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How to Train Your Teams for Excellence in Hospitality - Jeff Wielgopolan, Meadowood Napa Valley
Jeff Wielgopolan, Service Director at Meadowood Napa Valley & The Napa Valley Reserve and former Senior Vice President of Learning & Development at Forbes Travel Guide, shares a few thoughts on how to train your teams for excellence.
Previous episodes with Jeff:
The Energy of Excellence
The Fundamentals of Service in Luxury Hospitality
The Experience That Earned Us Michelin’s Three Key Distinction
A few more resources:
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