you so much. And
- 15:05I don't really know how it happened. I'll be
- 15:07honest. Somehow my personality has just sort
- 15:11of bled into the movement. But at this point
- 15:14now in my career and just having a clear view
- 15:17of what I want world to be and the impact I want
- 15:20it to have, it's becoming more intentional and
- 15:23my eyes are just open to how this affects others.
- 15:26But I mean, I'll give you an example. How can
- 15:28you feel intimidated when you're at a networking
- 15:31event? and everybody has fluffy pink light up
- 15:34cowboy hats. You have people walking around dressed
- 15:37like Barbie. Our editorial director has a fake
- 15:40Barbie box on it. We do these events with the
- 15:46intention to make networking easy because we
- 15:48know how hard it can be. We have first timer
- 15:51meetups. We have crazy wacky Barbie parties.
- 15:54And some people might say, oh, it's a little
- 15:56unbuttoned. It's not professional. who said leadership
- 16:00development had to be so buttoned up? I mean,
- 16:03we can let loose and have a little bit of fun
- 16:05and just get rid of some of those barriers that
- 16:08make, you know, leveling up hard and making connections
- 16:12hard. Sure. I love that. So have you run into
- 16:16any like negative feedback or support, whether
- 16:19from other women or from men be like, what is
- 16:21this? Why are you guys doing this? How's just
- 16:22the feedback outside of this amazing group that
- 16:24you're creating? Yeah, I mean that's a great
- 16:28question Certainly over the past, you know year
- 16:31and a half almost two years of doing world We've
- 16:34gotten you know, we still get the what is world
- 16:37question But I just view that as an opportunity
- 16:39to educate them on just it's a very powerful
- 16:43case study in you know, the power of shared voices
- 16:47of connection and community and You know, of
- 16:50course you get the you know our men allowed I
- 16:54mean, we had, yeah, yeah. I mean, it is women
- 16:58in restaurant leadership, so it is marketed very
- 17:00specifically. But, you know, there is something
- 17:03to be said about allyship and male allyship.
- 17:05And we very much cherish our male partners and
- 17:09how they can help. I mean, just being real, sometimes
- 17:12when your boss or your mentor is a man and has,
- 17:15you know, in some industries, the power to unlock
- 17:18things, sometimes them. helping you raise your
- 17:21hand and that can be a big unlock for people.
- 17:24Absolutely. There's something to be said about
- 17:25that. Yeah and I'm a big fan of mentorship and
- 17:29I talk a lot about mentorship and making sure
- 17:31you have mentors and that when as you grow in
- 17:33your career that you become a mentor but I think
- 17:35the other piece too that that we I don't talk
- 17:37about enough I don't know if other people do
- 17:38it's just the sponsorship piece of it where somebody
- 17:41is sponsoring you and a lot of times it probably
- 17:43is a man if he's in a higher position or whatever
- 17:46it is where he's going to say your name, he's
- 17:48going to recommend you for a project when you're
- 17:49not in the room. Being intentional as that grows,
- 17:53how do you find mentors? I think sometimes people
- 17:55think it's this formalized, will you be my mentor
- 17:58proposal? It's not like that. It's making connections
- 18:02and reaching out. When I first took on the CEO
- 18:05role at Duck, I was like, oh my gosh, I don't
- 18:07really know other CEOs. This is all new. I was
- 18:10just on LinkedIn, reaching out to people like,
- 18:13hey, I'm needing my role, would love to talk
- 18:14to you, would love to have feedback. And some
- 18:17of those casual conversations ended up being
- 18:19longer relationships where I'm still in touch
- 18:21with those people. It might be a random text
- 18:23of, hey, have you ever dealt with this? Could
- 18:25you help me with this? Or do you know somebody
- 18:27who does that? So sometimes it's informal. having
- 18:31a vehicle like Whirl to be able to meet people,
- 18:34you know, that would have been a whole other
- 18:35game versus me and my like, blinding links, LinkedIn
- 18:38messaging to people hoping that they write back.
- 18:41I mean, yeah, it can be scary, especially on
- 18:44LinkedIn. It's like how do I do this? How do
- 18:46I not come off like salesy? Because we get so
- 18:49many cold experiences every day. But I think
- 18:52we do get comfortable in our bubbles and we feel
- 18:55safe there. So it can be hard to sort of reach
- 18:58out. So I'm trying to, with Whirl, create just
- 19:00a very big bubble, very big wide bubble that
- 19:03can help bridge people together and have those
- 19:06conversations. And people have gotten jobs through
- 19:09Whirl. People have met their mentors through
- 19:11Whirl. I mean, just the messages that I get,
- 19:14they They remind me of why I do this when I get
- 19:17messages like that of people, jobs, mentors,
- 19:21even just a friend. I mean, sometimes I do think
- 19:24we're going through a loneliness epidemic. I
- 19:26think it affects a lot of people. I mean, my
- 19:29first job right off into the workforce, I work
- 19:31from home. So I understand sometimes when you
- 19:35get really deep into the grind and your deadlines
- 19:38and all this, it can feel isolating. So it is
- 19:41nice to have that. breath of fresh air and just
- 19:44that person who asks how you're doing. No, I
- 19:47love that. And if it's once or twice a year or
- 19:50different conferences to be able to see people
- 19:51in person. I went to a conference a month or
- 19:54so ago and I was so happy to see people that
- 19:56I just haven't seen and be able to connect in
- 19:59person. That goes back to the loneliness thing
- 20:01and just having that real life connection and
- 20:04having those network events that are not intimidating
- 20:06is super smart. So I love that. So do you have
- 20:09any like metrics that you guys are using from
- 20:12a number standpoint or is this just kind of like
- 20:14the growth perspective? Like how are you going
- 20:16to measure success over the next year? Yeah,
- 20:18absolutely. I mean, of course we are, we have
- 20:21our sponsors, so we run metrics in that number,
- 20:24you know. we're always looking to start at strike
- 20:26up partnerships that way. We are starting, you
- 20:30know, branded content studio. That's something
- 20:33that we have had within the larger company that
- 20:36we're going to do for world, which is exciting.
- 20:39Of course, we're looking at how many people come
- 20:41to the conference year over year. So just the
- 20:44technical aspect of that. But for me, again,
- 20:47it's just how do you measure an impact? I mean,
- 20:50it's from the stories I tell, it's from the messages
- 20:52I get, you know, just seeing the amount of people
- 20:56every year grow at the event. When I stand up
- 20:59there on that stage and I see everybody, I'm
- 21:01like, this is amazing. So I just hope me personally,
- 21:05just how can I reach out and touch more people's
- 21:08in their lives? That's great. That's good. Well,
- 21:11and I said to you earlier, one of the reasons
- 21:13why I wanted to have you on is because I talk
- 21:15about people who are actually taking action to
- 21:17make things happen. Now in the restaurant industry,
- 21:20everybody knows you. You are like celebrity at
- 21:22this point, which is so awesome. I love it so
- 21:24much. Totally. Because even I get stuck in my
- 21:30own bubble. Hey, you're top 30. You just won
- 21:32that award for top 30 women in the industry,
- 21:35right? So another awesome kudos to you. But I
- 21:37think as we look outside the restaurant industry,
- 21:40part of my reason for wanting to have you on
- 21:42was because there's a lot of other industries
- 21:44where a world doesn't exist. So what's your advice
- 21:47to others in different industries who want to
- 21:49start something like this? How do you get the
- 21:51momentum? And I'm sure it's baby steps, but how
- 21:54do you just start to kind of get this in place
- 21:56that people in other industries can try to replicate
- 21:58this. Yeah. The first thing I would say is act
- 22:02first, post later. So a lot of the things that
- 22:06we do at Whirl behind the scenes. before we even
- 22:10make that social media post, we're already the
- 22:13stories already out there, you know, the workshops
- 22:15already in motion. So in that way, we're very
- 22:18genuine and authentic in the fact that we want
- 22:21to make the impact and then post about it later.
- 22:23You know, it's not our first priority to have
- 22:26it on socials just to get clicks. So that's number
- 22:29one. But from a logistical standpoint, I would
- 22:31say any industry that you're in, unfortunately,
- 22:34if you're a woman, I'm sure a lot of the things
- 22:37are universal, like for example, imposter syndrome.
- 22:40I think we've all felt that regardless of our
- 22:42industry. If you're looking to make a women's
- 22:45group, first you need to just tap into that emotion.
- 22:48What are people in the industry feeling? What
- 22:50do they need? For us, it was community. Again,
- 22:53I think that can go across industries. And so
- 22:55we found strategically found top voices. And
- 22:59I think with Dani and I being journalists, we
- 23:02had connections and a network already. So we
- 23:05kind of found, you know, who are those top voices?
- 23:08Who knows the most people who can have, you know,
- 23:11have the greatest impact and are they willing
- 23:12to help? So we found those people and that was
- 23:15our original advisory board. And they sort of
- 23:18just, the magic went from there. I mean, they
- 23:20went out, they kind of, I don't like to say recruited,
- 23:23but they just bring people into the fold. And
- 23:27month after month and just all the way up until
- 23:29now, we're still bringing people in the fold.
- 23:31I mean, I have two calls later today from people
- 23:35who, you know, they write to me and they say,
- 23:37Satine, I feel like a big fish in a little sea.
- 23:39Can you show me around? Absolutely. You just
- 23:42have to be willing to say yes. Sure. And make
- 23:44it known that you're willing to be that person
- 23:47that will be the connector. And it can be hard
- 23:50and no time. You know, everyone's busy nowadays,
- 23:52but just setting aside a few seconds to say,
- 23:55Hi, how are you? You know, and maybe this is
- 23:57the journalist in me, but asking people, where
- 23:59do you come? What's your story? And I guarantee
- 24:02you people will be willing to share. I love that.
- 24:05And it's funny that you say that about asking
- 24:06questions because I tell my, I have two teenage
- 24:08daughters and my 14 year old sometimes is quiet
- 24:11in settings and not as, you know, as active or
- 24:14as engaging. So I said, just start asking questions.
- 24:16Like when you don't know what to say, just start
- 24:18asking questions to people because it's just
- 24:19kind of sometimes gets people to open up and
- 24:22like engage in the conversation from other places.
- 24:24But that's a great way just to start. Yeah. I
- 24:26mean, you just need people. I think at the end
- 24:28of the day, you just need a few people and then
- 24:31just let it grow organically from there. I mean,
- 24:34it really is about just creating a community.
- 24:37And to your point about the questions, my roommate
- 24:39is a therapist, so I'm sure you can - Oh, no.
- 24:42What our conversation - Good or bad. She's really
- 24:46good at asking questions. Sometimes she's too
- 24:47good at asking questions. Right. Right. Oh, that's
- 24:50so funny. Oh, that's awesome. Okay, so I want
- 24:53to do a quick rapid fire with you, right? So
- 24:55let's see how you do with this. What's louder,
- 24:57your leadership style or your playlist? I would
- 25:01say my playlist. I definitely enjoy rock music,
- 25:05all different kinds. So I love a car concert.
- 25:08Okay. Are we going old school rock or like current
- 25:10rock? Yes, old school rock. I knew you were going
- 25:12to say that. Yacht rock, like it doesn't matter
- 25:16to me. Nice. All right. Most overrated leadership
- 25:20buzzword. I mean, I just keep coming back to
- 25:24circle back. I'll circle back around because
- 25:26I say it so much. My friends always joke because
- 25:30they say I sound like a girl boss or I sound
- 25:33like I work in corporate America. And I'm like,
- 25:35guys, stop. They're like, who are you? Yeah,
- 25:38that's true. Let's circle back. I'm going to
- 25:40say that sometimes too. I get it. One restaurant
- 25:42you'd never say no to. Right now it's Wingstop.
- 25:46Oh, okay. Good choice. Good choice. What's a
- 25:50hot topic you have about women in leadership
- 25:52that might ruffle feathers? Sometimes we are
- 25:57the only ones that get in our own way. And sometimes
- 26:01the people who can cut us down the most are,
- 26:07you know, other women. So we just need to be
- 26:10cognizant of that and really just understand
- 26:13that. Success for one person, it's not a competition.
- 26:17Rising tides lift all ships. It sounds cliche,
- 26:22but I always come back to it. So true. You gaining
- 26:25success doesn't cheat someone else out of success.
- 26:28So just be mindful. So true. We can all be successful
- 26:29for 100%. Plenty of room. What's the last thing
- 26:33that you did that scared you, but you did it
- 26:34anyway? Probably... speaking up for myself and
- 26:40setting a boundary. I am definitely a self -proclaimed
- 26:44people pleaser. I think in a lot of ways, it
- 26:47makes me really good at my job because I love
- 26:49making people happy. But I have to remind myself
- 26:52I can't pour into people 24 -7 without pouring
- 26:56into myself. So having the courage to step back
- 26:59a little bit. That's good. That's good to even
- 27:02acknowledge. If world had a mascot, what would
- 27:05it be? I thought about this. I thought about
- 27:08it. I do think there would be a phoenix rising
- 27:11from the ashes because I just think it's a powerful
- 27:15like image. Okay. Okay. I thought you're going
- 27:18to say like your horse, but okay. That's awesome.
- 27:24Any parting words, any other tips for success
- 27:27as you help others maybe create in other industries?
- 27:30I would just say reach out and don't focus too
- 27:35much on how big that impact is as well, you know,
- 27:39it can look as simple as connecting with three
- 27:43women in your local community and getting together
- 27:45over a glass of wine and asking, you know, how
- 27:48are you doing? And how can I support you? Or
- 27:51it can be as massive as 500 people at a leadership
- 27:54conference. I mean, it really, it can be a small
- 27:57drop or a large pond, like it doesn't matter.
- 28:00No, that's great. And keep working on circles.
- 28:03I talk all the time about making sure you have
- 28:05circles. And those circles are different. There
- 28:07will be different groups. There might be three
- 28:08women in this circle that all know each other
- 28:10and three or four over here. But having those
- 28:12circles who can support you is a game changer
- 28:15for sure. So that ties into that, which I love.
- 28:17So that's great. If our listeners want to find
- 28:18you, LinkedIn, best place to look you up. Yep,
- 28:21LinkedIn is the best place. Just look me up.
- 28:23It's Satine. I'll spell it out. S -A -T -Y -N
- 28:25-E. Donor. Just look me up on LinkedIn. Check
- 28:28out the Women in Restaurant Leadership page on
- 28:30LinkedIn as well. But you can also go on QSR
- 28:33and FSR magazine, their website. They've got
- 28:35great stuff. I'm a little biased if you're looking
- 28:38to read. It's a good starting point. Absolutely.
- 28:41That's great. Huge thanks, Satine, for bringing
- 28:43the fire, the focus, and the reminder that the
- 28:46next generation of women leaders is incoming.
- 28:48They're already here. If you've been waiting
- 28:50for a sign to start that platform, raise your
- 28:52voice or build something bold for women in your
- 28:54world. This is it. And if you like this episode,
- 28:56please subscribe, leave a review and share it
- 28:58with the women who light your fire. The louder
- 29:00we get, the stronger we lift. Till next time,
- 29:03keep showing up, keep standing tall and keep
- 29:05getting loud and lifted.