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Gratitude in a Hard Year: The Bright Spots in Hospitality (And What I’m Grateful For) - Josiah Mackenzie

In this solo Thanksgiving episode, Hospitality Daily founder and publisher Josiah Mackenzie reflects on the bright spots he saw across the hospitality industry this year—from operators protecting profit amid headwinds to a renewed respect for on-property teams and the smart use of technology to drive results. He highlights the leadership, culture, and operational fundamentals that carried the industry through a challenging period. Josiah also shares the personal gratitude he feels for the collaborators, contributors, and listeners who helped shape the show and his own learning this year.

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