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AI solved our notes - but can it improve care?

A few years ago, if you asked most clinicians what they wanted AI to do, ‘write my notes’ would have been pretty high on the list. Which is fair enough; nobody became a physiotherapist because they had a deep passion for clinical documentation.

AI scribes have become remarkably good at solving that problem. They listen to our consultations, turn conversations into structured notes and draft letters before we’ve finished our coffee.

But after more than a decade treating patients and running clinics, I’ve come to think we’ve aimed AI at the easiest part of the problem. Whilst notes are…

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