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189. The Trust Factor: Building Bridges Beyond Yourself · Your Enriched Self

0:17
Speaker 1: Hello, my friends from all across the globe, and welcome
0:21
Speaker 1: to the Your Rich Health Podcast. I am your host,
0:23
Speaker 1: Maileen Noir. I am an emotional wellness and empowerment coach,
0:29
Speaker 1: and all that means is I want to each and
0:32
Speaker 1: every week, and not just want to, but each and
0:35
Speaker 1: every week, I am walking it out with you and
0:38
Speaker 1: talking it out with you, because in order for you
0:41
Speaker 1: to become more of your enriched self, it's going to
0:44
Speaker 1: take you doing the work. It's going to take you
0:48
Speaker 1: having that reflection, and it's going to take you being
0:53
Speaker 1: mindful of your thoughts. Your thoughts have power. Your thoughts
1:00
Speaker 1: have power. Think about anything that you've done in your life,
1:04
Speaker 1: it started with your thoughts. A thought that grow thoughts, right,
1:10
Speaker 1: so you started to nurture that, You started to water that.
1:13
Speaker 1: You started to listen to things and listen to people
1:16
Speaker 1: and read things and watch things that affirmed what it
1:22
Speaker 1: is your thoughts were. So sometimes a thought can seem
1:27
Speaker 1: like it's just passing by, but when nurturing, it will grow.
1:31
Speaker 1: And so that's what this podcast is all about. It's
1:34
Speaker 1: to manage those thoughts because your thoughts inspire your words,
1:40
Speaker 1: how you speak about your life, and ultimately how you
1:43
Speaker 1: will live your life, and those words inspire your actions,
1:47
Speaker 1: the things that you will do in your life to
1:51
Speaker 1: cause you to be in a place that you either
1:55
Speaker 1: love being at or you don't really like. And so
1:58
Speaker 1: it starts with your thoughts. We can start managing our thoughts,
2:02
Speaker 1: we can better manage our life. And that's what my
2:05
Speaker 1: work is each and every week on this podcast. So,
2:07
Speaker 1: if you are new to this podcast, I want to
2:10
Speaker 1: thank you for joining and I want to welcome you
2:13
Speaker 1: because I know that you were brought here on purpose,
2:16
Speaker 1: for a purpose, and if you are a repeat listener,
2:21
Speaker 1: that means you have been rocking with me on this
2:25
Speaker 1: podcast for almost two hundred episodes. We are on episode
2:28
Speaker 1: one eighty nine, and so I want to thank you
2:31
Speaker 1: from the bottom of my heart for being here, for participating,
2:35
Speaker 1: for asking questions, for chatting me up, for leaving feedback,
2:39
Speaker 1: all of the things sharing the podcast. That's why we
2:42
Speaker 1: are still here. So I want to thank you from
2:43
Speaker 1: the bottom of my heart. And before we get started
2:48
Speaker 1: with this episode, if you know you know, each and
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Speaker 1: every week, one of the things I do is make
2:54
Speaker 1: a deposit into the bank of you, and I do
2:56
Speaker 1: that by way of affir mes affirmations are a great
3:04
Speaker 1: way to start your day and to command your mourning.
3:12
Speaker 1: And this week's affirmation is every day brings new opportunities,
3:18
Speaker 1: and I welcome them with open arms. Every day brings
3:24
Speaker 1: new opportunities, and I welcome them with open arms. Every
3:31
Speaker 1: day brings new opportunities, and I welcome them with open arms. Now,
3:41
Speaker 1: let's get ready for this week's episode of the Your
3:46
Speaker 1: Enriched Self podcast. There's a quote that says money can't
3:53
Speaker 1: buy you love. I think you can apply that to trust.
3:57
Speaker 1: Money can't buy you trust. They can buy a lot
4:01
Speaker 1: of things, but trust is absolutely not one of them.
4:06
Speaker 1: So I wanted to continue to series on trust because
4:09
Speaker 1: it's such an important currency. And I know you don't
4:12
Speaker 1: think about trust as currency, but it is currency. It
4:16
Speaker 1: is a different type of currency, maybe not the one
4:19
Speaker 1: that you can go spend in a store or take
4:23
Speaker 1: to a bank, but there is a bank of trust
4:27
Speaker 1: that we all need to rely on every once and
4:31
Speaker 1: again in relationships and situations where things have to get done,
4:37
Speaker 1: whether it's a personal or professional relationship, it is a
4:41
Speaker 1: reliable type of currency. Right. We know that we know that,
4:46
Speaker 1: we know that this situation, this person is honest and
4:50
Speaker 1: will act in our best interest. And as much as
4:54
Speaker 1: again money can buy a lot of things, it can't
4:56
Speaker 1: buy someone acting in your best interest. Someone can pretend
5:01
Speaker 1: to do that, but for something else, they might for
5:06
Speaker 1: a check, they might do something else. Right, So, the
5:10
Speaker 1: thing about trust, the thing about love, the thing about
5:12
Speaker 1: what we're talking about here in this series is that
5:17
Speaker 1: it's gonna take time. It's a relationship tool. It's a
5:22
Speaker 1: building block of relationship, and anything that's building blocks of
5:27
Speaker 1: relationship will take time. I mean, think about literally a
5:31
Speaker 1: brick home. I mean brick by brick, It's gonna take time.
5:35
Speaker 1: I know we've seen the different tiny homes or mobile
5:41
Speaker 1: homes that you can literally just purchase and then put
5:44
Speaker 1: on a plot of land and the house is ready
5:47
Speaker 1: to go. That's not gonna take a whole lot of time.
5:50
Speaker 1: But when you're brick by brick building something, it will
5:55
Speaker 1: take time. And so trust is that literal brick building,
6:00
Speaker 1: that brick and mortar type moment where you put down
6:05
Speaker 1: the brick, you lay the mortar, and it sits in
6:08
Speaker 1: it and so on and so forth, and you continue
6:10
Speaker 1: to build over time. And that's going to be through
6:12
Speaker 1: consistent activity, consistent actions, through us having open communication with
6:18
Speaker 1: each other and absolutely being integral demonstrating integrity along the way.
6:24
Speaker 1: So we talked last week about the elements of trust.
6:27
Speaker 1: We know that consistency is a big, big part of that.
6:31
Speaker 1: Reliability is a big part of that, and vulnerability, I mean,
6:34
Speaker 1: those are big pillars of trust. I mean there's also
6:37
Speaker 1: of course integrity and the open communication and of course empathy.
6:42
Speaker 1: You know, you want to have people around you as
6:46
Speaker 1: you are building that have understanding and they can keep
6:51
Speaker 1: perspectives and that helps you to get that trust currency
6:59
Speaker 1: out of that relation. And so last week we talked
7:02
Speaker 1: about self trust and how that's an important piece of
7:06
Speaker 1: your individual journey. You need to trust yourself, and I
7:12
Speaker 1: truly believe in order to trust others, it has to
7:15
Speaker 1: start with you trusting yourself, because then you set standards,
7:19
Speaker 1: You understand what is important, You understand what is the
7:25
Speaker 1: setting that you're that you're presenting. You do that with yourself,
7:31
Speaker 1: and then you start to look externally for what's needed.
7:36
Speaker 1: Right because trust is important. It's an very essential part
7:42
Speaker 1: of your relationships, not just the internal ones that we
7:47
Speaker 1: spoke about last week, your relationship with yourself, which is
7:50
Speaker 1: so important, but it's also an important and essential part
7:54
Speaker 1: of your relationship with other people. Right through that you
8:01
Speaker 1: can build intimacy, you can have a better emotional connection
8:07
Speaker 1: and a sense of security. So if you think about
8:11
Speaker 1: the workplace right, you have a team, and with that team,
8:17
Speaker 1: if there's trust, and I've been on teams before, and
8:20
Speaker 1: it's hard work when you are on a team and
8:26
Speaker 1: you don't have trust. There's a book in business called
8:30
Speaker 1: Speed of Trust, and basically what that book is talking
8:34
Speaker 1: about is things get done faster, more effectively and efficiently
8:39
Speaker 1: when the ground zero, the fabric of the relationship is
8:46
Speaker 1: built on trust. If you are not trustworthy of your coworkers,
8:53
Speaker 1: of the place that you go to every day and
8:56
Speaker 1: spend more time there than you do at your own home, okay,
9:00
Speaker 1: more waking hours there than you do at your own home,
9:03
Speaker 1: it's gonna be very difficult to get things done. You're
9:05
Speaker 1: gonna be constantly walking on eggs shells. You're going to
9:10
Speaker 1: not be as productive because if you're walking on egg shells,
9:12
Speaker 1: you're not moving as fast and as effectively as you
9:17
Speaker 1: can move. You're gonna stifle your innovation because you don't
9:22
Speaker 1: know if somebody's gonna double cross you, or single cross
9:25
Speaker 1: you or any kind of crossing of you. So trust,
9:28
Speaker 1: like I said, it is such an important currency. And
9:31
Speaker 1: I know that we're gonna take this at the next
9:35
Speaker 1: level next week. But this week, it's all about trust
9:39
Speaker 1: being present in people. When you have trust on a team.
9:42
Speaker 1: So I know we talked about the negative side. When
9:44
Speaker 1: you don't have trust, you don't have productivity, You're not
9:47
Speaker 1: as effective, your speed of trust is slowed to almost
9:50
Speaker 1: a standstill in many cases. But when there is trust,
9:55
Speaker 1: you have more sharing of ideas, and when you share ideas,
10:00
Speaker 1: come up with some really cool innovative stuff, right that
10:03
Speaker 1: ideation process, that brainstorming right where you don't you can
10:08
Speaker 1: be vulnerable and just throw something out there and know
10:11
Speaker 1: that you're not gonna be judged by it. You're just
10:13
Speaker 1: simply trying to come up with the best You're trying
10:16
Speaker 1: to throw ideas out there that you can mix together
10:20
Speaker 1: and come up with this great cocktail of what it
10:22
Speaker 1: is that we are trying to do. Support grows. When
10:26
Speaker 1: you have support, people can move fluidly. You know that
10:29
Speaker 1: you're not gonna be backstabbed. So I know we talk
10:32
Speaker 1: about the negative side of trust, but the positive, positive
10:35
Speaker 1: side of it is that you are willing to take
10:38
Speaker 1: more risk. You're willing to take more shots. Right. You
10:43
Speaker 1: think of a game of basketball, right, You're gonna make
10:48
Speaker 1: more shots when you take more shots. And so when
10:52
Speaker 1: you are in an environment where you don't trust, you're
10:55
Speaker 1: not gonna take the shots or you're not gonna make
10:56
Speaker 1: as many shots. So it puts you in a better
10:59
Speaker 1: position to win, to score. So I want to talk
11:03
Speaker 1: about the consequences of broken trust, right, and we'll get
11:07
Speaker 1: into I can just reviewing those pillars to make sure
11:11
Speaker 1: you understand and it is drilled and ill inculcated into
11:16
Speaker 1: your DNA about trust. But broken trusts it can be
11:22
Speaker 1: very difficult. I think each and every one of us
11:24
Speaker 1: have been in situations and circumstances where trust has been broken.
11:29
Speaker 1: And when it is, it's like the loss of currency.
11:32
Speaker 1: I don't know about you, but I don't like losing money, right,
11:35
Speaker 1: because you can go back and make money, I mean
11:39
Speaker 1: the regular kind of money. I can put in some hours,
11:42
Speaker 1: I can get a new job, I can get a skill,
11:44
Speaker 1: I can trade. But when you lose trust, you have
11:50
Speaker 1: almost lost years. I mean you some people can make
11:53
Speaker 1: that money back in a couple of hours. With the
11:55
Speaker 1: right product, the right marketing, you can make that money
11:57
Speaker 1: back quickly. So money currency that we know that goes
12:01
Speaker 1: to the bank deposited, Yes, that can be made quickly.
12:05
Speaker 1: But trust, once it's broken, that it's a damage relationship.
12:10
Speaker 1: And in some cases it's severed, like there is no
12:14
Speaker 1: tethering of the people anymore. The people are untethered. And
12:19
Speaker 1: you know, for some people, once they're untethered, it takes
12:21
Speaker 1: a long time before they want to retether with anyone
12:24
Speaker 1: else what they want to connect again. And I get it.
12:27
Speaker 1: I mean it is brutal, right, it can be strained,
12:34
Speaker 1: but sometimes, like I said, it can be untethered. It
12:36
Speaker 1: can be severed. Again, we talked about it, the collaboration effect,
12:43
Speaker 1: the ability to do things together. Again, that speed of
12:50
Speaker 1: trust is standstill. It is literally absent. So the ability
12:55
Speaker 1: to work effectively is non existent, right, And it's a
12:59
Speaker 1: reputation thing. I mean, I've been in corporate for you know,
13:03
Speaker 1: almost thirty years, and I remember as a trainer, one
13:07
Speaker 1: of the things that we taught we taught in new
13:11
Speaker 1: higher training as we were getting new employees acclimated with
13:15
Speaker 1: the pillars of the business. And one of those pillars
13:17
Speaker 1: was reputation and reputation. I mean all of the the
13:22
Speaker 1: other pillars that we talk about, like revenue and return
13:26
Speaker 1: on and operations and all of those things are very
13:28
Speaker 1: important to a business. But there is no business if
13:32
Speaker 1: there is no reputation. Because if customers don't trust you,
13:35
Speaker 1: if the internal customers aka employees don't trust you, it
13:40
Speaker 1: goes back to broken trust. Speed of trust at a standstill.
13:45
Speaker 1: Severed or trained relationships can't get the innovation because folks
13:50
Speaker 1: aren't sharing ideas, and so the customers aren't going to benefit.
13:54
Speaker 1: They're going to be no what's in it for the customer.
13:57
Speaker 1: So reputation really has a long standing damage of credibility.
14:03
Speaker 1: But it also you lose a lot of time when
14:06
Speaker 1: you're trying to once that trust is breached. So then
14:10
Speaker 1: there is a process to rebuild trust. And I want
14:14
Speaker 1: us to really work on this. I know it's easy
14:19
Speaker 1: to see how others have broken trust with us, but
14:24
Speaker 1: there are some accountability parts that I want you to
14:28
Speaker 1: take back to your relationships or you know, maybe you
14:34
Speaker 1: were in a relationship and it's been severed, it's no
14:37
Speaker 1: longer tethered, but go into your next relationship or the
14:42
Speaker 1: ones you have now and make sure you apply this
14:45
Speaker 1: to ensure that you are working on rebuilding trusts. I
14:51
Speaker 1: tell you what, going back to the visual of a
14:55
Speaker 1: brick building and a mobile home that's already built, which
14:59
Speaker 1: one's gonna take a little bit longer. It's gonna be
15:01
Speaker 1: that brick by brick, that mason you know, that's gonna
15:04
Speaker 1: come out and the brick layer that's gonna come out
15:07
Speaker 1: and layer brick by brick on that foundation. So it's
15:12
Speaker 1: gonna take time, and it's gonna take effort, right, And
15:15
Speaker 1: that's okay. That's okay because we know that once we
15:19
Speaker 1: get it as a solid foundation, it's going to be impenetrable. Right,
15:24
Speaker 1: that's what we want to make these relationship. Well, I
15:26
Speaker 1: wouldn't say impenetrable, but we want it to be as
15:29
Speaker 1: close to that as possible. That's why we're building it
15:32
Speaker 1: out of bricks and not out of sticks. So first
15:35
Speaker 1: of all, it's important as you are rebuilding to acknowledge,
15:39
Speaker 1: acknowledge acknowledge. A lot of times we like to skim
15:41
Speaker 1: passed or skip past that because that requires accountability on
15:48
Speaker 1: one's part. Yeah, that would be your part for the
15:51
Speaker 1: actions that you took right to break that trust. The
15:56
Speaker 1: actions that you took over time. It may have been
15:58
Speaker 1: one thing, it could have been in a accumulation of things.
16:01
Speaker 1: So it's important to be aware of that sincere apology right,
16:09
Speaker 1: there could have been some hurt cause. And like I said,
16:12
Speaker 1: you know one thing I've realized in culture, and I
16:15
Speaker 1: think as I'm watching culture, there has been a lot
16:21
Speaker 1: of people who are learning right now what friendships really
16:27
Speaker 1: are about. And I think they're learning that because they're
16:33
Speaker 1: learning how to be a better friend to themselves. And
16:36
Speaker 1: that's why I say and why last week was a
16:41
Speaker 1: foundational concept of knowing how to trust yourself, Because if
16:47
Speaker 1: you can do that, then it's going to be maybe
16:50
Speaker 1: not easier, but you're going to have the elements that
16:53
Speaker 1: will help you establish trust, bring it into relationship, and
16:58
Speaker 1: help to foster it in relationships that you are in.
17:02
Speaker 1: And so as people are learning how to be better
17:03
Speaker 1: friends to themselves, they're realizing that some of the people
17:06
Speaker 1: they've called friends aren't really being good neighbors or being
17:13
Speaker 1: a good friend. And so that's how you recognize your
17:19
Speaker 1: impact when we talk about trusts, is that you want
17:24
Speaker 1: to be in a relationship with yourself and with others,
17:29
Speaker 1: where you can, of course acknowledge that there was some
17:33
Speaker 1: activity that was not good right where the trust was broken,
17:37
Speaker 1: but you also want to give a sincere apology because
17:40
Speaker 1: you could have hurt someone, and a sincere apology only
17:47
Speaker 1: is good with a chaser called change your behavior. So
17:52
Speaker 1: there's going to going to be a point where you
17:55
Speaker 1: need to not just say a thing, but then follow
17:59
Speaker 1: it up with action, do the right thing, be in
18:02
Speaker 1: the right space, talk the right stuff right because the
18:06
Speaker 1: trust has been broken, so it's important to do that
18:08
Speaker 1: as well. And the only way you can do any
18:11
Speaker 1: of that is to be a good communicator. At least
18:15
Speaker 1: be open. I mean some of us are still working
18:17
Speaker 1: on our ability to communicate effectively, but at least be open,
18:23
Speaker 1: bring your best self into the conversation. And trust requires patience.
18:31
Speaker 1: When you're trying to rebuild trust, you have to understand
18:37
Speaker 1: that person is navigating this brokenness. They're navigating the hurt
18:45
Speaker 1: in their own format, so it may not look like
18:48
Speaker 1: your format, so it will require you to step back,
18:54
Speaker 1: give them breathing room, but also allow you to be
18:58
Speaker 1: better observed, be a better observer of what has happened,
19:04
Speaker 1: and what's happening in the process that person is going through,
19:06
Speaker 1: because a lot of times we want to just go
19:08
Speaker 1: really quickly, and every time you go very quickly into
19:13
Speaker 1: think about a big purchase, you never feel good about
19:20
Speaker 1: that great that big purchase when you go into it
19:22
Speaker 1: very quickly. A lot of times you have buyers remorse
19:25
Speaker 1: because you didn't think about all of the things, you
19:28
Speaker 1: didn't consider some of the things you didn't think about
19:31
Speaker 1: the risk and all of the things that would impact
19:35
Speaker 1: that decision. And so being patient and taking your time
19:42
Speaker 1: in this process of rebuilding is essential. Right. So last
19:47
Speaker 1: week we talked through the pillars of trust, honesty, reliability,
19:56
Speaker 1: and transparency, right, which we continue to focus on that
20:01
Speaker 1: and again just some really quick practical tips with honesty
20:09
Speaker 1: with other people. I mean, again, it's gonna be important
20:11
Speaker 1: to acknowledge mistakes that you make, to be open about
20:16
Speaker 1: the mistakes that you make, especially when you're doing that
20:20
Speaker 1: with a team of people or even with an individual
20:24
Speaker 1: in a relationship. You know, and I'll just say personally,
20:30
Speaker 1: it took me a long time in my relationship, in
20:35
Speaker 1: my marriage to be really intentional about acknowledging my error
20:43
Speaker 1: my mistakes. I ha th th That was some self
20:47
Speaker 1: work I had to do. Seriously. I had to do
20:49
Speaker 1: some self reflection, some inner work, some self awareness of
20:58
Speaker 1: why m I partner my husband needs me to be
21:04
Speaker 1: this person. Now, he didn't come out and say that,
21:06
Speaker 1: but I recognize that I got uncomfortable in this space
21:12
Speaker 1: of acknowledging mistakes, acknowledging my you know, flaws in that
21:19
Speaker 1: particular situation. Right, the hurt I might have caused in
21:23
Speaker 1: that situation so very important to acknowledge. And then when
21:30
Speaker 1: we talk about reliability, we are all out here making promises. Right.
21:36
Speaker 1: Some people say promises, don't make promises because sometimes promises
21:40
Speaker 1: are checks you can't cash. Okay, I tend to agree
21:45
Speaker 1: with that. But you can make promises, but commit to
21:51
Speaker 1: what you can realistically achieve right and make sure you
21:56
Speaker 1: have followed through. One of the most it's dangerous things
22:01
Speaker 1: that I learned on my journey as a project manager,
22:04
Speaker 1: especially where you are responsible for so much moving parts
22:08
Speaker 1: of a project. When you're the project manager, right, you
22:10
Speaker 1: are partnering with different groups, and the different groups that
22:14
Speaker 1: you partner with, they know their business inside and out
22:18
Speaker 1: the way you know your business inside and out. Your
22:20
Speaker 1: line of business, who you support what you do every day.
22:22
Speaker 1: They have that same flavor and understanding of what they
22:25
Speaker 1: do every day, so they understand what the people they
22:28
Speaker 1: work with need, and you know what the people you
22:30
Speaker 1: work with need. So the work of a project manager
22:32
Speaker 1: is to understand all of that but also deliver to
22:36
Speaker 1: your client right ultimately what they expect. And in order
22:41
Speaker 1: to do that, you of course have to know what
22:44
Speaker 1: they expect, but you have to help your partners understand
22:48
Speaker 1: what your client expects and why you are asking the
22:54
Speaker 1: questions you're asking, why those deadlines matter, why everything is
23:00
Speaker 1: critical to your particular space, Because at the end of
23:04
Speaker 1: the day, you are the face of the project. You
23:06
Speaker 1: might not be the person that ushered it in, the
23:08
Speaker 1: person that sponsors it financially, the people that have the
23:12
Speaker 1: policies that are written behind it, the compliance and the
23:15
Speaker 1: legal you may not be in those roles, but you
23:17
Speaker 1: are the face of when this thing goes to market,
23:20
Speaker 1: when people see it, hear it, think about it, they're
23:23
Speaker 1: going to think about you. So you must be the
23:28
Speaker 1: person that is going to provide and commit to what
23:37
Speaker 1: it is you say you're going to do. And so
23:44
Speaker 1: when you are in that type of position, as you
23:48
Speaker 1: are managing the project, you're managing your life. I want
23:52
Speaker 1: you to think about what is necessary in that and
23:58
Speaker 1: sometimes you're gonna have to have that realistic expectation set
24:07
Speaker 1: and you're gonna have to be diligent about your follow through.
24:12
Speaker 1: And I will say this, and this was the big
24:14
Speaker 1: lesson I learned on my journey as a project manager.
24:18
Speaker 1: Sometimes being diligent means you don't have all the information,
24:22
Speaker 1: but you are willing to share what you know. You
24:26
Speaker 1: are willing to share what you know. You're willing to
24:28
Speaker 1: share the considerations. You're willing to share the risks that
24:33
Speaker 1: your business unit will take on this project roadmap. These
24:39
Speaker 1: are the risks that we are gonna walk into this
24:42
Speaker 1: thing knowing that we will take. I want to make
24:44
Speaker 1: sure all eyes, our ears, our hearts and minds are
24:49
Speaker 1: aware of this because if we can go into this
24:52
Speaker 1: with eyes wide open, even though it's not the best
24:57
Speaker 1: execution of rollout because it could be funded or you know,
25:02
Speaker 1: if you're a project manager, you know that sometimes you're
25:06
Speaker 1: getting a version of what was initially the requirement. So
25:12
Speaker 1: you might have all these what we call business requirements,
25:15
Speaker 1: but these are the ones that we can actually do
25:18
Speaker 1: this phase of the project. Maybe next phase we'll get
25:21
Speaker 1: the other things. All I'm stating here is be diligent
25:26
Speaker 1: and be thorough about what you can do. That's why promises.
25:32
Speaker 1: Be mindful of them, but be transparent, be practical, be
25:36
Speaker 1: realistic in what can be done and when. And that
25:42
Speaker 1: was a big one of the biggest lessons I learned
25:44
Speaker 1: upfront because some things had changed on a project of
25:49
Speaker 1: mine and I didn't have all the details. I wanted
25:52
Speaker 1: to have all the details before I shared it across
25:59
Speaker 1: and time was taken away right my milestone dates and
26:04
Speaker 1: all of those things were slipping away, and I wasn't
26:07
Speaker 1: communicating consistently. I wasn't doing the follow through diligently, and
26:13
Speaker 1: it put me in an awkward position when I got
26:15
Speaker 1: to kind of a point of no return and I
26:18
Speaker 1: didn't have a good conversation. I didn't have the good
26:23
Speaker 1: conversation the good news uh to share right. I had
26:27
Speaker 1: to share bad news kind of at the l a
26:30
Speaker 1: late date, and that makes people uncomfortable, and that impacts
26:35
Speaker 1: your trust factor, your speed of trust on your next project,
26:39
Speaker 1: on your next encounter, in the next thing, the next
26:43
Speaker 1: scene that you are in with these people, whether it's
26:46
Speaker 1: people in your home, people at work, people at your church,
26:49
Speaker 1: wherever you are organizing groups are doing things that is
26:53
Speaker 1: so critical and so important. So you want to reinforce
26:57
Speaker 1: that in relationships by being mindful your promises but also
27:01
Speaker 1: being realistic. And then the last tip that I want
27:03
Speaker 1: to say is be communicative. Kind of touches a little
27:09
Speaker 1: bit on what I said, but be communative. Make sure
27:13
Speaker 1: people have relevant information, make sure you're sharing, and this
27:18
Speaker 1: is where the communicative is. Sometimes we say, but we
27:21
Speaker 1: don't say why. And I think it's important that. I
27:25
Speaker 1: think it is important to give the why. And that's
27:29
Speaker 1: one of the things I learned very early on, not
27:34
Speaker 1: just with in an operations role as a project manager,
27:38
Speaker 1: but even when I worked in the field and I
27:40
Speaker 1: worked in stores with customers, it was important for us,
27:44
Speaker 1: for me and for my staff to share with them
27:47
Speaker 1: what was happening, but then why it was happening. I
27:50
Speaker 1: think making that connection, it connects. Helping people connect those dots,
27:55
Speaker 1: it helps them make it more relevant and make it
27:59
Speaker 1: more you're more transparent. People like transparency. I know it's
28:04
Speaker 1: not celebrated in culture. I know being transparent is not
28:09
Speaker 1: celebrated in culture because we like to hide the ugly.
28:13
Speaker 1: We want everybody to see the beauty among the ashes. Right,
28:17
Speaker 1: look how beautiful this is. Look at the outcome of this.
28:21
Speaker 1: But some of the think think about this like a
28:25
Speaker 1: social experiment. And in the social media space, the people
28:31
Speaker 1: who were more transparent, right, they were more upfront, they
28:39
Speaker 1: were more authentic. I guess you can say about what
28:42
Speaker 1: their experiences were. It's not that they got more likes,
28:48
Speaker 1: but people were more connected to that type of content.
28:53
Speaker 1: You know, people can tell when you're faking it till
28:55
Speaker 1: you make it, and at first it it you know,
28:59
Speaker 1: it feeds the ego. It helps people see things at
29:02
Speaker 1: a high, high level. But it's when people break, it's
29:05
Speaker 1: when people show their true selves and they show their
29:09
Speaker 1: true journey that it helps people connect the dots and say,
29:14
Speaker 1: you know what I used to be in that spot
29:15
Speaker 1: or I'm currently dealing with that. If you look at
29:18
Speaker 1: the comments where people are being transparent and they are
29:23
Speaker 1: using the superpower of being open, and there is a
29:27
Speaker 1: superpower of openness, and it's not going to be everything
29:30
Speaker 1: that you can open up to and not to everyone
29:33
Speaker 1: and not at every audience, with every platform, but when
29:36
Speaker 1: you get to a level of comfort and you know
29:39
Speaker 1: what part of your story to share. It becomes a
29:42
Speaker 1: superpower for you because not everybody's out here doing it.
29:45
Speaker 1: And that's why it becomes a superpower, because everybody can
29:48
Speaker 1: do it, but not everybody's doing it because it requires
29:52
Speaker 1: a level of vulnerability that many people aren't willing to
29:57
Speaker 1: step into because it puts it, it takes a lot.
30:06
Speaker 1: It's burden. It's a burden for you to be able
30:09
Speaker 1: to share that, but it's freeing for somebody else. And
30:14
Speaker 1: when you see it that way, it helps you take
30:18
Speaker 1: your ego out of it and just allow the transparency
30:25
Speaker 1: to foster an inclusion, bring people in and bring that
30:31
Speaker 1: trust in while they're doing it. So trust again, it's
30:35
Speaker 1: a currency. The first step in this process of trust
30:42
Speaker 1: is to trust yourself, but then it's also important to
30:45
Speaker 1: trust others as well. Right, using those pillars of honesty, reliability,
30:51
Speaker 1: and transparency. As you're embodying these principles, right, it helps
30:58
Speaker 1: to almost create a go of trust into all your relationships,
31:05
Speaker 1: whether personal or professional. So it's something you have to
31:11
Speaker 1: do individually, but it also works when you do it
31:15
Speaker 1: together because you're now building a bridge. I know we're
31:19
Speaker 1: talking about building this brick and mortar, this structure, but
31:22
Speaker 1: building that bridge to walk over to experience together right
31:28
Speaker 1: and get on this trust journey together with someone or
31:34
Speaker 1: with other people, right, because that's what life is all about.
31:38
Speaker 1: We are sharing our space with people. We are occupying,
31:41
Speaker 1: we are building, we are growing, we are investing. And
31:45
Speaker 1: in order to do a lot of these things, you
31:47
Speaker 1: can do things on your own, don't get me wrong,
31:50
Speaker 1: but you go further faster with others. And in order
31:55
Speaker 1: to do that, you've got to build momentum with a
31:59
Speaker 1: speed of trust. I hope you enjoyed this week's episode
32:10
Speaker 1: of the Urine Ritsub podcast. And the only way I'm
32:12
Speaker 1: going to know this is if you leave me some feedback.
32:15
Speaker 1: Feedback is a gift and it is free to give,
32:17
Speaker 1: and I would like to hear from you. I would
32:20
Speaker 1: like to know what resonated with you regarding this week's episode.
32:24
Speaker 1: Now here's how you leave feedback on the platform and
32:27
Speaker 1: which you listen to this podcast follow the stars. When
32:30
Speaker 1: you get there, leave a five star rating. But in
32:32
Speaker 1: all seriousness, when you get there, you can share your
32:36
Speaker 1: feedback on this podcast and that helps us. And when
32:41
Speaker 1: you share your feedback on this podcast, it helps others
32:44
Speaker 1: find us in these podcast streets, so we would definitely
32:48
Speaker 1: appreciate that you can also share this episode with your
32:52
Speaker 1: friends and family right from the podcast, So right from
32:56
Speaker 1: the podcast platform and which you're listening to this episode,
32:59
Speaker 1: hit the share button and send it to the last
33:01
Speaker 1: three to five people that you spoke with today. Also,
33:05
Speaker 1: you can share this on your socials. You can find
33:08
Speaker 1: me primarily on Instagram because that's my jam, that's where
33:12
Speaker 1: I am. You can find me at my Enriched Self
33:15
Speaker 1: that's m y E n R I c h E
33:18
Speaker 1: D s E l F, and you can hashtag this episode.
33:22
Speaker 1: You can tag me. I would love to hear from you,
33:24
Speaker 1: so you can showcase through your friends and families and
33:27
Speaker 1: those in the social streets what you're listening to and
33:30
Speaker 1: what's feeding you mind, body and spirit. I also want
33:33
Speaker 1: you to check out the show notes. In the show notes,
33:36
Speaker 1: we have the affirmation of the week, the quote of
33:38
Speaker 1: the week, and there you can also find my Amazon shop.
33:43
Speaker 1: The Urine rich Self shop has two items right now,
33:47
Speaker 1: a journal which is the Show Up Everyday Journal, as
33:51
Speaker 1: well as the Show Up Everyday notebook, So check those
33:54
Speaker 1: out in my Amazon shops. And finally take what you
33:58
Speaker 1: can from this episode, and do what you must in
34:01
Speaker 1: the next one hundred and sixty eight hours so that
34:05
Speaker 1: you can become more of your enriched self until we
34:11
Speaker 1: meet again.