Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Adapt or Die: How to Beat Market Disruption
Transcript
- 0:00Today on the podcast, we're going to deal with how to cope
- 0:05with market disruption. And the reason why is because I
- 0:08got a question on the radio show, not from a podcast
- 0:11listener. And he's in a segment where the
- 0:15market has been disrupted several times over.
- 0:19The guy's a taxi driver. So you know, you know, it has
- 0:22been for our brothers in our market.
- 0:23So, yeah. So I wanted to know what to do.
- 0:28He can't meet his 20,000 naira daily target anymore.
- 0:31So he's wondering, should he sell his car?
- 0:33And I figured it'll be a worthy topic to come back again and
- 0:37talk about how to deal with market disruption.
- 0:39Because I'm sure it's not just the taxi drivers who are feeling
- 0:44disrupted. Those of us in the consulting
- 0:45space. I mean, when ChatGPT and all
- 0:48these tools came out, you know, you have consultants who are
- 0:51crying foul that, you know, this thing will disrupt this the
- 0:54marketplace, put all of us out of work.
- 0:56And by the way, I disagree strongly, which is the reason
- 1:00why over here on the podcast, I keep on advocating for the use
- 1:03of artificial intelligence tools and I keep telling you guys to
- 1:06use it to grow your business. So I really don't think it's
- 1:09going to displace consultants at all.
- 1:13So if this is your first time listening to the podcast, then
- 1:15subscribe on Spotify, YouTube, Apple, because these are the
- 1:19kinds of things that we talk about every other day.
- 1:21How do you grow your sales? How do you find your customers?
- 1:24How do you build business relationships if your market is
- 1:27being disrupted? How do you cope?
- 1:30So these are the sorts of things you talk about over here.
- 1:32Now, my name is Tava Shima Ayede, I'm a former lawyer
- 1:35turned business consultant. So if you'd like to keep in
- 1:40touch, get in touch. If you'd like to connect, you
- 1:42can call, send me a text message or a WhatsApp message on the
- 1:4508064662140. You can also connect with me on
- 1:52LinkedIn. That's the only social media
- 1:54that I have. Then apologies because there's
- 1:57going to be lots of noise in the background.
- 1:59I'm currently, I'm at home currently in the villa for
- 2:03Christmas. So there's going to be noise in
- 2:04the background. And then plus, you know, you
- 2:07know, this time now the weather is hot, like hot day.
- 2:11So I'm just chilling outside trying to get some breeze while
- 2:13making today's recording. So like I said, today's topic,
- 2:20excuse me, how do you deal with market disruption?
- 2:24Now, this is the way that I like to define market disruption
- 2:27because, you know, you can't define it any which way.
- 2:29But for those of you who've been listening to the podcast for a
- 2:34while, you know that I'm not, I don't preoccupy myself with
- 2:37giving you guys technically precise definitions.
- 2:40So this is just a working definition.
- 2:42So everybody understands like you feel where we're going.
- 2:45So market disruption just means in your particular industry,
- 2:51everything is going good at the moment.
- 2:54Everything is going great at the moment.
- 2:56You might not all be millionaires, Moshe.
- 2:58You're making it like you can get by.
- 3:03So in Josh's case, you know, he was not a millionaire, but at
- 3:06least that 20,000 naira daily, his target, he was meeting it so
- 3:12that, you know, you can maintain the car, you can maintain family
- 3:15issues, and of course there's some money to flex.
- 3:19So market disruption happens when everything is cool,
- 3:23everything is calm, then some outsider or some outside forces,
- 3:28outside economic forces, outside economic actors, some outside
- 3:32something, some intruders, they come and pour sand in your Gary
- 3:35and then scatters everything for everyone.
- 3:38And then all of a sudden we can't make money anymore the way
- 3:42that we used to. We can't be cool again.
- 3:45We can't be calm again, we can't be coasting again.
- 3:48Everybody's now rushing from pillar to post and everybody's
- 3:52shouting from where's comments might help because you don't
- 3:55know the way forward. So that's the way that
- 3:58consultants were feeling when ChatGPT and all these tools came
- 4:01out. It was like, hey, machines
- 4:04machine don't no book now. So why is there any reason why
- 4:08somebody will call me a consultant or somebody will call
- 4:10me a lawyer or somebody will call me an accountant?
- 4:16By the way, for those of you who are in the services space and
- 4:20you're a knowledge professional, you know, you sell consulting
- 4:23services, accounting, legal like you're, you're crying foul too
- 4:26soon. We will always be needed.
- 4:29We will always be valuable. In fact, we are an indispensable
- 4:33part. You can't get rid of the
- 4:34architect, you can't get rid of the consultant, you can't get
- 4:38rid of the lawyer. But I will talk about that now.
- 4:41I'll talk about that some other time.
- 4:43Let's deal with industries now where they are facing genuine
- 4:46disruption where somebody has actually come out for Sandy
- 4:48there, Gary. So that's the reason why Josh
- 4:51was asking his question because he was a taxi driver and he used
- 4:55to be 20 KA day. So you know how it works in
- 4:58Abuja. I don't know if it's the same
- 4:59way that it works in Lagos. You know, somebody has a car,
- 5:02they give you the car and then there's a daily target that you
- 5:06have to make so that you can remit XYZ amounts, you know, to
- 5:11the person. So whether you know, maybe it's
- 5:13like, you know, who knows, maybe like 4040 K every day so that
- 5:17you're remitting to the owner of the car, maybe 1010 K or
- 5:21something. Then there's a certain amount
- 5:22for maintenance, a certain amount for this, a certain
- 5:24amount for that. So in this part of the world,
- 5:27you know, that's how that game used to be.
- 5:29But anyway, in this case, the car belonged to Josh.
- 5:32So what he used to do was 20 K every single day.
- 5:37But they have faced market disruption because number one,
- 5:42both Uber and all these people entered the scene that created
- 5:46some, you know, it altered the demand and supply dynamics.
- 5:53Then later on now when the economy went haywire, you know
- 5:56with the removal of fuel subsidy and everything, I don't know
- 5:59about Lagos where in Abuja, private actors have started
- 6:02coming in the game. So you see somebody like me, a
- 6:05graduate, when a guy will now carry his car on the way to
- 6:08work, the person will just say, you know what, he will just pull
- 6:11into a bus stop sharply, just pick up like 5 or 6 people so
- 6:16that at least one way make some money, one way make some money,
- 6:21at least that one will be covering for fuel.
- 6:23So boys, I've started doing that game now in Abuja where you're
- 6:27not a taxi driver, you're not a member of NURTW, that's the
- 6:31Nigerian Union of Rd. Transport workers, you're not a
- 6:35Kabul, Kabul driver. You know, like you have a job,
- 6:38let's say you work in Zenith Mark.
- 6:40But because of economic pressure, you say every day if I
- 6:45go like this and I pick up five passenger each other, I give me
- 6:48two 2K. On the way back I pick up five
- 6:50passenger each other, I give me two 2K.
- 6:53That's 10K per day. 10K per day means 50K per week.
- 6:58Well, it's not ideal, but at least you can use that to now
- 7:03support and be buying fuel. So boys have been doing their
- 7:05math now that's the reason why guys like Josh are feeling the
- 7:09pressure because they can't meet their target again, that has
- 7:13market disruption. So how do you deal with market
- 7:17disruption is what you do. Josh was talking about selling
- 7:22his car. And I understand very well that
- 7:25he wants to sell his car because I've been in a situation where
- 7:28I'm broke, like severely broke, and then I have to pawn
- 7:31something. Now for those of you who listen
- 7:32to the podcast, you remember the episode where I talk about how I
- 7:35had to sell? Well, no, I didn't have to, but
- 7:38I sold my guitar was an an Epiphone, Epiphone ES-355, very
- 7:45beautiful guitar. Very, very beautiful guitar was
- 7:48a semi acoustic guitar. Those of you who like you know,
- 7:54Blues for instance, you understand what I'm talking
- 7:56about. Correct Guitar, bought it when I
- 7:58was in the UK and you know, I saw the 'cause I was broke.
- 8:03So as I saw the guitar, now, the money that came was not as if it
- 8:05was sweet, but eventually the money finished and where was I
- 8:10money I did not have, guitar I did not have.
- 8:13So when Josh called in with this question, I didn't want the guy
- 8:17to face that kind of scenario where you sell the car and then
- 8:20you wake up one day, the money is not there, the car is not
- 8:23there. Then what?
- 8:26So what you do when you're in this situation and you're faced
- 8:31with market disruption, what you do is you just change your
- 8:33business model. So if you're in Josh's
- 8:37situation, don't sell the car yet.
- 8:40We need to change the business model first.
- 8:42If we try that a couple of times and it doesn't work, OK, OK,
- 8:45then we can now start selling off assets.
- 8:47But until then, we need to change your business model.
- 8:50So what is a business model? The business model just means
- 8:56how do you do two things #1 how do you give value?
- 9:02How do you put value out into the market, out into the world,
- 9:06and then #2 how do you capture value from the market, from
- 9:11customers? I repeat, the business model
- 9:13just means #1 how do you give value?
- 9:17How do you do something that people appreciate that people
- 9:19like in the marketplace? Then the second part, which is
- 9:25capturing value, basically just means as people like this thing,
- 9:29as people value this thing, no how, no how the guys pay for it
- 9:33when they pay, that is you capturing value.
- 9:37So any setup where you give value, then you capital value,
- 9:43that's a business model. So consultants like me who have
- 9:49podcasts, you can see that's the making of a business model.
- 9:52You give value because you're putting out useful content out
- 9:56into the universe. Then some people reach back to
- 10:00us and say, guy, you realize that you know one or two things.
- 10:04This is my situation, this is what I'm suffering.
- 10:07And then in return I say, OK, I can help you with that.
- 10:10But to do that, you guys pay me. So, so, so and so, so you can
- 10:14see that that is a business model.
- 10:18I'm giving value, I'm capturing value.
- 10:21So whether you know it or not, whether you're like Josh or not,
- 10:25whether you're like me or not, you clearly are operating with
- 10:30the business model in place. When market disruption happens,
- 10:34it just means that that your old business model, you're not too
- 10:38tenable anymore. It's not too short anymore.
- 10:41So we need to change your business model.
- 10:44So before all these things happen, before Uber and before a
- 10:50fuel price hike, Josh thought of himself as a taxi driver, as an
- 10:56A long person, A long is in Abuja.
- 11:00Like how I put it, you know, these taxis that you're just
- 11:02driving, you just stop, people just enter and then you move,
- 11:05you know, so that is what they call along.
- 11:10So he thought of himself as a taxi driver, he thought of
- 11:12himself as an along. But what I was advising was like
- 11:18Josh, instead of think of yourself as a taxi driver and as
- 11:21an A long person, you now need to think of yourself as
- 11:25something else. Think of yourself as playing in
- 11:28the logistics space and also in the customer service space.
- 11:32So instead of doing taxi business model, a long business
- 11:36model, Kabu Kabu business model, how about logistics business
- 11:40model where you are moving? How do I put it?
- 11:47How do I define logistics now? OK, well, logistics, you're
- 11:51moving people, material, all kinds of things in order to
- 11:58enable business functions. Yes, let me just call down
- 12:00logistics. So if you have a car, obviously
- 12:05part of the logistics that you can be doing is delivery for
- 12:11businesses. Now you're now playing in the
- 12:14B2B space business to business instead of B to C business to
- 12:20consumers. So that is one.
- 12:23An example I gave was this. Yeah, I started off as a lawyer,
- 12:27but eventually I became a wedding photographer.
- 12:30Now, as a wedding photographer, we don't do everything
- 12:32ourselves. We shoot by ourselves.
- 12:33Down is basic. Some of us, we edit for
- 12:36ourselves. But then the actual fulfillment,
- 12:39the making of the album, the making of the Frames, the making
- 12:43of the, you know, whatever it is, the delivery box is done by
- 12:47other people. And there's a hub in Abuja
- 12:50around UTC. I can't remember if that's like
- 12:53Area 8 or Area 10, but that is where all those boys hang out
- 12:57who do these sorts of things. Now.
- 13:00Delivery is time consuming. I liked delivering myself
- 13:03because I want to be able to be there when the bride opens it.
- 13:08I see their reaction and you know, we talked through a couple
- 13:11of things. I want to be sure that they're
- 13:12happy because it's from there and I'll be able to lay up to
- 13:16see if I can get a referral. And if you listen to yesterday's
- 13:19episode, referral just means introduction to other customers.
- 13:26So for people in that space who don't like doing their own
- 13:30delivery, they will need an intermediary, They will need
- 13:34somebody who is in the logistics space, who has Okada or who has
- 13:38car, who will now pick up the things from UTC and deliver to
- 13:42the customer in Maitama, in Guadalajara, in Asokoro, in
- 13:45Gadua, in, you know, wherever it is that the customer lives.
- 13:51I really think people like Josh, if your taxi business, your Kabu
- 13:55Kabu business, your long business has been disrupted,
- 13:59think of yourselves. Try playing now in the logistics
- 14:02space because there are businesses like people in UTC
- 14:05who actually need trusted hands to go and pick up a parcel, pick
- 14:11up a delivery, pick up material, pick up supplies, pick up
- 14:16whatever and deliver from point A to point B.
- 14:21That can be done. And the reason why I know that
- 14:23can be done is because in UTC there are already boys who have
- 14:27that kind of relationship. You have an Okada or you have a
- 14:31car, Somebody needs something delivered.
- 14:34The person will call you from inside UTC, say, oh boy, you go
- 14:38the way you did. Yeah, I'm around.
- 14:40We get delivery. Sure you will now come and
- 14:43they'll say this is the parcel you're delivering it to chief.
- 14:47Once you get to ministers, he'll call this number and deliver to
- 14:50this address and then they sort you so people like Josh can play
- 14:56in that game. And if you think you are in a
- 15:01market that has been disrupted, this is what you should be
- 15:03thinking. How do I change my business
- 15:05model? Don't go straight to wire.
- 15:07Let me sell everything. So those of you who are still in
- 15:13the media space, people are shouting now, oh, the phones are
- 15:16so good. People don't need videographers,
- 15:18people don't need photographers. You start selling your
- 15:20equipment. Why think first?
- 15:24Is there another business model you can try before you start
- 15:27liquidating and selling off assets?
- 15:30So that's an example of logistics.
- 15:35I remember the reason why I'm recommending this is because I
- 15:38don't want George to be in that situation where I was, where you
- 15:41have sold this thing, you have chopped the money, where did the
- 15:44money go? You don't know then money you
- 15:47don't have your equipment you don't have money you don't have
- 15:51car you don't have then what serious blazing because you
- 15:55don't have any more options then also thinking of being in the
- 16:01logistics space or maybe more like in the customer service
- 16:04space. You can also try this whole hob
- 16:06and spoke last mile model where people think about getting
- 16:13people from one hub to another hub instead of being an A long
- 16:17kind of thing. So Josh is from Lugue based in
- 16:22Lugue along Airport Rd. So there's some major city
- 16:28points that people have to move, you know, from that Lube side
- 16:30all the way down into town. So let's say like Secretariat,
- 16:33that's an example that I gave. And by the way, I'm not in the
- 16:37transportation space. So if I get something wrong,
- 16:41that's for those of you listening in Abuja, you know,
- 16:42forgive me, I'm not trying to come up with ideas.
- 16:44You know, I'm freestyling here. So from Lube to let's say
- 16:49Secretariat there, from Secretariat, everybody get down
- 16:52and then, you know, you find your way.
- 16:55So it's possible that instead of thinking of himself as Kabul,
- 16:57Kabul, he can now become a dedicated service where he
- 17:03secures fixed clientele that he picks up every single day, let's
- 17:07say 6 O clock in the morning. And then they drive straight to
- 17:11Secretariat. He drops everybody.
- 17:14And then from there they find their way.
- 17:16He goes off, he does his logistics thing, then they've
- 17:20agreed, you know, 5:00 PM or whatever, everybody gather there
- 17:24and then he's taking them straight from Secretariat all
- 17:28the way back to whatever the pickup point was in Luby.
- 17:32No deed, no detour, no stop. That will be a very valuable
- 17:38service for certain kinds of individuals.
- 17:41There's some people who wouldn't mind that instead of doing a
- 17:43long sitting in a stuffy, cramped car.
- 17:45I mean, you just meet some people and you will agree only
- 17:49one person in front instead of two people sitting in front and
- 17:52then only two people in the back instead of four people at the
- 17:54back. And this is how much you will
- 17:56pay me, you know, daily or monthly or whatever.
- 18:00In fact, I would prefer for your sake, Josh, that you can able to
- 18:03negotiate something ahead of time and receive the money in
- 18:06bulk at the beginning. So you can see that with some
- 18:13changes, looking at different business models, you can make
- 18:16this thing work. Look with the Secretariat, it
- 18:19can work. Then in between that time
- 18:22between 8:00 when you drop them and then 5:00 when you pick them
- 18:25up, you'll now be doing logistics moves.
- 18:29Think of some other companies that might need logistics.
- 18:32Just think, is it people who need supplies, so maybe they
- 18:38have to move, I don't know, maybe like move stationary from
- 18:41one point to another? Or is it people who need to do
- 18:44delivery like people in UTC? I mean, for those of you who are
- 18:48in this space and are being disrupted, if you sit and you
- 18:51think you can come up with some ideas or if you look around, you
- 18:54can't really see what boys are doing.
- 18:56Because like I said, this UTC that I'm talking about this UTC
- 18:59thing, I didn't invent it. I didn't think it up.
- 19:02There are people that do it. If you have anything to do in
- 19:05UTC and you go there and let's say at the end of the day, by
- 19:08the time they finish your job, the Flyers that they print for
- 19:11you, by the time they finish everything, maybe everything
- 19:14equals to maybe like 45 KG. You will now be thinking me, I
- 19:19will carry this bag of flowers 45 KG down these flights of
- 19:23stairs. I'll put it into my car and then
- 19:25drive through the office. Some people say I beg, that's
- 19:28too much work. Don't you have a delivery
- 19:30person? And quick, quick, they will call
- 19:33one or two people and somebody will do that thing, hoist the 45
- 19:37KG down the flight of stairs, put it in their car or their
- 19:40cutter, drive it to your office and then carry it and drop it in
- 19:44your storeroom. So these services already exist.
- 19:50So if you're in Josh's situation, instead of thinking
- 19:53yourself as a taxi, as a Kabu Kabu, as an along, think of
- 19:58yourself as logistics or think of yourself as customer service.
- 20:02And then there are other opportunities that you have in
- 20:05front of you. So for this whole thing, the
- 20:10customer service side where you're thinking of Hobart spoke
- 20:14or last mile or whatever, he can target office workers.
- 20:20Because remember the example I gave was Luby to Secretariat.
- 20:24He can target office workers living in Luby side.
- 20:29He can target market traders. And maybe instead of stopping at
- 20:34Secretariat, he would stop at Bannex, for instance.
- 20:38Sorry, forgive me, those of you who are in other parts of
- 20:41Nigeria. So in other parts of Nigeria or
- 20:43the world, you know, maybe you're not really flowing,
- 20:46flowing with this example. You know what, this is an Abuja
- 20:48guy and I live in Abuja. I'm giving some Abuja examples.
- 20:52So you Abuja people, you understand what I'm saying.
- 20:55So instead of stopping that secretariat, you can't stop the
- 20:56bannix and everybody offload Basha is still the same.
- 21:02So apart from office workers, market traders, families, you
- 21:06can't even target families. There's some people who the
- 21:09whole family, everybody lives in Lubin, but the guys tired of
- 21:12putting the car on the road. The children's school is in
- 21:15town, everybody works in town. You can target families.
- 21:20You can so that people who go to schools like maybe footage for
- 21:24instance, you just do with niece, you pick them up.
- 21:28First up is you drop the kids in Vontage.
- 21:30Then from Vontage you now go and drop the parents in other parts
- 21:35of Osokoru where they live. And then you go, they are now
- 21:38doing your logistics also or you to pick them up again.
- 21:41At the end of the day, that's customer service.
- 21:43A dedicated, you know, I was about to say chaperon.
- 21:47I can't remember the word. It's not chaperon chauffeur,
- 21:49dedicated chauffeur service. Yeah, thinking customer service,
- 21:55but either way, you know, the logic is the same.
- 21:58It's a fixed rate. And the benefit you're selling
- 22:01to these people is they don't have to hail cars at all and
- 22:04they don't have to stress themselves every single day.
- 22:07Monday to Friday, 5:00, I'll be at this certain place, five in
- 22:10the morning, 5:00 AM. What you will have to do is get
- 22:12there. My car will be there.
- 22:14Nice, cool, keen, AC tight. I drop the kids in school, drop
- 22:19you guys off at work and then so, so, so time I'll come pick
- 22:24you up, pick the kids, and then we go straight home.
- 22:27No stress, all for the nice handsome figure of X amount.
- 22:34So that's it. That's an example of what to do
- 22:37if you're in a space that has recently been disrupted.
- 22:41Don't go first to selling off assets, but rather think about
- 22:45changing your business model, talking about change.
- 22:51We're currently at the end of the year, 2026 is around the
- 22:54corner and it's no secret that my partners and I were coming up
- 22:59with a fresh set of trainings for January of 2026.
- 23:04It's going to start on the 12th of January and run until the
- 23:0723rd. It's going to be for 10 days, so
- 23:11we're not going to do anything on weekends, but Monday to
- 23:13Friday, every single day we're going to be training people on
- 23:17how they can use their phones, use the phone to grow the
- 23:21business. How do you use the phone to
- 23:24start a conversation? How do you use the phone to
- 23:27build rapport? How do you use the phone to
- 23:29negotiate? How do you use the phone to make
- 23:32a presentation? How do you use the phone for
- 23:35relationship building, for securing advancements, for
- 23:38follow up and follow through? How do you use the phone to
- 23:41close the deal? These are the things that we are
- 23:43going to be exploring. If you would love to be a part
- 23:47of this training, call me, send me a text message, send me a
- 23:50WhatsApp message on 08064662140. When you reach out, this is
- 24:00what's going to happen. I'm going to have a chat with
- 24:02you because I want to get to know you.
- 24:04I want to get to know your business circumstance.
- 24:07Excuse me, I want to get to know what plans you have for 2026,
- 24:13what you want to achieve. The reason why I want to know
- 24:17all this is because as much as I like money and as much as I want
- 24:20to collect money from all of you, I only want to collect
- 24:22money from people that I know that I can help, people that I
- 24:26know that I can serve. That is the reason why we're
- 24:29going to have a chat so I can know you and so that I can
- 24:33figure out can I help this guy? Can I help this babe or not?
- 24:36And if I can't help you, I won't take your money because that's
- 24:39not the way I roll. Then apart from that, I have a
- 24:44client in Lagos who is based in Lekki, Osaka, London, and he's
- 24:50trying to revamp his sales team. And I agreed that from this
- 24:54training, I'm going to be sending him the names and the
- 24:56contact details of the people that I think are the best
- 24:58candidates that can work for him.
- 25:00So in a way, this is also kind of like a recruitment exercise.
- 25:05So if you're looking for a job, you are based in Lagos, you live
- 25:10in Lucky Lagos Island, you live around or close to Osaka,
- 25:15London, then reach out as well. The reason why I'm putting this
- 25:21restriction when it comes to place, you know, Lucky Island
- 25:25and all of that is because for this client of mine, this job is
- 25:29going to be an inside sales role.
- 25:31The job is going to involve using the phones every single
- 25:35day. So you will be expected to be at
- 25:38your desk and calling at 9:00 sharp.
- 25:42Not that you will sign in at 9:00.
- 25:45Not that you will boot up your computer at 9:00.
- 25:48Not that you are having breakfast at 9:00.
- 25:50Not that you are greeting people at 9:00.
- 25:52But at by 9:00 sharp, you have already started calling.
- 25:58In other words, if you start calling at 8:45 is good, but
- 26:019:45 we expect that you have already been hitting the phones.
- 26:07So the reason why we want people who live close by is because we
- 26:12don't want anybody who is doing long commute because selling
- 26:15using the phone is hard. If you have a 2 hour commute to
- 26:19get to the office, man, that's just stress to now sit down and
- 26:22be making phone calls. We want people who are not going
- 26:24to be stressing themselves. If you have a 2 hour commute, 3
- 26:28hour commute that would be tough.
- 26:31But anyway, if you said you can't cope and well no problem
- 26:35it's up to you. But left me or left to us would
- 26:38rather prioritize people who already live close also so that
- 26:43you don't waste most of your salary and transport because
- 26:46there is not going to be any hybrid for this job.
- 26:52Rd. there's no hybrid. It's on location.
- 26:56Monday to Friday, 4 days, sorry, 5 days of the week, 4 weeks of
- 27:03the month. There is no hybrid.
- 27:08So that's it. If you're interested, call, send
- 27:11me a text message or a WhatsApp message on 08064662140.
- 27:19Apart from that, if you just want to connect or you have
- 27:21questions, comments or queries over anything that I've said in
- 27:24this podcast episode or any podcast episode, that's not a
- 27:27problem. Reach out to me.
- 27:29I'd like to chat because I love meeting people who listen to my
- 27:32podcast. So thank you very much for the
- 27:34encouragement. Thank you very much for the
- 27:35support and for those of you who helped the podcast grow in 2025
- 27:39because you not only listened, you recommended it to other
- 27:42people. You shared with people in your
- 27:44WhatsApp groups. Thank you very much for making
- 27:46helping the show to grow. And I'm looking forward to
- 27:50remaining a part of your personal growth and your
- 27:54business growth in 2026. So thank you very much for
- 27:57listening. I'll catch you all some other
- 27:58time.