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His First 24 Days as GM | Tim McGaha Fred Anderson Acura
Tim McGaha had been the general manager of Fred Anderson Acura for twenty-four days when we recorded this.
He is a variable operations guy by background, with twenty-one years of it across Toyota, Nissan and Chrysler Dodge Jeep before Acura, and he spent his entire first month in service and parts instead of on the desk. That choice is the episode. His argument is that sales, service and parts are a triangle that feeds itself and that most dealership cultures teach the opposite, so he wanted to understand the half of the business he had never run before he started making decisions about it…
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