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Why Internal Messaging Fails and How Inclusive Communication Fixes It with Jenna Marston
As the workforce becomes increasingly diverse—not just in terms of race and ethnicity, but also in education, language, and lived experiences—brands must rethink how they communicate internally. It's not enough to craft a compellingmessage if it isn’t understood, or worse, if no one cares.
For communication to be effective, it must be accessible, relevant, and actionable. Employees need to clearly grasp what the message means for them and what, if anything, they’re expected to do next. Without that clarity and connection, even the most well-crafted message falls flat.
Effective internal…
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