Latest / It’s All Your Fault: High Conflict People

Solutions for High Conflict at Work with Guest Cherolyn Knapp
In workplace conflict, handling complaints, upset employees and high conflict situations is taxing, leaving many organizations feeling stuck or without options other than termination or throwing hands up in the air and living with it. But there is a method to help employees learn necessary skills — a method called New Ways for Work: Personal Skills for Productive Relationships.
In this episode, Bill and Megan are joined by Cherolyn Knapp, lawyer, mediator, workplace investigator and HCI’s newest speaker/trainer. Together they will discuss:
high conflict situations in the workplace
whether…
The skinny
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