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How We Built Our AI Native Operating System for Hospitality - Roman Pedan, Kasa
Kasa founder and CEO Roman Pedan shares his take on why so much hotel AI work never shows up in the results, and what Kasa built to change that.
In Part 2 of our series this week with Roman, you'll hear why automating one task inside a fragmented tech stack just moves the bottleneck, how Kasa built its own PMS, guest-facing AI agent and housekeeping system so it could rearrange the factory floor, and how accounting and revenue management roles change once the routine work runs on its own. Roman also explains why this is still hard, even for an operator that has been doing it for years.
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The skinny
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