Latest / From the Horse's Mouth: Intrepid Conversations with Phil Fersht
AI, Agents, and Ambitions: KPMG's Ron Walker on Rebuilding the Services Stack
Ron Walker, Head of Global Managed Services at KPMG, sits down with Phil Fersht to unpack how AI is reshaping services—and why enterprise leaders can’t afford to wait.
They explore the “Kodak moment” facing traditional tech firms, the critical shift from vendor to value partner, and why platform-enabled services are rewriting the outsourcing playbook. This is not your typical vendor chat—Ron gets candid about contracts, cost pressures, talent strategy, and the rise of agentic delivery models.
If you’ve ever asked, “Where is this all going?” — this episode answers it.
What You’ll Hear in 30…
The skinny
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