Latest / Hospitality Daily Podcast
Jon Tisch: What 45 Years at Loews Hotels Taught Me
Jonathan Tisch, Executive Chairman of Loews Hotels, reflects on 45 years in hospitality and what he learned leading the company in this conversation with Emily Goldfischer, founder and editor-in-chief of hertelier. Tisch shares how he redefined the guest experience, why team members create loyalty, and the culture shifts that helped Loews Hotels stand out.
Also see on hertelier: Mr. August: Jonathan Tisch — The Original Ally
See Jon's book, Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience.
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