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The Power of Relationships in Humanizing Healthcare
In this episode of Humanizing Healthcare, we sit down with Michelle Brady, Director of Patient Experience and Relationship-Based Care at MyMichigan Health, to explore why strong relationships are at the heart of great healthcare experiences.
A registered nurse with more than three decades of healthcare experience, Michelle brings a clinician’s perspective to patient experience leadership. She explains MyMichigan Health’s relationship-based care model, which starts with caring for yourself, extends to relationships with colleagues, and ultimately strengthens relationships with patients…
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