Latest / The Daily Reset Podcast / Stop drifting. Start living on Purpose - the audiobook. Chapter 4
Transcript
- 0:00SPEAKER_00: chapter four misdiagnosing the problem sustainably was richard branson's startup of
- 0:05SPEAKER_00: the year i want to start there because that's the version of the story people know
- 0:10SPEAKER_00: the award the recognition more than a million pounds raised a fintech my daughter
- 0:16SPEAKER_00: and i founded together with a mission i believed in completely and i mean completely
- 0:21SPEAKER_00: the way you believe in something you would defend in any room
- 0:23SPEAKER_00: to anyone i spent years raising investment for it
- 0:27SPEAKER_00: if you've never done that it's hard to describe what it asks of you you pitch
- 0:32SPEAKER_00: and you're rejected and you refine and you pitch again you carry the vision on days
- 0:37SPEAKER_00: when nobody else can see it you keep the whole thing alive with belief
- 0:41SPEAKER_00: and sheer effort and sometimes the belief paid off in ways
- 0:44SPEAKER_00: that still make me smile we started with a virgin startup loan we won backing
- 0:49SPEAKER_00: from brent hoberman
- 0:51SPEAKER_00: the founder of lastminute.com through Founders Factory and from WeWork which meant
- 0:55SPEAKER_00: at one point pitching on a stage in front of 8,000 people with Ashton Kutcher as one
- 0:59SPEAKER_00: of the judges.
- 1:01SPEAKER_00: Richard Branson named us his startup of the year and flew me to Los Angeles for mentoring.
- 1:06SPEAKER_00: A girl who'd learned her moves roller skating around the Castle car park
- 1:09SPEAKER_00: in Edinburgh on a stage like that it was working.
- 1:12SPEAKER_00: Then COVID arrived.
- 1:14SPEAKER_00: Our biggest partners went into crisis mode almost overnight.
- 1:17SPEAKER_00: Furloughs, frozen budgets, survival planning,
- 1:20SPEAKER_00: the campaigns we had wanted to build with them the campaigns that were going
- 1:23SPEAKER_00: to become our revenue simply didn't happen not cancelled dramatically just gone
- 1:29SPEAKER_00: quietly removed from calendars by organisations that were fighting their own fires
- 1:34SPEAKER_00: the revenue we expected never materialised and the runway started to shrink
- 1:39SPEAKER_00: if you've run a company you know exactly what that feels like if you haven't here is
- 1:43SPEAKER_00: the honest version every month becomes a question can we make payroll not in
- 1:48SPEAKER_00: the abstract in the specific
- 1:50SPEAKER_00: these people their mortgages their families they trusted you enough
- 1:54SPEAKER_00: to build their lives around your vision and now you are lying awake doing arithmetic
- 1:59SPEAKER_00: that never comes out right i carried that for a long time
- 2:03SPEAKER_00: and i wasn't carrying it alone my daughter was in it
- 2:05SPEAKER_00: with me co-founder not spectator we went through every month of
- 2:09SPEAKER_00: that stress together side by side and then we ran out of road and we had
- 2:13SPEAKER_00: to close it i can tell you now from a distance that closing a company is
- 2:17SPEAKER_00: a business event
- 2:18SPEAKER_00: companies close every day markets shift pandemics happen timing fails
- 2:24SPEAKER_00: that is not what it felt like what it felt like was a verdict here is what the voice
- 2:28SPEAKER_00: in my head said in the weeks
- 2:30SPEAKER_00: after we closed you've let everyone down you've wasted years of your life you're
- 2:34SPEAKER_00: a fraud you'll never build another company everyone will think you've failed notice
- 2:39SPEAKER_00: something about those sentences not one of them is about
- 2:42SPEAKER_00: the company every single one of them is about me that's the difference between guilt
- 2:47SPEAKER_00: and shame
- 2:48SPEAKER_00: and it took me years
- 2:49SPEAKER_00: to learn it guilt says i did something bad shame says i am bad guilt looks at
- 2:55SPEAKER_00: an event shame looks in the mirror guilt can be examined learned
- 2:59SPEAKER_00: from resolved shame just spreads out of the event and into your identity until
- 3:04SPEAKER_00: a company closing stops being something that happened to you
- 3:08SPEAKER_00: and becomes something you are and shame's version of the story deleted something
- 3:11SPEAKER_00: that was true the whole way through it was a privilege to build that company
- 3:15SPEAKER_00: with my daughter to go through it together
- 3:18SPEAKER_00: to watch her strength and her capability blossom not despite the pressure but
- 3:22SPEAKER_00: under it that happened too shame never mentions it shame takes the ending
- 3:27SPEAKER_00: and calls it the whole story the company failed i didn't neither did she
- 3:33SPEAKER_00: but i couldn't tell the difference and for years i didn't understand why
- 3:36SPEAKER_00: the feeling had been so much bigger than the facts the answer arrived
- 3:40SPEAKER_00: from somewhere i never expected
- 3:42SPEAKER_00: years later in my early 50s i was diagnosed with adhd and in learning
- 3:47SPEAKER_00: about how my brain actually works i came
- 3:49SPEAKER_00: across something called rejection sensitive dysphoria it's common in adhd brains
- 3:54SPEAKER_00: an intensity of response to rejection criticism and perceived failure that is out
- 3:59SPEAKER_00: of all proportion to the event not over sensitivity as a character flaw
- 4:04SPEAKER_00: a different wiring the same rejection that stings one brain arrives in another
- 4:08SPEAKER_00: as something closer to physical pain
- 4:11SPEAKER_00: suddenly the weeks after sustainably closed made sense my brain hadn't processed
- 4:15SPEAKER_00: the company failed as information it had amplified it into you are
- 4:19SPEAKER_00: a failure instantly automatically and
- 4:22SPEAKER_00: with total conviction i wasn't being dramatic i wasn't weak i was running
- 4:27SPEAKER_00: an operating system that couldn't separate what happened from what i was and
- 4:31SPEAKER_00: because i didn't know that i did what i had always done with pain i got back to work
- 4:36SPEAKER_00: which brings me to the part of this story i understood last even
- 4:39SPEAKER_00: though it was happening at the same time after sustainably i went back
- 4:43SPEAKER_00: into senior leadership and something strange started to happen the strategies
- 4:47SPEAKER_00: that had carried me for 30 years work harder push
- 4:51SPEAKER_00: through stay one step ahead out prepare everyone in
- 4:54SPEAKER_00: the room stopped working i couldn't understand it my performance wasn't
- 4:58SPEAKER_00: where i expected it to be where i needed it to be
- 5:01SPEAKER_00: because remember what my operating system believed achievement was how i earned my
- 5:06SPEAKER_00: worth
- 5:06SPEAKER_00: i was being asked to take on work out with the role i'd been hired for and instead
- 5:10SPEAKER_00: of saying no i said yes of course i said yes yes was what i did i wanted
- 5:16SPEAKER_00: to help i wanted to deliver i had spent a lifetime being the person
- 5:20SPEAKER_00: who could absorb more so my attention split into pieces and the core
- 5:24SPEAKER_00: of my own role started to suffer and i was working harder than i had ever worked
- 5:28SPEAKER_00: while somehow falling further behind
- 5:31SPEAKER_00: from the outside it looked like my performance had declined from
- 5:34SPEAKER_00: the inside it felt like my brain was saying stop doing this i want to be precise
- 5:38SPEAKER_00: about that sentence because if you're a woman around my age there's
- 5:41SPEAKER_00: a reasonable chance you know exactly what i mean not tired not unmotivated it felt
- 5:46SPEAKER_00: like the machinery itself the interest the passion the sharpness the joy i had built
- 5:51SPEAKER_00: a whole career on was failing and i had no explanation the explanation
- 5:55SPEAKER_00: when it finally came had two parts
- 5:58SPEAKER_00: the first was hormonal estrogen supports dopamine the neurotransmitter
- 6:01SPEAKER_00: that ADHD brains are already short on through perimenopause and menopause
- 6:07SPEAKER_00: as estrogen falls focus or enthusiasm gets harder focus can get worse particularly
- 6:12SPEAKER_00: when you are doing things you don't love
- 6:15SPEAKER_00: Emotional regulation gets thinner.
- 6:17SPEAKER_00: For a woman who has spent decades unknowingly compensating for ADHD,
- 6:21SPEAKER_00: menopause doesn't create the condition.
- 6:24SPEAKER_00: All the scaffolding,
- 6:25SPEAKER_00: the over-preparing,
- 6:26SPEAKER_00: the masking,
- 6:26SPEAKER_00: the outworking,
- 6:27SPEAKER_00: everyone,
- 6:28SPEAKER_00: that scaffolding was being held up by neurochemistry that was now changing.
- 6:32SPEAKER_00: This wasn't aging.
- 6:34SPEAKER_00: it was chemistry
- 6:35SPEAKER_00: and nobody had told me what i know now is this i had always had adhd i had simply
- 6:41SPEAKER_00: built an operating system that compensated for it and for decades
- 6:44SPEAKER_00: that system worked brilliantly i was interested in my work i thrived
- 6:49SPEAKER_00: on novelty i built businesses solved problems stayed ahead the hyper focus that came
- 6:54SPEAKER_00: with my brain was for years a superpower as long as the conditions were right
- 6:59SPEAKER_00: then in the space of a few years every condition changed
- 7:02SPEAKER_00: at once my hormones changed my stress went through the roof the role wasn't playing
- 7:07SPEAKER_00: to my strengths and therefore my interests and my coping mechanisms
- 7:12SPEAKER_00: which had been running at capacity for longer
- 7:14SPEAKER_00: than I knew finally reached their limit the operating system
- 7:17SPEAKER_00: that had held everything together for 30 years started breaking down what worked
- 7:22SPEAKER_00: at 35 failed at 53
- 7:25SPEAKER_00: not because i was broken because the system needed updating
- 7:28SPEAKER_00: and i didn't know i was running one when the diagnosis came it was a relief and
- 7:32SPEAKER_00: a wake-up call at the same time a relief because it explained decades not just
- 7:37SPEAKER_00: that difficult role but the burnout cycles the intensity the drive
- 7:40SPEAKER_00: that never switched off the shame that arrived out of all proportion a wake-up call
- 7:45SPEAKER_00: because i finally understood that i didn't need better coping strategies i needed
- 7:49SPEAKER_00: a different way to live
- 7:50SPEAKER_00: but here's the part of this chapter that matters most and it isn't about adhd
- 7:55SPEAKER_00: and it isn't about menopause and it isn't about losing a company it's
- 7:59SPEAKER_00: about misdiagnosis look at the pattern when sustainably closed i diagnosed
- 8:04SPEAKER_00: the problem as me i'm a failure wrong when my performance dipped i diagnosed
- 8:09SPEAKER_00: the problem as me i'm not working hard enough wrong
- 8:12SPEAKER_00: when my estrogen dropped i diagnosed the problem as me i'm losing it wrong again
- 8:17SPEAKER_00: every time something in my life collapsed i read it as a verdict
- 8:20SPEAKER_00: on my worth it never was it was information information about a system under strain
- 8:25SPEAKER_00: a business model meeting a pandemic a set of coping strategies meeting menopause
- 8:30SPEAKER_00: an unconscious operating system meeting the limits
- 8:33SPEAKER_00: of what willpower can hold together and i would bet that you do the same thing
- 8:37SPEAKER_00: when you're exhausted you diagnose it as laziness when you drop
- 8:41SPEAKER_00: a ball you diagnose it as incompetence when you can't focus the way you used
- 8:44SPEAKER_00: to you diagnose it as decline
- 8:47SPEAKER_00: when something you built doesn't work out you diagnose it as proof proof of
- 8:51SPEAKER_00: the thing you've secretly suspected about yourself all along you are misdiagnosing
- 8:55SPEAKER_00: the problem the same way i did for 50 years the exhaustion the drop balls the fog
- 9:01SPEAKER_00: the failure these are not verdicts they are signals signals that something in
- 9:05SPEAKER_00: the system needs attention the pace the role the hormones the beliefs the load
- 9:09SPEAKER_00: the lack of joy or purpose a life like any system drifts out of alignment quietly
- 9:15SPEAKER_00: the signals are how it asks you to look shame reads the signal and blames
- 9:19SPEAKER_00: the self awareness reads the signal and examines the system that single shift
- 9:24SPEAKER_00: from what's wrong with me to what is this telling me is the difference
- 9:27SPEAKER_00: between spiraling and recalibrating it's the shift this whole book is built on
- 9:32SPEAKER_00: but here's the thing about examining a system you can't do it from inside the fog
- 9:37SPEAKER_00: you need a way to actually see your life clearly honestly all four pillars of it
- 9:42SPEAKER_00: before you can tell which signal is coming from where that's where we're going next