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Why Franchisees Don't Trust Corporate (And How to Fix It) | Nick Ridgway

Nick Ridgway didn't start in franchising. He started as an apprentice carpenter, moved into home service management at TruGreen and Scotts Miracle-Gro, and then took a franchise support role at PIRTEK, where the owner's instruction was simple: get the franchisees to like us.

That job turned into years of building PIRTEK's franchise development process and then leading franchise development at Matco Tools. Across those two systems, Nick helped award more than 400 franchise locations. Now he is VP of Franchise Development at Service Experts, an HVAC brand that ran corporate-owned for more than…

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