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Delivering Premium CX At Every Stage Of The Customer Journey | Michele Shane
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #267, we welcomed Michele Shane, SVP Business Development at UJet.CX based in San Francisco, CA.
UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience.
The UJet.CX platform & services embed intelligent automation at every touchpoint, empowering agents, optimizing customer journeys, and transforming operations into real-time insight engines.
In this episode, Michele and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas…
The skinny
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