Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Free Offers & Frictionless Sales: WhatsApp Client Acquisition
Transcript
- 0:01Hello and welcome to the show. Today's episode is going to be a
- 0:04noisy 1 because I'm out and about.
- 0:06The kids wanted to escape with the neighbourhood kids.
- 0:08So I'm out here just keeping an eye on things.
- 0:11Well, and also just in case you hear me shouting at some folks,
- 0:16it's sorry. One moment.
- 0:21OK, sorry about that. I had to attend to one of the
- 0:23kids. So that might be happening every
- 0:25now and then. OK, let's see.
- 0:29Oh, well, First off, I'd like to say thank you to those of you
- 0:32who reached out to me after the last episode to say
- 0:34congratulations on the radio show.
- 0:36Yeah, thanks. I really appreciate the support.
- 0:38And don't worry, I'm still going to be here.
- 0:41Podcasting is my first true love.
- 0:43I'm just trying to see how I can use radio as a business
- 0:46development tool, not just radio, but traditional media.
- 0:50Because I think even the one in the age of social media, I think
- 0:53radio, television, billboards, things like that, they can still
- 0:56be in play for business development.
- 0:58So I'm going to keep you guys updated, you know, as I make
- 1:02progress in, you know, trying to explore traditional media for
- 1:08growing businesses. So today I would like us to look
- 1:13at WhatsApp outreach. Now, I think that it's a real
- 1:17topical thing to tackle because people try and do WhatsApp
- 1:19outreach all the time. People are still trying to hit
- 1:22me up on WhatsApp, trying to get me to do business with them.
- 1:25And so just like I've done in the past, I'm going to do today.
- 1:28We're going to look at one instance of how somebody has
- 1:31done what's up outreach and then how you guys can tweak it to
- 1:37your own personal circumstances in case you are interested, not
- 1:39see if you're interested in trying out these sorts of ideas.
- 1:43Now, the reason why I'm looking at this particular idea in
- 1:46particular is because when I saw this guy's message in my inbox,
- 1:51I thought, and this is really interesting because I haven't
- 1:55received this kind of message before.
- 1:57Sorry, one moment. OK, sorry about that.
- 2:03One of the kids got hurt, so I had to go.
- 2:05And what's the word intervene? So the reason why I'm looking at
- 2:12this guy's what's up outreach is because I think it's really,
- 2:14really different. I mean, I've heard about it in
- 2:16theory, but I haven't seen it in practice.
- 2:18So let's go ahead and explore it today.
- 2:21So this is the background. Someone reached out to me and
- 2:23let's call him Peter Parker or Spider Man.
- 2:26Of course, not his real name because I don't have permission
- 2:29to use his real name. And also because the guy was
- 2:32giving me, you know, like Peter Parker vibes, you know, like
- 2:35high energy, very sprightly, you know, that sort of thing.
- 2:38And of course, it's always good for business when from the
- 2:41beginning people can source out who you are.
- 2:44You know, they're beginning to get a sense of who you are get
- 2:46get a feel of your vibes and things like that.
- 2:48I mean, these are things that help you stand out, you know,
- 2:51impressions. And that's the reason why I tell
- 2:54people that look in business, don't try and be somebody else.
- 2:56Just be yourself. Because when you're when you're
- 3:02yourself, it's cool. The impression is much more
- 3:06genuine and much more long lasting.
- 3:08So I tell people, look, don't try to be me because if you're
- 3:11trying to be me, you will flop. It's the same thing.
- 3:13I shouldn't try to be you. If I try to be you, I'm going to
- 3:16flop. So just be yourself.
- 3:18You know it's OK. It's, it's cool.
- 3:21And actually if you're yourself and you repel other people, it
- 3:23actually is a good thing when some people think of it as a bad
- 3:26thing, but it actually is a good thing.
- 3:27If you and I are not vibing, chances are it's going to bleed
- 3:31over when we start trying to do business.
- 3:33So we're better off not doing any runs together if already
- 3:38from this small talking toasting stage, you know, I know vibing.
- 3:42So just be you. So Peter Parker spider man.
- 3:47Now he hit me up. He said he got my contact from
- 3:49Google My Business. And that's the reason why I've
- 3:53been telling you guys on the podcast for a very long time
- 3:56that you guys should set up your Google My Business profile.
- 3:59You know, I was talking about traditional marketing earlier.
- 4:01So the way I explained Google My Business is I explained it as a
- 4:06billboard on the Internet. Because when people.
- 4:09Google something like Ketra Best Ketra in Abuja or Best Ketra in
- 4:16Anambra or Ketra in Emily or something like that.
- 4:22The search results show up on the left, but then on the right
- 4:26hand side of the page, there are some businesses that pop up in,
- 4:30you know, with the big squares and you know, the photos and
- 4:33with extra information like address and time open and then
- 4:36stuff like that. So the people who show up on the
- 4:39left, that is the Google My Business.
- 4:43So that's the reason why I've always said that you guys should
- 4:46consider doing something like that because it's a much nicer
- 4:48way to show up on the Internet. Because if you have a good
- 4:51Google My Business profile, if you set it up right and then if
- 4:55you get lots of interactions and reviews and things like that,
- 4:58you show up in the searches and you show up in a very nice way.
- 5:01So on the left side, people are showing up as a blue, blue links
- 5:03in Google. But you you will show up on the
- 5:06right hand side, you know, with that huge box with your business
- 5:10name, bold with your pictures, bold number of reviews, bold
- 5:14phone number is there. If somebody wants to call you,
- 5:16they can just click on the number straight and then just
- 5:18call you up. So yeah, Google My Business.
- 5:22Well, unfortunately I've been hearing gist that Google My
- 5:25Business is going away. I don't know how true it is
- 5:28because you know, all this digital marketing stuff, stuff,
- 5:30stuff, it's not really my Forte. But as the gist I've been
- 5:34hearing that Google My Business is going away.
- 5:36So if you want to get on that game, you know, perhaps now is
- 5:40the time to to do it. So if you're listening to this
- 5:43podcast episode at the time it's being recorded in the year 2025,
- 5:47then I think you better hop on that because I'm hearing just
- 5:49that it's going away. So you're listening to this in,
- 5:52you know, 3062 then. Sorry, nothing for you.
- 5:56I'm sure that technologies would have moved on since then.
- 6:00So he says he got my details from Google, my business and the
- 6:04services that he provides. That's Peter Parker is he's into
- 6:07graphic design now initially. OK, well, let me just go
- 6:12straight to the offer now. The offer was that he was going
- 6:14to design 5 Flyers for me for X amount.
- 6:18Now I'm not going to say what the amount was, but let me just
- 6:21let you guys know that it was a very attractive offer and in
- 6:25fact, he might find the offer embarrassing at some point in
- 6:28the future. So that's why I'm not going to
- 6:29say how much the amount was, but the amount definitely caught my
- 6:32attention because it was a very attractive offer.
- 6:35So the offer was that he's going to design fire Flyers for X
- 6:39amount and I would only pay if I like the designs.
- 6:46He also said that he was going to gather all the information
- 6:48from my profiles so I didn't even need to send him anything
- 6:52else. So let me repeat, he said he was
- 6:56going to design 5 Flyers for me for X amount.
- 6:59Was a very attractive offer, in fact an embarrassing offer.
- 7:03So that's why I'm not going to say the the amount and I would
- 7:06only pay for it if I liked it and he would gather all the
- 7:09information from my profiles. Now what he's trying to do here
- 7:14in traditional sales and business development is called a
- 7:16risk mitigation strategy. Because when you're reaching out
- 7:19to people, you know, people don't know who the hell you are
- 7:23and people don't know who the hell you are, what the hell you
- 7:26are about. And it's a risky proposition
- 7:27trying to do business with strangers.
- 7:30So there are some people who have come up with tactics when
- 7:33you're doing business outreach to try and mitigate, to try and
- 7:37reduce that risk, make the risk seem.
- 7:39Small. So in this case, a total
- 7:41stranger hits you off and says, look, this is what I do.
- 7:44There are the services I can provide.
- 7:46Let me just go ahead and do this thing for you anyway.
- 7:48You don't have to pay except if you like it.
- 7:50That is one way of risk mitigation.
- 7:53Now you see what I mean when I said it's a strategy I'm aware
- 7:56of, but I have not seen it in practice.
- 7:58And that's the reason why I want to bring it in front of you guys
- 8:01today so we can see live all the different things that people are
- 8:05trying to do to move their businesses forward.
- 8:08And then you see how it works. So that is a risk mitigation
- 8:11strategy. And then him saying that he was
- 8:13going to gather all the information from my profile so I
- 8:16don't need to give him anything. That is part risk mitigation.
- 8:20And it's also part of reducing, what's it called, reducing
- 8:24friction in the business process.
- 8:25Now, the idea is that if we make it easy for people to do
- 8:28business with us, then, you know, the whole process will be
- 8:32smooth and it makes people much more inclined to do business
- 8:34with us. So those are two strategies that
- 8:36the guys using here. He's using risk mitigation and
- 8:39he's trying to remove friction in the process.
- 8:44Now, I'm sure you guys listening to this podcast episode today,
- 8:48I'm sure like 80% of you have never heard of these concepts
- 8:51before. So that's why we are examining
- 8:53it. So since this is my field, in
- 8:54theory, I've heard about it. In practice I have not seen it
- 8:59and in practice I have not even recommended it to anyone because
- 9:02it's hard. And as we go on, you see the
- 9:04reason why it's hard. And some of you, especially
- 9:06those of you who are designers, I'm sure you guys are already
- 9:11all I say. I'm sure you guys are already
- 9:13been into vets. Like what kind of rubbish is
- 9:15that? 5 designs for free, How many
- 9:18people will I design for? Blah, blah, blah, blah, blah.
- 9:20This thing is going to be a nightmare.
- 9:22So yeah, you're right. That is one reason why people
- 9:25don't and try these sorts of strategies.
- 9:27So, but for me, Sha, I was curious and so I told the guy no
- 9:32Ala no problem, I'm down. But The thing is I am no longer
- 9:36into photography. The main thing that I'm pushing
- 9:39right now is my consulting practice because actually I've
- 9:43stopped the photography. I think the last time, to be
- 9:45honest, I even did, I tried to market any photography related
- 9:49service. I think you should be entering
- 9:51maybe like 55, like 7 years. That's why I'm, you know, I'm
- 9:57even shutting down the Instagram handle, you know, all the
- 10:00profiles and everything because you know, I'm not, I'm not doing
- 10:03it. So there's no point.
- 10:05So I told him, I asked him if he'd be OK doing that for the
- 10:08consulting practice and he said, OK, sure, no problem.
- 10:11But I told him that look, Flyers, I don't really need
- 10:14Flyers because I'm not doing anything.
- 10:17That is a flyer LED strategy for me right now.
- 10:19You know, if you've been listening to the show for a
- 10:21while, you will know, You remember the guy who was outside
- 10:24my son's school handing out Flyers as part of lead
- 10:26generation. And I've been talking about how
- 10:30property development firms in Abuja have been handing out
- 10:32Flyers at traffic lights, so our traffic stops, what else, you
- 10:38know, stuff like that. So yes, people do have
- 10:41deliberate strategies that are built around handing out Flyers.
- 10:43So I told the guy that, look, Flyers, whether actual or
- 10:46digital, is not part of my game right now.
- 10:49So I don't need Flyers. However, because my design
- 10:55skills are 0 and my social media skills are 0, what I actually
- 11:02need right now, I think anyway, you know, if you're a
- 11:05professional, you have a look at my stuff, you tell me exactly
- 11:07what it is, the idea for my business.
- 11:08But from a layman's perspective, I think what I need now is I
- 11:11think I need a LinkedIn banner and I think I need a YouTube
- 11:16banner because when you come to my LinkedIn, it's plain.
- 11:21When you come to my YouTube, it's plain.
- 11:23So I just focus on putting up good content.
- 11:25And you know, that's working for me for now.
- 11:27But you know. I got, you know, and I'll make
- 11:31everything look presentable, I guess, package everything to
- 11:34look real nice. So yeah.
- 11:36So I told him LinkedIn banner, YouTube banner, that's what I
- 11:40need right now. Flyers, maybe not.
- 11:44So I gave him my LinkedIn handle and he said OK, cool, no
- 11:46problem. Now we will start the work.
- 11:50So this was a conversation that we had on.
- 11:55And so was it like maybe Saturday or so?
- 11:58Then on Monday, now the guy hits me up and then he starts trying
- 12:02to haggle a new price. Now, if you're going to try this
- 12:06kind of strategy, even beyond the strategy itself, any
- 12:12interactions that you're going to have to any interactions that
- 12:14you have with potential customers, you should always
- 12:17keep to the terms of your offer. Don't make an offer.
- 12:20And then come back halfway and then start trying to
- 12:22renegotiate. We have to keep.
- 12:25The expectations consistent with our prospects and with our
- 12:29potential customers. We want to keep the expectations
- 12:32consistent and want to keep the experience consistent.
- 12:36So don't come back halfway and then try to renegotiate
- 12:39anything. In fact, if anything, we should
- 12:42think very well at the beginning of crafting the offer whether
- 12:44this thing is a sweet deal for us or not.
- 12:48And if it's not a sweet deal, don't put out the offer.
- 12:52If you think it's a sweet deal, you can kind of make this thing
- 12:54work, then put out the offer and then trust the process.
- 12:57But don't make an offer and then you come back and now start
- 13:00trying to renegotiate anything. But anyway, I'm still curious
- 13:04about this guy's work and what he's calling for.
- 13:08The renegotiation itself is OK. It's not.
- 13:10It's not that much of a big deal as in, yeah, I'm strapped for
- 13:13cash right now, you know, because of moving house and
- 13:14everything. But you know, the money that
- 13:17he's asking for, I can raise it, you know, it's not a problem.
- 13:21So where was I? So he starts trying to negotiate
- 13:26so we agree on the new price. Now Peter Parker, Spider man
- 13:31remember not his real name. He told me that the work will be
- 13:34available Sunday. Remember we talked Saturday, he
- 13:38came on Monday, tried to renegotiate and I said the work
- 13:41will be available Sunday. So I said OK well Sunday no
- 13:43problem. Then I wake up on Sunday.
- 13:47Now my guy sends me a new message.
- 13:49He says he has no access to LinkedIn.
- 13:52So he has not been able to view my link.
- 13:55And you know all the stuff that I sent him, no access to
- 14:00LinkedIn. So now let me comment on that.
- 14:04And in fact, this is a very stern warning to you guys.
- 14:09You don't have to be on LinkedIn.
- 14:11And the choice of social media that you use is dependent on
- 14:15where your customers hang out. So if your customers are like,
- 14:20and if your customers are the Instagram crowd, then make sure
- 14:23that you have a a presence on Instagram.
- 14:29If your customers are the Tiktok crowd, make sure you have a
- 14:32presence on Tiktok. However, if you're going to try
- 14:36and sell business to business, I think that most businesses in
- 14:41Nigeria are beginning to take LinkedIn serious and then that's
- 14:44where they hang out. So if you're trying to sell flat
- 14:47designs to business consultants, I really think is somehow that
- 14:52you do not have a LinkedIn profile.
- 14:54If nothing else, have the LinkedIn profile so that you can
- 14:57now be looking at the profile of other business consultants.
- 15:01And then from there you start trying to toast them for
- 15:03business even nothing else. So for social media, yes, hang
- 15:08out wherever it is that your customers hang out.
- 15:11But then if you're in the business to business space, you
- 15:13are selling to a business, it will not hurt you.
- 15:17I really think it will not hurt you to open up a LinkedIn
- 15:19profile and just hang there. And from there, just be using it
- 15:24to be spying on people. Is this a good person to do
- 15:26business with? It's just not a good person to
- 15:28do business with. Or let me do outreach here.
- 15:30Let me do outreach there. Some people put their phone
- 15:32numbers on LinkedIn, like my phone number is there.
- 15:35People put e-mail addresses websites, you know it's a
- 15:38treasure trove of information so you can go there and look for
- 15:40prospects. So the result of the business to
- 15:43business space, I beg you need a LinkedIn profile.
- 15:47So those of you who sell like corporate hampers and things
- 15:50like that, you're not on LinkedIn.
- 15:52Like, I don't understand, yes, you should have the Instagram
- 15:56handle so that when people say when you're chatting on LinkedIn
- 15:59and they say, I want to see some samples, you now send them the
- 16:02Instagram, whatever. But you want to get people's
- 16:07office addresses, office phone numbers, e-mail address, you
- 16:10know, so he can start chasing down and looking for new
- 16:12customers. I really think for some people,
- 16:14especially if you're business to business, your customer is a
- 16:17business, I really think LinkedIn is the place to be.
- 16:19So that's my warning to you guys.
- 16:22So I'm shocked, quite frankly, that he didn't have LinkedIn
- 16:25money. That's not a problem.
- 16:27So he asked me to describe my business.
- 16:29I said, OK, sure, no problem, I'll do that.
- 16:32And which leads me to another failure in this guy's approach
- 16:35because I've been telling you guys time and time again that
- 16:38Google is here to stay. And Google is a nice way to
- 16:42research people. If you hit someone up, you're
- 16:45trying to do business on the photography front.
- 16:47Like in my own case, I say I'm not doing photography again.
- 16:50I have another line of business. I mean, at the very least Google
- 16:53the person so you can have an informed conversation when you
- 16:56show up the next time around. So it's, it's a good idea and
- 17:04it's something that I do. In fact, I'm not going to take a
- 17:06meeting with any of you If you want us to do business in the
- 17:11future, I'm not going to take a meeting with any of you without
- 17:13Googling your business. So you reach out to me.
- 17:17You want me to do consulting services for you, You know
- 17:19something. At the very least, I will do a
- 17:21Google search where I know some basic one or two things before
- 17:25the phone call or before I show up in your office and then we
- 17:27start talking. So you guys should be doing
- 17:29that. So I'm surprised that you know,
- 17:30he didn't at least Google. Please understand though, it's
- 17:33not like I'm feeling like a style.
- 17:35I'm not feeling like a superstar.
- 17:37You know, I haven't had, my dear, I haven't reached, I
- 17:38haven't blown yet. I'm not saying that these things
- 17:41are basic stuff that you should be doing.
- 17:45In fact, even in this, my house itself, because landlords want
- 17:49to vet you. I have been researching every
- 17:50single landlord because we'll start chatting on WhatsApp.
- 17:54I take the number, I paste it in Truecaller from Truecaller.
- 17:57The landlord's real name will show.
- 17:59Now copy the landlord's name, paste it in Facebook and I'll
- 18:01see what comes up. Paste it in LinkedIn, see what
- 18:04comes up. I'm trying to figure out who is
- 18:05this guy? What do they do?
- 18:07Who is this woman? Are they nice?
- 18:09Are they problematic? Are they people I can do
- 18:11business with in the future? You know, you never know.
- 18:14So any researcher, Google is your best friend, Google,
- 18:17Truecaller and all these things, they're your friends.
- 18:21So I sent him my bio and then next thing and I started asking
- 18:27for payment. Remember that the initial offer
- 18:32was that he would do the work for free.
- 18:36If I see anything I like, I'll pay for it.
- 18:39This is another inconsistency in the whole experience now, in the
- 18:44whole customer experience and the whole user experience.
- 18:48And these are things that we should avoid.
- 18:51And it also goes back to what I said early in the beginning that
- 18:54this kind of thing, this kind of risk mitigation strategy is
- 18:57hard. So you need to decide from the
- 19:00beginning whether The thing is sweet for you or not, whether
- 19:03it's worth the risk or not. If it is.
- 19:07And that's how you put out the message.
- 19:08Go ahead, but don't start something and then I'll start
- 19:14trying to do you turn later because in this case they will
- 19:18come across as I'll like describe it and then let me just
- 19:25continue here. Bottom line is I understand.
- 19:28I know, I know, I know how the guy is.
- 19:30I know how he's feeling right now because I've, you know,
- 19:33we've all been there. Like you're really.
- 19:35Tight for cash like you need cash now, now, now, now, now,
- 19:38now. We've all been there.
- 19:39So I can't really blame the guy. It's not a good it's not a good
- 19:46way to go about it if you need cash now, now, now.
- 19:49So now let's do some debrief about the outreach style that he
- 19:55did and then how we can improve on that.
- 19:58Oh, sorry, one moment. Oh, my sister-in-law just showed
- 20:02up. OK, I bet you guys give me just
- 20:04let me see give me like 10 minutes.
- 20:05Let me settle them and then I'll be back.
- 20:10OK, I am back. I'm sure you guys might have
- 20:14noticed a change in. The.
- 20:17Background noise well that's because you know, well back in
- 20:21the house my sister-in-law just showed up.
- 20:23So I had to, you know, settle her first and her friend before
- 20:26coming back to you guys. Now for those of you who are
- 20:30single in a relationship and are looking towards getting married.
- 20:33This is one of the wonderful things that you guys can look
- 20:35forward to. You're just minding your
- 20:37business. You're trying to make a podcast
- 20:39recording and voila, your sister-in-law just shows up.
- 20:42So let's see. I have so I was talking about
- 20:48try where? Were we?
- 20:49Where were we? I have.
- 20:52So OK, I have. So now going to try and debrief
- 20:57this guy's outreach, all the things that he's trying to do
- 21:01with risk mitigation and trying to remove friction in the
- 21:04process and then see how we can. How can we can improve what it
- 21:11is that this guy, Peter Parker, yeah, Peter Parker, that was
- 21:15what we namely selected Peter Parker, Spider Man to try and
- 21:19see how we can improve his business outreach.
- 21:22Now, before my sister-in-law showed up, I think I was telling
- 21:25you guys that I understand how the guy will start one way and
- 21:29then next thing he's renegotiating the money and then
- 21:31next thing he's trying to get me to pay.
- 21:33Now, even though he has said don't pay, if you see what you
- 21:37like, then pay. So I want to say that guy is
- 21:41cash strapped and that's the reason why he's doing outreach
- 21:45now because the guy needs cash now.
- 21:47Now, now, now, now, traditional sales and business development.
- 21:51This is what we call Commission breath.
- 21:53When somebody's hungry and the person is chasing you and you
- 21:55can't tell that the person is hungry, it is not a good place
- 21:59for a salesperson to be in and it's not a good place for a
- 22:02business person to be in. Even if you're trapped and you
- 22:06are dying, don't let the person know because the person knows
- 22:09what's up. The Omar you're hungry.
- 22:12Like they will take you for a ride, like they will use less
- 22:15you. So is normal.
- 22:17We all get into that situation where we need cash like back,
- 22:21back, back like now, now, now, now, now, now, but don't let.
- 22:24People know so. Because we don't want people to
- 22:29smell our Commission breath. You know, when you open your
- 22:32mouth, people can hear, can smell the saliva, they can smell
- 22:35the hunger. That's what Commission breath
- 22:36is. You know, you haven't eaten for
- 22:38a long time. You open your mouth, you know,
- 22:40you know that order now, you know, like you haven't eaten for
- 22:42like 2 days is where your mouth will be smelling.
- 22:45Those of us who went to boarding school, you understand what I
- 22:46mean? Now you know where for breakfast
- 22:49or give you beans and pop is one spoon of beans, the pop is one
- 22:53spoon of pop, the egg, you only eat egg once a time.
- 22:58You know that kind of suffering or that that harsh life, a mass
- 23:01perpetually smelling. So in order for people not to
- 23:05smell your mouth when you start doing these kind of things, I
- 23:09keep saying on the podcast that LinkedIn, WhatsApp, Instagram,
- 23:16all this DM outreach is not a good way to go when you are
- 23:19broke and you need cash now, now, now.
- 23:23Because no matter how you try and play cool, eventually your
- 23:26mouth will start to smell, the Commission breath will start to
- 23:29show. So if you're cash strapped, this
- 23:33is not a good thing to do. You appear slimy, you will
- 23:37appear desperate. And the one that pains me the
- 23:39most, you will now start assuming on equal status with
- 23:42the other person. That's the thing that pains me
- 23:45the most. And I really, my hope and my
- 23:47prayer for you guys is that we stop doing this kind of rubbish.
- 23:51When you stand and you're talking to somebody, the person
- 23:53should see like, OK, me and this guy were equals.
- 23:58And I told you guys, when I meet down Gote, it'll be a
- 24:01conversation of equals. Yes, he's a billionaire.
- 24:04He has more money than me, but it does not mean him and me down
- 24:08Gote, two of us were equals. Culturally.
- 24:10He just happens to have a whole lot more money.
- 24:13And that's how we're going to have a conversation.
- 24:15And that's the only hope that I even have of standing out when I
- 24:18meet down Gote. If I show up and my mouth is
- 24:23smelling Commission breath harsh, how am I going to stand
- 24:27out in front of him? I'll just be relegated in his
- 24:30mind to all those other people, all those beggars who show up
- 24:33when they need something. So please, desperation, slimy,
- 24:38unequal status, we should not be in our vocabulary anymore.
- 24:43No matter how broke you are, you everybody is equal.
- 24:47So yes Dangote has more money than me but as far as I'm
- 24:50concerned me and him were equal. When I meet him we will have a
- 24:53conversation and I will hold my own and so should you too.
- 24:59Don't lose your social footing. It's OK to be cap in hand
- 25:03because everybody gets broke as normal.
- 25:05Never assume on equal status. Never lose your social footing.
- 25:10Never. Anyway, let me not get caught up
- 25:15in the whole whatever. So if you're cash strapped, all
- 25:19these DM outreach, it's not a good way to go.
- 25:21People who smile your mouth and you're hungry.
- 25:23So don't bother. Content marketing is not a good
- 25:26way to brook to go when you're broke and you're cash strapped
- 25:29because content marketing is a long time play.
- 25:32And that's why I tell lots of people.
- 25:33Some people meet me and after I tell her, look, guy, do not
- 25:37start a podcast. I told somebody that last week
- 25:39Friday, a real estate guy, I told him, do not waste your
- 25:43money. Do not start a podcast.
- 25:46You're looking for money that comes now, now, now podcasting
- 25:48money comes long term. People make money with their
- 25:52podcast after they've been podcasting one year, 2 year,
- 25:55three years, some people self eight years.
- 25:59So content marketing, putting our stuff on social media,
- 26:02creating a podcast, all these things that is not for money
- 26:04now, now, now, now. So you need money now, now, now
- 26:07you're cashed up all this DM outreach, No stop it.
- 26:12Content marketing no, stop it, leave money now.
- 26:16Now what you need to do is direct marketing or direct
- 26:20response tactics. That is what you need because
- 26:23that is what has been designed to give you immediate cash now
- 26:28or to get people to buy now or to get people to place the order
- 26:32now. So if you want Peter Parker
- 26:36situation and you need that money now, now, now, now, now.
- 26:40Sorry my son likes to act a fool.
- 26:42He's trying to scare people, he's running around shouting, so
- 26:46ignore the noise. How was I?
- 26:50So if you need money, no no no no no.
- 26:52Ignore this DM game. You come across as desperate.
- 26:55Don't do content marketing. You frustrate yourself because
- 26:58content marketing involves a lot of time and attention and money
- 27:01and you're not going to see any fruits in, you know, six months
- 27:05or one year. There's some people who hammer,
- 27:07you know, you start with the podcast today and then in four
- 27:10months, you know, you hammer with some huge advertising deal.
- 27:13That is not the norm. That is the exception.
- 27:15So don't think it's going to happen to you.
- 27:16I don't plan on it happening to you.
- 27:19So after today's episode, let's say today is Sunday.
- 27:25OK, so Monday, I think I'll now do an episode how we'll show how
- 27:29direct marketing and direct response tactics would work in
- 27:32this situation. What Peter Parker should have
- 27:35been doing because he needs money now, now, now, now, now.
- 27:38So the purpose of the WhatsApp outreach, he was doing it
- 27:43because he needs cash. Based on how this thing goes
- 27:47with based on how me, I'm understanding the situation.
- 27:49If you you're hearing everything I've said so far and you think
- 27:52he doesn't need cash like that, hit me up.
- 27:54Send me a message. The phone number is 0806466.
- 27:59Excuse me, 2140 country code +234.
- 28:03For those of you who are not Nigerian, that's my WhatsApp
- 28:04message. If you have a different opinion,
- 28:06hit me up. Let's rub mines.
- 28:09If I see your weight, I'll make another podcast episode and they
- 28:12will explore other alternatives. Well, they can also hit me up on
- 28:17LinkedIn, the name to look for establishing my IED.
- 28:20I'm on YouTube as well, same name.
- 28:22So my opinion now the purpose of this what's up outreach that he
- 28:25was doing? Should he be to get cash or
- 28:29should it be to have solid business conversations that
- 28:34might lead to business tomorrow or next tomorrow or next month?
- 28:39I repeat, if I'm going to be reaching out to people like this
- 28:42on WhatsApp, what's the focus? Is it to get cash?
- 28:44No, no, no. Or is it to have conversations
- 28:48with people that might lead to fruitful business opportunities
- 28:52later? If you've been listening to this
- 28:55podcast for any length of time, you already know my own point of
- 28:57view. If we're doing our outreach like
- 29:01this on WhatsApp, we're sliding into people's DM.
- 29:03It's not because I'm trying to collect cash now.
- 29:05Now I'm just trying to get as many nice positive, you know,
- 29:14solid conversations going that might lead to something in the
- 29:19future. That should be the goal.
- 29:23So my own suggestion for doing what's about reach like this
- 29:29where you're trying to have conversations with people.
- 29:32And by the way, when we're having these conversations with
- 29:34people, remember what I've been talking about, not assuming on
- 29:37equal status or losing your social footing.
- 29:40We should always be trying to position ourselves as an
- 29:42authority, position yourself as an expert because nowadays
- 29:47everything is commoditized. This guy is in graphic design.
- 29:51I mean, think about it. You probably know like 5 or 6
- 29:55graphic designers. Even if you don't know them,
- 29:57you've seen few people, their Instagram handles, Boscha
- 30:00graphic designers, you can't find them a dime a dozen.
- 30:04It is not your graphic design skills that is going to make you
- 30:06stand out in the market, is the fact that you position yourself
- 30:09as an authority that will make you stand out.
- 30:12Because let's face it, the average person does not know the
- 30:14difference between good graphic design and bad graphic design.
- 30:17My own area of specialty is sales and personal selling.
- 30:21When it comes to graphic design, I only know I like it.
- 30:24I don't like it, but I cannot tell you from an artistic or an
- 30:30academic angle why this design is good and why this is bad, why
- 30:34this will work and why that will not work.
- 30:36Your average customer does not know.
- 30:38So you distinguish yourself by standing out as a professional,
- 30:42as a business growth consultant, I can tell good from bad.
- 30:46You listening to the podcast, you don't.
- 30:49The only thing you know is I like this idea.
- 30:51I don't like this idea. I think this might work.
- 30:53I don't think this might work, but you can't tell me from a
- 30:56good, sound academic perspective or theoretical perspective why
- 31:04something might work or why something might not work.
- 31:06The only way that I can hope to sell my own services and that
- 31:10Peter Parker can sell his own services as a design
- 31:13professional is we need to set ourselves out as the authority.
- 31:17People hear us, they see us, they like us, they regard us,
- 31:20they respect us. They will listen to us.
- 31:22Everybody else's, damn, it doesn't.
- 31:24But when they look at us all, OK, this guy, he knows his
- 31:27stuff. So where was I?
- 31:33This unequal status thing you think just makes me angry.
- 31:37Where was I? Where was I?
- 31:40So the way now my suggestion for how to position yourself as an
- 31:44authority and initiate solid business conversations that will
- 31:48end up closing deals later. Because remember, if we're going
- 31:51to be doing once up outreach like this, it's not about
- 31:53collecting 300K400K now, it's about starting a number of
- 31:59conversations, maybe 5 or 6 conversations like yours,
- 32:03chatting with these people and with the 5 or 6, maybe there's a
- 32:05hope that two or three of them might close like around that,
- 32:09you know, 300, three, 5400 K kind of thing.
- 32:13The focus is not, I'm reaching out now to 20 people because I
- 32:16won't collect 400K now. So this is my suggestion now
- 32:20Peter Parker, this is how I suppose run now you reach out to
- 32:23people and you say, hi, my name is Peter Parker.
- 32:25You can call me Spider Man. I do responsive graphic designs
- 32:29and this is what it means for you and your business.
- 32:32I have an incredible offer that's going to give you 5
- 32:35amazing designs for free if you're interested.
- 32:38You only have to pay X amount for the ones that you like.
- 32:42What do you think they leave it like that?
- 32:45You see the initial structure. This pretty much what he did
- 32:48anyway, but as the initial structure, the initial flow, the
- 32:52people that are interested, they'll reply.
- 32:53The people that are not interested, they don't reply.
- 32:55They didn't reply, ignore, continue for the people that
- 32:58replied, continue with the conversation.
- 33:00You can see that the risk mitigation strategy is here.
- 33:02You're trying to get people interested.
- 33:06But of course, we've also pointed out that this thing is
- 33:08labor intensive. If you're going to apply it,
- 33:13strictly speaking, you will do design for free for the whole
- 33:18world and you'll be frustrated. So the purpose of the
- 33:24conversation and the reason why I tell people tell you guys,
- 33:29listen to ensure that everybody needs to have a sales framework.
- 33:32Because the first part of the sales framework is when we reach
- 33:34out to people, we try and figure out who these people are and we
- 33:38try and figure out are these people good people to do
- 33:41business with in the 1st place. So the next step is was try and
- 33:46engage in conversation with them.
- 33:48I'm trying to figure out, is this a serious person who can
- 33:51pay? If the person sounds like an
- 33:54inhale person who's looking for Osho free, then ignore the
- 33:58person, let the person bounce. But if it looks like, OK, this
- 34:03is a cream person, this is a person who is worth building a
- 34:08relationship with in the future. You know, something like that,
- 34:10then OK, let me go ahead and do the designs.
- 34:12You know, if it clicks, no problem.
- 34:14If it doesn't click no Allah, at least it seems like he's an OK
- 34:17somebody. She's an OK person.
- 34:19You know, who knows, we might do business in the future, that
- 34:21kind of thing. So the next step now is to
- 34:25engage in conversation because we're trying to figure out who
- 34:28is serious, who is somebody that can pay, and then who is Osho
- 34:32Free, who is workout pass, who is a time waster, You know, who
- 34:38is a demon. That's what we're trying to
- 34:40filter out now. In traditional sales and
- 34:42business development, that is what we call discovery and
- 34:45qualification. You're asking questions about
- 34:47the person, you're asking questions about their business.
- 34:51You're asking questions about the opportunity.
- 34:53You're asking questions about the problem, asking questions
- 34:55about the vision. You're trying to feel this guy
- 34:57out or feel this girl out. That's the whole point because I
- 35:01only want to give a proposal and offer a presentation in whatever
- 35:04to somebody who is serious because I don't have time for
- 35:07time wasters. So after this whole first
- 35:14whatever, Hi, I'm Peter Parker, I do responsive graphic design,
- 35:17I have an incredible offer, blah blah blah.
- 35:19You only pay if you're interested.
- 35:21The next thing is to start asking questions about them.
- 35:26If you have been listening to the podcast from like 2 weeks
- 35:29back where we did the episode on Sounding Like a Spy where the
- 35:32guys spoke about elicitation, getting people to have free
- 35:36flowing conversations, go listen to those episodes again.
- 35:39You know, so you get caught up to speed.
- 35:41That's the focus of everything that we're going to have to do
- 35:43now. So now let me rewind.
- 35:46I wondered the part where I say I am Peter Parker.
- 35:48You can call me Spider Man. I do responsive graphic designs.
- 35:51I have an incredible offer. I'll give you 5 amazing designs
- 35:54for free if you're interested. You only get to pay X amount for
- 35:57the ones that you like. Would you like to know more?
- 36:01Are you interested? Does that sound like something
- 36:03you'd like to invest in? You know, whichever way shall
- 36:06you want to do call to action, we must always do call to action
- 36:09because that's how we get feedback.
- 36:10There's only when we ask people to do something, that's how we
- 36:12get feedback. So that's your risk mitigation
- 36:14strategy in play. Now for people who say, yeah,
- 36:18OK, that sounds interesting, What have you got?
- 36:23Where Peter Parker goofed was now was right.
- 36:26He now said, don't worry, you don't have to tell me anything.
- 36:28I will go to your website and get all the information that I
- 36:30need. No, you're wrong.
- 36:32That is foul. That is a failing strategy.
- 36:35Engage the person in the conversation because you're
- 36:37trying to figure out, remember, you're trying to figure out is
- 36:39this a person or substance? Somebody who can pay?
- 36:43Is this somebody who's looking for Osho free?
- 36:47Is this person a trickster? Is this person and serious
- 36:49somebody? Because there's some people who
- 36:50have no conscience. In fact, they'll try and get you
- 36:54to design the first five, try and get you design another
- 36:57second five try and get you design another 3rd. 5:00 And
- 37:00then of course, all of this is soft copy.
- 37:02They will now try and take these 15 copies and use them.
- 37:05I won't give you anything that's on people like that.
- 37:08So the next thing is, you know, Peter Parker, you know, tell
- 37:11people, OK, cool. Before I start designing, I need
- 37:14to ask you a few questions about you and about your business.
- 37:18And of course the person is getting these things for free in
- 37:22their mind. So they will continue talking to
- 37:23say, yeah, sure, sure, no problem.
- 37:25What do you need to know? You now start asking questions.
- 37:28You ask them questions about their marketing challenges.
- 37:31You ask them whether they have used Flyers before.
- 37:34You ask them what their target audience is like.
- 37:38You ask them in the past when they've used Flyers before, what
- 37:41didn't work or how much did they budget for it?
- 37:43How did they try to execute it? Ask them questions about their
- 37:46preferred style when it comes to Flyers and stuff like that.
- 37:49Ask them questions about their brand aesthetic.
- 37:52Because all of us, we have a certain brand that where I'm
- 37:55trying to, I was not worth trying to portray in our
- 37:58businesses. So you ask, he asked them, OK,
- 38:02for the flags that I designed, what kind of messaging messaging
- 38:05do you want to convey? What's the call to action?
- 38:07What do you want to achieve? And he also asked them, huh, Is
- 38:11there any existing marketing materials of that I can see?
- 38:14Can I see your logo or can I see the last whatever campaign you
- 38:17did Something, something, something.
- 38:20Now, by asking all these questions, it seems plenty.
- 38:25But here The thing is, if you do the first part right, the risk
- 38:28mitigation part right, this whole, you know, amazing 5
- 38:31designs for free pay only if you're interested, the person
- 38:34will go into conversation. That's the whole point of risk
- 38:36mitigation. We're trying to get the person
- 38:38to be calm and relaxed. OK, There's no risk.
- 38:41Let me follow this guy be talking.
- 38:43After all, what do I have to lose if I talk and I see the
- 38:47five designs and I don't like it?
- 38:49Yeah, if I like it, no, I'll, I'll pay.
- 38:52After all, the money that he's calling is not too big.
- 38:55So no, Bono asking all these things is this is how you now
- 39:02figure out this guy, this babe, are they serious?
- 39:05From the way that I reply you, from the way that they're
- 39:08responding, you now know, is this an educated fellow or this
- 39:12an illiterate person? It is a babe who's trying to
- 39:16move her business to the next level or is she looking for show
- 39:18free? Is this somebody who likes to
- 39:22get the best out of what they pay for or is this somebody
- 39:26who's always looking for things that are cheap?
- 39:30By having these conversations, you'll be hearing some kind
- 39:33things that will let you know where this person is, You know
- 39:36where this person falls. That is what will now answer the
- 39:39question, is it worth the risk of doing 5 designs for free?
- 39:44If you hear that this guy is cheap or you think that this
- 39:47baby is useless, then there's a way that you just bounce and
- 39:51weave the conversation. But if it sounds like, OK, this
- 39:54is a solid somebody, this is a serious somebody, this is
- 39:58somebody I'd like to keep in my network, then yeah, it might be
- 40:01worth the risk of doing 5 designs for free.
- 40:03Because if the person doesn't see, sees what he doesn't like,
- 40:06yeah, no, Allah, no problem. At least you're expanding your
- 40:09network and there's a possibility of you calling back
- 40:12tomorrow to or next week or next month.
- 40:14Do business with the person again.
- 40:16If the person sees the design that they like, you have entered
- 40:20the account. That's all.
- 40:23People now say land and expand. You entered, you entered for
- 40:26cheap and no problem. It will be hard work to now to
- 40:30get paid what you're worth in quote, but at least you've
- 40:33achieved land and expand. So this is the process and this
- 40:36is how you do it. So those of you who are in the
- 40:40situation of Peter Parker Spider man, remember not the real
- 40:43spider man. That's the guy who reached out
- 40:44to me. This is how you run the play.
- 40:48If it is not worth your risk, if the guy sounds like he's an
- 40:51idiot or the babe sounds like she's cheap, then this is how
- 40:54you weave the thing. You just say, oh, OK, brochure
- 40:58could be based on the discussions that we've had so
- 41:00far. I don't think I have the skill
- 41:02sets to deliver on what it is that you, what it is that you
- 41:06need and you know and you leave it like that.
- 41:10He can't force you to make the designs.
- 41:12I think about it. You've asked some questions
- 41:13about him, his company, the marketing challenges and goals,
- 41:18whether they use fly out before the target audience, the
- 41:22preferred style, the brand aesthetic, the message they want
- 41:24to convey. If you ask all those questions,
- 41:26I say brush you Cody. I don't have the skill set to
- 41:27give you what you want. He can't call you a phone and he
- 41:31can't argue. He can't whatever conversation
- 41:33ends there. And that's how you weave, weave
- 41:35it because brush you Cody is useless.
- 41:39And it's not the kind of person who would have ever paid or
- 41:45let's say it is Cami. So, but I'm Cami.
- 41:49Based on what we've discussed so far, I don't think you're a good
- 41:51candidate for the offer. I don't think you're a good
- 41:54candidate for the offer. You know, how will I put it?
- 41:58OK, Bottom line is there are ways that you can weave it.
- 42:02I can't come with any more examples, but OK, The first one,
- 42:05I said, I think that one makes sense.
- 42:06I don't have the skill sets. You have to deliver on what it
- 42:10is that you want for now and then you weave it.
- 42:13That's how you deal with people who are not worth the risk.
- 42:18Then you can also try and do some value add and you can say,
- 42:23oh look, boss, you could be based on our conversation, my
- 42:26recommendation for you for this kind of your business is to do
- 42:30XYZ. It's like you're giving him free
- 42:32advice. That's value add.
- 42:36That's part of positioning yourself as a valuable resource.
- 42:41You're knowledgeable and you're useful and you could be
- 42:44valuable. Then after that, you also try
- 42:48and make a referral plea. Oh, OK, Our sister Cami, do you
- 42:51know any other business owner who could take advantage of this
- 42:54offer? And then you hear what it is
- 42:56that she has to say or he has to say.
- 42:58So you might get other referrals to other people that you can try
- 43:02having this conversation with. This is for people who are not
- 43:05worth the risk because I'm assuming for that, if person is
- 43:07worth the risk, you already have that process figured out.
- 43:10But if person is not worth the risk, this is how you do it.
- 43:14Now, the benefit of this approach that I've outlined here
- 43:17is you will weed out all the fake people and you will weed
- 43:21out all the cheap people. Well, not all, but you weed out
- 43:24a a huge percentage. In fact, there's some very, very
- 43:28cheap people who will say when you start concerned, look, look,
- 43:31look, if you're not even going to give this design for me,
- 43:33then, you know, stop wasting my time.
- 43:34And then they'll just cut you off.
- 43:36When that happens. Don't feel bad though, it's
- 43:38good. It's God helping you.
- 43:40You've dodged the bullet. You can imagine what this is
- 43:44when you design for this guy and then he says that he likes or
- 43:49she likes, and they are now trying to collect money.
- 43:52So the benefit is you want to weave out fake people without
- 43:55all the cheap people, and then you position yourself as an
- 43:57expert. Because I firmly believe that
- 44:00even when we're broke, we can go begging with style.
- 44:03Just like when I finally meet Down with It and when I finally
- 44:06meet Illumilu, I want to finally meet more Abudu.
- 44:10While all of us are chilling together.
- 44:11Yes, I'll be the broker's person at the table.
- 44:15Even if I'm begging, I will go begging with style and I'm not
- 44:19going to lose my social footing and I'm going to maintain equal
- 44:24status with them even though they have more money than me.
- 44:29So I was like, anyway, this is over 40 minutes.
- 44:33Let me just wrap up. Let's have realistic
- 44:35expectations. If you're going to try this kind
- 44:38of approach that Peter Parker is doing, don't expect to get paid
- 44:41for every single conversation you have.
- 44:43You won't get paid for every single conversation you have.
- 44:46Even when you separate the chi people and you separate the
- 44:48wheat from the shelf and you're only dealing with, you know,
- 44:50people of timber and caliber, people of substance.
- 44:52You don't want to end up doing business with them, all of them.
- 44:55But I can promise you one thing, you will be broadening your
- 44:58network if you try and do this thing, you know, two to three
- 45:01people every single day you do for like one or two months,
- 45:05whether you get paid or not, I can assure you, you are going to
- 45:07be broadening your network. And that's one of the reasons
- 45:11why at a certain point in my practice as a wedding
- 45:14photographer in Abuja, there was no wedding planner that I didn't
- 45:17know because I tried to hit up a good number of people.
- 45:20Somehow, somehow whether it's WhatsApp or enter the office or,
- 45:23or or something, you know, I knew I knew people and people
- 45:30knew me. I wasn't able to leverage it
- 45:32into, I wasn't always able to leverage it into business
- 45:35opportunities, but at least I knew people, people knew me.
- 45:38I was quite well networked and it's also something that has
- 45:40been helping out now that I am doing documentaries, that's
- 45:43apart from my consulting practice that I do documentaries
- 45:46for NGOs, developmental, international developmental,
- 45:50what do you call them? International NGO shop is also
- 45:54something that has helped because I have been well
- 45:56networked within the community and so it pays off.
- 45:59So you might not make money now, but you're broadening your
- 46:01network and I can assure you that it's going to pay off in
- 46:04the future. So my recommendation for Peter
- 46:07Parker and other people who are trying to do this thing like
- 46:09Peter Parker Spider man number 11, buy data.
- 46:14Luckily, data is not like too expensive anymore.
- 46:16If you're on glow, 1K is going to buy you.
- 46:20Sorry, no glow is it? If you're on AT salad, 1K will
- 46:24buy you 4 point something gig. So that's all right.
- 46:27Just invest in that 1K, then say your prayers.
- 46:31Business can be hard. It can be rough.
- 46:33So sometimes we need support. You know, if you have a babe,
- 46:36you can go and, you know, create your babe as you, you know, give
- 46:39you some soccer and, you know, your mood arise and you'll be
- 46:42happy. Or if you have a boyfriend, you
- 46:44can go and talk to your boyfriend.
- 46:45You know, he will help encourage, you know, things like
- 46:47that. You know, talk to your parents.
- 46:49Yeah, you know, watch out any which way.
- 46:52Take care of all that mental game and then say your prayers.
- 46:55You need help because we all need help.
- 46:57Business can be rough. Then also keep it manageable
- 47:00because this kind of outreach can be hard.
- 47:03You say you're going to be messaging 20 people like this
- 47:06every day and it's your first time of doing it, man, it'll be
- 47:08rough and you'll be depressed. So start on a realistic
- 47:11something, Say OK, I'm going to be doing 3A day or maybe 5 a
- 47:14day. You know, eventually you're
- 47:15going to be able to build and improve.
- 47:18So those are just my recommendation so far.
- 47:20So risk mitigation, really, really impressive tactic or
- 47:30strategy when it comes to sales. So yeah, if you want to try it
- 47:35out, yeah, try it out. Just make sure you research it
- 47:38well and come up with the plan well and make sure that the
- 47:43terms suit you well before you start because it's not a good
- 47:47idea. Excuse me to tell a potential
- 47:48customer nowhere. Let's do it like this is my
- 47:51offer and when the person says yes you now start trying to
- 47:54change the offer. Just set it up well from the
- 47:56beginning and see what I think pays you or not.
- 47:58If it pays you go all in. If it doesn't pay you, then
- 48:02relax and try and do something else.
- 48:04Well, please, if you're broke, I need money so that your mouth
- 48:07will not smell. I know because I've been in that
- 48:09situation before where I open my mouth and people can smell my
- 48:11Commission breath. Like man, these guys broke.
- 48:13You'll take advantage of you. All these LinkedIn DM, you know
- 48:17what's up? Instagram trying all that DM
- 48:21thing is not going to work. Content marketing is not going
- 48:24to work because you're broke. You're desperate.
- 48:26So don't do that. Direct response, direct
- 48:29response. There is support marketing.
- 48:31These are direct marketing, direct response tactics.
- 48:33These are the things you should be doing.
- 48:34Tomorrow, I'll come up with a couple of ideas to see how our
- 48:37guy Peter Parker could have done some direct response.
- 48:40So thank you very much for listening.
- 48:42I'll catch you guys at the next episode.
- 48:44If you'd love to connect, the phone number is 08064662140.
- 48:49Country code is +234. Excuse me, what was I?
- 48:55Yeah, country code +234. For those of you who are not
- 48:58Nigerian, then you can hit me up on LinkedIn.
- 49:04Yeah, the name to look for is Tavishima Aidi.
- 49:07Thank you very much for your time and attention.
- 49:09I'll catch you guys at the next recording.
- 49:12Bye.