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The 2026 Recruiting Playbook: Less No-Shows and More Conversations — Rachel Gartner

Rachel Gartner, CEO of Carework, joins host David Knack to discuss the state of recruiting in 2026. Rachel shares her big mistake of running the old 2025 playbook where relying on free Indeed job postings and scheduling interviews caused massive inefficiencies. She explains how using AI to automatically schedule interviews actually caused her recruiters' live phone time to plummet. Instead of playing phone tag, Carework now uses AI to filter out unqualified applicants and immediately transfer ready caregivers to a live human. Lesson Takeaways: 1. Texting is Out, Calling is In: Texting engages…

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