Within the Trenches Ep 623
Ep 623 features Mandi, a 911 professional out of Texas.
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Episode topics –
Mandi's journey from a small Texas town to nearly 25 years in public safety, including jumping into dispatch right out of high school
The challenges of moving from a tiny agency to a much larger city call center
Honest discussion about early on-the-job "training" and the growth that comes from hard calls
Memorable and unusual calls from the field—like the elderly lady who took care of business with her shovel
Why professional growth, stepping out of your comfort…
The skinny
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