Building a SaaS Business for 13 Years Lessons in Grit, Customer Success & Innovation | Mike Donnelly
How do you build and scale a successful SaaS company for more than a decade?
Mike Donnelly, CEO of Seventh Sense, shares lessons from 13 years of entrepreneurship, customer success, innovation, and building a data-driven email marketing platform.
Sound Bites
"It's a game of inches in sales."
"Customer success is my North Star."
"Building a business is life or death."
Chapters
00:00 Introduction to Mike Donnelly and 7Sense
00:54 Learning Opportunities in Entrepreneurship
02:23 From Geology to Email Marketing Intelligence
05:04 Tipping Points and Stressful Moments in Business
09:00 The…
The skinny
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