Latest / The Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
S2 Episode 014: The Identity Crisis of Expertise - When What You Know Becomes What Holds You Back
Season Two of The Human Factor Podcast begins with what may be the most underestimated psychological force in organizational change: identity. When transformation threatens not just how people work but who they believe themselves to be, the resistance that follows is not stubbornness or fear of technology. It is a biologically driven response to what the brain perceives as genuine danger to survival.
In this episode, Kevin Novak shares the story of three senior pharmaceutical scientists who became the biggest obstacles to an AI-powered clinical trials initiative, not because they opposed the…
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