Latest / Hospitality Mavericks Podcast Show
#328 Ruth Jacobs CEO & Founder of Certified Minds - Mental Health, Burnout, and Resilience in Hospitality and Beyond
In this episode, Michael introduces Ruth Jacobs, a registered mental health nurse and founder of Certified Minds, to discuss where mental health efforts in industry have landed and how to create behavioral, cultural, and systems change that builds resilience.
Ruth shares her background in CAMHS and eating disorder inpatient care, her experience managing during COVID lockdowns, and how gaps in pediatric mental health training led her to train UK medical teams, schools, and workplaces using simulations and practical skills.
They focus on hospitality’s risk factors—high emotional demands…
The skinny
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